QT9 QMS

Highly customizable and efficient eQMS

Kommentarer: QT9 is a very solid and dense software that can be tailored to the needs of any business. User access and admin controls are very deep and easy to use. The module and workflows are plentiful, and while they can be intimidating to implement, once you dig in a really understand what the software features can do, the reward is high as the software is able to create and track so much.

Fördelar:

The ability to creature user defined fields that could be tailored specifically to the record of document that was being created in the system was extremely useful when transitioning from established Quality processes from our previous paper-based QMS to this electronic software.

Nackdelar:

Implementation was a bit of a challenge. While we did have support from the developer and implementation team, the training seminars available were not nearly as helpful as simply diving into the sandbox environment and see what the system could actually do.

Value, effectiveness and quality

Kommentarer: Excellent and amazing value. I compared 7 systems and QT9 provided the best value, functionality and support.

Fördelar:

Super easy to implement, clear and easy to follow ISO process, exceptional support

Nackdelar:

Interface is a bit outdated and can use a more modern look and feel. The engine is great though.

Övervägda alternativ: MasterControl Quality Excellence och Qualio

Anledningar att byta till QT9 QMS: Exceptional value, solid ISO processes and efficient support team

Limited Flexability

Kommentarer: To be honest we do not use all the modules within QT9 but the ones we do use allow us to get by and pass our QMS audits, but for the power user like myself that wants to extract detailed performance data you’ll have to extract the data and pull it into excel and manipulate it to get metrics you need.
What you see is what you get, no customizing nothing. No overdue notifications or escalation process built in.

Fördelar:

Ease of rolling out the product. Built in forms are helpful for a beginner. There are some features if you dig into the settings that allow you minor custom uses. The Calibration and Prevenative Maintenance Modules are promising and somewhat helpful. The document control module has worked well for us.

Nackdelar:

1. the biggest disappointment - No customability of modules and forms. Lots of tabs on the nonconforming product and corrective action forms and you cannot get rid of the tabs you do not need, You cannot even hide the tabs. Absolutely no customization to tailor to your organization. 2. No email reminders if you have overdue actions pending, you’ll have to look at the database daily. 3. No filtering of overdue items in perato analysis. You can filter: Open Items, Closed, Rejected, Submitted and deleted but nothing to tell you if an item is past due. No email notifications if an item goes past due. You can only disply the entire reports that are overdue. 4. Ad Hoc Reports are Lackluster for reporting performance data analysis (Perato Analysis, Bar Graphs, Line Graphs etc) Nothing here to help you determine how effective or ineffective your QMS is. 5. If you have more than one process approver (Risk, CA’s, NC’s etc) and one of them approves the action the other approvers cannot go back and make changes. Your locked out. I had myself and one other person approving a risk and the other approver approved the risk and I could not make any changes. I had to delete the entire risk action and start over. 6. Only exports to CSV files not Excel .xlsx extensions 7. Internal audit module - build a schedule only. No prefilled forms to use, no form development capabilities.

QT9 makes eQMS easy

Kommentarer: I use QT9 everyday so i am very excited about any new feature updates

Fördelar:

QT9 is very user friendly is very helpful in audits

Nackdelar:

I wish there was a search function when adding employees to training records

Chief Engineer

Kommentarer: very good overall. easy to implement. good customer support

Fördelar:

document management, engineering change process, corrective actions, ability to export information to excel, user defined fields

Nackdelar:

canned reports - they should look at other standards like the American Society for Mechanical Engineers or National Board which require quality management systems and integrate those requirements