---
description: Få detaljerad information om Salesforce Marketing Cloud, dess användbarhet, funktioner, pris, fördelar och nackdelar från verifierade användarupplevelser. Läs recensioner och upptäck liknande verktyg på Capterra Sverige.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Salesforce Marketing Cloud: Pris och betyg 2026 - Capterra Sverige
---

Breadcrumb: [Hem](/) > [E-postmarknadsföring](/directory/30013/email-marketing/software) > [Salesforce Marketing Cloud](/software/7723/salesforce-marketing-cloud)

# Salesforce Marketing Cloud

Canonical: https://www.capterra.se/software/7723/salesforce-marketing-cloud

Page: 1 / 22\
Nästa: [Next page](https://www.capterra.se/software/7723/salesforce-marketing-cloud?page=2)

> Bygg upp kundrelationer för livet med digital marknadsföring som placerar data först.
> 
> Verdict: Rated **4.2/5** by 526 users. Top-rated for **Sannolikhet att rekommendera**.

-----

## Overview

### Vem använder Salesforce Marketing Cloud?

Företag av alla storlekar i alla branscher.

## Quick Stats & Ratings

| Metric | Betygsättning | Detail |
| **Totalt** | **4.2/5** | 526 Recensioner |
| Enkel användning | 3.8/5 | Based on overall reviews |
| Kundtjänst | 3.9/5 | Based on overall reviews |
| Valuta för pengarna | 3.8/5 | Based on overall reviews |
| Funktioner | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Sannolikhet att rekommendera) |

## Om leverantören

- **Företag**: Salesforce
- **Location**: San Francisco, USA
- **Founded**: 2003

## Commercial Context

- **Startpris**: 25,00 US$
- **Target Audience**: Egenföretagare, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Moln, SaaS, webb-baserat, Android (mobil), iPhone (mobil), iPad (mobil)
- **Supported Languages**: danska, engelska, finska, franska, indonesiska, iriska, italienska, japanska, kinesiska, koreanska, nederländska, norska, polska, portugisiska, ryska, spanska, svenska, tjeckiska, traditionell kinesiska, tyska, ungerska
- **Available Countries**: Australien, Belgien, Brasilien, Danmark, Filippinerna, Finland, Frankrike, Förenade Arabemiraten, Indien, Indonesien, Irland, Israel, Italien, Japan, Kanada, Kina, Malaysia, Mexiko, Nederländerna, Norge and 14 more

## Funktioner

- AI / maskininlärning
- API
- Aktivitetspanel
- Alternativ för publicering av innehåll
- Analyser
- Anpassning
- Automatisering av marknadsföring
- Autoresponders
- Belöningshantering
- Datakontakter
- Datavisualisering
- Dokumenthantering
- E-postspårning
- Engagemangsspårning
- Flera kampanjer
- Flerkanalig datainsamling
- Flerkanalskampanjer
- Hantering av flera konton
- Hantering av säljaktivitet
- Innehållshantering
- Instrumentbräda
- Interaktionsspårning
- Kampanjhantering
- Kampanjspårning
- Kanalhantering
- Kommunikationshantering
- Kundhistorik
- Kundprofiler
- Kundsegmentering
- Kundupplevelseshantering
- Landningssida /Webbformulär
- Lojalitetsprogram
- Marketing Management
- Mobile Optimization
- Mobilåtkomst
- Målgruppsinriktning
- Omvandlingsspårning
- Prestandamätningar
- Rapportering och analys
- Real-Time Analytics
- SEO-hantering
- Samarbetsverktyg
- Samla in data och överföring
- Schemaläggning av publicering
- Schemaläggnings av kampanjer
- Skapa leads
- Social marknadsföring
- Varningar / Meddelanden
- Visuell analys
- Webbplatsanalys

... and 58 more features

## Integrations (7 total)

- Adobe Workfront
- LinkedIn for Business
- Meta for Business
- Salesforce Sales Cloud
- Shopify
- Twitter/X
- Vidyard

## Support Options

- E-post / Kundtjänst
- Vanliga frågor / Forum
- Baskunskap
- Telefonsupport
- 24/7 (Live-support)
- Chatt

## Category

- [E-postmarknadsföring](https://www.capterra.se/directory/30013/email-marketing/software)

## Relaterade kategorier

- [E-postmarknadsföring](https://www.capterra.se/directory/30013/email-marketing/software)
- [Verktyg för marknadsföring i sociala medier](https://www.capterra.se/directory/30781/social-media-marketing/software)
- [Verktyg för sociala medier](https://www.capterra.se/directory/30939/social-media-management/software)
- [Programvara för datahanteringsplattformar](https://www.capterra.se/directory/32261/data-management-platforms/software)
- [Programvara för leadsgenerering](https://www.capterra.se/directory/30963/lead-generation/software)

## Alternativ

1. [HubSpot CRM](https://www.capterra.se/software/152373/hubspot-crm) — 4.5/5 (4453 reviews)
2. [Zoho CRM](https://www.capterra.se/software/155928/zoho-crm) — 4.3/5 (6967 reviews)
3. [Bigin by Zoho CRM](https://www.capterra.se/software/204998/bigin-by-zoho-crm) — 4.7/5 (727 reviews)
4. [Salesforce Sales Cloud](https://www.capterra.se/software/61368/salesforce) — 4.4/5 (18770 reviews)
5. [EngageBay CRM](https://www.capterra.se/software/178819/engagebay-marketing) — 4.7/5 (907 reviews)

## Recensioner

### "Five Stars and a Thumbs Up\!" — 5.0/5

> **Kenidra** | *13 februari 2026* | Dator- och nätverkssäkerhet | Recommendation rating: 10.0/10
> 
> **Fördelar**: What I like most about Salesforce is how the customer's information populates. I can see all their information.
> 
> **Nackdelar**: Sometimes the costumers profile don't populate so we have create a profile for them. This usually doesn't happen.
> 
> I recommend Salesforce to anyone. There's also the knowledge base where I can find the information I need for the customers.

-----

### "A here-to-stay CRM app requiring knowledgeable staff to fully appreciate ppreciate" — 4.0/5

> **Athena** | *22 juni 2025* | Konsumtionsvaror | Recommendation rating: 6.0/10
> 
> **Fördelar**: It is a sophisticated CRM software, and great for managing customer database and workflows, but more feared towards larger enterprises I feel, and not exactly cost-effective for small business owners.
> 
> **Nackdelar**: The steep fee for various subscription tiers, the initial details up was lengthy to set up and I had to really wrap my head around it, felt that it is quite advanced.
> 
> I'd been using HubSpot for a while and had been eyeing Salesforce as an alternative. To be honest, I feel like they are quite on par, and as a small business owner you can't really go wrong with either. Salesforce CRM is definitely adequate. Especially the Marketing Cloud for managing email campaigns on customers, which makes things organised and easy to track at a glance and go through analytics. If you were managing things on your own like myself, Salesforce might be too sophisticated for its own good as a start, but something you can start looking into if you were looking to scale or to sell to various markets.

-----

### "App for clean business\!" — 5.0/5

> **Andrew** | *12 februari 2026* | Hälsa, välbefinnande och fitness | Recommendation rating: 10.0/10
> 
> **Fördelar**: As a sales agent sales force provides me a place to easily keep up with my book of business while providing me the tools to retain and grow my business\!
> 
> **Nackdelar**: Sales force does great at reminders but I would love to see AI/AI assisted programs being integrated.
> 
> I love sales force\! To me it has completely eliminated excel spreadsheets. I now 100% keep up with my business in salesforce only\!

-----

### "Super expensive enterprise software but at least feels like abandoned by the dev team." — 3.0/5

> **Matt** | *26 oktober 2024* | Informationsteknologi och tjänster | Recommendation rating: 5.0/10
> 
> **Fördelar**: Being able to set up simple automation rules.
> 
> **Nackdelar**: Engagement Programs. You weren't able to track replies, it didn't allow setting up an email that will be able to receive replies. The email creator was super old-fashioned comparing to way cheaper alternatives where you can easily build emails using drag-n-drop sections.
> 
> Literally everything felt ancient and abandoned. It was clunky like 2003 have just called and ask to return it back.

-----

### "Easy to use, but not a great value" — 4.0/5

> **Britta** | *6 december 2024* | Hälsa, välbefinnande och fitness | Recommendation rating: 5.0/10
> 
> **Fördelar**: It is fairly easy to use and create content in
> 
> **Nackdelar**: It is expensive, and they charge you ala carte for everything

-----

Page: 1 / 22\
Nästa: [Next page](https://www.capterra.se/software/7723/salesforce-marketing-cloud?page=2)

## Links

- [View on Capterra](https://www.capterra.se/software/7723/salesforce-marketing-cloud)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/7723/salesforce-marketing-cloud> |
| de-AT | <https://www.capterra.at/software/7723/salesforce-marketing-cloud> |
| de-CH | <https://www.capterra.ch/software/7723/salesforce-marketing-cloud> |
| en | <https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/> |
| en-AE | <https://www.capterra.ae/software/7723/salesforce-marketing-cloud> |
| en-AU | <https://www.capterra.com.au/software/7723/salesforce-marketing-cloud> |
| en-CA | <https://www.capterra.ca/software/7723/salesforce-marketing-cloud> |
| en-GB | <https://www.capterra.co.uk/software/7723/salesforce-marketing-cloud> |
| en-IE | <https://www.capterra.ie/software/7723/salesforce-marketing-cloud> |
| en-IL | <https://www.capterra.co.il/software/7723/salesforce-marketing-cloud> |
| en-IN | <https://www.capterra.in/software/7723/salesforce-marketing-cloud> |
| en-NZ | <https://www.capterra.co.nz/software/7723/salesforce-marketing-cloud> |
| en-SG | <https://www.capterra.com.sg/software/7723/salesforce-marketing-cloud> |
| en-ZA | <https://www.capterra.co.za/software/7723/salesforce-marketing-cloud> |
| es | <https://www.capterra.es/software/7723/salesforce-marketing-cloud> |
| es-AR | <https://www.capterra.com.ar/software/7723/salesforce-marketing-cloud> |
| es-CL | <https://www.capterra.cl/software/7723/salesforce-marketing-cloud> |
| es-CO | <https://www.capterra.co/software/7723/salesforce-marketing-cloud> |
| es-CR | <https://www.capterra.co.cr/software/7723/salesforce-marketing-cloud> |
| es-DO | <https://www.capterra.do/software/7723/salesforce-marketing-cloud> |
| es-EC | <https://www.capterra.ec/software/7723/salesforce-marketing-cloud> |
| es-MX | <https://www.capterra.mx/software/7723/salesforce-marketing-cloud> |
| es-PA | <https://www.capterra.com.pa/software/7723/salesforce-marketing-cloud> |
| es-PE | <https://www.capterra.pe/software/7723/salesforce-marketing-cloud> |
| fr | <https://www.capterra.fr/software/7723/salesforce-marketing-cloud> |
| fr-BE | <https://fr.capterra.be/software/7723/salesforce-marketing-cloud> |
| fr-CA | <https://fr.capterra.ca/software/7723/salesforce-marketing-cloud> |
| fr-LU | <https://www.capterra.lu/software/7723/salesforce-marketing-cloud> |
| it | <https://www.capterra.it/software/7723/salesforce-marketing-cloud> |
| ja | <https://www.capterra.jp/software/7723/salesforce-marketing-cloud> |
| ko | <https://www.capterra.co.kr/software/7723/salesforce-marketing-cloud> |
| nl | <https://www.capterra.nl/software/7723/salesforce-marketing-cloud> |
| nl-BE | <https://www.capterra.be/software/7723/salesforce-marketing-cloud> |
| pt | <https://www.capterra.com.br/software/7723/salesforce-marketing-cloud> |
| pt-PT | <https://www.capterra.pt/software/7723/salesforce-marketing-cloud> |
| sv | <https://www.capterra.se/software/7723/salesforce-marketing-cloud> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Sverige","address":{"@type":"PostalAddress","addressLocality":"Solna","addressRegion":"AB","postalCode":"169 74","streetAddress":"Gartner Sverige AB Gustav Ills Boulevard 54 169 74 Solna Sverige"},"description":"Capterra Sverige hjälper dig jämföra och hitta rätt affärssystem och programvara för dig och ditt företag. Med hjälp av recensioner så jämför vi åt dig. Läs mer här.","email":"info@capterra.se","url":"https://www.capterra.se/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.se/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Salesforce Marketing Cloud","description":"Möt Salesforce Marketing Cloud, en ledande marknadsföringslösning för att öka engagemanget hos varje konsument. Använd kraftfull datahantering för att samla in, organisera och säkert lagra data från första, andra och tredje part tillsammans med offlinedata för att skapa kompletta kunddataprofiler. Skräddarsy varje interaktion längs resan med ditt varumärke med hjälp av inbyggd AI. Engagera sedan varje enskild konsument i stor skala genom att använda branschledande e-post-, mobil-, reklam- och sociala lösningar.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9bfa87e5-62e9-4728-9abf-1de4b3745da0.png","url":"https://www.capterra.se/software/7723/salesforce-marketing-cloud","@id":"https://www.capterra.se/software/7723/salesforce-marketing-cloud#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.se/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":526,"ratingValue":4.2},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.se/software/7723/salesforce-marketing-cloud#faqs","@type":"FAQPage","mainEntity":[{"name":"Vad är Salesforce Marketing Cloud?","@type":"Question","acceptedAnswer":{"text":"Möt Salesforce Marketing Cloud, en ledande marknadsföringslösning för att öka engagemanget hos varje konsument. Använd kraftfull datahantering för att samla in, organisera och säkert lagra data från första, andra och tredje part tillsammans med offlinedata för att skapa kompletta kunddataprofiler. Skräddarsy varje interaktion längs resan med ditt varumärke med hjälp av inbyggd AI. Engagera sedan varje enskild konsument i stor skala genom att använda branschledande e-post-, mobil-, reklam- och sociala lösningar.","@type":"Answer"}},{"name":"Vem använder Salesforce Marketing Cloud?","@type":"Question","acceptedAnswer":{"text":"Företag av alla storlekar i alla branscher.","@type":"Answer"}}]},{"@id":"https://www.capterra.se/software/7723/salesforce-marketing-cloud#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Hem","position":1,"item":"/","@type":"ListItem"},{"name":"E-postmarknadsföring","position":2,"item":"/directory/30013/email-marketing/software","@type":"ListItem"},{"name":"Salesforce Marketing Cloud","position":3,"item":"/software/7723/salesforce-marketing-cloud","@type":"ListItem"}]}]}
</script>
