Tigerpaw Software

Vad är Tigerpaw Software?

Our unique, all-in-one solution combines the best features of a PSA tools solution, a robust CRM solution and a BPM software solution into a platform that provides complete visibility, coordination and control of all aspects of your business. With Tigerpaw One, every employee -- from the CEO to the field technician, and from the head of sales and marketing to the customer service representative -- will have the tools and resources he or she needs to be more productive.

Vem använder Tigerpaw Software?

B2B service providers who sell, monitor and service software, computers and other equipment in industries as varied as A/V, IT, telephony and POS to medical equipment and ATM machines.

Var kan Tigerpaw Software användas?

Molnbaserad
På plats

Om leverantören

  • Tigerpaw Software
  • Grundades 1984

Support för Tigerpaw Software

  • Telefonsupport
  • Chatt

Tillgängliga länder

Australien, Kanada, USA

Språk

engelska

Om leverantören

  • Tigerpaw Software
  • Grundades 1984

Support för Tigerpaw Software

  • Telefonsupport
  • Chatt

Tillgängliga länder

Australien, Kanada, USA

Språk

engelska

Tigerpaw Software videor och bilder

Tigerpaw Software Programvara- 1
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Tigerpaw Software-video
Tigerpaw Software Programvara- 1
Tigerpaw Software Programvara- 2
Tigerpaw Software Programvara- 3
Tigerpaw Software Programvara- 4
Tigerpaw Software Programvara- 5

Jämför Tigerpaw Software med liknande produkter

Tigerpaw Software

Tigerpaw Software

110,00 US$/månad
Gratis version
Gratis provperiod
50,00 US$/månad
Gratis version
Gratis provperiod
Leverantören tillhandahåller inga priser
Gratis version
Gratis provperiod
65,00 US$/månad
Gratis version
Gratis provperiod

Funktioner i Tigerpaw Software

  • Arbetsorderhantering
  • Biljetthantering
  • CRM
  • Citat / uppskattningar
  • Dokumenthantering
  • Dra och släpp
  • Elektronisk underskrift
  • Fakturering
  • IT-kapitalförvaltning
  • Incidentshantering
  • Inköpsorderhantering
  • Kontaktdatabas
  • Kontrakt / Licenshantering
  • Kontroll och hantering remote
  • Kunskapshantering
  • Lagerhantering
  • Lageroptimering
  • Leveranshantering
  • Mobilåtkomst
  • Pave-certifierad försortering
  • Portföljhantering
  • Projektledning
  • Rapportering och analys
  • Redovisningsintegration
  • Resurshantering
  • Samarbetsverktyg
  • Schemaläggning
  • Servicehistorik
  • Servicekatalog
  • Självbetjäningsportal
  • Tid och kostnadsspårning
  • Tidsur online
  • Varningar / Meddelanden

Tigerpaw Software Hitta alternativ 2021 - Capterra Sverige

Comprehensive cloud-based management solution for businesses. Includes Accounting, CRM, Projects, HR, etc on any device.
Leverera ännu snabbare verksamhetskritisk service med incidenthantering.
Visuell och planeringsprogramvara för att spåra alla typer av resurser, robust och användarvänlig.
Caspio är en förstklassig low-code-plattform för att bygga webbdatabasapplikationer utan att behöva skriva kod.
The fastest, easiest, and highest value service management software to automate everything from first customer contact to getting paid.
Jobber is perfect for home service businesses that want to keep jobs on track and provide a seamless customer experience. Try it free!
Acumatica Cloud ERP offers best-in-class functionality for small and mid-sized businesses to thrive in the new digital economy.
Software for management and maintenance of assets, spaces and infrastructures, turning them into an area with a measurable return.
A visual management platform & database as flexible as a spreadsheet to create, automate and manage custom-tailored business processes
eBASE provides education institutions, municipalities, and corporations with a robust, easy-to-use facility management software suite.
Simplified and complete solution for your estimate and jobs, dispatch, inventory, point of sale, accounting, real time tracking.
Collabit Software is the best UK workflow management software. It eases all internal processes in all-size companies.
Digitize and automate your processes with our tailor-made ERP software especially for retailers and service providers.

Recensioner av Tigerpaw Software

Medelpoäng

Totalt
3,7
Enkel användning
3,6
Kundservice
3,6
Funktioner
3,8
Valuta för pengarna
3,6

Recensioner efter företagsstorlek (antal anställda)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Hitta recensioner efter betyg

5
46%
4
23%
3
11%
2
2%
1
19%
Tricia
Tricia
General Manager i USA
Verifierad LinkedIn-användare
, 11-50 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Really flexible

5,0 för 4 år sedan

Fördelar:

I've used a lot of CRM's in the past and, as I'm learning more, TigerPaw is pretty slick. Most of the problems that we have stem from how it was implemented and not how it functions, so make sure you have someone to guide you. We're trying to go change many our of processes but it's slow and daunting. Thankfully, TigerPaw has been readily available and their support is responsive and thorough. I find their daily ask-the-experts invaluable.

Nackdelar:

Reporting. I can get customized reports created, but I would like to be able to design and create my own reports more easily.

Verifierad recensent
Director Of Operations / Lead Systems Tech i USA
Verifierad LinkedIn-användare
Informationsteknologi och tjänster, 11-50 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Övervägda alternativ:

Great CRM Software

4,0 för 3 år sedan

Fördelar:

I love that this is an all in one solution for your business. It allows you to maintain inventory, create price-book items, quoting, input service orders, invoice clients, manage purchase orders along with a ton of other features. once of the best things is the service orders where technicians can login and add a service order. in here they can type up their notes, add in time logs, attach expense logs and items serviced. it allows you to basically keep track of client inventory and the age of client items. The reporting functionality along with the other functions are completely customization to each individual organization.

Nackdelar:

the only issue with this software that when you try to email a quote, invoice, service order or other document through the software, the client will sometimes receive it as a winmail.dat file instead of a PDF file. this is due to the PDF converter in the software not completing the conversion correctly even though it looks like it created the PDF successfully. but this does not happen all the time.

renaud
CCO i USA
Medicinska apparater, 11-50 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Övervägda alternativ:

Great for field service

3,0 för 2 månader sedan Nytt

Kommentarer: Overall average experience due to the lack of versatiliy and add on use as a CRM system, the mobile app was rudimentary. We moved away from Tigerpaw after a few years.

Fördelar:

Great software to manage field service activities for smaller team. We had a team of 15 using it without issues

Nackdelar:

It is not a very good tool for CRM outside service. We used it for a while as a sales CRM system, but it was not a great solution

Richard
CEO | Founder i USA
Informationsteknologi och tjänster, 11-50 anställda
Har använt programvaran för: 2 + år
Recensentens källa
Källa: SoftwareAdvice

Tigerpaw success for 18 years

4,0 för 5 år sedan

Kommentarer: I've read some of the other reviews posted here about Tigerpaw. I certainly hope you will take my comments as factual coming from someone who has invested the proper time and energy into Tigerpaw for the last 18 years. Much of what I read and see regarding negative feelings comes from a place beyond the control of Tigerpaw. Tigerpaw is a line of business application; the most important one in our organization. The operational excellence we have achieved using it came from the marrying of Tigerpaw to well-established business processes. Period. No LOB software, including Tigerpaw will be successful without solid, clearly-defined business processes. If you learn the software and its capabilities, and allow yourself to refine your business processes to work with it, Tigerpaw becomes the sun in your service business universe. No gimmicks, no craziness, no runarounds. That is just not their style. And, if you don't know the answers or need assistance, the trail has been well tamped by a strong community full of ambassadors and experts that can show you the way. In my career as an IT professional and owner, I have often observed the collusion and confusion of the words installation and implementation. Two very different things yet people see them as the same. Our current mobile culture leads people to believe an application can be installed on a Friday and go live on Monday. That is not the case with a product as sophisticated as Tigerpaw. Installation is first. Next comes thought, discussion, planning, programming, and implementation. At that point you can measure with accuracy and make decisions based on relevent information. That is the process. Somewhere along the way, people forgot that software companies are...well...software companies. They develop products and offer setup instructions. Implementation is shaped by those instructions but not performed by them. People buy cars from a car dealership. And the process usually ends the same way. Here is how you start the car; the instructions are in the glove box or online; don't forget to give me 5-stars on the survey you receive next week. And then, you drive away. No one learns how to drive a car at the car dealer. They learn from a sibling, a parent or a professional driver. Line of business applications are exactly the same. In Tigerpaw's case (thankfully) there are a number of professional driving instructors out there to teach you how to drive...and drive well.

Fördelar:

- All-encompassing product that touches every facet of our 20-year-old IT managed services/PrivateCloud/hosting firm - The Matrix...perhaps the most powerful tool available in any PSA for easily assembling information in an actionable view (you can even export it to Excel). No SQL dev needed; no Crystal dev needed. Just all your info with cool calculations, drill-downs, and filters. Simply awesome - Automatic synchronization with QuickBooks. No export/import files or juggling data around. It just synchronizes our Tigerpaw data right to QuickBooks - Excellent workflow engine. Love this feature. Keeps our sales and technical teams in-the-know. If something is taking too long, getting too old, or amassing too much time, Tigerpaw tells us. It also alerts us about warranty expirations, software license renewals, carrier contracts, even sales tax certificates...long before they expire. - Connect pretty much any way you want. Use your desktop, use the web interface, use the mobile interface...Tigerpaw is everywhere on every device all the time. - Automatic contract and agreement invoicing. As an MSP, this is crucial for operation. Contracts and agreements automatically invoice and process credit cards for us. Huge time savings - Time sheets. I've seen other systems and no one has anything quite like it. Check the availability, utilization, and billable time for techs in a single view. Great for finding gaps in billable times. Wonderful for techs to make sure they are hitting the mark. - They listen. Perhaps the most important thing! Contacting Tigerpaw with suggestions or reaching to support is a positive experience handled by thoughtful people that actually use the software each and every day.

Nackdelar:

- Some things take a few more mouse clicks than we prefer. - The interface needs a bit of love - More partnerships and tie-ins would send help and would send the product into orbit.

Edward
Materials/Project Manager i USA
Ledningsrådgivare, 11-50 anställda
Har använt programvaran för: 1 + år
Recensentens källa
Källa: SoftwareAdvice

Phenomenal Customer Service

4,0 för 4 år sedan

Kommentarer: It is a rare combination to see a service group based in the United States that not only has the technical knowledge, but also the business knowledge to help you with your problems. That coupled with patience and a sense of humor makes it a great working relationship.

Fördelar:

I was hired to implement the software, then head up materials management. The service techs that I have dealt with have been extremely knowledgeable not only about their software, but also about how to implement it properly for my company. They have the patience to get into my system, walk me through how to set it up, the tables necessary, and the implications each answer will have and how to choose the best option. I greatly appreciate their patience.

Nackdelar:

Only once out of about a hundred calls did they not respond in a timely manner, that's far better that any organization I have had to use prior to Tigerpaw.