--- description: Få detaljerad information om Case IQ, dess användbarhet, funktioner, pris, fördelar och nackdelar från verifierade användarupplevelser. Läs recensioner och upptäck liknande verktyg på Capterra Sverige. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Case IQ: Pris och betyg 2026 - Capterra Sverige --- Breadcrumb: [Hem](/) > [Efterlevnadsprogram](/directory/30110/compliance/software) > [Case IQ](/software/73201/Case-IQ) # Case IQ Canonical: https://www.capterra.se/software/73201/Case-IQ Page: 1 / 2\ Nästa: [Next page](https://www.capterra.se/software/73201/Case-IQ?page=2) > Utred och förebygg incidenter med i-Sights plattform för ärendehantering. Effektivisera processen, spåra trender och hantera risker. > > Verdict: Rated **4.6/5** by 11 users. Top-rated for **Sannolikhet att rekommendera**. ----- ## Overview ### Vem använder Case IQ? Vår kundkrets består av medelstora till stora organisationer över hela världen, inom allt från finansiella tjänster, försäkringar och infrastruktur till hälso- och sjukvård, tillverkning, detaljhandel och livsmedelstjänster. ## Quick Stats & Ratings | Metric | Betygsättning | Detail | | **Totalt** | **4.6/5** | 11 Recensioner | | Enkel användning | 4.5/5 | Based on overall reviews | | Kundtjänst | 4.7/5 | Based on overall reviews | | Valuta för pengarna | 4.6/5 | Based on overall reviews | | Funktioner | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Sannolikhet att rekommendera) | ## Om leverantören - **Företag**: Case IQ - **Founded**: 1999 ## Commercial Context - **Target Audience**: Egenföretagare, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Moln, SaaS, webb-baserat, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Supported Languages**: engelska - **Available Countries**: Australien, Belgien, Finland, Frankrike, Irland, Island, Kanada, Luxemburg, Nederländerna, Norge, Nya Zeeland, Schweiz, Storbritannien, Tyskland, USA, Österrike ## Funktioner - Alerts/Escalation - Arbetsflödeshantering - Arkivering och lagring - Bedömningsledning - Bevishantering - Datahantering - Dokumenthantering - Efterlevnadskontroll - Eventhantering - Feedback-hantering - Formulärhantering - IT-riskhantering - Inbyggd databas - Incidentshantering - Incidentsrapportering - Inspektionshantering - Instrumentbräda - Intagshantering - Interaktionsspårning - Kommunikationshantering - Konfigurerbart arbetsflöde - Kontaktledning - Korrigerande och förebyggande åtgärder (CAPA) - Mobilåtkomst - OSHA-registrering - Operativ riskhantering - Personalhantering - Policyhantering - Prioritering - Problemspårning - Process / arbetsflödesautomatisering - Rapportering och analys - Rapportering och statistik - Real-Time Monitoring - Revisionshantering - Risk Analysis - Riskbedömning - Riskhantering - Samarbetsverktyg - Spårning av efterlevnad - Statusspårning - Säkerhetshantering - Uppgiftshantering - Utredningshantering - Varningar / Meddelanden - Verifieringskedja - Ämnesprofiler - Ärendehantering - Åtkomstkontroller / behörigheter - Övervakning ## Integrations (12 total) - Gmail - JD Edwards EnterpriseOne - JIRA Service Management - Microsoft Outlook - Okta - Oracle CRM On Demand - Oracle PeopleSoft - Ping Identity - SAP Business One - Salesforce Sales Cloud - ServiceNow - Workday HCM ## Support Options - E-post / Kundtjänst - Vanliga frågor / Forum - Baskunskap - Telefonsupport - 24/7 (Live-support) - Chatt ## Category - [Efterlevnadsprogram](https://www.capterra.se/directory/30110/compliance/software) ## Relaterade kategorier - [Efterlevnadsprogram](https://www.capterra.se/directory/30110/compliance/software) - [Utredningshantering](https://www.capterra.se/directory/30572/investigation-management/software) - [Fysiskt säkerhetssystem](https://www.capterra.se/directory/30595/physical-security/software) - [Program för klagomålshantering](https://www.capterra.se/directory/30674/complaint-management/software) - [System för säkerhetshantering](https://www.capterra.se/directory/31299/safety-management/software) ## Alternativ 1. [FaceUp Whistleblowing System](https://www.capterra.se/software/1017317/faceup) — 4.8/5 (45 reviews) 2. [Sofvie](https://www.capterra.se/software/215851/sofvie) — 4.7/5 (26 reviews) 3. [Cority](https://www.capterra.se/software/102848/ehs-management-software) — 4.4/5 (111 reviews) 4. [Falcony](https://www.capterra.se/software/143646/falcony) — 4.7/5 (33 reviews) 5. [A1 Tracker](https://www.capterra.se/software/166909/a1-tracker) — 4.9/5 (79 reviews) ## Recensioner ### "The best customer management software that i've used" — 5.0/5 > **Dennis** | *24 maj 2018* | Recommendation rating: 9.0/10 > > **Fördelar**: There is live support 24/7 available to the users It is easily integrated with most software platforms such as Android, Windows Cost-effective > > **Nackdelar**: When the systems are down, this software also goes down and this makes the follow -up of the set complaints hard to effect > > Nowadays every customer query or complaint is attended to promptly ----- ### "Valfilm USA i-sight Review" — 5.0/5 > **Steven** | *23 september 2020* | Plast | Recommendation rating: 10.0/10 > > **Fördelar**: We find the amount of information we can add to each case through the initial case opening module as well as the Files, Product and Root Cause/Corrective Action modules to be extremely helpful is resolving cases. This software easily replaced our former method of capturing information used to close complaints. > > **Nackdelar**: We have not found reporting to be helpful yet. > > We are able to more effectively communicate the progress of case resolution to the customer. This software has improved our customer relationships. Our customer appreciate our ability to keep them abreast of how our investigations and resolutions are proceeding. ----- ### "i-Sight Case Management for HR Investigations" — 5.0/5 > **Sara** | *26 mars 2019* | Mat och dryck | Recommendation rating: 5.0/10 > > **Fördelar**: This software lets you document HR incident reports including the method of notification, the parties involved (if known), investigation details including outcomes, and it lets you attach any applicable documentation related to the investigation or action taken. > > **Nackdelar**: Searching for previous investigation details was not the easiest task to undertake because it depended on what fields and buzz words the investigator used to identify a particular case. This made reviewing actions previously taken in similar situations extremely difficult. It also created challenges in pulling case specific details for internal audit and/or regulatory agencies. > > Overall, I-Sight is great in concept however specific documentation standards may need to developed upon implementation to avoid issues in locating case details at a later date. If that is not possible, I would recommend users also maintain a tracking log with general category details, dates and case number for easier access to closed cases as needed. ----- ### "Great software" — 4.0/5 > **Verifierad recensent** | *19 augusti 2019* | Högre utbildning | Recommendation rating: 9.0/10 > > **Fördelar**: i-Sight has been customized to perfectly meet our needs to track files. Once the software was setup based on our needs, it took our staff sometime to figure out what fields to add to make the software work for us. Now that software is working to satisfy our needs, it's great. Very easy to use and understand. > > **Nackdelar**: Screens (in our customized software) do not have a link to go to a previous/next record. So the web browser back button needs to be used. It's a nice to have if this was a standard feature. > > Great experience. Software helps us with our daily maintenance of our records. We can custom run reports and get the data required to get our reporting requirements satisfied. ----- ### "Does What it's Supposed to" — 5.0/5 > **Verifierad recensent** | *30 augusti 2018* | Detaljhandel | Recommendation rating: 9.0/10 > > **Fördelar**: i-Sight focuses mainly on incident report management. As a supply chain specialist, I also deal with customer feedback and responses. During times of incident regarding our products, it is a great deal to be able to keep data of this incident and to be able to keep log of this for future uses. It is very helpful and useful in incident management. A software every company needs. > > **Nackdelar**: Features are very specific and minimal. Hoping for future updates for additional useful features. ----- Page: 1 / 2\ Nästa: [Next page](https://www.capterra.se/software/73201/Case-IQ?page=2) ## Links - [View on Capterra](https://www.capterra.se/software/73201/Case-IQ) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data