--- description: Få detaljerad information om Salesforce Sales Cloud, dess användbarhet, funktioner, pris, fördelar och nackdelar från verifierade användarupplevelser. Läs recensioner och upptäck liknande verktyg på Capterra Sverige. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Salesforce Sales Cloud: Pris och betyg 2026 - Capterra Sverige --- Breadcrumb: [Hem](/) > [Intäktshanteringssystem](/directory/31118/revenue-management/software) > [Salesforce Sales Cloud](/software/61368/salesforce) # Salesforce Sales Cloud Canonical: https://www.capterra.se/software/61368/salesforce Page: 1 / 754\ Nästa: [Next page](https://www.capterra.se/software/61368/salesforce?page=2) > Öka tillväxten med Sales Cloud 360, en förstklassig försäljningslösning som förbättrar representanternas produktivitet på en av världens ledande CRM-plattformar. > > Verdict: Rated **4.4/5** by 18806 users. Top-rated for **Sannolikhet att rekommendera**. ----- ## Overview ### Vem använder Salesforce Sales Cloud? Med Salesforces multitenanta molndatamodell tillgodoses behoven hos företag av alla storlekar i alla branscher. Kunderna drar nytta av ett gemensamt huvudramverk samtidigt som sekretessen upprätthålls. ## Quick Stats & Ratings | Metric | Betygsättning | Detail | | **Totalt** | **4.4/5** | 18806 Recensioner | | Enkel användning | 4.0/5 | Based on overall reviews | | Kundtjänst | 4.1/5 | Based on overall reviews | | Valuta för pengarna | 4.0/5 | Based on overall reviews | | Funktioner | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Sannolikhet att rekommendera) | ## Om leverantören - **Företag**: Salesforce - **Location**: San Francisco, USA - **Founded**: 2003 ## Commercial Context - **Startpris**: 25,00 US$ - **Pricing model**: (Gratis provperiod) - **Target Audience**: Egenföretagare, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Moln, SaaS, webb-baserat, Android (mobil), iPhone (mobil), iPad (mobil) - **Supported Languages**: engelska, franska, italienska, ryska, spanska, svenska, tyska - **Available Countries**: Australien, Belgien, Danmark, Filippinerna, Finland, Frankrike, Förenade Arabemiraten, Indien, Indonesien, Irland, Israel, Italien, Kanada, Kina, Malaysia, Mexiko, Nederländerna, Norge, Portugal, Saudiarabien and 12 more ## Funktioner - AI / maskininlärning - Anpassningsbar branding - Anpassningsbara mallar - Användarhantering - Bokföring - CRM - Call Center-hantering - Datasäkerhet - Delade kontakter - Dokumenthantering - E-post marknadsföring - E-posthantering - Engagemangsspårning - Finanshantering - Flerkanalsmarknadsföring - För försäkringsindustrin - För säljteam / organisationer - Försäljningsprognoser - Försäljningsrapporter - Försäljningsrörledning - Hantering av samtalslistor - Hantering av säljaktivitet - Inkorghantering - Instrumentbräda - Jobbplanering - Kampanjhantering - Kommentarer / Anteckningar - Kontaktledning - Kunddatabas - Kundspårning - Kunskapsbashantering - Kunskapshantering - Landningssida /Webbformulär - Lead-distribution - Lead-hantering - Lead-upptagning - Ombordstigning - Presentationsverktyg - Prestandamätningar - Prestationshantering - Prisoptimering - Rapportering och analys - Rörledningshantering - Samarbetsverktyg - Schemaläggning - Självbetjäningsportal - Skapa leads - Spårning av framsteg - Uppgiftshantering - Åtkomstkontroller / behörigheter ... and 53 more features ## Integrations (37 total) - Birdeye - Box - ClearSlide - Conga Composer - Crowdstack Pro - Docusign - Dropbox - Eventbrite - Evernote Teams - Expensify - Five9 - GetFeedback - Gmail - GoTo Meeting - Gong.io ... and 22 more integrations ## Support Options - E-post / Kundtjänst - Vanliga frågor / Forum - Baskunskap - Telefonsupport - Chatt ## Category - [Intäktshanteringssystem](https://www.capterra.se/directory/31118/revenue-management/software) ## Relaterade kategorier - [Intäktshanteringssystem](https://www.capterra.se/directory/31118/revenue-management/software) - [Intäktsredovisning](https://www.capterra.se/directory/33615/revenue-recognition/software) - [Intäktscykelhanteringsprogramvara](https://www.capterra.se/directory/32275/revenue-cycle-management/software) - [Säljverktyg](https://www.capterra.se/directory/12/sales-force-automation/software) - [CRM-system](https://www.capterra.se/directory/2/customer-relationship-management/software) ## Alternativ 1. [HubSpot CRM](https://www.capterra.se/software/152373/hubspot-crm) — 4.5/5 (4482 reviews) 2. [Zoho CRM](https://www.capterra.se/software/155928/zoho-crm) — 4.3/5 (6994 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.se/software/204998/bigin-by-zoho-crm) — 4.7/5 (742 reviews) 4. [Pipedrive](https://www.capterra.se/software/132666/pipedrive) — 4.5/5 (3058 reviews) 5. [Odoo](https://www.capterra.se/software/135618/odoo) — 4.2/5 (1323 reviews) ## Recensioner ### "Strong CRM Capabilities, But Cost Became the Breaking Point" — 4.0/5 > **Bill** | *25 juni 2026* | Utbildningsförvaltning | Recommendation rating: 7.0/10 > > **Fördelar**: What stands out most about Salesforce Sales Cloud is how well it centralizes customer and sales information in one system. Everything from leads and opportunities to account history and activity tracking is connected, which makes it easier for sales teams to stay organized and follow up at the right time. The automation features also help reduce manual work, especially around lead routing, reminders, and pipeline updates. For managers, the reporting and dashboards provide strong visibility into sales performance, forecasts, and team activity, which helps with better decision-making and planning. > > **Nackdelar**: The biggest downside is cost. Salesforce Sales Cloud can get expensive quickly, especially once you start adding extra features, users, or third-party integrations. Even basic functionality often requires higher-tier licenses or add-ons, which increases the total cost of ownership. For many teams, it can feel like you’re paying a premium not just for the platform, but for every additional capability you need as you scale. > > Overall, Salesforce Sales Cloud is a powerful and reliable CRM. It does a strong job of managing leads, opportunities, customer data, and reporting in one system, and it gives solid visibility into the sales pipeline and team performance. However, the main reason for moving away from it was cost. As the team and requirements grew, the licensing fees and added costs for extra features and integrations became difficult to justify. What started as a manageable investment turned into a much higher ongoing expense. Because of that, we ultimately switched to a more cost-effective solution that still covered our core CRM needs without the same level of overhead. ----- ### "Career Users Appreciate Salesforce Sales Cloud Consistency" — 4.0/5 > **Samantha** | *15 januari 2026* | Konsthantverk | Recommendation rating: 5.0/10 > > **Fördelar**: It's very self explanatory on the end user side so training new representatives is fairly easy to do in my opinion. It's also easy to adjust from one company to the next one which is really convenient. It's very thorough and easy to customize for each businesses needs too. > > **Nackdelar**: Unfortunately the cost is preventative for many small businesses to adopt this software into their workflows. I also was hard pressed to find help as a lowly employee when things went wrong. Access to tech support was above my pay grade apparently which caused a lot of issues for me at the time but it's been some years since I've had any of those issues again so I wouldn't know if that is still an issue or not. > > I have used Salesforce sales cloud many times with many companies throughout my career and I love how easy it is to adapt to each companies customized version of it. It's much like riding a bike, you learn it once in one company and from them on you can easily pick it up again down the road as you grow along your career and transition into new companies and new roles. Their consistency and reliability is unmatched and I'm hard pressed to think of any other CRM software that is utilized nearly as much because of this. I do wish they would make more affordable options for smaller businesses that don't lose all the parts of Salesforce that make it so useful. ----- ### "Great sales pipeline management tool." — 5.0/5 > **Andy** | *26 juli 2026* | Sportartiklar | Recommendation rating: 9.0/10 > > **Fördelar**: My team processes many cases each day and Salesforce Sales Cloud keeps all our leads and deals organized in one place. Customizing out out/layouts for products and type of client has been a terrific advantage. Also, thank you to the reporting features, as this has helped rationalize our quarterly review, with people looking at forecasts and performance reports. > > **Nackdelar**: Taking longer than anticipated to get it up and running and working well, particularly when making the integration with our current systems. Certain functions are unnecessarily complicated for our needs, and it's taken time to train employees on all of the functions it can perform. It would have been helpful to have a clearer onboarding process. > > As far as Salesforce Sales Cloud, it has proved effective in connecting the dots between team members and tracking the activities in the sales pipeline. The set-up was a bit cumbersome but when it was in place, we did notice a definite improvement in the management of our Leads and Opportunities. Customer service has been fairly responsive but sometimes issues seem to have taken a while to resolve. ----- ### "Very pricey for glitchy software" — 1.0/5 > **Daniel R.** | *15 september 2025* | Datormjukvara | Recommendation rating: 1.0/10 > > **Fördelar**: I used Salesforce as both an autodialer for my business and as Client Management Software. I loved that I didn't have to dail 600 numbers manually and I had the customer information at my finger tips > > **Nackdelar**: The platform would freeze , I would make calls and a customer information from five calls ago would appear and the forms I used to collect information would receive 404 error messages when user would try to submit their answes > > Salesforce is very pricey and their software is full of bugs. It made me look unprofessional and frustrated my business orocesses ----- ### "Salesforce Sales Cloud" — 4.0/5 > **Jeff** | *7 maj 2026* | Konstruktion | Recommendation rating: 8.0/10 > > **Fördelar**: What stood out most was the platform’s customization and reporting capabilities. The ability to tailor workflows, dashboards, and data fields to align with specific business processes is extremely valuable. The real-time reporting and analytics provide strong visibility into pipeline performance, allowing for better forecasting and more informed decision-making. Additionally, the integration with other Salesforce products and third-party tools creates a centralized ecosystem that improves efficiency across teams. > > **Nackdelar**: The platform can be complex to implement and manage, particularly for organizations without dedicated Salesforce administrators. Initial setup and customization often require significant time and technical expertise. Additionally, licensing costs can become quite high as more features and users are added, which may be a concern for smaller teams or budget-conscious organizations. > > Overall, my experience with Salesforce Sales Cloud has been very positive. It is a robust and reliable solution that significantly enhances sales tracking, customer relationship management, and operational transparency. While there is a learning curve and upfront investment, the long-term benefits in terms of efficiency, scalability, and data-driven decision-making make it a worthwhile platform for organizations looking to mature their sales processes. ----- Page: 1 / 754\ Nästa: [Next page](https://www.capterra.se/software/61368/salesforce?page=2) ## Links - [View on Capterra](https://www.capterra.se/software/61368/salesforce) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data