--- description: Få detaljerad information om Salesforce Sales Cloud, dess användbarhet, funktioner, pris, fördelar och nackdelar från verifierade användarupplevelser. Läs recensioner och upptäck liknande verktyg på Capterra Sverige. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Salesforce Sales Cloud: Pris och betyg 2026 - Capterra Sverige --- Breadcrumb: [Hem](/) > [Intäktshanteringssystem](/directory/31118/revenue-management/software) > [Salesforce Sales Cloud](/software/61368/salesforce) # Salesforce Sales Cloud Canonical: https://www.capterra.se/software/61368/salesforce Page: 1 / 754\ Nästa: [Next page](https://www.capterra.se/software/61368/salesforce?page=2) > Öka tillväxten med Sales Cloud 360, en förstklassig försäljningslösning som förbättrar representanternas produktivitet på en av världens ledande CRM-plattformar. > > Verdict: Rated **4.4/5** by 18812 users. Top-rated for **Sannolikhet att rekommendera**. ----- ## Overview ### Vem använder Salesforce Sales Cloud? Med Salesforces multitenanta molndatamodell tillgodoses behoven hos företag av alla storlekar i alla branscher. Kunderna drar nytta av ett gemensamt huvudramverk samtidigt som sekretessen upprätthålls. ## Quick Stats & Ratings | Metric | Betygsättning | Detail | | **Totalt** | **4.4/5** | 18812 Recensioner | | Enkel användning | 4.0/5 | Based on overall reviews | | Kundtjänst | 4.1/5 | Based on overall reviews | | Valuta för pengarna | 4.0/5 | Based on overall reviews | | Funktioner | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Sannolikhet att rekommendera) | ## Om leverantören - **Företag**: Salesforce - **Location**: San Francisco, USA - **Founded**: 2003 ## Commercial Context - **Startpris**: 25,00 US$ - **Pricing model**: (Gratis provperiod) - **Target Audience**: Egenföretagare, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Moln, SaaS, webb-baserat, Android (mobil), iPhone (mobil), iPad (mobil) - **Supported Languages**: arabiska, bulgariska, danska, engelska, finska, franska, grekiska, hebreiska, indonesiska, italienska, japanska, kinesiska, koreanska, kroatiska, nederländska, norska, polska, portugisiska, rumänska, ryska, slovakiska, slovenska, spanska, svenska, thailändska, tjeckiska, traditionell kinesiska, turkiska, tyska, ukrainska, ungerska, vietnamesiska - **Available Countries**: Australien, Belgien, Danmark, Filippinerna, Finland, Frankrike, Förenade Arabemiraten, Indien, Indonesien, Irland, Israel, Italien, Kanada, Kina, Malaysia, Mexiko, Nederländerna, Norge, Portugal, Saudiarabien and 12 more ## Funktioner - Automatisk uppringare - CRM - CRM Integration - Call Center-hantering - Catalog Management - Datainmatning - Datasäkerhet - Datavisualisering - Delade kontakter - Dokumenthantering - E-posthantering - E-postmallar - Engagemangsspårning - För försäkringsindustrin - För säljteam / organisationer - Försäljningsrapporter - Försäljningsrörledning - Hantering av säljaktivitet - Inkorghantering - Inspelning av samtal - Kalendersynkronisering - Kanalhantering - Kommentarer / Anteckningar - Kommissionens ledning - Kommunikationshantering - Kontaktledning - Kunddatabas - Kundprofiler - Kundspårning - Kunskapshantering - Lead-distribution - Mobilåtkomst - Ombordstigning - Patientkommunikation - Prestandamätningar - Prestationshantering - Prisoptimering - Prognoser - Påminnelser - Rapportering och analys - Real-Time Analytics - Real-Time Notifications - Rörledningshantering - Samarbetsverktyg - Schemaläggning - Självbetjäningsportal - Skapa leads - Spårning av framsteg - Uppgiftshantering - Utbildningshantering ... and 60 more features ## Integrations (36 total) - Birdeye - Box - ClearSlide - Conga Composer - Crowdstack Pro - Docusign - Dropbox - Eventbrite - Evernote Teams - Expensify - Five9 - GetFeedback - Gmail - GoTo Meeting - Gong ... and 21 more integrations ## Support Options - E-post / Kundtjänst - Vanliga frågor / Forum - Baskunskap - Telefonsupport - Chatt ## Category - [Intäktshanteringssystem](https://www.capterra.se/directory/31118/revenue-management/software) ## Relaterade kategorier - [Intäktshanteringssystem](https://www.capterra.se/directory/31118/revenue-management/software) - [Intäktsredovisning](https://www.capterra.se/directory/33615/revenue-recognition/software) - [Intäktscykelhanteringsprogramvara](https://www.capterra.se/directory/32275/revenue-cycle-management/software) - [Säljverktyg](https://www.capterra.se/directory/12/sales-force-automation/software) - [CRM-system](https://www.capterra.se/directory/2/customer-relationship-management/software) ## Alternativ 1. [HubSpot CRM](https://www.capterra.se/software/152373/hubspot-crm) — 4.5/5 (4491 reviews) 2. [Zoho CRM](https://www.capterra.se/software/155928/zoho-crm) — 4.3/5 (7003 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.se/software/204998/bigin-by-zoho-crm) — 4.7/5 (744 reviews) 4. [Pipedrive](https://www.capterra.se/software/132666/pipedrive) — 4.5/5 (3062 reviews) 5. [Odoo](https://www.capterra.se/software/135618/odoo) — 4.2/5 (1334 reviews) ## Recensioner ### "Strong CRM Capabilities, But Cost Became the Breaking Point" — 4.0/5 > **Bill** | *25 juni 2026* | Utbildningsförvaltning | Recommendation rating: 7.0/10 > > **Fördelar**: What stands out most about Salesforce Sales Cloud is how well it centralizes customer and sales information in one system. Everything from leads and opportunities to account history and activity tracking is connected, which makes it easier for sales teams to stay organized and follow up at the right time. The automation features also help reduce manual work, especially around lead routing, reminders, and pipeline updates. For managers, the reporting and dashboards provide strong visibility into sales performance, forecasts, and team activity, which helps with better decision-making and planning. > > **Nackdelar**: The biggest downside is cost. Salesforce Sales Cloud can get expensive quickly, especially once you start adding extra features, users, or third-party integrations. Even basic functionality often requires higher-tier licenses or add-ons, which increases the total cost of ownership. For many teams, it can feel like you’re paying a premium not just for the platform, but for every additional capability you need as you scale. > > Overall, Salesforce Sales Cloud is a powerful and reliable CRM. It does a strong job of managing leads, opportunities, customer data, and reporting in one system, and it gives solid visibility into the sales pipeline and team performance. However, the main reason for moving away from it was cost. As the team and requirements grew, the licensing fees and added costs for extra features and integrations became difficult to justify. What started as a manageable investment turned into a much higher ongoing expense. Because of that, we ultimately switched to a more cost-effective solution that still covered our core CRM needs without the same level of overhead. ----- ### "Powerful but heavy - great once it’s set up properly" — 4.0/5 > **khyan** | *15 mars 2026* | Datormjukvara | Recommendation rating: 5.0/10 > > **Fördelar**: The flexibility and depth of the platform. You can customise workflows, reporting, and dashboards to fit almost any sales process, and it integrates well with other tools. Once it’s set up properly, it becomes a very powerful system for managing pipelines, tracking activity, and giving leadership clear visibility over the sales process. > > **Nackdelar**: The main downside is the complexity and cost. It’s not the most intuitive system when you first start using it, and setup can take a fair bit of time and effort to get right. If it’s not managed well from an admin perspective, the interface can also become cluttered with too many fields and workflows. > > My overall experience with Salesforce Sales Cloud was positive. It’s a very capable platform with a lot of flexibility, especially for teams that need detailed reporting, custom workflows, and strong pipeline visibility. It does take some time to learn and works best when it’s set up properly from the start, but once everything is configured well it becomes a really powerful tool for managing the sales process. ----- ### "Salesforce sales Review" — 5.0/5 > **Akash** | *2 augusti 2026* | Datormjukvara | Recommendation rating: 10.0/10 > > **Fördelar**: unmatched customizability, centralized data organization, and robust reporting engines. It is widely considered an enterprise-grade powerhouse that scales seamlessly with complex business growth. > > **Nackdelar**: Base tiers cost significantly more per user than competing platforms.Crucial features like advanced analytics or forecasting require paid upgrades. ----- ### "Comprehensive CRM but challenging to use at the same time" — 3.0/5 > **Toni** | *23 april 2026* | Marknadsundersökning | Recommendation rating: 5.0/10 > > **Fördelar**: Its the standard CRM. It has everything you could want, and then some. But at the same time, the plethora of features is also its biggest pain point. > > **Nackdelar**: As with the overall Salesforce platform, things are clunky and all over the place. Salesforce is a sort of everything for everyone CRM which means it does not have a solid interface, but one that is customizable, but at the same time very disorganized > > Hard to describe Salesforce overall--it has its positives and has its negatives. If I had my choice I would go for a simple CRM ----- ### "Salesforce sales cloud at scale" — 5.0/5 > **Verifierad recensent** | *4 juli 2026* | Datormjukvara | Recommendation rating: 9.0/10 > > **Fördelar**: The best part which I like about this tool is its strong integration as API make it easy to connect with other tools whether it's storage analytics or ERP system. Also I can keep an eye on system reliability and compliance across organisation. > > **Nackdelar**: If I am asked about cons then I would say it's strong but at enterprises scale it can feel a restrictive with limits also it is costly with licences and tricky when dealing with performance... > > Overall I can say Salesforce is a strong platform for managing sales at scale from my role I appreciate how it can handle bulk data loads and provide consistent up time but it demands careful engineering support to avoid limits performance issues and integration headaches. ----- Page: 1 / 754\ Nästa: [Next page](https://www.capterra.se/software/61368/salesforce?page=2) ## Links - [View on Capterra](https://www.capterra.se/software/61368/salesforce) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data