--- description: Få detaljerad information om ServiceChannel, dess användbarhet, funktioner, pris, fördelar och nackdelar från verifierade användarupplevelser. Läs recensioner och upptäck liknande verktyg på Capterra Sverige. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ServiceChannel: Pris och betyg 2026 - Capterra Sverige --- Breadcrumb: [Hem](/) > [CMMS-program](/directory/30032/cmms/software) > [ServiceChannel](/software/38574/servicechannel) # ServiceChannel Canonical: https://www.capterra.se/software/38574/servicechannel Page: 1 / 7\ Nästa: [Next page](https://www.capterra.se/software/38574/servicechannel?page=2) > Optimera arbetsflödet, förbättra kommunikationen och tillhandahåll insyn i det löpande underhållet av dina anläggningar. > > Verdict: Rated **4.5/5** by 131 users. Top-rated for **Sannolikhet att rekommendera**. ----- ## Overview ### Vem använder ServiceChannel? Alla organisationer med en närvaro på flera platser kan dra nytta av ServiceChannel, inklusive livsmedel, restauranger, närbutiker, detaljhandel, banker och hälsoklubbar. ## Quick Stats & Ratings | Metric | Betygsättning | Detail | | **Totalt** | **4.5/5** | 131 Recensioner | | Enkel användning | 4.4/5 | Based on overall reviews | | Kundtjänst | 4.5/5 | Based on overall reviews | | Valuta för pengarna | 4.4/5 | Based on overall reviews | | Funktioner | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Sannolikhet att rekommendera) | ## Om leverantören - **Företag**: ServiceChannel - **Location**: New York, USA - **Founded**: 1999 ## Commercial Context - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Moln, SaaS, webb-baserat, Android (mobil), iPhone (mobil), iPad (mobil) - **Supported Languages**: arabiska, brasiliansk portugisiska, engelska, europeisk portugisiska, franska, grekiska, italienska, japanska, kinesiska, koreanska, nederländska, polska, portugisiska, rumänska, ryska, serbiska, slovenska, spanska, svenska, thailändska, tjeckiska, traditionell kinesiska, turkiska, tyska, ungerska - **Available Countries**: Afghanistan, Albanien, Algeriet, Amerikanska Jungfruöarna, Amerikanska Samoa, Andorra, Angola, Anguilla, Antigua och Barbuda, Argentina, Armenien, Aruba, Australien, Azerbajdzjan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgien and 209 more ## Funktioner - Aktivitetspanel - Aktivitetsspårning - Användarhantering - Arbetsorderhantering - Asset Lifecycle Management - Avskrivningshantering - Delhantering - Dokumenthantering - Efterlevnadskontroll - Elektronisk underskrift - Entreprenaddatabas - Facility Asset Management - Fakturering - Förebyggande underhåll - Försäljarstyrelse - Förutsägbart underhåll - Förvaltning av anläggningstillgångar - Incidentshantering - Inköpsorderhantering - Inspektionshantering - Jobbhantering - Jobbspårning - Kalenderhantering - Kontrakt / Licenshantering - Kvalifikationsspårning - Lagerhantering - Leveranshantering - Mobilåtkomst - Planering av anläggningar - Projektspårning - Påminnelser - Rapportering och analys - Rapportering och statistik - Revisionshantering - Risk Analysis - Schemaläggning - Schemaläggning av underhåll - Servicehistorik - Streckkodning / RFID - Teknikledning - Third-Party Integrations - Tillgångsspårning - Underhållsstyrning - Underleverantörshantering - Utrustningshantering - Varningar / Meddelanden - Verifieringskedja ## Integrations (15 total) - Accruent - Lucernex - Microsoft 365 - Microsoft Teams - NetSuite - Observe - Oracle PeopleSoft - SAP Ariba - SAP BW/4HANA - SAP HANA Cloud - SAP S/4HANA Cloud - ServiceNow - ServiceNow IT Service Management - Visual Lease - WennSoft ## Support Options - E-post / Kundtjänst - Vanliga frågor / Forum - Baskunskap - Telefonsupport - 24/7 (Live-support) ## Category - [CMMS-program](https://www.capterra.se/directory/30032/cmms/software) ## Relaterade kategorier - [CMMS-program](https://www.capterra.se/directory/30032/cmms/software) - [Anläggningshanteringsprogramvara](https://www.capterra.se/directory/30211/facility-management/software) - [Programvara för arbetsorder](https://www.capterra.se/directory/30785/work-order/software) - [Programvara för förebyggande underhåll](https://www.capterra.se/directory/31023/preventive-maintenance/software) - [Programvara för förvaltning av anläggningstillgångar](https://www.capterra.se/directory/10026/fixed-asset-management/software) ## Alternativ 1. [Fiix](https://www.capterra.se/software/74916/fiix) — 4.5/5 (628 reviews) 2. [MaintainX](https://www.capterra.se/software/179296/getmaintainx) — 4.8/5 (1024 reviews) 3. [eMaint CMMS](https://www.capterra.se/software/100468/emaint-cmms) — 4.5/5 (385 reviews) 4. [UpKeep](https://www.capterra.se/software/145635/upkeep) — 4.6/5 (1322 reviews) 5. [EZO](https://www.capterra.se/software/124047/ezofficeinventory) — 4.6/5 (1543 reviews) ## Recensioner ### "Strong end user experience, but with a slightly complicated back end" — 4.0/5 > **Ryan** | *5 oktober 2017* | Detaljhandel | Recommendation rating: 7.0/10 > > **Fördelar**: Service Channel was our mode of communicating all site level service/maintenance needs for 2 years until we switched to a different service. From an end user experience, SC allowed a great deal of customization in pulling reports, had a mobile app (that actually worked even better than the parent web based app) and was very functional for daily use in regards to submitting tickets. > > **Nackdelar**: The back end of SC, however, was much more difficult to manage and integrate into a large company. We ultimately switched to software we were already utilizing for other purposes that had service ticket abilities. ----- ### "The go to platform\!" — 5.0/5 > **Kelly** | *5 januari 2026* | Konstruktion | Recommendation rating: 9.0/10 > > **Fördelar**: Service Channel makes is capable to engage directly with your clients and parteners with fast responses and capabilities to provide photos/ PDFs. It is extremely helpful that texhnicians are able to clock in and out of a work order with the GPS/ geofencing. > > **Nackdelar**: After hours customer service can be tricky at times, I have not had to deal with the after hours customer representatives in a while. But the technicians complain about the hospitality of the after hours REPS as well > > Extremely happy with features available and look forward to continue utilizing in the future with reccommending to others. ----- ### "A GREAT Platform" — 5.0/5 > **Melody** | *2 mars 2026* | Faciliteter tjänster | Recommendation rating: 10.0/10 > > **Fördelar**: It is easy to navigate and has many features that my company uses. Our techs appreciate the ease of using the mobile check-in feature. > > **Nackdelar**: Occasionally there are glitches but using the Service Health Dashboard is simple and it gives a description of the outage and estimated restore time. > > I have been using Service Channel for 11 years now and I have no complaints\! It helps keep track of our work orders and allows us to communicate with clients directly in the ticket. ----- ### "Rolled out 300+ Retailer locations." — 3.0/5 > **Ron** | *4 april 2015* | Recommendation rating: 5.0/10 > > **Fördelar**: Having worked with various systems of this type at 3 different Fortune 500 companies and 2 major contractors, Service Channel is a great introductory CMMS program. It is very simplistic in its approach to creating work orders and is by far the most contractor-friendly for those with limited technical experience or back office support. The initial training support is fantastic\! It is one of the most widely used systems today, most likely due to its ease of use. Therefore, there is an abundance of very qualified contractors readily available to support your needs. Once set up, the electronic payment portion is a outstanding benefit. Extremely effective and easy. I appreciate the team\\account manager dedicated to our account. They are always available and willing to help. Excellent partnership and extremely responsive. > > **Nackdelar**: Initial setup and continuing changes are a huge opportunity. The templates for uploading are antiquated and require the creation and review of 1000s of line items of data. Most other comparable systems complete the setup for you. This is not the case with Service Channel. If you have a large portfolio, be prepared to spend 100s of hours setting up. Changes are "clunky" and not intuitive. Recently, the customer interface went through an entire change with no warning or training to the customer. 2 months later and we are still trying to work through the changes. This is not an Asset Management software. If you are looking to report on individual equipment asset life, this is not the program for you. If what you need is an electronic dispatching and reporting system, Service Channel is perfect\! If you have a large portfolio with multiple providers, the Preventative Maintenance Module is a huge disappointment. It's nearly impossible to correctly load the first time and even more difficult to manage and make changes and corrections. The Android and iOS apps have extremely limited functionality. Again, another huge disappointment for a company supposed to be on the cutting edge. ----- ### "Service Channel - from the vendor" — 5.0/5 > **Abbie** | *6 januari 2026* | Konstruktion | Recommendation rating: 7.0/10 > > **Fördelar**: Service Channel is a great vendor management system\! It is very easy to use and work with our customers win order to see and receive all of their work orders and address the issues they are facing. It allows us clear communication channels directly with the customer. Super helpful\! > > **Nackdelar**: The cost - we have to use it in order to accept service from our customers but it ends up costing us between 7-800/month > > its great\! they do a good job of keeping all of the information clear and easy to access and understand. ----- Page: 1 / 7\ Nästa: [Next page](https://www.capterra.se/software/38574/servicechannel?page=2) ## Links - [View on Capterra](https://www.capterra.se/software/38574/servicechannel) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data