--- description: Få detaljerad information om ServiceChannel, dess användbarhet, funktioner, pris, fördelar och nackdelar från verifierade användarupplevelser. Läs recensioner och upptäck liknande verktyg på Capterra Sverige. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ServiceChannel: Pris och betyg 2026 - Capterra Sverige --- Breadcrumb: [Hem](/) > [CMMS-program](/directory/30032/cmms/software) > [ServiceChannel](/software/38574/servicechannel) # ServiceChannel Canonical: https://www.capterra.se/software/38574/servicechannel Page: 1 / 7\ Nästa: [Next page](https://www.capterra.se/software/38574/servicechannel?page=2) > Optimera arbetsflödet, förbättra kommunikationen och tillhandahåll insyn i det löpande underhållet av dina anläggningar. > > Verdict: Rated **4.5/5** by 154 users. Top-rated for **Sannolikhet att rekommendera**. ----- ## Overview ### Vem använder ServiceChannel? Alla organisationer med en närvaro på flera platser kan dra nytta av ServiceChannel, inklusive livsmedel, restauranger, närbutiker, detaljhandel, banker och hälsoklubbar. ## Quick Stats & Ratings | Metric | Betygsättning | Detail | | **Totalt** | **4.5/5** | 154 Recensioner | | Enkel användning | 4.4/5 | Based on overall reviews | | Kundtjänst | 4.4/5 | Based on overall reviews | | Valuta för pengarna | 4.4/5 | Based on overall reviews | | Funktioner | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Sannolikhet att rekommendera) | ## Om leverantören - **Företag**: ServiceChannel - **Location**: New York, USA - **Founded**: 1999 ## Commercial Context - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Moln, SaaS, webb-baserat, Android (mobil), iPhone (mobil), iPad (mobil) - **Supported Languages**: arabiska, brasiliansk portugisiska, engelska, europeisk portugisiska, franska, grekiska, italienska, japanska, kinesiska, koreanska, nederländska, polska, portugisiska, rumänska, ryska, serbiska, slovenska, spanska, svenska, thailändska, tjeckiska, traditionell kinesiska, turkiska, tyska, ungerska - **Available Countries**: Afghanistan, Albanien, Algeriet, Amerikanska Jungfruöarna, Amerikanska Samoa, Andorra, Angola, Anguilla, Antigua och Barbuda, Argentina, Armenien, Aruba, Australien, Azerbajdzjan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgien and 209 more ## Funktioner - Aktivitetspanel - Aktivitetsspårning - Användarhantering - Arbetsorderhantering - Asset Lifecycle Management - Avskrivningshantering - Delhantering - Dokumenthantering - Efterlevnadskontroll - Elektronisk underskrift - Entreprenaddatabas - Facility Asset Management - Fakturering - Förebyggande underhåll - Försäljarstyrelse - Förutsägbart underhåll - Förvaltning av anläggningstillgångar - Incidentshantering - Inköpsorderhantering - Inspektionshantering - Jobbhantering - Jobbspårning - Kalenderhantering - Kontrakt / Licenshantering - Kvalifikationsspårning - Lagerhantering - Leveranshantering - Mobilåtkomst - Planering av anläggningar - Projektspårning - Påminnelser - Rapportering och analys - Rapportering och statistik - Revisionshantering - Risk Analysis - Schemaläggning - Schemaläggning av underhåll - Servicehistorik - Streckkodning / RFID - Teknikledning - Third-Party Integrations - Tillgångsspårning - Underhållsstyrning - Underleverantörshantering - Utrustningshantering - Varningar / Meddelanden - Verifieringskedja ## Integrations (15 total) - Accruent - Lucernex - Microsoft 365 - Microsoft Teams - NetSuite - Observe - Oracle PeopleSoft - SAP Ariba - SAP BW/4HANA - SAP HANA Cloud - SAP S/4HANA Cloud - ServiceNow - ServiceNow IT Service Management - Visual Lease - WennSoft ## Support Options - E-post / Kundtjänst - Vanliga frågor / Forum - Baskunskap - Telefonsupport - 24/7 (Live-support) ## Category - [CMMS-program](https://www.capterra.se/directory/30032/cmms/software) ## Relaterade kategorier - [CMMS-program](https://www.capterra.se/directory/30032/cmms/software) - [Anläggningshanteringsprogramvara](https://www.capterra.se/directory/30211/facility-management/software) - [Programvara för arbetsorder](https://www.capterra.se/directory/30785/work-order/software) - [Programvara för förebyggande underhåll](https://www.capterra.se/directory/31023/preventive-maintenance/software) - [Programvara för förvaltning av anläggningstillgångar](https://www.capterra.se/directory/10026/fixed-asset-management/software) ## Alternativ 1. [MaintainX](https://www.capterra.se/software/179296/getmaintainx) — 4.8/5 (1060 reviews) 2. [eMaint CMMS](https://www.capterra.se/software/100468/emaint-cmms) — 4.5/5 (425 reviews) 3. [Fiix](https://www.capterra.se/software/74916/fiix) — 4.5/5 (628 reviews) 4. [UpKeep](https://www.capterra.se/software/145635/upkeep) — 4.6/5 (1330 reviews) 5. [EZO](https://www.capterra.se/software/124047/ezofficeinventory) — 4.6/5 (1546 reviews) ## Recensioner ### "Strong end user experience, but with a slightly complicated back end" — 4.0/5 > **Ryan** | *5 oktober 2017* | Detaljhandel | Recommendation rating: 7.0/10 > > **Fördelar**: Service Channel was our mode of communicating all site level service/maintenance needs for 2 years until we switched to a different service. From an end user experience, SC allowed a great deal of customization in pulling reports, had a mobile app (that actually worked even better than the parent web based app) and was very functional for daily use in regards to submitting tickets. > > **Nackdelar**: The back end of SC, however, was much more difficult to manage and integrate into a large company. We ultimately switched to software we were already utilizing for other purposes that had service ticket abilities. ----- ### "Excellent Platform for Managing Multi-Site Service Operations" — 5.0/5 > **Ray** | *10 juni 2026* | Faciliteter tjänster | Recommendation rating: 10.0/10 > > **Fördelar**: ServiceChannel gives us one place to manage the entire service process. We use it to track work orders, communicate with customers, submit proposals, upload photos, review technician notes, and process invoices. The visibility is one of the biggest benefits because everyone involved can see the same information in real time. It helps keep jobs organized, improves accountability, and makes it easier to manage a large number of locations across the country. > > **Nackdelar**: Reporting and search functionality could be improved. When researching older work orders or looking for specific historical information, it sometimes takes multiple searches to find exactly what I need. I would also like additional filtering and reporting options to help analyze trends and performance across large groups of locations. > > My overall experience with ServiceChannel has been positive. It has become an important tool for managing service operations and customer communication. The platform helps us respond faster, maintain accurate records, and provide updates throughout the life of a work order. Having work orders, proposals, photos, notes, and invoicing information in one system improves efficiency and helps ensure nothing gets overlooked. It has been a valuable part of managing a national account with hundreds of locations. ----- ### "Worst software ever. Avoid at all costs and you will lose suppliers." — 1.0/5 > **Fred** | *10 mars 2025* | Miljötjänster | Recommendation rating: 0.0/10 > > **Fördelar**: Worst ever for suppliers. We are leaving a client because that software is such a nightmare. Keep your money, we'll service others. > > **Nackdelar**: User completely UNFRIENDLY, complicated, illogical, designed by PC people, zero empathy, focused on doing a million non-necessary things and the basic stuff is so unaccessible. If you are not a PC expert or IT consultant and you are a regular business owner, this will be a nightmare for you. Avoid clients who push you into this. > > Nightmare, we left the client and we left with unpaid invoices. Screw it, big loss. If a client uses that service, I am not touching it. ----- ### "Service Channel Review" — 5.0/5 > **Samantha** | *11 juni 2026* | Miljötjänster | Recommendation rating: 10.0/10 > > **Fördelar**: Service Channel makes it easy to manage multiple work orders in one place. The platform provides clear visibility into job status, allows us to communicate efficiently with clients, and keeps all documentation organized and accessible. > > **Nackdelar**: Sometimes the platform can be slow to load or refresh, especially when managing a large number of work orders. - But the team makes an effort to fix any bugs or glitches that the system may come across. Some tasks require multiple clicks to complete, and navigating certain features can take time for new users to learn. > > Service Channel helps our team stay organized, improve response times, and ensure work is completed and documented accurately. It streamlines our workflow and makes it easier to deliver consistent service to our clients. ----- ### "ITS NOT GREAT BUT ITS GOOD\!" — 4.0/5 > **YUNG** | *14 maj 2026* | Faciliteter tjänster | Recommendation rating: 8.0/10 > > **Fördelar**: ServiceChannel stands out because it brings clarity, control, and accountability to facility management. The platform centralizes work orders, vendor communication, and performance tracking, which reduces confusion and speeds up resolution times. Its real‑time visibility helps ensure issues are handled quickly, while analytics highlight trends that support smarter decision‑making. For someone who manages multiple locations or coordinates with many vendors, ServiceChannel creates a smoother workflow and strengthens operational consistency. The ability to document work, track costs, and maintain compliance makes it a reliable tool for delivering high‑quality service and improving overall facility performance. > > **Nackdelar**: Language barriers among ServiceChannel employees often stem from the platform’s global workforce and the specialized terminology used in facility management. Many support agents operate from regions where English is a second language, which can create challenges when discussing technical issues, work order details, or vendor requirements. These barriers can slow communication, lead to misunderstandings, and require additional clarification. However, they also highlight the need for stronger training, clearer scripts, and standardized communication processes. Improving consistency in terminology, documentation, and expectations can help bridge these gaps and create smoother interactions for all users. > > My overall experience with ServiceChannel has been consistently good. The platform makes it easier to manage work orders, track vendor performance, and maintain visibility across multiple locations. Communication is streamlined, documentation is organized, and the system provides clear accountability for both internal teams and external vendors. While there are occasional challenges, the benefits outweigh them, and the platform continues to support smoother operations and faster issue resolution. ServiceChannel has helped create a more structured workflow, improved response times, and strengthened the way facility needs are managed. Overall, it has been a reliable tool that adds real value to daily operations. ----- Page: 1 / 7\ Nästa: [Next page](https://www.capterra.se/software/38574/servicechannel?page=2) ## Links - [View on Capterra](https://www.capterra.se/software/38574/servicechannel) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data