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SurveyMonkey

SurveyMonkey

Vad är SurveyMonkey?

SurveyMonkey Enterprise empowers businesses to capture and act on critical feedback to drive growth and innovation at scale with advanced security and compliance features. Integrate survey feedback with your technology stack to enrich decision-making and automate workflows. SurveyMonkey's products, enterprise solutions, and integrations enable more than 335,000 organizations to deliver better customer experiences, increase employee retention, and unlock growth and innovation.

Vem använder SurveyMonkey?

Yrkesverksamma inom kundupplevelse, HR, marknadsföring, IT och tillväxt eller någon som vill veta vad deras kunder, anställda eller potentiella kunder vill ha, behöver och förväntar sig.

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SurveyMonkey

SurveyMonkey

4,6 (10 011)
25,00 US$
månad
Gratis version
Gratis provperiod
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4,6 (10 011)
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Gröna staplar visar den högst rankade produkten baserat på det genomsnittliga betyget och antalet recensioner.

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Recensioner av SurveyMonkey

Medelpoäng

Totalt
4,6
Enkel användning
4,6
Kundservice
4,3
Funktioner
4,5
Valuta för pengarna
4,4

Recensioner efter företagsstorlek (antal anställda)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Hitta recensioner efter betyg

5
65%
4
29%
3
5%
2
1%
1
0%
Ömer Faruk
Ömer Faruk
Branch Manager i Turkiet
Verifierad LinkedIn-användare
Utbildningsförvaltning, 51‒200 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

If you report to multiple people Dashboard feature is a must have solution.

5,0 för 2 år sedan

Kommentarer: We have been using software for the last 7 months. Due to the nature of our field of expertise, stakeholder involvement has a major role in policy-making processes in higher education management. To be able to organise all surveys and polls in a single platform and to be able to report from multiple surveys in simple but effective dashboards is the selling point of Surveymonkey. As we design and implement surveys for our activities like online trainings or meetings, Surveymonkey helps us create different dashboards for the moderators to see their specific feedback without any hassle. We started implementing some quizzes to the system recently, and feedback from the test takers is very good.

Fördelar:

Surveymonkey all in one survey tool for small enterprises and institutions. Reporting tools is unique among their alternatives. The ability to create custom dashboards for different users or managers is one of the key selling points of the software. You can create quick dashboards in minutes with the specific filtered points of the survey showing only desired parts of your survey. The best part of the dashboard is they are live and updated as survey takers take the survey. As some high-level staff may require instant reports, PDF and PPT reporting is a very effective and quick way to feed that kind of need.

Nackdelar:

Branding tools need to be improved. The ability to install your own fonts would be a great add-on. Accounts are accessible through two concurrent PCs. It is sometimes a nuisance to access the system from a new PC. Exam features are quite limited. Exam reporting and dashboard features must be added.

Roderick
Owner i USA
Marknadsföring och reklam, 2‒10 anställda
Har använt programvaran för: 2 + år
Recensentens källa

SurveyMonkey is a simple win

5,0 för 2 månader sedan

Fördelar:

SurveyMonkey gives you easy access to a survey creator to present to the desired individuals to get the answers you need. It's easy to use on the user's end also.

Nackdelar:

I haven't run into any issues regarding SurveyMonkey. It's simple and they don't complicate it. That's the path they need to stick with and keep on winning.

Verifierad recensent
Verifierad LinkedIn-användare
Marknadsföring och reklam, 51‒200 anställda
Har använt programvaran för: 1 + år
Recensentens källa

Unsure Who To Blame ...

3,0 för 4 år sedan

Kommentarer: The idea behind digital survey taking is incredible, tech does soooo much for the modern world, but when it comes to surveying, marketing, or attempting to do any type of consumer data collection for means of attaining any type of accurate analysis, I dont know if we will ever have a model for selecting candidates that actually benefits and represents a person or company in the totality which we are seeking. The human psyche is astronomical, our decision making process is based on so many different factors that often contradict, none the less its still right, and sometimes wrong. In saying that, the ease of use is incredible, implementation and all things office & "paperwork" are a breeze, however I don't know if it would have been worth it financially to keep it around. Also the time it takes our staff to sort through the data and try to create a system for receiving more accurate results based on the information we seek is outstanding. Most people do not have the time that it takes to complete an in depth questionnaire without some sort of compensation. It will take a while to create a system that returns the results we seek, and that is assuming the survey taker is HONEST!!! Truly incredible. A huge task if you use the software for anything other than entertainment.

Fördelar:

Ease of use, functionality for simple tasks or very basic data collection. Price. Easy to understand dashboard, mostly user friendly.

Nackdelar:

Results were not quite what we were seeking, and it wasn't until we used the software on our own did we find out the complexity behind receiving accurate data. We were being phased out when we shouldn't have been and took some time to figure out that maybe the problem lies behind what we are geared towards, the data we seek, and the problems we try to solve for people. Data collection dependent on societies psyche or judgement forming depends on so much, mostly their ideas and experiences in their reality, which may be wildly different than others, based on the same or different factors. So long story short our results were not what we were seeking and its extremely time consuming creating a model for accurate questioning.

Adeena
Marketing assistant i USA
Grafisk design, 51‒200 anställda
Har använt programvaran för: 1 + år
Recensentens källa

Övervägda alternativ:

User friendly

5,0 för 4 månader sedan

Fördelar:

Easy to use. Used to gather customer data

Nackdelar:

Nothing! It’s great to use and I recommend

Guy
Guy
Director i Storbritannien
Verifierad LinkedIn-användare
Hälsa, välbefinnande och fitness, 2‒10 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Simple or complex surveys made easy

5,0 för 8 månader sedan

Kommentarer: Good overall experience, would always be my first choice/recommendation

Fördelar:

It's really developed a lot since the early days, seems anything's possible now with the format and style of questions, but it's still easy to keep things simple and create great looking surveys

Nackdelar:

The data export can be a little clumsy unless you set up the survey exactly right