--- description: Få detaljerad information om SurveyMonkey, dess användbarhet, funktioner, pris, fördelar och nackdelar från verifierade användarupplevelser. Läs recensioner och upptäck liknande verktyg på Capterra Sverige. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SurveyMonkey: Pris och betyg 2026 - Capterra Sverige --- Breadcrumb: [Hem](/) > [Marknadsundersökning](/directory/10041/market-research/software) > [SurveyMonkey](/software/32728/surveymonkey) # SurveyMonkey Canonical: https://www.capterra.se/software/32728/surveymonkey Page: 1 / 421\ Nästa: [Next page](https://www.capterra.se/software/32728/surveymonkey?page=2) > SurveyMonkey Enterprise empowers businesses to capture and act on critical feedback to drive growth and innovation at scale with advanced security and compliance features. > > Verdict: Rated **4.6/5** by 10499 users. Top-rated for **Sannolikhet att rekommendera**. ----- ## Overview ### Vem använder SurveyMonkey? Yrkesverksamma inom kundupplevelse, HR, marknadsföring, IT och tillväxt eller någon som vill veta vad deras kunder, anställda eller potentiella kunder vill ha, behöver och förväntar sig. ## Quick Stats & Ratings | Metric | Betygsättning | Detail | | **Totalt** | **4.6/5** | 10499 Recensioner | | Enkel användning | 4.6/5 | Based on overall reviews | | Kundtjänst | 4.3/5 | Based on overall reviews | | Valuta för pengarna | 4.4/5 | Based on overall reviews | | Funktioner | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Sannolikhet att rekommendera) | ## Om leverantören - **Företag**: Momentive - **Location**: San Mateo, USA - **Founded**: 2009 ## Commercial Context - **Startpris**: 30,00 US$ - **Pricing model**: (Free version available) - **Target Audience**: Egenföretagare, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Moln, SaaS, webb-baserat, Android (mobil), iPhone (mobil), iPad (mobil) - **Supported Languages**: brasiliansk portugisiska, danska, engelska, finska, franska, italienska, japanska, kinesiska, koreanska, nederländska, norska, portugisiska, ryska, spanska, svenska, turkiska, tyska - **Available Countries**: Australien, Brasilien, Danmark, Finland, Frankrike, Hongkong SAR, Indien, Irland, Italien, Japan, Kanada, Kina, Nederländerna, Norge, Nya Zeeland, Portugal, Ryssland, Spanien, Storbritannien, Sverige and 4 more ## Funktioner - Aktivitetspanel - Anpassningsbar branding - Anpassningsbara frågor - Anpassningsbara mallar - Anställdsigenkänning - Benchmarking - CES Enkätstruktur - Datavisualisering - Dra och släpp - E-post marknadsföring - E-posthantering - Engagemangsspårning - Feedback-hantering - Flera frågetyper - Flera kommunikationskanaler - Flerkanalig datainsamling - Flerkanalsdistribution - Formulärhantering - Frågebibliotek - Frågeställning - Hantering av negativ feedback - Hantering av undersökning / omröstning - Hoppa över logiken - Instrumentbräda - Kundsegmentering - Kundupplevelseshantering - Live Results Sharing - Löpande feedback - Mallhantering - Offline svarsamling - Online enkät - Peer-to-Peer-erkännande - Pulsundersökningar - Rapportering och analys - Rapportering och statistik - SMS-meddelanden - Segmentering - Sentimentanalys - Skapa och designa formulär - Skapa undersökningar - Textanalys - Third-Party Integrations - URL-anpassning - Undersökningar och feedback - Undersökningsstruktur CSAT - Undersökningsstruktur NPS - Villkorlig logik - Visuell analys - Workflow Automation - Övervakning av klagomål ... and 7 more features ## Integrations (101 total) - ActiveCampaign - Administrate Training Management - Airbyte - Airtable - Apptio Platform - Appy Pie - Arlo Training Management Software - BHN Rewards - BigID.me - Birdeye - Chattermill - Claris Connect - ClicData - Conduitly - Constant Contact ... and 86 more integrations ## Support Options - E-post / Kundtjänst - Baskunskap - Telefonsupport - 24/7 (Live-support) - Chatt ## Category - [Marknadsundersökning](https://www.capterra.se/directory/10041/market-research/software) ## Relaterade kategorier - [Marknadsundersökning](https://www.capterra.se/directory/10041/market-research/software) - [Skapa formulär](https://www.capterra.se/directory/10023/forms-automation/software) - [Formulärverktyg](https://www.capterra.se/directory/33235/form-builder/software) - [Program för omröstning online](https://www.capterra.se/directory/31220/polling/software) - [CRM-system](https://www.capterra.se/directory/30671/customer-experience/software) ## Alternativ 1. [Jotform](https://www.capterra.se/software/158456/jotform-4-0) — 4.7/5 (2919 reviews) 2. [Survicate](https://www.capterra.se/software/132914/survicate) — 4.6/5 (99 reviews) 3. [SurveyLegend](https://www.capterra.se/software/156752/surveylegend) — 4.6/5 (966 reviews) 4. [CustomerHero](https://www.capterra.se/software/153472/startquestion) — 4.9/5 (175 reviews) 5. [Zoho Survey](https://www.capterra.se/software/131426/zoho-survey) — 4.6/5 (453 reviews) ## Recensioner ### "Easy-to-use, reliable tool to collect feedback" — 5.0/5 > **Dre'** | *19 mars 2026* | Ideell organisationsledning | Recommendation rating: 10.0/10 > > **Fördelar**: SurveyMonkey is very easy to use and it has great flexibility. I really like that I can generate a survey very quickly or use it for something more elaborate if necessary. Specifically, I like the number of question formats that are either more difficult to create with other products or not available. > > **Nackdelar**: For some reason, I have had a hard time with download options. It's not hard. But I almost always select options incorrectly before I remember the settings for getting all the individual responses in a spreadsheet format. I don't now what the barrier is to me remembering that. User error, I'm sure. > > I was able to get up and running with SurveyMonkey very quickly. I used it extensively for customer feedback-type scenarios on a very regular basis and I never experienced frustration with the app. I still use it but not as regularly as I once did. It is one of the most intuitive tools I have ever used. There are also some cool data visualization options that I didn't use as much but are nice to have available. ----- ### "It works just fine for collecting basic feedback." — 4.0/5 > **Pritam** | *16 augusti 2026* | Utbildningsförvaltning | Recommendation rating: 9.0/10 > > **Fördelar**: We mostly use it for post-event surveys and checking in with customers every now and then. The templates are a lifesaver when we’re in a rush to get something sent out the same day. Plus, the question logic actually works without much fuss, and exporting to Excel is simple enough that our small team can handle the data ourselves without needing any fancy extra software. > > **Nackdelar**: The pricing jumped way up once we hit their response limits, and honestly, that happened a lot faster than we expected during our product launch. Some of the branding options feel pretty locked down on our current plan, too. It’d be great to have more flexibility with question types, and I’m just over being constantly upsold to the enterprise tiers. > > It gets the job done when we’re looking for customer insights, and it doesn't give us any major headaches. Sure, it’s not the cheapest option out there, but it’s reliable and the whole team can figure it out on their own without any formal training. It works well enough for a growing company that needs quick feedback loops but isn't trying to run massive research operations. ----- ### "Survey Monkey - Quick and Easy" — 3.0/5 > **Natalie** | *6 mars 2026* | Utbildningsförvaltning | Recommendation rating: 5.0/10 > > **Fördelar**: I am able to easily poll students about a variety of questions. It's quick, and very easy to use to gather information at school. > > **Nackdelar**: The number of questions I can use with the free programming are limited. Also, the number of students that can respond is capped as well. > > It's easy to use and serves its purpose. For longer, or more in depth surveys where I need lots of responses, I usually use google forms. ----- ### "SurgeryMonkey is best for feedback" — 5.0/5 > **Brooke** | *21 juni 2026* | Utbildningsförvaltning | Recommendation rating: 10.0/10 > > **Fördelar**: I loved the ease of use, survey design and scheduling options. Team and employment engagement is phenomenal with this software\! > > **Nackdelar**: I don’t have any complaints. I will always leave positive review feedback because of the great customer support and value for money\! > > I used this software as a teacher to receive feedback from surveying my students and it was a very smooth process\! ----- ### "Thanks for actually being able to handle my survey data" — 5.0/5 > **Sam** | *30 juni 2026* | Informationsteknologi och tjänster | Recommendation rating: 9.0/10 > > **Fördelar**: It does follow the correct logic paths. My group and I have used this to do some diet surveys and we did not have an error after exporting the previous days webinar data (which was huge). > > **Nackdelar**: However the pages sometimes freeze up entirely. Last week I had a very simple one to five rating question. I found that the tool reported on average and median as opposed to simply reporting how many users selected four. I spent 20 minutes trying to repair the mess in the dashboard while using the tool. > > We are now able to identify what health issues our audience wants us to learn about first. We have to manually count all of the paper forms. The HIPAA compliance will protect me from getting sued. This has replaced several old form tools for the clinic and collected response from the webinars. ----- Page: 1 / 421\ Nästa: [Next page](https://www.capterra.se/software/32728/surveymonkey?page=2) ## Links - [View on Capterra](https://www.capterra.se/software/32728/surveymonkey) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data