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SurveyMonkey

SurveyMonkey

Vad är SurveyMonkey?

SurveyMonkey Enterprise empowers businesses to capture and act on critical feedback to drive growth and innovation at scale with advanced security and compliance features. Integrate survey feedback with your technology stack to enrich decision-making and automate workflows. SurveyMonkey's products, enterprise solutions, and integrations enable more than 335,000 organizations to deliver better customer experiences, increase employee retention, and unlock growth and innovation.

Vem använder SurveyMonkey?

Yrkesverksamma inom kundupplevelse, HR, marknadsföring, IT och tillväxt eller någon som vill veta vad deras kunder, anställda eller potentiella kunder vill ha, behöver och förväntar sig.

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Är du inte helt övertygad om SurveyMonkey? Jämför med ett populärt alternativ

SurveyMonkey

SurveyMonkey

4,6 (10 089)
25,00 US$
månad
Gratis version
Gratis provperiod
90
23
4,6 (10 089)
4,4 (10 089)
4,3 (10 089)
VS.
Startpris
Prissättningsalternativ
Funktioner
Integrationer
Enkel användning
Valuta för pengarna
Kundservice
12,00 US$
månad
Gratis version
Gratis provperiod
108
76
4,3 (2 473)
4,6 (2 473)
4,4 (2 473)
Gröna staplar visar den högst rankade produkten baserat på det genomsnittliga betyget och antalet recensioner.

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Recensioner av SurveyMonkey

Medelpoäng

Totalt
4,6
Enkel användning
4,6
Kundservice
4,3
Funktioner
4,5
Valuta för pengarna
4,4

Recensioner efter företagsstorlek (antal anställda)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Hitta recensioner efter betyg

5
65%
4
29%
3
5%
2
1%
1
0%
Iyer
Iyer
Senior Account Executive i USA
Verifierad LinkedIn-användare
Transport / lastbil / järnväg, 1 001‒5 000 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Survey Monkey - Surveys in the blink of an eye!

5,0 för 2 månader sedan Nytt

Kommentarer: Just a fantastic time for lower-level surveys, especially internal employee opinions on new software, or protocols. Very fast!

Fördelar:

Very linear, and straight forward tool. It's very simple, it works fast, and it's one of the most affordable ways to gather data internal or external

Nackdelar:

Does not carry advanced tools, or deep data. You will get primarily general survey data and need an external tool to get granular or analyze results.

Katie
Owner i USA
Jordbruk, 2‒10 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Consistently Reliable

5,0 förra månaden Nytt

Kommentarer: I have used SurveyMonkey for both personal and professional reasons over the past decade. Throughout that time my experience has been consistent. It is a great, reliable product that has gone through enough upgrades to stay relevant, but not so many that you no longer recognize the original product.

Fördelar:

How easy it is to customize your own survey, but also that there are a lot of pre-designed aspects so you don't have to do more work than necessary.

Nackdelar:

You can't change the colors/design very much, from what I remember.

Kennedy
Business support i USA
Sjukhus och hälsovård, 5 001‒10 000 anställda
Har använt programvaran för: 1 + år
Recensentens källa

Survey Monkey Review- Large Company

2,0 för 2 veckor sedan Nytt

Kommentarer: Overall my experience was okay, I enjoyed having my employees'/coworkers' opinions on things efficiently. However, the functionality of the app is questionable.

Fördelar:

Something I like about Survey Monkey is the ability to create a personalized survey and easily distribute it to people.

Nackdelar:

The app is laggy on occasion and makes it hard to complete the survey, customer service isn't great, and the subscription system doesn't work very well.

Sarah
Lead Design Researcher i Nya Zeeland
Informationsteknologi och tjänster, 51‒200 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Functionality from basic to advanced

5,0 för 3 månader sedan

Kommentarer: SurveyMonkey is an incredibly, packed with features that really empower you to create engaging, insightful surveys with ease. From simple questionnaires to complex research, it has the functionality to meet a wide variety of needs.

Fördelar:

The interface is intuitive and welcoming, and with its array of templates, even new users can get started quickly and effectively. The built-in analytics add real value by providing clear, actionable insights that make data-driven decisions easier.

Nackdelar:

That said, the pricing structure can be a bit of a hurdle, especially for teams wanting to collaborate. While it’s great as a single-user tool, the cost does add up when you want to bring in more team members, which can make collaborative work challenging. For teams that thrive on shared access and feedback, this setup feels a bit limiting. If there were more flexible options that made team collaboration easier, it would be an even better fit for fostering connected and dynamic research projects.

Verifierad recensent
Verifierad LinkedIn-användare
Bioteknologi, 201‒500 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Great tool to conduct surveys.

5,0 för 2 veckor sedan Nytt

Kommentarer: Overall a good experience using SurveyMonkey. The tool has everything to conduct surveys in an efficient and effective manner. I have been using it for over 7 years and there has been continuous improvement. Highly recommended.

Fördelar:

Survey Monkey is a easy to use tool to conduct surveys at large scale and to do the data analysis. The tool has a good user interface and has good capabilities built in to conduct survey with advanced logic.

Nackdelar:

The only thing they need to improve is data presentation once the analysis is done as right now you have to download the data and do you own data visualization.

Kayla
Event Marketing Manager i USA
Försäkring, 10 000+ anställda
Har använt programvaran för: 2 + år
Recensentens källa

Event Marketing Insights Survey

4,0 förra månaden Nytt

Kommentarer: Overall, it’s been a smooth and efficient tool for collecting feedback, with just a few minor limitations.

Fördelar:

It's user-friendly and makes creating and distributing surveys pretty straightforward.

Nackdelar:

Some advanced features seem locked behind higher-tier plans, which can be limiting.

Eric
Senior Manufacturing Technician i USA
Läkemedel, 10 000+ anställda
Har använt programvaran för: 2 + år
Recensentens källa

Great survey platform for the majority of applications

5,0 för 2 månader sedan Nytt

Kommentarer: Excellent for continuous improvement, employee feedback, and customer feedback. Enhanced metrics and data may be more difficult to set up but are still possible.

Fördelar:

SurveyMonkey makes it easy to create and send surveys to your target audience. Data is compiled and presented in an easy to understand format and makes for effective application.

Nackdelar:

Customization of survey questions can be problematic. If you want more detail in your responses, it can be difficult to figure out how to set up the survey.

Lorren
Coding Consultant i USA
Försäkring, 1 001‒5 000 anställda
Har använt programvaran för: 2 + år
Recensentens källa

SurveyMonkey is a hit with consumers!

5,0 förra månaden Nytt

Kommentarer: We use this product to rate processes that our customers go through for participation in our programs. Overall, SurveyMonkey yielded results that informed our group of changes that needed to be made and processes that were liked by the customers.

Fördelar:

The tool was very easy to use and has friendly set-up and feedback. It is also more "fun" and engages the customers. One commented that she had a "blast".

Nackdelar:

Some categories were a bit generic, but we still were able to make them work for our product review.

Verifierad recensent
Verifierad LinkedIn-användare
Detaljhandel, 10 000+ anställda
Har använt programvaran för: 2 + år
Recensentens källa

Easy to use Survey tool

5,0 förra månaden Nytt

Kommentarer: I use it mostly for technical feedback on my team.

Fördelar:

It's easy to start up a simple yes or no survey.

Nackdelar:

It doesn't allow great flexibility for surveys where many choices are needed.

Aryan Priyansh
Aryan Priyansh
Co-founder i Indien
Verifierad LinkedIn-användare
Datormjukvara, 11‒50 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

Powerful Survey Tool with Some Limitations

5,0 för 2 månader sedan Nytt

Fördelar:

Advanced survey logic, AI-powered insights, and real-time data tracking.

Nackdelar:

Limited free plan features and pricey upgrades

Abhuday
Assistant Professor i Indien
Utbildningsförvaltning, 201‒500 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

Övervägda alternativ:

Software to create absorbing online survey ,quiz and feedback forms.

5,0 i fjol

Kommentarer: It is very helpful tool and every one should have an at least free account.

Fördelar:

You can create survey for events, course evaluation, university instructor evaluation, event feedback, contact information.It's better option than google form and most of the features are free to use.Very efficient solution for university and colleges.

Nackdelar:

Some more features like sliders and ranking should be added in free plan to make it more effective.

Ashley
Principal i USA
Utbildningsförvaltning, 51‒200 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Övervägda alternativ:

Quick and Efficient

4,0 för 5 månader sedan

Kommentarer: I’ve used it for quick school/family polls and it’s been quick and efficient to use.

Fördelar:

User friendly, both to create surveys and use them

Nackdelar:

Comes with ads, can’t predict what they may be

Verifierad recensent
Verifierad LinkedIn-användare
Högre utbildning, 5 001‒10 000 anställda
Har använt programvaran för: 1 + år
Recensentens källa

Active SurveyMonkey User

5,0 för 8 månader sedan

Kommentarer: SurveyMonkey has played a vital role in helping us reach respondents in our organization. Creating and managing forms is easy to do and the data feeds into other platforms which makes our work process easy.

Fördelar:

I like how easy it is to use SurveyMonkey "out of the box". A form author would have few barriers to customizing and deploying a well-designed and visually pleasing form in a short amount of time.

Nackdelar:

There is no glaring issue that I have experienced with SurveyMonkey.

Daysi
Daysi
HR Administrator i USA
Verifierad LinkedIn-användare
Konstruktion, 51‒200 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Great Survey Creator!

4,0 för 6 månader sedan

Kommentarer: Overall, SurveyMonkey is has some great features and gives you many options on how you want your survey to look and feel!

Fördelar:

SurveyMonkey has tons of customizable options for building surveys which is really nice.

Nackdelar:

It can be a little difficult to use and figure out at times.

Verifierad recensent
Verifierad LinkedIn-användare
Informationsteknologi och tjänster, 501‒1 000 anställda
Har använt programvaran för: 1 + år
Recensentens källa

Survey Monkey Review

4,0 i fjol

Kommentarer: Overall a very good market research tool. Easy to fetch client feedback and survey reports. Must use tool with free version available. One can use for his studies especially for marketing

Fördelar:

1. Best market research survey tool. 2. Can prepare and analyze client feed back and satisfaction survey and reports. 3. Very easy to use user interface. 4. Report compilation of the survey is very easy

Nackdelar:

Reordering of any big survey questions is a cumbersome task.

Toshia
Beauty blog i USA
Kosmetika, Egenföretagare
Har använt programvaran för: 6-12 månader
Recensentens källa

The best survey app available

5,0 för 8 månader sedan

Kommentarer: I absolutely love survey monkey it has helped our business tremendously and I will continue using survey monkey and I suggest it to everybody I I know.

Fördelar:

If you need to do surveys for your research definitely to survey monkey I love to being able to customize each question to my business.

Nackdelar:

Maybe be able to change that you know the the fonts and the colors and be more customizable that way.

Kevin
Producer i USA
Mediaproduktion, 2‒10 anställda
Har använt programvaran för: 1 + år
Recensentens källa

Great Analytic Tool

5,0 för 12 månader sedan

Kommentarer: I've mostly used it for post-service customer opinions, and it's been a fantastic tool to learn where I may need to adjust certain facets of my services or products. Customer surveys are always a great idea, and SurveyMonkey makes collecting those data easy and very intuitive.

Fördelar:

It's a great way to get customer opinions and ratings, but it can also bar used to reply quizzes and other types of questionnaires.

Nackdelar:

I haven't really experienced any significant cons with SurveyMonkey.

Grace
Advocate/Facilities Associate i USA
Individ- och familjetjänster, 11‒50 anställda
Har använt programvaran för: 2 + år
Recensentens källa

A versatile tool for collecting, disseminating, and/or digesting any desired data

4,0 i fjol

Kommentarer: Overall, survey monkey, has a TON of very valuable uses and is generally user friednly for all levels of experience both on the user side as well as with those developing and deploying their products. The features that allow for real-time data collection with the ability to report that data live, have been crucial in my workplace. I hope these in-the-moment capabilities will continue to increase the ability of all workers, to hold those in power accountable, as well as allow for the demand of responsiveness at the time those responses are needed. :)

Fördelar:

I appreciate the range of access to their products, that comes at no cost! aka the features that are Free :) I don't use their products enough to warrant a paid subscription, so being able to create a survey occasionally has been great for a committee I'm on, within my organization. Also being able to use polls to gauge real time reactions to changes within our workplace has helped drive pushback to undesired policies and also increase engagement of co-workers from seeing our peers wrestling with similar feelings/concerns, as they are happening.

Nackdelar:

As a user of a couple survery's that were sent to me from partner agency's - outside of my organization (which I tried to respond to while using my work computer & email) I could not tell if my response had been submitted at the end of the survey. One was to register for a training and the last page of the survey monkey registration questions was very confusing as to whether my information had been processed successfully and if I was in fact done with the registration form. I tried to re-enter the information multiple times but each time ended at the same spot. The page included a header on how to create your own survey monkey product but did not direct me on my status or next required steps. I had a very similar experience when presented with an employee feedback survey from a community based organization and I still don't know whether my survey responses were included in that analysis of work satisfaction!

Verifierad recensent
Verifierad LinkedIn-användare
Informationsteknologi och tjänster, Egenföretagare
Har använt programvaran för: 2 + år
Recensentens källa

One of the Best Budget and User-Friendly Survey Applications

4,0 i fjol

Kommentarer: Overall my experience would be a 4 out of 5 simple because each site has different tools and features and at times rendering speeds might jump simply due to file storage parimeters.

Fördelar:

SurveyMonkey essentially has all the tools you would need to easily set up various surveys. Their customer support as well is always readily available and will assist with any concerns.

Nackdelar:

The only cons with SurveyMonkey would be the site initially might seem overwhelming. Once the user becomes familiar with the tools and application it becomes quite simple to navigate.

Robert A.
Robert A.
Customer Support Specialist i USA
Verifierad LinkedIn-användare
Kommersiella fastigheter, 11‒50 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

SurveyMonkey Helps Us Perform at our best

5,0 i fjol

Fördelar:

We use surveymonkey internally and externally. We get the opinions and interests of our customers to use them at our best discretion, and it allows us to do schedule, make informed purchases and work with speed because we have that information at our fingertips.

Nackdelar:

I have not come across any feature that I dislike about it. It gives us exactly what we need and has not had any glitches.

Shubham
Shubham
Manager i Indien
Verifierad LinkedIn-användare
Informationsteknologi och tjänster, 501‒1 000 anställda
Har använt programvaran för: 2 + år
Recensentens källa
Källa: GetApp

Customizable surveys to increase customer engagement.

4,0 för 2 år sedan

Kommentarer: SurveyMonkey is our go-to app for creating feedback surveys for our end users & also to gain insights from within the organization. The survey builder is easy to use & requires no coding knowledge. We have so many templates available for customization & use. Surveys can be branded with our logos & tags, an all round great product that meets our needs.

Fördelar:

-SurveyMoneky easily integrates with other applications like Microsoft Teams, Slack, Zoom & more.-There are several templates available for different categories.-SurveyMonkey has a built in analytics dashboard that generates data visualization based on the published surveys.-Recently, they rolled out SurveyMonkey Genius which is an AI that helps us with quick suggestions & readymade questions while creating our surveys.

Nackdelar:

Free version is limited and not suitable for organizations.Too many emails from their customer support for upsell & features updates.

Mariah
Mariah
Head coach i Kanada
Verifierad LinkedIn-användare
Hälsa, välbefinnande och fitness, 2‒10 anställda
Har använt programvaran för: 1 + år
Recensentens källa
Källa: GetApp

Terrible Subscription

1,0 för 11 månader sedan

Kommentarer: Terrible. I will never recommend this to anyone. Especially since you can online surveys for free. This platform serves no purpose in my mind other than tricking people into buying a subscription.

Fördelar:

I didn’t find survey monkey useful at all. I used it one time for a survey during my subscription and realized it was not worth my money. I requested a refund after a one time use and was told no. I paid $408 dollars to use this platform one time.

Nackdelar:

The fact that the support team was so unreasonable after clearly being able to see that I did use the platform and still denied my request for a refund.

Elisha
Elisha
Operations Manager i Kanada
Verifierad LinkedIn-användare
Bokföring, 2‒10 anställda
Har använt programvaran för: 2 + år
Recensentens källa

The Most User Friendly Survey Platform!

5,0 för 2 år sedan

Kommentarer: Survey Monkey is a game changer! It allows you to make fun, effective surveys for your clients including customer satisfaction surveys. It's super easy to use and they have amazing templates, tools and resources to help you along the way. We also love creating surveys to help us gather feedback from our internal team!

Fördelar:

Survey Monkey allows us to customize our questions allowing us to obtain only the most important information from our clients for our business needs. This allows us to make the survey sleek, user friendly, efficient and effective! We love the beta version and having the option to make the surveys engaging and enjoyable to fill out!

Nackdelar:

We have been loving the features so far! We are so happy they came out with the Beta version. It allowed us to customize more freely then the regular templates, and it's just what we needed!

Verifierad recensent
Verifierad LinkedIn-användare
Datormjukvara, 2‒10 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

Survey Monkey review from the perspective of a healthcare student/worker

5,0 för 2 år sedan

Kommentarer: Amazing, Helpful, productive

Fördelar:

SurveyMonkey is very helpful, easy to understand and it provides a variety of features which help in saving time and boosting productivity

Nackdelar:

SurveyMonkey is a little bit difficult to understand but that's easy to deal with. it's just a matter of time

Sierra
Marketing i USA
Marknadsföring och reklam, Egenföretagare
Har använt programvaran för: 1 + år
Recensentens källa

I like survey monkey

5,0 i fjol

Kommentarer: I love it . It’s super simple and it’s easy to understand . I like to take surveys

Fördelar:

I like the fact that you do surveys and get something out of it . It helps with extra stuff during the month .

Nackdelar:

There is nothing I don’t like it’s a pretty useful app to have .