--- description: Få detaljerad information om Squaretalk, dess användbarhet, funktioner, pris, fördelar och nackdelar från verifierade användarupplevelser. Läs recensioner och upptäck liknande verktyg på Capterra Sverige. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Squaretalk: Pris och betyg 2026 - Capterra Sverige --- Breadcrumb: [Hem](/) > [Kvalitetssäkring av kontaktcenter](/directory/33415/contact-center-quality-assurance/software) > [Squaretalk](/software/219046/squaretalk-matrix) # Squaretalk Canonical: https://www.capterra.se/software/219046/squaretalk-matrix Page: 1 / 5\ Nästa: [Next page](https://www.capterra.se/software/219046/squaretalk-matrix?page=2) > Squaretalks Matrix är en prediktiv uppringningsfunktion som automatiserar utgående kommunikation och ökar agenternas taltid med upp till 400 %. > > Verdict: Rated **4.9/5** by 101 users. Top-rated for **Sannolikhet att rekommendera**. ----- ## Overview ### Vem använder Squaretalk? Perfekt för kommunikationscenter för utkontraktering av affärsprocesser (business process outsourcing, BPO) och stora varumärken med proaktiva retentions- och säljteam, handlare, telemarketers, marknadsundersökare, försäkringsagenter, finansiella rådgivare med mera. ## Quick Stats & Ratings | Metric | Betygsättning | Detail | | **Totalt** | **4.9/5** | 101 Recensioner | | Enkel användning | 4.9/5 | Based on overall reviews | | Kundtjänst | 4.9/5 | Based on overall reviews | | Valuta för pengarna | 4.7/5 | Based on overall reviews | | Funktioner | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Sannolikhet att rekommendera) | ## Om leverantören - **Företag**: Squaretalk - **Founded**: 2008 ## Commercial Context - **Startpris**: 25,00 US$ - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Moln, SaaS, webb-baserat, Mac (Desktop), Windows (Desktop) - **Supported Languages**: arabiska, engelska, franska, hebreiska, italienska, spanska, tyska - **Available Countries**: Albanien, Algeriet, Andorra, Armenien, Australien, Azerbajdzjan, Bahrain, Bangladesh, Belarus, Belgien, Bhutan, Bosnien och Hercegovina, Brasilien, Bulgarien, Cypern, Danmark, Egypten, Estland, Filippinerna, Finland and 79 more ## Funktioner - 2-vägs meddelanden - AI / maskininlärning - Agentgränssnitt - Aktivitetspanel - Anpassning - Anpassningsbara rapporter - Automated Attendant - Automatiserad routing - Automatisering av affärsprocesser - Automatisk respons - Automatisk samtalsfördelning - Automatisk uppringare - Automatisk uppringare - Call Center-hantering - Call Scripting - Chatt och meddelanden - Datainmatning - Flera kommunikationskanaler - Fleranvändarsamarbete - För säljteam / organisationer - Försäljningsrörledning - Förutsägbar uppringare - Hantering av samtalslistor - Hantering av säljaktivitet - IVR - Instrumentbräda - KPI-övervakning - Kampanjhantering - Kampanjplanering - Konferens - Konversationsintelligens - Kvalitetshantering - Listhantering - Mass-sms - Naturlig språkbehandling - Nummer- ID - PBX - Prestationshantering - Rapportering och analys - SIP-trunking - Samtalsdirigering - Samtalsloggning - Samtalsrapportering - Samtalsspårning - Samtalsöverföring - Schemalagt meddelande - Schemaläggning - Schemaläggnings av kampanjer - Transkribering av telefonsamtal - VoIP ... and 22 more features ## Integrations (16 total) - Bitrix24 - Dropbox Business - Dynamics 365 - Freshdesk - Google Drive - Highrise - HubSpot CRM - Pipedrive - Salesforce Sales Cloud - SugarCRM - Vtiger CRM - WhatsApp - WordPress - Zendesk Suite - Zoho CRM ... and 1 more integrations ## Support Options - E-post / Kundtjänst - Baskunskap - Telefonsupport - 24/7 (Live-support) - Chatt ## Category - [Kvalitetssäkring av kontaktcenter](https://www.capterra.se/directory/33415/contact-center-quality-assurance/software) ## Relaterade kategorier - [Kvalitetssäkring av kontaktcenter](https://www.capterra.se/directory/33415/contact-center-quality-assurance/software) - [AI-försäljningsassistent](https://www.capterra.se/directory/34135/ai-sales-assistant/software) - [Programvara för virtuella assistenter](https://www.capterra.se/directory/33535/virtual-assistant/software) - [Prediktivt Dialer-program](https://www.capterra.se/directory/30597/predictive-dialer/software) - [Programvara för automatisk uppringning](https://www.capterra.se/directory/30999/auto-dialer/software) ## Alternativ 1. [Bitrix24](https://www.capterra.se/software/113540/bitrix24) — 4.2/5 (984 reviews) 2. [LiveAgent](https://www.capterra.se/software/102188/liveagent) — 4.7/5 (1753 reviews) 3. [3CX](https://www.capterra.se/software/158704/3cx) — 4.4/5 (465 reviews) 4. [Kixie PowerCall](https://www.capterra.se/software/135636/kixie-powercall) — 4.6/5 (293 reviews) 5. [Zendesk Suite](https://www.capterra.se/software/164283/zendesk) — 4.4/5 (4072 reviews) ## Recensioner ### "Squaretalk Optimized Our Problem-solving Process" — 5.0/5 > **Bharat** | *19 december 2024* | Marknadsundersökning | Recommendation rating: 9.0/10 > > **Fördelar**: The Click-to-Call CRM integration and the advanced call-handling features help us personalize our services and improve retention. > > **Nackdelar**: I’ve never had any serious issues. Their support is good. > > I manage a retraining center that offers online and in-person courses. Our customer support needs have doubled in the last year, with constant requests for assistance with enrollment, financial aid applications, payment processing, and technical problems with the online platform. Squaretalk provides reliable call management, IVR for after-hours and holidays, queue callbacks, and call transfers, which allow us to handle larger call volumes and resolve issues faster. ----- ### "Overall a positive experience with Squaretalk" — 5.0/5 > **Feri** | *28 januari 2025* | Finansiella tjänster | Recommendation rating: 10.0/10 > > **Fördelar**: First of all I would like to appreciate our Account Manager \[sensitive content hidden\] , whenever we need help, advice or something, she helps us as much as she can, when something is wrong she writes us back as soon as she can, absolutely top notch AM I would also like to appreciate the chat support which is directly on the platform which has made our work easier and faster many times when there was a issue > > **Nackdelar**: High rates on some destinations, SMS not working > > I would definitely recommend SquareTalk, one of the few platforms where everything is transparent and working ----- ### "Thumbs up to squaretalk" — 4.0/5 > **Kevin** | *26 februari 2026* | Finansiella tjänster | Recommendation rating: 8.0/10 > > **Fördelar**: Their ease of use, and timely support. Squaretalk has made it easy to understand their platform and to ask for guidance > > **Nackdelar**: The fact you can't run a spam check on more than 30 numbers at a time, leading you to have to check 30, then go to the next 30 and check them, and so forth. > > Squaretalk has made it very for us to ask for help. We appreciate that there is a whatsapp group that replies very quickly ----- ### "Horrible, not working, and not even refunding or replying to refund requests" — 1.0/5 > **Alexander** | *14 maj 2019* | Logistik & Supply Chain | Recommendation rating: 0.0/10 > > **Fördelar**: The way its being massively oversold by a highly qualified sales person. It's a cool dude, but once the sale is made and nothing is working, it's not possible to contact this guy. > > **Nackdelar**: It never worked. The guys couldn't like this \[SENSITIVE CONTENT\] to our internet or something. Support was worthless, again not helping at all. After 2 weeks of wasting a lot of time on this, I decided to just give up an not waste energy on this bs anymore. Again, the team was very very unprofessional, not refunding the pilot money, though I've never been able to use it. Wasted my time, my resources, and this is the type of service you can expect from these fellows. ----- ### "The best manager of your support department" — 5.0/5 > **Paras** | *20 december 2025* | Dator- och nätverkssäkerhet | Recommendation rating: 9.0/10 > > **Fördelar**: squaretalk have most of the features we need their instant messsaging and auto dialer were actually great addons, also their auto spam detection made it easier for our team to manage call much more efficiently. > > **Nackdelar**: The only thing i want improved is their ui and add some modes. also they can work on lag issues when our agents shifts between calls it sometime lags. > > Squaretalk was a game changer for us, we shifted from an software which used to charge extra for every feature but squaretalk was game changer for us. ----- Page: 1 / 5\ Nästa: [Next page](https://www.capterra.se/software/219046/squaretalk-matrix?page=2) ## Links - [View on Capterra](https://www.capterra.se/software/219046/squaretalk-matrix) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data