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Yokoy
Vad är Yokoy?
Yokoy är den allt-i-ett-lösning för hantering av utgifter som du letat efter!
Med hjälp av artificiell intelligens automatiserar Yokoy utgiftshantering för medelstora och stora företag. Utgiftshantering, fakturahantering, smarta företagskort och prenumerationshantering kombineras i en enda intuitiv plattform.
Dina fördelar:
- spara tid
- spara pengar
- återkräva moms automatiskt
- förebyggande av bedrägerier
- Fullständig automatisering, inte bara digitalisering
- Individualiserade, företagsspecifika processflöden
- Integrerat i ditt befintliga systemlandskap
Vem använder Yokoy?
Vi betjänar medelstora och stora företag i alla branscher över hela världen.
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Recensioner av Yokoy
Great product, bad support
Fördelar:
Having worked with several other tools in the past, Yokoy is so far the only solution that makes expense management rather easy. Frequent travellers can easily upload things during a trip, organize expenses nicely and don't loose time with manual input. As a company, we really like the credit card feed, which helps to make sure that all receipts have been added. Generally, it an easy to use solution.
Nackdelar:
As a small business (22 active Yokoy users), we have the impression that we get literally ignored by customer support. We have a major issue since several months (credit card feed not working for UBS cards), and nobody from support ever replied to the issue. Every time we follow up, we get a note that someone will follow-up with us shortly, but nothing happens. This is rather frustrating! Implementation was not up to our expectations. Yokoy doesn't allow a "self implementation" so you need to go through one of their partners. We have been assigned a near-shore partner (this was not mentioned during the sales process), but paid consulting prices like it was a local Swiss partner. The quality was acceptable but many things could have been done by ourselves and we left with the feeling that we paid a lot of money for limited value.
Svar för Yokoy Group
för 11 månader sedan
Dear Customer, We sincerely apologise for the frustration and inconvenience you've encountered regarding the credit card feed issue and the implementation process. If you are open to sharing your details with us, we would be happy to arrange a direct conversation with our Head of Customer Care to ensure that the issue with the credit card feed gets addressed. Your feedback is invaluable to us as we continuously strive to improve our services and support. Additionally, we deeply regret any confusion or dissatisfaction regarding the implementation process. We understand the importance of clarity and transparency, especially when it comes to partnering with our clients. Again, if you are happy to share your details with us, we will review our communication and processes in this instance. Thank you for choosing Yokoy, and for giving us the opportunity to restoring your trust. Best Regards, Yokoy Team
Practical, simple and reliable
Kommentarer: The cooperation with Yokoy directly turns out to be very pleasant, on eye level and customer-oriented. Yokoy is open to the needs and inputs of the customer. Even if not everything can be realized.
Fördelar:
The simplicity of adding expense receiptsThe recognition of the data from the receipts is excellentGood clarity
Nackdelar:
Customization of the SAP interface is somewhat complex and depends on the implementation partner
Svar för Yokoy Group
för 2 år sedan
Hi Philipp, Thanks for your kind remarks! We love hearing from our customers – especially when Yokoy is able to make a positive difference to them. We pride ourselves on having a simple and reliable tool that brings financial excellence to everyone. Team Yokoy
Good product but requires improvements
Kommentarer: I like the tool, UI is friendly, API is easy to use but has missing some command to help manage better the user status. We constantly need support from yokoy with some user accounts that have issues with expenses with wrong status, or account blocked and user cannot login (new user or not)
Fördelar:
Yokoy is very easy to understand and to setup. There are some improvements that are important to do so the tool run smoothly.
Nackdelar:
Reporting needs improvements as noted before. and user management is very difficult to manage as there we had issues with accounts that are active with same email address per example.
Svar för Yokoy Group
i fjol
Hi Vanessa, Thank you for your review and the feedback. We are currently working on expanding the capabilities of our API and will release the option to get transactions as well as account information via the API soon. Thank you, Yokoy
Overall a good experience!
Fördelar:
It is simple to use. Especially with pictures of receipts.
Nackdelar:
I have been using it for two years. So fare there are no Cons.
Yokoy is a great tool for companies to track employee expenses
Kommentarer: Overall positive experience, never experienced any bugs or problems
Fördelar:
- Ease of use - Auto reading of receipts - Simple to navigate UI
Nackdelar:
- Mobile app looks a bit dated - Analytics dashboard could use some nicer graphs
