--- description: Få detaljerad information om HaloPSA, dess användbarhet, funktioner, pris, fördelar och nackdelar från verifierade användarupplevelser. Läs recensioner och upptäck liknande verktyg på Capterra Sverige. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: HaloPSA: Pris och betyg 2026 - Capterra Sverige --- Breadcrumb: [Hem](/) > [PSA-system](/directory/16/professional-services-automation/software) > [HaloPSA](/software/20971/halopsa) # HaloPSA Canonical: https://www.capterra.se/software/20971/halopsa Page: 1 / 3\ Nästa: [Next page](https://www.capterra.se/software/20971/halopsa?page=2) > HaloPSA samlar allt som en MSP behöver på en central plats. > > Verdict: Rated **4.8/5** by 40 users. Top-rated for **Sannolikhet att rekommendera**. ----- ## Overview ### Vem använder HaloPSA? Passar utmärkt för funktionstjänstleverantörer som är ute efter en modern PSA-lösning. ## Quick Stats & Ratings | Metric | Betygsättning | Detail | | **Totalt** | **4.8/5** | 40 Recensioner | | Enkel användning | 4.3/5 | Based on overall reviews | | Kundtjänst | 4.8/5 | Based on overall reviews | | Valuta för pengarna | 4.5/5 | Based on overall reviews | | Funktioner | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Sannolikhet att rekommendera) | ## Om leverantören - **Företag**: Halo Service Solutions - **Founded**: 1994 ## Commercial Context - **Startpris**: 119,00 US$ - **Pricing model**: (Gratis provperiod) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Moln, SaaS, webb-baserat, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (på platsl), Linux (på plats), Chromebook (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Supported Languages**: arabiska, danska, engelska, finska, franska, hebreiska, indonesiska, iriska, italienska, japanska, kinesiska, koreanska, nederländska, norska, polska, portugisiska, ryska, spanska, svenska, thailändska, tjeckiska, traditionell kinesiska, turkiska, tyska, ukrainska, ungerska - **Available Countries**: Afghanistan, Albanien, Algeriet, Amerikanska Jungfruöarna, Amerikanska Samoa, Andorra, Angola, Anguilla, Antigua och Barbuda, Argentina, Armenien, Aruba, Australien, Azerbajdzjan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgien and 208 more ## Funktioner - Aktivitetspanel - Alerts/Escalation - Arbetsflödeshantering - Automatiserad routing - CRM - Call Center-hantering - Dokumenthantering - Fakturering - Fjärråtkomst / kontroll - Flera kommunikationskanaler - Hantering av servicenivåavtal (SLA) - Instrumentbräda - Konfigurationshantering - Kontrakt / Licenshantering - Kontroll och hantering remote - Kunddatabas - Kunskapsbashantering - Köhantering - Patchhantering - Policyhantering - Portföljhantering - Prestandamätningar - Prioritering - Problemhantering - Projektledning - Rapportering och analys - Rapportering och statistik - Resurshantering - Samarbetsverktyg - Schemaläggning - Serverövervakning - Självbetjäningsportal - Stöd för biljetthantering - Säkerhetskopiering och återställning - Third-Party Integrations - Tid och kostnadsspårning - Undersökningar och feedback - Uppgiftshantering ## Integrations (32 total) - 3CX - Acronis Cyber Protect - Addigy - Adobe Acrobat - Adobe Commerce - AlertOps - Analytify - AnyDesk - Armis - Armis - Arrow - Arrow - Bright - Calendly - Connect ... and 17 more integrations ## Support Options - E-post / Kundtjänst - Vanliga frågor / Forum - Baskunskap - Telefonsupport - 24/7 (Live-support) - Chatt ## Category - [PSA-system](https://www.capterra.se/directory/16/professional-services-automation/software) ## Relaterade kategorier - [PSA-system](https://www.capterra.se/directory/16/professional-services-automation/software) - [Programvara för Managed Service Providers (MSP)](https://www.capterra.se/directory/30921/msp/software) - [ITSM-verktyg](https://www.capterra.se/directory/30676/itsm/software) - [Kundtjänstsystem](https://www.capterra.se/directory/22/customer-service/software) - [Helpdesk-system](https://www.capterra.se/directory/30008/help-desk/software) ## Alternativ 1. [Cove Data Protection](https://www.capterra.se/software/163343/backup-and-recovery) — 4.6/5 (375 reviews) 2. [N-central](https://www.capterra.se/software/13803/n-central) — 4.2/5 (253 reviews) 3. [NinjaOne](https://www.capterra.se/software/165889/ninjaone) — 4.7/5 (298 reviews) 4. [N-sight RMM](https://www.capterra.se/software/163344/n-sight) — 4.3/5 (203 reviews) 5. [Remote Monitoring and Management](https://www.capterra.se/software/144309/atera) — 4.5/5 (461 reviews) ## Recensioner ### "Not a Project Management System / Great Ticketing and Billing" — 3.0/5 > **Matt** | *30 juli 2026* | Bokföring | Recommendation rating: 7.0/10 > > **Fördelar**: The ticketing system is pretty good. It is a little hard to determine what people can see and not see (if agent security is a concern) and billing flexibility, the billing rules really allow you to get very granular to create almost any contract. > > **Nackdelar**: Their project management module is virtually useless, they aren't real projects and tasks, they are actually just a collection of service tickets. This has made thing very complicated for use, and in some cases, we have had to use alternative procedures. > > The implementation team was great, the software on the ticketing side is good, fairly easy to use... we have a lot of multi-entity clients, and they aren't great in Halo, but there are workarounds for it. Their team is good at helping you find workarounds for the shortcomings of the software, but to me that is just putting a band-aid on a wound. ----- ### "Halo - The golden standard for PSA" — 5.0/5 > **Tyler** | *16 mars 2026* | Dator- och nätverkssäkerhet | Recommendation rating: 10.0/10 > > **Fördelar**: Halo is easily the best PSA we've used. It is highly customizable, easy to use, has great customer support and we can outline our processes directly inside the tool. This is used for our primary ticket management system and it does exactly what we need. > > **Nackdelar**: The set up can certainly take some time, especially if you have a lot of custom workflows. But this can be said about many PSA's. > > I can't praise HaloPSA enough\! We switched over a few years ago and I am extremely happy that we did. This has been one of the best decisions we made to make the move and it has helped our team manage our day to day operations with ease. ----- ### "Powerful PSA with strong flexiblity, but a learning curve" — 4.0/5 > **Nils** | *1 maj 2026* | Informationsteknologi och tjänster | Recommendation rating: 8.0/10 > > **Fördelar**: Highly flexible and customizable. It can handle just about anything once configured, and works well as a central system for tickets, billing, and operations. > > **Nackdelar**: Documentation doesn’t always keep up with the platform, and there’s a learning curve — even simple tasks can require a deeper understanding of how things are structured. > > Overall very positive. It’s a powerful PSA that can scale with the business, though it does take time to fully dial in. We’re still working on bringing projects fully into Halo, but the platform has the capability to support it. ----- ### "Excellent PSA platform for MSPs and IT support teams" — 5.0/5 > **Kian** | *8 juni 2026* | Informationsteknologi och tjänster | Recommendation rating: 10.0/10 > > **Fördelar**: HaloPSA is easy to use, well laid out, and helps keep tickets, clients, assets, and workflows organised in one place. I like how flexible it is and how much can be customised to suit an MSP environment. The automation, ticket tracking, and reporting features make day-to-day support much smoother. > > **Nackdelar**: Some areas can take a little time to get used to, especially when setting up workflows and customising the system. A few settings are not always obvious at first, but once configured properly it works very well. > > My overall experience with HaloPSA has been very positive. It is a powerful platform that helps improve ticket management, visibility, and efficiency across support teams. Once everything is set up correctly, it becomes a very useful tool for managing customers and daily IT support tasks. ----- ### "An Absolute Powerhouse" — 5.0/5 > **Christopher** | *15 maj 2025* | Informationsteknologi och tjänster | Recommendation rating: 10.0/10 > > **Fördelar**: Has absolutely everything you could ever want out of a PSA platform, from user management, asset management, ticketing, automation, you name it. > > **Nackdelar**: At first it was a lot to learn (a million different options, settings, infinitely customizable) but once you put the time in to figure it out you'll be happy to have the option to do anything you can imagine. > > We were moving away from Zendesk for cost reasons and decided to give HaloPSA a try. We were not disappointed in the least. Absolute powerhouse of a software that does things we could never dream of doing in past software filling the same roles. ----- Page: 1 / 3\ Nästa: [Next page](https://www.capterra.se/software/20971/halopsa?page=2) ## Links - [View on Capterra](https://www.capterra.se/software/20971/halopsa) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data