--- description: Få detaljerad information om Voiso, dess användbarhet, funktioner, pris, fördelar och nackdelar från verifierade användarupplevelser. Läs recensioner och upptäck liknande verktyg på Capterra Sverige. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Voiso: Pris och betyg 2026 - Capterra Sverige --- Breadcrumb: [Hem](/) > [Program för samtalsspårning](/directory/30901/call-tracking/software) > [Voiso](/software/203121/voiso) # Voiso Canonical: https://www.capterra.se/software/203121/voiso Page: 1 / 2\ Nästa: [Next page](https://www.capterra.se/software/203121/voiso?page=2) > Allt-i-ett-lösning för callcenter utformad för att få ut så mycket som möjligt ur varje kundinteraktion > > Verdict: Rated **4.7/5** by 30 users. Top-rated for **Sannolikhet att rekommendera**. ----- ## Overview ### Vem använder Voiso? Voiso vill göra dina samtal och ditt kontaktcentrum så bra som möjligt. Agenter har tillgång till intuitiva instrumentbrädor. Arbetsledare får insikt i prestanda genom över 50 mätvärden ## Quick Stats & Ratings | Metric | Betygsättning | Detail | | **Totalt** | **4.7/5** | 30 Recensioner | | Enkel användning | 4.8/5 | Based on overall reviews | | Kundtjänst | 4.6/5 | Based on overall reviews | | Valuta för pengarna | 4.7/5 | Based on overall reviews | | Funktioner | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Sannolikhet att rekommendera) | ## Om leverantören - **Företag**: Voiso - **Founded**: 2016 ## Commercial Context - **Startpris**: 24,00 US$ - **Pricing model**: (Gratis provperiod) - **Target Audience**: 11–50, 51–200, 201–500, 501–1 000 - **Deployment & Platforms**: Moln, SaaS, webb-baserat - **Supported Languages**: engelska - **Available Countries**: Albanien, Algeriet, Andorra, Argentina, Armenien, Australien, Azerbajdzjan, Bangladesh, Belgien, Bolivia, Bosnien och Hercegovina, Brasilien, Brunei, Bulgarien, Chile, Colombia, Costa Rica, Cypern, Danmark, Dominikanska republiken and 83 more ## Funktioner - Agentgränssnitt - Automated Attendant - Automatiserad routing - Automatisk samtalsfördelning - Automatisk uppringare - Automatisk uppringare - Call Center-hantering - Call Scripting - Chatbot - Flera kommunikationskanaler - Fleranvändarsamarbete - Förutsägbar uppringare - IVR - Inspelning av samtal - Instrumentbräda - Integration av datatelefoni - Kampanjhantering - Kontaktledning - Kvalitetshantering - Köhantering - Listhantering - Livechatt - Nummer- ID - Nyckelordsspårning - PBX - Rapportering och analys - Rapportering och statistik - Röstmeddelande - SMS-meddelanden - Samtalsdirigering - Samtalsloggning - Samtalsrapportering - Samtalsöverföring - Samtalsövervakning - Softphone - Text till tal - VoIP - Åtkomstkontroller / behörigheter ## Integrations (8 total) - Bitrix24 - Freshdesk - HubSpot CRM - Make - Pipedrive - Zapier - Zendesk AI - Zoho CRM ## Support Options - E-post / Kundtjänst - Baskunskap - Telefonsupport - 24/7 (Live-support) - Chatt ## Category - [Program för samtalsspårning](https://www.capterra.se/directory/30901/call-tracking/software) ## Relaterade kategorier - [Program för samtalsspårning](https://www.capterra.se/directory/30901/call-tracking/software) - [Enhetlig kommunikationsprogramvara](https://www.capterra.se/directory/31035/unified-communications/software) - [IVR-program](https://www.capterra.se/directory/30231/ivr/software) - [Telefonsystem för företag](https://www.capterra.se/directory/31101/business-phone-systems/software) - [Call Center](https://www.capterra.se/directory/30007/call-center/software) ## Alternativ 1. [Bitrix24](https://www.capterra.se/software/113540/bitrix24) — 4.2/5 (1002 reviews) 2. [LiveAgent](https://www.capterra.se/software/102188/liveagent) — 4.7/5 (1787 reviews) 3. [Zendesk Suite](https://www.capterra.se/software/164283/zendesk) — 4.4/5 (4090 reviews) 4. [Genesys Cloud CX](https://www.capterra.se/software/21409/genesys-cloud) — 4.3/5 (268 reviews) 5. [Aircall](https://www.capterra.se/software/144486/aircall) — 4.2/5 (465 reviews) ## Recensioner ### "Its Great That We Can Make Our Own IVR Menus" — 5.0/5 > **Hidayat** | *30 juli 2025* | Informationstjänster | Recommendation rating: 10.0/10 > > **Fördelar**: It’s great that we can use the no-code Flow Builder to make our own IVR menus, even without technical knowledge. Thanks to \[sensitive content hidden\] from support, we were able to integrate Voiso with Salesforce and now our workflows are more efficient. The insights from AI speech analytics show us how our customers feel, which allows us to improve our methods. Click-to-call saves time, and the platform’s international network makes sure that our agents can hear each other clearly no matter where they are. It is simple to check how the business is performing and make fast changes with the real-time dashboards. > > **Nackdelar**: At first, setting up the chatbot was not easy, and having more pre-built templates would make it simpler. > > Having several platforms made it difficult to give our customers a consistent and timely service. With Voiso, all customer interactions are connected, which simplifies the process of handling questions. Thanks to the predictive dialer and local caller ID, our outbound campaigns have connected us with more people. Real-time dashboards make it possible for us to monitor data and improve how we work as we go. The secure environment guarantees that we comply with the necessary regulations, so we feel confident handling confidential information. ----- ### "Great call quality and Service" — 5.0/5 > **Phidias** | *5 oktober 2020* | Finansiella tjänster | Recommendation rating: 10.0/10 > > **Fördelar**: User-friendly. Was easy to set up and swap from our current calling system we were using. > > **Nackdelar**: Comparing to other calling systems he hardly found any issues with the administration of the system > > PReviously having many issues and complaints about calling and interuptions. With Voiso the complaints and call issues are to the minimum. ----- ### "Lacking in Both Customer and Sales Support" — 1.0/5 > **Sean** | *25 februari 2025* | Grossist | Recommendation rating: 0.0/10 > > **Fördelar**: On its Voiso looks exactly like the solution you need. Everything seems like its just there. Their sales reps are great at telling you exactly what you want to hear. > > **Nackdelar**: Voiso has an overly cumbersome sales process. For people that know what they want there is no way to just sign up and start. They require you to speak to a salesperson that you are required to book the call with. The sales person is likely to have very limited product knowledge and a limited ability to move things forward. Upon completion of the sales presentation the salesperson then informs you that they will need to now propose this to the commercial team. Two, or so, days later the sales person will send you a cookie cutter proposal. > > It all started with a Facebook advertisement. I should have known better. The advertisement just kept popping up. Finally, I relented, and scheduled a meeting with \[sensitive content hidden\], whose name ironically means much in German but from whom I got little. There was initially some confusion, 100% my fault, on time zones etc getting the meeting right. Finally had the meeting, and the solution looked literally perfect. From what \[sensitive content hidden\] said the product sounded great. She then informed me she had to get our agreement approved by the commercial team. Finally, I got the proposal and as it turns out, the features I was most excited about were no longer offered by Voiso. ----- ### "Best And Effective Solution For Voice Process" — 5.0/5 > **Anuraj** | *27 januari 2026* | Bioteknologi | Recommendation rating: 10.0/10 > > **Fördelar**: The services of Voiso is reliable and cost effective, They have many feature and also have AI integration like AI speech analytics that gives more suitable work experience and we having a very satisfactory work experience with Voiso. > > **Nackdelar**: No, I am using their services from last 2 year and yet not have any single issue to mention here as in dislike section. > > The requirement we have is very brutal and here Voiso help a lot to give solution is cost effective range and provide best customer support and integrate many feature in our custom requirement as we discussed with their team. ----- ### "Best click-to-call functionality" — 5.0/5 > **Fatima** | *17 oktober 2025* | Informationstjänster | Recommendation rating: 10.0/10 > > **Fördelar**: The seamless integrations with HubSpot and Zoho are great. Voiso integrates customer information and automates processes, which enables our travel agents to instantly access booking information. The installation was also done within less than 24 hours, which was a surprise to such a powerful platform. > > **Nackdelar**: Frankly, there is nothing important to dislike. The platform is as advertised and any slight adjustments we required were promptly addressed by their support team. It has been a sailing since the first day. > > Voiso removes data silos in our travel booking process and syncs with CRMs and provides click-to-call functionality. This will make sure that agents support customers in a personalized manner, which has boosted our booking conversions by 20%. The automation also minimizes manual work to allow our team to concentrate on providing memorable travel experiences. ----- Page: 1 / 2\ Nästa: [Next page](https://www.capterra.se/software/203121/voiso?page=2) ## Links - [View on Capterra](https://www.capterra.se/software/203121/voiso) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data