--- description: Få detaljerad information om Enterprise Bot, dess användbarhet, funktioner, pris, fördelar och nackdelar från verifierade användarupplevelser. Läs recensioner och upptäck liknande verktyg på Capterra Sverige. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Enterprise Bot: Pris och betyg 2026 - Capterra Sverige --- Breadcrumb: [Hem](/) > [Samtalsbaserad AI-plattform](/directory/31596/conversational-ai-platform/software) > [Enterprise Bot](/software/188017/chatbot2go) # Enterprise Bot Canonical: https://www.capterra.se/software/188017/chatbot2go Page: 1 / 2\ Nästa: [Next page](https://www.capterra.se/software/188017/chatbot2go?page=2) > Programvaran ger företag kostnadseffektiva AI-samtalslösningar via chatt, e-post och röstsamtal för att omvandla kundinteraktionen. > > Verdict: Rated **4.5/5** by 10 users. Top-rated for **Sannolikhet att rekommendera**. ----- ## Overview ### Vem använder Enterprise Bot? Storföretag i hela världen inom vitt skilda branscher som transport, ekonomi och försäkring. ## Quick Stats & Ratings | Metric | Betygsättning | Detail | | **Totalt** | **4.5/5** | 10 Recensioner | | Enkel användning | 4.6/5 | Based on overall reviews | | Kundtjänst | 5.0/5 | Based on overall reviews | | Valuta för pengarna | 4.4/5 | Based on overall reviews | | Funktioner | 4.5/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Sannolikhet att rekommendera) | ## Om leverantören - **Företag**: Enterprise Bot - **Location**: Zug, Schweiz - **Founded**: 2016 ## Commercial Context - **Target Audience**: 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Moln, SaaS, webb-baserat, Mac (Desktop), Windows (Desktop), Linux (Desktop), Linux (på plats), Chromebook (Desktop) - **Supported Languages**: brasiliansk portugisiska, engelska, europeisk portugisiska, franska, indonesiska, italienska, kinesiska, malajiska, nederländska, portugisiska, spanska, svenska, traditionell kinesiska, tyska, vietnamesiska - **Available Countries**: Australien, Belgien, Frankrike, Förenade Arabemiraten, Hongkong SAR, Indien, Indonesien, Italien, Kanada, Liechtenstein, Luxemburg, Malaysia, Nederländerna, Polen, Portugal, Schweiz, Singapore, Spanien, Storbritannien, Sverige and 4 more ## Funktioner - AI / maskininlärning - Agentgränssnitt - Aktivitetspanel - Alerts/Escalation - Anpassning - Arbetsflödeshantering - Automatiserad routing - Automatisk samtalsfördelning - Automatisk uppringare - Avsiktligt erkännande - CRM - Chatbot - Data Import/Export - Datautvinning - E-posthantering - Flera kommunikationskanaler - Flerspråkig - Hantering av servicenivåavtal (SLA) - IVR - Inkorghantering - Inspelning av samtal - Integration av datatelefoni - Interaktionsspårning - Kontextuell vägledning - Kunskapsbashantering - Köhantering - Lead-kvalificering - Livechatt - Maskininlärning - Mobilåtkomst - Märkning av delar av tal - Naturlig språkbehandling - Prediktiv analys - Process / arbetsflödesautomatisering - Rapportering och analys - Rapportering och statistik - Samtalsdirigering - Samtalsövervakning - Sentimentanalys - Sök / filtrera - Taligenkänning - Textanalys - Third-Party Integrations - Undersökningar och feedback - Virtuell personlig assistent (VPA) - Återuppringningsplanering - Överföringar / dirigering ## Integrations (8 total) - Anywhere365 - Automation Anywhere - GENESYS - Hanna CRM - SS\&C Blue Prism - ServiceNow - UiPath - iTSM ## Support Options - E-post / Kundtjänst - Vanliga frågor / Forum - Baskunskap - Telefonsupport - 24/7 (Live-support) - Chatt ## Category - [Samtalsbaserad AI-plattform](https://www.capterra.se/directory/31596/conversational-ai-platform/software) ## Relaterade kategorier - [Samtalsbaserad AI-plattform](https://www.capterra.se/directory/31596/conversational-ai-platform/software) - [IVR-program](https://www.capterra.se/directory/30231/ivr/software) - [CRM-system](https://www.capterra.se/directory/2/customer-relationship-management/software) - [Callcenter-system](https://www.capterra.se/directory/32035/contact-center/software) - [Kundtjänstsystem](https://www.capterra.se/directory/22/customer-service/software) ## Alternativ 1. [Bitrix24](https://www.capterra.se/software/113540/bitrix24) — 4.2/5 (989 reviews) 2. [LiveAgent](https://www.capterra.se/software/102188/liveagent) — 4.7/5 (1777 reviews) 3. [Tidio](https://www.capterra.se/software/144040/tidio-chat) — 4.7/5 (590 reviews) 4. [Ada](https://www.capterra.se/software/164470/ada-support) — 4.7/5 (15 reviews) 5. [Zendesk Suite](https://www.capterra.se/software/164283/zendesk) — 4.4/5 (4079 reviews) ## Recensioner ### "Quick chat and live support chat" — 5.0/5 > **Nurul Salimah** | *18 maj 2022* | Finansiella tjänster | Recommendation rating: 9.0/10 > > **Fördelar**: It's a great and precious customer support application that is easy to incorporate into a webpage or e-commerce without requiring knowledge and skills. Place the widget or the scripts it generates in the target position. It includes a lot of customization possibilities for design and translation and responds automatically. Because agility and quickness in service are critical for client retention, time and pleased customers are saved. > > **Nackdelar**: Setting up meetings using the live chat interface might be a friendly alternative, especially if the system can recognize spam users. Even though they're not clients, Enterprise Bot allows anybody to enquire about corporate information. > > It is a great alternative to let customers to directly connecting and chatting with us. It has help our customer to have a quick replies for their inquiries. ----- ### "Very nice experience with Enterprise bot" — 5.0/5 > **imane** | *28 januari 2022* | Försäkring | Recommendation rating: 10.0/10 > > **Fördelar**: We enjoyed: - the flexibility about the software (Rule-Based Chatbot + IA chatbot) and the adaptation of the IA. - the user-freindly interfaces - the simplicity and completeness of the interfaces in terms of functionality - the ease of training the AI - the easy addition of a language -the strength of the product engine which avoids doing specific development for very specific requests - Reporting > > **Nackdelar**: Not being able to filter on requests not understood by the chatbot Ability to find duplicates tiggers in different intents Co-browsing module directly integrated in the lifechat > > Throughout the process from contracting to production and even after the production, the customer satisfaction was the priority one for Enterprise bot. We were supported all along by rigorous ans conscientious project manager. During the implementation, we informed Enterprise bot about some unforseen requirement not sent at the begenning and Enterprise Bot did the necessary to stick to the planning. They also helped us to reach our KPIs to make the pilot a success. Enterprise bot is very flexible and delivers high quality mirroring the orinigal demand, adding the possibility to improve it in the future. ----- ### "The best people and support" — 4.0/5 > **Yoëlle** | *24 januari 2022* | Fritid, resor och turism | Recommendation rating: 9.0/10 > > **Fördelar**: Overall the system is very easy to use and even without much coding background understandable. The quality of the software is good and it supports the customer to the best of its capabilities. Lastly, the people you are working with are very understanding, supportive, and collaborative, which makes every project with them fun and easy. > > **Nackdelar**: As I am not an IT expert, I don't know how feasible these options are. Though, using two languages complicates the system since this results in two back-ends. ----- ### "Chatbot - Customer services available 24/24" — 4.0/5 > **Goreti** | *25 januari 2022* | Finansiella tjänster | Recommendation rating: 10.0/10 > > **Fördelar**: It's very user friendly software, allows to have multiple agents connected in different locations. To create and to populate the conversation of AI is quite simple. > > **Nackdelar**: Reporting features can be more personalized. Changes that requires a third party can also be more simplified (WhatsApp) > > We are able to support our customers in their journey of shopping Tax Free in their own language and in the moment they need our help. ----- ### "Smart and Innovative" — 5.0/5 > **Stefan** | *27 januari 2022* | Finansiella tjänster | Recommendation rating: 10.0/10 > > **Fördelar**: We were able to adapt the software to our specific needs. And Enterprise bot helped to get all our requirements streamlined and be solution oriented. > > **Nackdelar**: The software can be very customized, so documentation was required to be build independently. The basic set of documentation could be increased. > > High customer focus, solution oriented and smart people. They were very quick in understand different business needs. ----- Page: 1 / 2\ Nästa: [Next page](https://www.capterra.se/software/188017/chatbot2go?page=2) ## Links - [View on Capterra](https://www.capterra.se/software/188017/chatbot2go) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data