--- description: Få detaljerad information om Mint Service Desk, dess användbarhet, funktioner, pris, fördelar och nackdelar från verifierade användarupplevelser. Läs recensioner och upptäck liknande verktyg på Capterra Sverige. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Mint Service Desk: Pris och betyg 2026 - Capterra Sverige --- Breadcrumb: [Hem](/) > [Programvaran för servicedeskServicedesk-program](/directory/31027/service-desk/software) > [Mint Service Desk](/software/187044/mint-service-desk) # Mint Service Desk Canonical: https://www.capterra.se/software/187044/mint-service-desk Page: 1 / 2\ Nästa: [Next page](https://www.capterra.se/software/187044/mint-service-desk?page=2) > Extremt flexibel hjälpdesk och resurshanteringsplattform med ett användarvänligt sätt att chatta med potentiella kunder. > > Verdict: Rated **4.8/5** by 23 users. Top-rated for **Sannolikhet att rekommendera**. ----- ## Overview ### Vem använder Mint Service Desk? Förberedd för företag som letar efter en lösning som kan installeras på sin egen infrastruktur (t.ex. privat moln). ## Quick Stats & Ratings | Metric | Betygsättning | Detail | | **Totalt** | **4.8/5** | 23 Recensioner | | Enkel användning | 4.9/5 | Based on overall reviews | | Kundtjänst | 4.9/5 | Based on overall reviews | | Valuta för pengarna | 4.9/5 | Based on overall reviews | | Funktioner | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Sannolikhet att rekommendera) | ## Om leverantören - **Företag**: OPGK RZESZOW - **Location**: Rzeszów, Polen - **Founded**: 2011 ## Commercial Context - **Startpris**: 5,00 US$ - **Pricing model**: (Gratis provperiod) - **Target Audience**: Egenföretagare, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Moln, SaaS, webb-baserat, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (på platsl), Linux (på plats) - **Supported Languages**: engelska, malajiska, polska, spanska, tyska - **Available Countries**: Afghanistan, Albanien, Algeriet, Amerikanska Jungfruöarna, Amerikanska Samoa, Andorra, Angola, Anguilla, Antigua och Barbuda, Argentina, Armenien, Aruba, Australien, Azerbajdzjan, Bahamas, Bahrain, Bangladesh, Barbados, Belgien, Belize and 208 more ## Funktioner - Agentgränssnitt - Aktivitetspanel - Alerts/Escalation - Analyser - Anpassningsbar branding - Automatiserad routing - Barcode/Ticket Scanning - Biljetthantering - CMDB - Flera kommunikationskanaler - Hantering av servicenivåavtal (SLA) - IT-kapitalförvaltning - Incidentshantering - Incidentsrapportering - Interaktionsspårning - Konfigurationshantering - Kontrakt / Licenshantering - Kunddatabas - Kundtjänst - Kunskapsbashantering - Köhantering - Lagerhantering - Makron / mallade svar - Prioritering - Problemhantering - Rapportering och analys - Rapportering och statistik - Självbetjäningsportal - Statusspårning - Stöd för biljetthantering - Sök / filtrera - Third-Party Integrations - Tillgångskategorisering - Tillgångsspårning - Undersökningar och feedback - Uppgiftshantering - Utredningshantering - Varningar / Meddelanden - Ändringshantering ## Integrations (5 total) - Lansweeper - Microsoft Azure - Microsoft Exchange - OAuth - baramundi Management Suite ## Support Options - E-post / Kundtjänst - Vanliga frågor / Forum - Baskunskap - Telefonsupport - 24/7 (Live-support) - Chatt ## Category - [Programvaran för servicedeskServicedesk-program](https://www.capterra.se/directory/31027/service-desk/software) ## Relaterade kategorier - [Programvaran för servicedeskServicedesk-program](https://www.capterra.se/directory/31027/service-desk/software) - [Helpdesk-system](https://www.capterra.se/directory/30008/help-desk/software) - [IT-tillgångshantering](https://www.capterra.se/directory/30077/it-asset-management/software) - [Program för digital tillgångshantering](https://www.capterra.se/directory/30203/digital-asset-management/software) - [ITSM-verktyg](https://www.capterra.se/directory/30676/itsm/software) ## Alternativ 1. [ManageEngine Endpoint Central](https://www.capterra.se/software/170018/manageengine-desktop-central) — 4.6/5 (1657 reviews) 2. [JIRA Service Management](https://www.capterra.se/software/138769/jira-service-management) — 4.5/5 (770 reviews) 3. [Freshservice](https://www.capterra.se/software/132997/freshservice) — 4.5/5 (720 reviews) 4. [ServiceNow](https://www.capterra.se/software/152871/servicenow) — 4.5/5 (348 reviews) 5. [SysAid](https://www.capterra.se/software/107225/sysaid) — 4.5/5 (519 reviews) ## Recensioner ### "Lot of Posibilities with out no cost surprises" — 5.0/5 > **Iván** | *29 april 2026* | Datormjukvara | Recommendation rating: 8.0/10 > > **Fördelar**: We migrated to Mint because the posibilities we can do with the SD. Not only for IT Tickets, we use it for purchasing, HR and Customer Service. So far we are not only using it, we are partnering with them. > > **Nackdelar**: They are constantly improving on features that make the user experience more easy. They have a focus On-Prem but "Cloud is coming" ----- ### "ITSM Software that doesn't kill your budget and time" — 5.0/5 > **Piotr** | *30 september 2021* | Datormjukvara | Recommendation rating: 10.0/10 > > **Fördelar**: - flexibility and ease to deploy in an organization - available on-premise (what is very important in our organization) - ITIL V4 certified - scalable (ready for cloud architecture - it's dockerized) > > **Nackdelar**: - some UX improvements - calendar control should be changed - lack of API documentation in free version (had to order Enteprise) ----- ### "Very good Asset Management tool" — 5.0/5 > **Verifierad recensent** | *9 oktober 2020* | Finansiella tjänster | Recommendation rating: 7.0/10 > > **Fördelar**: I like that it has its own ticketing system integrated with it. > > **Nackdelar**: I wish they improve and modernize the user interface. ----- ### "Budget friendly. Great features. Built for those who actually work on SD platforms." — 5.0/5 > **Tomasz** | *30 juli 2025* | Verktyg | Recommendation rating: 10.0/10 > > **Fördelar**: Enteprise features for a very reasonable budget. If you don't want to spend tons of money - that's your choice. In addition, anytime we need a custom integration Mint Service Desk team is very helpful in that matter. > > **Nackdelar**: As any platform, process of implementation may take a while but it's mostly due to understanding your actual organisation needs. Luckily Mint team is very competent and they guide you through the process. > > We migrated from a different platform due to their drastic pricing changes and we regret we haven't done it earlier. I strongly recommend Mint as the platform that is stable with great support (if needed). ----- ### "Nice and affordable ITSM solution." — 5.0/5 > **Mauricio** | *8 september 2025* | Försäkring | Recommendation rating: 10.0/10 > > **Fördelar**: It is a very affordable ITSM solution. The fact that they have On-Premises, Managed and Cloud versions helped us to decide the best one for our needs. The system is easy to use to support our users. IT helps to track the service request and incidents properly. > > **Nackdelar**: I think it is too early now and we have not found any show stopper. We had our "nice to have" requirements and "must have". The "must have" were all covered and many "nice to have" too. We'll see in the future if there is something not that good. > > The overall experience is good, for the moment the users are happy and they are not complaining. They use email and customer portal to send their inquiries and we can easily get them, classify and solve them. ----- Page: 1 / 2\ Nästa: [Next page](https://www.capterra.se/software/187044/mint-service-desk?page=2) ## Links - [View on Capterra](https://www.capterra.se/software/187044/mint-service-desk) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data