--- description: Få detaljerad information om HubSpot Service Hub, dess användbarhet, funktioner, pris, fördelar och nackdelar från verifierade användarupplevelser. Läs recensioner och upptäck liknande verktyg på Capterra Sverige. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: HubSpot Service Hub: Pris och betyg 2026 - Capterra Sverige --- Breadcrumb: [Hem](/) > [Helpdesk-system](/directory/30008/help-desk/software) > [HubSpot Service Hub](/software/182476/hubspot-service-hub) # HubSpot Service Hub Canonical: https://www.capterra.se/software/182476/hubspot-service-hub Page: 1 / 9\ Nästa: [Next page](https://www.capterra.se/software/182476/hubspot-service-hub?page=2) > HubSpot Service Hub är en kundtjänstprogramvara som gör det enkelt att hantera och kontakta kunder, och verkligen hjälpa dem att lyckas. > > Verdict: Rated **4.4/5** by 191 users. Top-rated for **Sannolikhet att rekommendera**. ----- ## Overview ### Vem använder HubSpot Service Hub? HubSpot Service Hub hjälper växande företag att bygga upp en perfekt kundupplevelse, skapa självbetjäningslösningar och växa genom kundrespons och förespråkande. ## Quick Stats & Ratings | Metric | Betygsättning | Detail | | **Totalt** | **4.4/5** | 191 Recensioner | | Enkel användning | 4.4/5 | Based on overall reviews | | Kundtjänst | 4.5/5 | Based on overall reviews | | Valuta för pengarna | 4.2/5 | Based on overall reviews | | Funktioner | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Sannolikhet att rekommendera) | ## Om leverantören - **Företag**: HubSpot - **Location**: Cambridge, USA - **Founded**: 2012 ## Commercial Context - **Startpris**: 15,00 US$ - **Pricing model**: (Free version available) (Gratis provperiod) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Moln, SaaS, webb-baserat, Android (mobil), iPhone (mobil), iPad (mobil) - **Supported Languages**: engelska, franska, japanska, portugisiska, spanska, tyska - **Available Countries**: Australien, Belgien, Brasilien, Danmark, Filippinerna, Finland, Frankrike, Hongkong SAR, Indien, Irland, Japan, Kanada, Malaysia, Mexiko, Nederländerna, Norge, Nya Zeeland, Schweiz, Singapore, Spanien and 5 more ## Funktioner - Aktivitetspanel - Alerts/Escalation - Analyser - Anpassningsbar branding - Användningsspårning / Analytics - Arbetsflödeshantering - Automatiserad routing - Autoresponders - Biljetthantering - CRM - Chatt och meddelanden - Data Import/Export - Dokumentlagring - E-posthantering - Feedback-hantering - Flera kommunikationskanaler - Flerspråkig - Geotargeting - Hantering av servicenivåavtal (SLA) - Hälsopoäng - Inkorghantering - Interaktionsspårning - Kontaktledning - Kontoaviseringar - Kontohantering - Kundchatt i realtid - Kunddatabas - Kundengagemang - Kundtjänst - Kunskapsbashantering - Kunskapshantering - Köhantering - Makron / mallade svar - Mobilåtkomst - NPS av kunder - Offline-formulär - Ombordstigning - Proaktiv chatt - Rapportering och analys - Rapportering och statistik - Samarbetsverktyg - Självbetjäningsportal - Stöd för biljetthantering - Third-Party Integrations - Transkript/chatthistorik - Undersökningar och feedback - Uppgiftshantering - Varningar / Meddelanden - Åtkomstkontroller / behörigheter - Överföringar / dirigering ... and 3 more features ## Integrations (99 total) - 360NRS - Accelo - Actionstep - AdRoll - AdStage - AgencyAnalytics - Airtable - Aloware - Ambassify - Asana - Aysling - Bedrock Data - BigTime - BrightTALK Central - BuiltWith ... and 84 more integrations ## Support Options - E-post / Kundtjänst - Vanliga frågor / Forum - Baskunskap - Telefonsupport - 24/7 (Live-support) - Chatt ## Category - [Helpdesk-system](https://www.capterra.se/directory/30008/help-desk/software) ## Relaterade kategorier - [Kundtjänstsystem](https://www.capterra.se/directory/22/customer-service/software) - [Helpdesk-system](https://www.capterra.se/directory/30008/help-desk/software) - [Programvara för live-chatt](https://www.capterra.se/directory/30797/live-chat/software) - [Programvara för kundframgång](https://www.capterra.se/directory/30961/customer-success/software) - [Kunskapshanteringsprogram](https://www.capterra.se/directory/30094/knowledge-management/software) ## Alternativ 1. [Freshdesk](https://www.capterra.se/software/124981/freshdesk) — 4.5/5 (3470 reviews) 2. [Salesforce Sales Cloud](https://www.capterra.se/software/61368/salesforce) — 4.4/5 (18806 reviews) 3. [Zendesk Suite](https://www.capterra.se/software/164283/zendesk) — 4.4/5 (4090 reviews) 4. [LiveAgent](https://www.capterra.se/software/102188/liveagent) — 4.7/5 (1787 reviews) 5. [LiveChat](https://www.capterra.se/software/62194/livechat) — 4.6/5 (1727 reviews) ## Recensioner ### "Stellar Service with HubSpot" — 5.0/5 > **Mai** | *26 mars 2026* | Turistföretag | Recommendation rating: 10.0/10 > > **Fördelar**: Our team uses HubSpot daily so it's critical that we maximize all its services. With Service Hub, we are easily identifying opportunities to upsell or cross-sell, which is super important for us to drive sales and scale\! > > **Nackdelar**: We continue to find HubSpot and all of its various services super user friendly and super helpful to our overall goal of growth and scaling. > > With HubSpot Service Hub, we are enabling powerful alignment amongst our various teams. We're providing confidence and context to our sales and marketing teams, in ways that support our communication with all clients in various markets. ----- ### "Happy customer" — 4.0/5 > **Mehakpreet** | *22 maj 2025* | E-lärande | Recommendation rating: 7.0/10 > > **Fördelar**: It really helped me manage the customer data more effectively which sometimes can be left under looked by manual interference. > > **Nackdelar**: I particularly didn’t feel any problem using hub-spot since our operations were single platform based but if u looking for diversity it may charge you extra. > > I particularly enjoyed using service hub and it was easy to demonstrate as well by the time i learned new features by myself which i loved the most. ----- ### "HubSpot Service Hub: Great for Onboarding, Pricey for Light Users" — 4.0/5 > **Estrella** | *28 juli 2026* | Datormjukvara | Recommendation rating: 8.0/10 > > **Fördelar**: It centralizes our onboarding playbooks, slide decks, and client tracking in one place. Having our ticket management and customer data connected directly to our CRM makes handoffs smooth and gives us a clear view of task progress. > > **Nackdelar**: The pricing feels high for lightweight internal users. The live chat setup and customer support ticket resolutions can be slow, while navigating security permissions and workspace settings feels unnecessarily complex for quick check-ins. > > Over 2 years, it’s been a solid hub for client onboarding slides, task management, and tracking overall customer health. While support and chat workflows can lag, it offers good value for money by aligning client data in one platform. ----- ### "Don't waste your time." — 1.0/5 > **Elizabeth** | *23 april 2025* | Medicinska apparater | Recommendation rating: 2.0/10 > > **Fördelar**: Nothing\! it was not user friendly at all. > > **Nackdelar**: It was hard to update specific things like times you are online or basic time settings. Messy main home page. > > Overall I didn't care for it from the start it has a messy like home station and has too much going on. ----- ### "Extremely adaptable, powerful CRM software" — 5.0/5 > **Daniel** | *18 maj 2026* | Hälsa, välbefinnande och fitness | Recommendation rating: 10.0/10 > > **Fördelar**: The flexibility of automations - as a low code environment its actually super capable. Its ability to sandbox testing work and now finally to bring this through to prod is engineering practice applied to CRM. Their API is also well documented and powerful. > > **Nackdelar**: There are a few hubspot specific quirks to their api - like referring to users by ID only, and then having to map these locally when scripting. Also I find the idea that you "can't" create an infinite loop of comms with its own stopping condition a little insulting, given you can craft the same thing using work arounds > > Brilliant - adaptable, scalable automation platform for customer management, marketing and general business organisation and reporting. ----- Page: 1 / 9\ Nästa: [Next page](https://www.capterra.se/software/182476/hubspot-service-hub?page=2) ## Links - [View on Capterra](https://www.capterra.se/software/182476/hubspot-service-hub) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data