--- description: Få detaljerad information om CloudTalk, dess användbarhet, funktioner, pris, fördelar och nackdelar från verifierade användarupplevelser. Läs recensioner och upptäck liknande verktyg på Capterra Sverige. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CloudTalk: Pris och betyg 2026 - Capterra Sverige --- Breadcrumb: [Hem](/) > [Program för telefonsystem](/directory/30083/call-accounting/software) > [CloudTalk](/software/182004/cloudtalk) # CloudTalk Canonical: https://www.capterra.se/software/182004/cloudtalk Page: 1 / 12\ Nästa: [Next page](https://www.capterra.se/software/182004/cloudtalk?page=2) > CloudTalk är ett molnbaserat telefonsystem för support- och säljteam. Det blir enkelt och roligt att ringa. Skaffa din gratis provperiod idag. > > Verdict: Rated **4.4/5** by 268 users. Top-rated for **Sannolikhet att rekommendera**. ----- ## Overview ### Vem använder CloudTalk? CloudTalk hjälper små och medelstora företag att installera och driva virtuella telefonsystem från hela världen. Programvaran används vanligtvis för försäljning i utgående samtal och för kundtjänst i inkommande samtal. ## Quick Stats & Ratings | Metric | Betygsättning | Detail | | **Totalt** | **4.4/5** | 268 Recensioner | | Enkel användning | 4.5/5 | Based on overall reviews | | Kundtjänst | 4.3/5 | Based on overall reviews | | Valuta för pengarna | 4.2/5 | Based on overall reviews | | Funktioner | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Sannolikhet att rekommendera) | ## Om leverantören - **Företag**: CloudTalk - **Founded**: 2016 ## Commercial Context - **Startpris**: 19,00 US$ - **Pricing model**: (Gratis provperiod) - **Target Audience**: Egenföretagare, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Moln, SaaS, webb-baserat, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Supported Languages**: engelska, tjeckiska - **Available Countries**: Albanien, Amerikanska Jungfruöarna, Andorra, Anguilla, Antigua och Barbuda, Aruba, Australien, Bahamas, Barbados, Belarus, Belgien, Belize, Bermuda, Bosnien och Hercegovina, Brasilien, Brittiska Jungfruöarna, Bulgarien, Caymanöarna, Costa Rica, Curaçao and 76 more ## Funktioner - Agentgränssnitt - Aktivitetspanel - Anpassningsbara rapporter - Audio/Video Conferencing - Automated Attendant - Automatiserad routing - Automatisk samtalsfördelning - Automatisk uppringare - Automatisk uppringare - By-Extension-rapportering - CRM - Call Center-hantering - Call Scripting - Employee Coaching Tools - Feedback-hantering - Filöverföring - Flera kommunikationskanaler - Förutsägbar uppringare - Hantering av samtalslistor - IVR - Inspelning - Inspelning av samtal - Instrumentbräda - KPI-övervakning - Kampanjhantering - Kommunikationshantering - Konferens - Kontaktledning - Kundupplevelseshantering - Kvalitetshantering - Köhantering - Listhantering - Nummer- ID - Omvandlingsspårning - PBX - Rapportering och analys - SIP-trunking - Samtalsdirigering - Samtalsfiltrering - Samtalsloggning - Samtalslängd - Samtalsprofiler - Samtalsrapportering - Samtalsspårning - Samtalsöverföring - Third-Party Integrations - Transkribering av telefonsamtal - Varningar / Meddelanden - VoIP - Återuppringningsplanering ... and 23 more features ## Integrations (27 total) - Adobe Commerce - BigCommerce - Copper - Freshdesk - Front - Google Contacts - Groove - Help Scout - HubSpot CRM - HubSpot Sales Hub - HubSpot Service Hub - Intercom - Kommo - Kustomer - LiveAgent ... and 12 more integrations ## Support Options - E-post / Kundtjänst - Vanliga frågor / Forum - Baskunskap - Telefonsupport - 24/7 (Live-support) - Chatt ## Category - [Program för telefonsystem](https://www.capterra.se/directory/30083/call-accounting/software) ## Relaterade kategorier - [Program för telefonsystem](https://www.capterra.se/directory/30083/call-accounting/software) - [Verktyg för samtalsinspelning](https://www.capterra.se/directory/30533/call-recording/software) - [IVR-program](https://www.capterra.se/directory/30231/ivr/software) - [Program för samtalsspårning](https://www.capterra.se/directory/30901/call-tracking/software) - [Telefonsystem för företag](https://www.capterra.se/directory/31101/business-phone-systems/software) ## Alternativ 1. [Bitrix24](https://www.capterra.se/software/113540/bitrix24) — 4.2/5 (984 reviews) 2. [3CX](https://www.capterra.se/software/158704/3cx) — 4.4/5 (465 reviews) 3. [Kixie PowerCall](https://www.capterra.se/software/135636/kixie-powercall) — 4.6/5 (293 reviews) 4. [Aircall](https://www.capterra.se/software/144486/aircall) — 4.2/5 (458 reviews) 5. [Squaretalk](https://www.capterra.se/software/219046/squaretalk-matrix) — 4.9/5 (101 reviews) ## Recensioner ### "My All in one and daily Driver" — 5.0/5 > **Nishant** | *4 augusti 2025* | Turistföretag | Recommendation rating: 10.0/10 > > **Fördelar**: CloudTalk is intuitive and easy to use, with excellent call quality and reliable global connectivity. It integrates smoothly with popular CRMs like HubSpot and Salesforce, saving time with automatic logging. Features like call recording, smart routing, and analytics help improve team performance. Its cloud-based setup makes it ideal for remote teams, and customer support is responsive and helpful. > > **Nackdelar**: Pricing can become expensive as you scale or add premium features. The mobile app lacks some key functions compared to desktop. Occasional glitches or lag may occur in the desktop version. Complex features like advanced routing or automation have a steeper learning curve. Also, being entirely cloud-based, it relies heavily on a stable internet connection for optimal performance. ----- ### "Cloudtalk review" — 5.0/5 > **Dhanesh** | *15 december 2025* | Utbildningsförvaltning | Recommendation rating: 3.0/10 > > **Fördelar**: Genuine and integrations are good Name is displayed on call or double check on number is not required Shows what time the call has been done with recordings which is great too > > **Nackdelar**: Sometimes the wait time is a lot Trying to change the country number is a but confusion but it is manageable. Could be better at that. > > After a few weeks of usuage the UI felt easy to use. Don’t need to recheck the number as name displays ----- ### "Looks good from a distance, but they're a mess internally" — 2.0/5 > **Adam** | *13 juli 2021* | Underhållning | Recommendation rating: 2.0/10 > > **Fördelar**: The idea of the software being able to tie remote-access cell phones together is wonderful, but not fully fleshed out. Their IVR interface seems great on the webpage, but it often glitches, and calls just get dumped to a voicemail void with no message. > > **Nackdelar**: CloudTalk is a young system that promises more than it can deliver. They offer apps for all sorts of connection points, and integrated systems for automation... but once you get signed up, you learn that most of it is beta software and it's SUPER glitchy. The marketing team is propping up a half-built software system. The iPhone and Desktop apps do not work reliably (if-at-all). The Phone app cannot transfer calls or take SMS messages properly. It often just quits in the background on your phone so you don't even know that your phone cannot receive calls. The system also drops entire call processes and never lets you know that someone tried to call. I've tried calling our own office phone and not been able to get through to my own desk through cloudtalk. Their support chat service says "average response time is 5 minutes" but it usually is 2-4 hours, or a couple days. No explanation why. They REFUSE to get on the phone to solve issues unless you pay 2x as much for an Expert account, which is just a sign that they do not care about anyone but their premium customers. They will NOT go out of their way to help you. I had a lot of faith in this company when we first saw a demo of CloudTalk, and thought that it would be perfect for us, but they just put too many roadblocks in the way for us to continue using their service. I don't feel like a valued customer, and I don't see any improvement in a year. ----- ### "intruitive for Both Admins and Users" — 5.0/5 > **Eyituoyo** | *10 juli 2019* | Informationsteknologi och tjänster | Recommendation rating: 9.0/10 > > **Fördelar**: One of the most difficult issues with adapting to new software is not just getting the administrators to like and accept the software but to also get the final users of the solutions (support team) to use it with minimal setup and a short learning cycle. It was so easy for staff to make use of it right out of the box that we were running literally within minutes. Also as a Systems Administrator, nothing is better than having a clean interface to work with, you get a quick summary right on your dashboard and any function or feature you need is within easy reach. Plus with the support staff helping to iron out any and all issues that pop up, which was very few (was mostly our fault - a bad internet), we were more than happy having it as our default solution moving forward. > > **Nackdelar**: For now, I don't think there is anything negative I have to say about Cloudtalk. Would love to pick a number from a selection but that's not a con. > > There are few companies that earn our respect in both terms of service and after-sales support and Cloudtalk has really impressed us. We see ourselves doing business with them for the foreseeable future. ----- ### "CloudTalk offers the best solution to our small team" — 5.0/5 > **Stefan** | *10 juni 2020* | Marknadsföring och reklam | Recommendation rating: 10.0/10 > > **Fördelar**: The most incredible feature about CloudTalk is the function to autorecord convesations and to integrate them into our current CRM (we are using HubSpot). This is very convenient when reaching out to potential clients once again after several days or even weeks have passed because I can always go back into the frame and the vibe of the previous call and seamlessly go on to the next. > > **Nackdelar**: There is nothing in particular that comes to mind. Maybe the call prices per minute are a little higher than for other cloud telephone systems. > > With CloudTalk we are solving the cold outreach via phone to potentially interested customers. The benefits of the software are: Monthly payable (no annual membership required), great customer support(\!), intuitive handling and easy to use. Plus, CloudTalk works very well with most existing CRMs. ----- Page: 1 / 12\ Nästa: [Next page](https://www.capterra.se/software/182004/cloudtalk?page=2) ## Links - [View on Capterra](https://www.capterra.se/software/182004/cloudtalk) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data