--- description: Få detaljerad information om Zoho Assist, dess användbarhet, funktioner, pris, fördelar och nackdelar från verifierade användarupplevelser. Läs recensioner och upptäck liknande verktyg på Capterra Sverige. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoho Assist: Pris och betyg 2026 - Capterra Sverige --- Breadcrumb: [Hem](/) > [Programvara för fjärrsupport](/directory/30928/remote-support/software) > [Zoho Assist](/software/181775/zoho-assist) # Zoho Assist Canonical: https://www.capterra.se/software/181775/zoho-assist Page: 1 / 61\ Nästa: [Next page](https://www.capterra.se/software/181775/zoho-assist?page=2) > Zoho Assist erbjuder ett enkelt och smidigt användargränssnitt för anslutning till fjärrdatorer var som helst i världen. > > Verdict: Rated **4.7/5** by 1497 users. Top-rated for **Sannolikhet att rekommendera**. ----- ## Overview ### Vem använder Zoho Assist? Outsourcad IT- och MSP-support, IT-support, kundtjänst. ## Quick Stats & Ratings | Metric | Betygsättning | Detail | | **Totalt** | **4.7/5** | 1497 Recensioner | | Enkel användning | 4.7/5 | Based on overall reviews | | Kundtjänst | 4.6/5 | Based on overall reviews | | Valuta för pengarna | 4.7/5 | Based on overall reviews | | Funktioner | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Sannolikhet att rekommendera) | ## Om leverantören - **Företag**: Zoho - **Founded**: 1996 ## Commercial Context - **Startpris**: 480,00 INR - **Pricing model**: (Free version available) (Gratis provperiod) - **Target Audience**: Egenföretagare, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Moln, SaaS, webb-baserat, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Supported Languages**: bulgariska, engelska, franska, italienska, japanska, kinesiska, koreanska, nederländska, portugisiska, spanska, svenska, traditionell kinesiska, tyska - **Available Countries**: Afghanistan, Albanien, Algeriet, Amerikanska Jungfruöarna, Amerikanska Samoa, Andorra, Angola, Anguilla, Antigua och Barbuda, Argentina, Armenien, Aruba, Australien, Azerbajdzjan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgien and 209 more ## Funktioner - Anteckningar - Chatt och meddelanden - Desktop/Browser Sharing - Diagnos verktyg - Felsökning - Fildelning - Filöverföring - Fjärrstöd - Fjärråtkomst / kontroll - Flera kommunikationskanaler - För MSP: s - HD Audio/Video - Inspelning - Inspelning av session - Instrumentbräda - Kontroll och hantering remote - Livechatt - Mobil skärmdelning - Mobilåtkomst - Obemannad tillgång - Problemhantering - Rapportering och analys - Rapportering och statistik - Real-Time Monitoring - Realtidschatt - Samarbetsverktyg - Schemaläggning - Serverövervakning - Självbetjäningsportal - Skärmdelning - Skärmdelning i realtid - Skärminspelning - Stöd för biljetthantering - Säkerhetskopiering och återställning - Undersökningar och feedback - Videochatt - Videokonferense - Åtkomstkontroller / behörigheter ## Integrations (17 total) - Freshdesk - Google Workspace - JIRA Service Management - Jira - ManageEngine Endpoint Central - ManageEngine Mobile Device Manager Plus - ManageEngine ServiceDesk Plus - ManageEngine ServiceDesk Plus MSP - Microsoft Teams - ServiceNow - Slack - Spiceworks Cloud Help Desk - Zendesk Suite - Zoho Bookings - Zoho Desk ... and 2 more integrations ## Support Options - E-post / Kundtjänst - Vanliga frågor / Forum - Baskunskap - Telefonsupport - 24/7 (Live-support) - Chatt ## Category - [Programvara för fjärrsupport](https://www.capterra.se/directory/30928/remote-support/software) ## Relaterade kategorier - [Programvara för fjärrsupport](https://www.capterra.se/directory/30928/remote-support/software) - [Plattform för distansarbete](https://www.capterra.se/directory/31855/remote-work/software) - [Fjärrskrivbord program](https://www.capterra.se/directory/31955/remote-desktop/software) - [ITSM-verktyg](https://www.capterra.se/directory/30676/itsm/software) - [Programvara för Managed Service Providers (MSP)](https://www.capterra.se/directory/30921/msp/software) ## Alternativ 1. [Freshdesk](https://www.capterra.se/software/124981/freshdesk) — 4.5/5 (3487 reviews) 2. [TeamViewer ONE](https://www.capterra.se/software/122252/teamviewer) — 4.6/5 (11642 reviews) 3. [Slack](https://www.capterra.se/software/135003/slack) — 4.7/5 (24221 reviews) 4. [ISL Light](https://www.capterra.se/software/146892/isl-light) — 4.7/5 (779 reviews) 5. [JIRA Service Management](https://www.capterra.se/software/138769/jira-service-management) — 4.5/5 (779 reviews) ## Recensioner ### "Zoho Assist review" — 5.0/5 > **Erik** | *26 augusti 2026* | Bokföring | Recommendation rating: 10.0/10 > > **Fördelar**: Zoho assist has exceptional possibilities when it comes to technicians privileges. When other software freezes during admin consent, reboot etc. Zoho Assist simply just work\! > > **Nackdelar**: Because of the huge possibilities, you need to think about your security conserns seriously. The tool is powerful, make sure you setup appropriate limitations. > > We've been using Zoho Assist for years. Never had any serious issues. Users love it and we love it as it provides a first class experience for our customers. ----- ### "Best in class" — 5.0/5 > **Sören** | *30 maj 2025* | Telekommunikation | Recommendation rating: 10.0/10 > > **Fördelar**: Very easy to use and our customers find it easy to start up. Very reliable and stable. I have used another service from years back and now I regret that I did'nt change to ZoHo earlier. > > **Nackdelar**: Nothing to say that is negative, I have used another service from years back and now I regret that I did'nt change to ZoHo earlier. > > Easy to use, reliable, safe, affordable. I have used another service from years back and now I regret that I did'nt change to ZoHo earlier. ----- ### "Very good remote tool" — 5.0/5 > **Daniel** | *22 oktober 2024* | Kundservice | Recommendation rating: 7.0/10 > > **Fördelar**: Easy to install and use, i really like that you can use the application through webbrowser or a locally installed application > > **Nackdelar**: Nothing to be honest, maybe more functions at the minimum level > > Very easy to use and nice pricing. Very fast to get started with the application. ----- ### "Reliable, feature-rich remote support tool with excellent value for money" — 5.0/5 > **Artur** | *7 september 2026* | Informationsteknologi och tjänster | Recommendation rating: 10.0/10 > > **Fördelar**: Zoho Assist is exceptionally fast and easy to deploy. Unattended access setup takes just a couple of minutes, and connecting to client machines via on-demand sessions works seamlessly right through web browsers without requiring heavy client installations. Key features that stand out: Multi-monitor support and screen toggling: Smooth performance across multiple monitors without latency. Unattended Access: High reliability for remote server maintenance and endpoint management. Security \& Compliance: Built-in UAC prompts, SSL encryption, and two-factor authentication provide complete peace of mind. Integration: Integrates effortlessly into ticketing and CRM systems for seamless technician workflows. Compared to competitors like TeamViewer or AnyDesk, Zoho Assist offers equal—if not better—stability at a fraction of the cost. > > **Nackdelar**: Large file transfers can occasionally experience slight speed throttles depending on network conditions compared to direct LAN transfers. Mobile-to-desktop session controls are functional, but the screen scaling on smaller mobile displays takes a bit of getting used to. > > We have been using Zoho Assist as our primary tool for remote support and unattended system maintenance. It handles both quick on-demand troubleshooting for end-users and background administration of unattended machines across different networks reliably. Connection stability is solid, session initiation is rapid, and the web interface is clean and intuitive for technicians. It drastically reduces resolution times for remote IT tasks and provides an enterprise-level feature set at an accessible price point. ----- ### "Convenient Solution for Everyday IT Support" — 4.0/5 > **Charith** | *11 september 2026* | Affärsmaterial och utrustning | Recommendation rating: 9.0/10 > > **Fördelar**: Zoho Assist is very easy to use and provides reliable Remote Access for day-to-day IT support. The interface is straightforward, and features such as unattended access and file transfer make remote troubleshooting much easier. The Ease of Use and overall Value for Money are particularly good compared with similar remote support solutions. > > **Nackdelar**: Occasionally, there can be Connection Issues, especially when network conditions are not ideal. There are also some minor Bugs and Issues that could be improved. More advanced customization and reporting options would also be useful for larger IT teams. > > Overall, my experience with Zoho Assist has been positive. It is a reliable tool for remote IT support and allows us to troubleshoot user devices without needing to be physically present. The Remote Access performance is generally good, and the software is easy for both technicians and end users to work with. Customer Support has also been helpful when assistance is required. Regular Software Updates and improvements would further enhance the product and address some of the minor issues. ----- Page: 1 / 61\ Nästa: [Next page](https://www.capterra.se/software/181775/zoho-assist?page=2) ## Links - [View on Capterra](https://www.capterra.se/software/181775/zoho-assist) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data