--- description: Få detaljerad information om Zoho Assist, dess användbarhet, funktioner, pris, fördelar och nackdelar från verifierade användarupplevelser. Läs recensioner och upptäck liknande verktyg på Capterra Sverige. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoho Assist: Pris och betyg 2026 - Capterra Sverige --- Breadcrumb: [Hem](/) > [Programvara för fjärrsupport](/directory/30928/remote-support/software) > [Zoho Assist](/software/181775/zoho-assist) # Zoho Assist Canonical: https://www.capterra.se/software/181775/zoho-assist Page: 1 / 59\ Nästa: [Next page](https://www.capterra.se/software/181775/zoho-assist?page=2) > Zoho Assist erbjuder ett enkelt och smidigt användargränssnitt för anslutning till fjärrdatorer var som helst i världen. > > Verdict: Rated **4.7/5** by 1446 users. Top-rated for **Sannolikhet att rekommendera**. ----- ## Overview ### Vem använder Zoho Assist? Outsourcad IT- och MSP-support, IT-support, kundtjänst. ## Quick Stats & Ratings | Metric | Betygsättning | Detail | | **Totalt** | **4.7/5** | 1446 Recensioner | | Enkel användning | 4.7/5 | Based on overall reviews | | Kundtjänst | 4.6/5 | Based on overall reviews | | Valuta för pengarna | 4.7/5 | Based on overall reviews | | Funktioner | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Sannolikhet att rekommendera) | ## Om leverantören - **Företag**: Zoho - **Founded**: 1996 ## Commercial Context - **Startpris**: 480,00 INR - **Pricing model**: (Free version available) (Gratis provperiod) - **Target Audience**: Egenföretagare, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Moln, SaaS, webb-baserat, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Supported Languages**: bulgariska, engelska, franska, italienska, japanska, kinesiska, koreanska, nederländska, portugisiska, spanska, svenska, tyska - **Available Countries**: Afghanistan, Albanien, Algeriet, Amerikanska Jungfruöarna, Amerikanska Samoa, Andorra, Angola, Anguilla, Antigua och Barbuda, Argentina, Armenien, Aruba, Australien, Azerbajdzjan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgien and 209 more ## Funktioner - Anteckningar - Chatt och meddelanden - Desktop/Browser Sharing - Diagnos verktyg - Felsökning - Fildelning - Filöverföring - Fjärrstöd - Fjärråtkomst / kontroll - Flera kommunikationskanaler - För MSP: s - HD Audio/Video - Inspelning - Inspelning av session - Instrumentbräda - Kontroll och hantering remote - Livechatt - Mobil skärmdelning - Mobilåtkomst - Obemannad tillgång - Problemhantering - Rapportering och analys - Rapportering och statistik - Real-Time Monitoring - Realtidschatt - Samarbetsverktyg - Schemaläggning - Serverövervakning - Självbetjäningsportal - Skärmdelning - Skärmdelning i realtid - Skärminspelning - Stöd för biljetthantering - Säkerhetskopiering och återställning - Undersökningar och feedback - Videochatt - Videokonferense - Åtkomstkontroller / behörigheter ## Integrations (17 total) - Freshdesk - Google Workspace - JIRA Service Management - Jira - ManageEngine Endpoint Central - ManageEngine Mobile Device Manager Plus - ManageEngine ServiceDesk Plus - ManageEngine ServiceDesk Plus MSP - Microsoft Teams - ServiceNow - Slack - Spiceworks Cloud Help Desk - Zendesk Suite - Zoho Bookings - Zoho Desk ... and 2 more integrations ## Support Options - E-post / Kundtjänst - Vanliga frågor / Forum - Baskunskap - Telefonsupport - 24/7 (Live-support) - Chatt ## Category - [Programvara för fjärrsupport](https://www.capterra.se/directory/30928/remote-support/software) ## Relaterade kategorier - [Programvara för fjärrsupport](https://www.capterra.se/directory/30928/remote-support/software) - [Plattform för distansarbete](https://www.capterra.se/directory/31855/remote-work/software) - [Fjärrskrivbord program](https://www.capterra.se/directory/31955/remote-desktop/software) - [ITSM-verktyg](https://www.capterra.se/directory/30676/itsm/software) - [Programvara för Managed Service Providers (MSP)](https://www.capterra.se/directory/30921/msp/software) ## Alternativ 1. [Freshdesk](https://www.capterra.se/software/124981/freshdesk) — 4.5/5 (3460 reviews) 2. [TeamViewer ONE](https://www.capterra.se/software/122252/teamviewer) — 4.6/5 (11629 reviews) 3. [Slack](https://www.capterra.se/software/135003/slack) — 4.7/5 (24146 reviews) 4. [ISL Light](https://www.capterra.se/software/146892/isl-light) — 4.7/5 (779 reviews) 5. [Pulseway](https://www.capterra.se/software/141792/pulseway) — 4.7/5 (310 reviews) ## Recensioner ### "Best in class" — 5.0/5 > **Sören** | *30 maj 2025* | Telekommunikation | Recommendation rating: 10.0/10 > > **Fördelar**: Very easy to use and our customers find it easy to start up. Very reliable and stable. I have used another service from years back and now I regret that I did'nt change to ZoHo earlier. > > **Nackdelar**: Nothing to say that is negative, I have used another service from years back and now I regret that I did'nt change to ZoHo earlier. > > Easy to use, reliable, safe, affordable. I have used another service from years back and now I regret that I did'nt change to ZoHo earlier. ----- ### "Very good remote tool" — 5.0/5 > **Daniel** | *22 oktober 2024* | Kundservice | Recommendation rating: 7.0/10 > > **Fördelar**: Easy to install and use, i really like that you can use the application through webbrowser or a locally installed application > > **Nackdelar**: Nothing to be honest, maybe more functions at the minimum level > > Very easy to use and nice pricing. Very fast to get started with the application. ----- ### "Other softwares don't even come close to Zoho" — 5.0/5 > **Trevor** | *23 maj 2026* | Kundservice | Recommendation rating: 10.0/10 > > **Fördelar**: I have a small business, and Zoho Assist helps me so much. The value for money is amazing, since I use the free account I'm able to not only connect remotely but I can have a few computers on unattended access so I can help whenever. We have multiple branches and being able to jump on and assist is a Godsend. It's so easy to use, I have people who are not computer savvy able to use it and it just works. The connection is stable, never having any connection issues at all. > > **Nackdelar**: Honestly, nothing. I don't like that it's always asking me to pay for it, but I think they finally got me today and I'm going to upgrade to the $18 plan as one pro user, and no unattended access except the free ones. > > Overall, my experience has been a good one. I needed a program that I could jump on, send a link and access a computer remotely without needed excess drivers and other random things installing in the background, just a few buttons and I'm connected. I tried using other programs but they seem like they were made in the 80s compared to this. ----- ### "Easy to Use, Reliable Remote Support Tool" — 5.0/5 > **Will** | *26 maj 2026* | Grossist | Recommendation rating: 10.0/10 > > **Fördelar**: Zoho Assist is extremely easy to use, both for the technician and the end user. The setup process is quick, and joining a remote session is straightforward with minimal steps, which is ideal when supporting non‑technical users. The interface is clear and well organised, making it simple to navigate between sessions, file transfers, and system tools. Performance is reliable, with stable connections and good screen responsiveness. It also integrates well with other Zoho products, which helps streamline workflows. > > **Nackdelar**: There are very few downsides overall, but at times the interface can feel slightly basic compared to some higher-end alternatives. Some advanced features are not as intuitive to locate initially, and there can occasionally be minor latency depending on the network connection. However, these issues are relatively minor and do not impact day-to-day use. > > Overall, Zoho Assist provides a dependable and user-friendly remote support solution. It strikes a good balance between simplicity and functionality, making it suitable for both IT professionals and less technical users. The platform allows quick access to remote machines, supports efficient troubleshooting, and reduces the time needed to resolve issues. It has become a reliable tool for day-to-day support tasks, especially in environments where ease of access and minimal setup are key. ----- ### "Remote Access Connection Issues" — 1.0/5 > **Adrian** | *23 juni 2026* | Dator- och nätverkssäkerhet | Recommendation rating: 2.0/10 > > **Fördelar**: Faster connection speed when connected. Lesser latency in comparison to team viewer and any desk platforms. > > **Nackdelar**: Long process setting up a remote session with a client. From the downloading remote access file to authentication, is very long. ----- Page: 1 / 59\ Nästa: [Next page](https://www.capterra.se/software/181775/zoho-assist?page=2) ## Links - [View on Capterra](https://www.capterra.se/software/181775/zoho-assist) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data