--- description: Få detaljerad information om Zoho Assist, dess användbarhet, funktioner, pris, fördelar och nackdelar från verifierade användarupplevelser. Läs recensioner och upptäck liknande verktyg på Capterra Sverige. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoho Assist: Pris och betyg 2026 - Capterra Sverige --- Breadcrumb: [Hem](/) > [Programvara för fjärrsupport](/directory/30928/remote-support/software) > [Zoho Assist](/software/181775/zoho-assist) # Zoho Assist Canonical: https://www.capterra.se/software/181775/zoho-assist Page: 1 / 58\ Nästa: [Next page](https://www.capterra.se/software/181775/zoho-assist?page=2) > Zoho Assist erbjuder ett enkelt och smidigt användargränssnitt för anslutning till fjärrdatorer var som helst i världen. > > Verdict: Rated **4.7/5** by 1406 users. Top-rated for **Sannolikhet att rekommendera**. ----- ## Overview ### Vem använder Zoho Assist? Outsourcad IT- och MSP-support, IT-support, kundtjänst. ## Quick Stats & Ratings | Metric | Betygsättning | Detail | | **Totalt** | **4.7/5** | 1406 Recensioner | | Enkel användning | 4.7/5 | Based on overall reviews | | Kundtjänst | 4.6/5 | Based on overall reviews | | Valuta för pengarna | 4.7/5 | Based on overall reviews | | Funktioner | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Sannolikhet att rekommendera) | ## Om leverantören - **Företag**: Zoho - **Founded**: 1996 ## Commercial Context - **Startpris**: 480,00 INR - **Pricing model**: (Free version available) (Gratis provperiod) - **Target Audience**: Egenföretagare, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Moln, SaaS, webb-baserat, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Supported Languages**: bulgariska, engelska, franska, italienska, japanska, kinesiska, koreanska, nederländska, portugisiska, spanska, svenska, tyska - **Available Countries**: Afghanistan, Albanien, Algeriet, Amerikanska Jungfruöarna, Amerikanska Samoa, Andorra, Angola, Anguilla, Antigua och Barbuda, Argentina, Armenien, Aruba, Australien, Azerbajdzjan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgien and 209 more ## Funktioner - Anteckningar - Chatt och meddelanden - Desktop/Browser Sharing - Diagnos verktyg - Felsökning - Fildelning - Filöverföring - Fjärrstöd - Fjärråtkomst / kontroll - Flera kommunikationskanaler - För MSP: s - HD Audio/Video - Inspelning - Inspelning av session - Instrumentbräda - Kontroll och hantering remote - Livechatt - Mobil skärmdelning - Mobilåtkomst - Obemannad tillgång - Problemhantering - Rapportering och analys - Rapportering och statistik - Real-Time Monitoring - Realtidschatt - Samarbetsverktyg - Schemaläggning - Serverövervakning - Självbetjäningsportal - Skärmdelning - Skärmdelning i realtid - Skärminspelning - Stöd för biljetthantering - Säkerhetskopiering och återställning - Undersökningar och feedback - Videochatt - Videokonferense - Åtkomstkontroller / behörigheter ## Integrations (17 total) - Freshdesk - Google Workspace - JIRA Service Management - Jira - ManageEngine Endpoint Central - ManageEngine Mobile Device Manager Plus - ManageEngine ServiceDesk Plus - ManageEngine ServiceDesk Plus MSP - Microsoft Teams - ServiceNow - Slack - Spiceworks Cloud Help Desk - Zendesk Suite - Zoho Bookings - Zoho Desk ... and 2 more integrations ## Support Options - E-post / Kundtjänst - Vanliga frågor / Forum - Baskunskap - Telefonsupport - 24/7 (Live-support) - Chatt ## Category - [Programvara för fjärrsupport](https://www.capterra.se/directory/30928/remote-support/software) ## Relaterade kategorier - [Programvara för fjärrsupport](https://www.capterra.se/directory/30928/remote-support/software) - [Plattform för distansarbete](https://www.capterra.se/directory/31855/remote-work/software) - [Fjärrskrivbord program](https://www.capterra.se/directory/31955/remote-desktop/software) - [ITSM-verktyg](https://www.capterra.se/directory/30676/itsm/software) - [Programvara för Managed Service Providers (MSP)](https://www.capterra.se/directory/30921/msp/software) ## Alternativ 1. [Atera](https://www.capterra.se/software/144309/atera) — 4.5/5 (448 reviews) 2. [TeamViewer ONE](https://www.capterra.se/software/122252/teamviewer) — 4.6/5 (11626 reviews) 3. [Slack](https://www.capterra.se/software/135003/slack) — 4.7/5 (24103 reviews) 4. [Iperius Remote](https://www.capterra.se/software/219280/iperius-remote) — 4.3/5 (227 reviews) 5. [ISL Light](https://www.capterra.se/software/146892/isl-light) — 4.7/5 (779 reviews) ## Recensioner ### "Best in class" — 5.0/5 > **Sören** | *30 maj 2025* | Telekommunikation | Recommendation rating: 10.0/10 > > **Fördelar**: Very easy to use and our customers find it easy to start up. Very reliable and stable. I have used another service from years back and now I regret that I did'nt change to ZoHo earlier. > > **Nackdelar**: Nothing to say that is negative, I have used another service from years back and now I regret that I did'nt change to ZoHo earlier. > > Easy to use, reliable, safe, affordable. I have used another service from years back and now I regret that I did'nt change to ZoHo earlier. ----- ### "Very good remote tool" — 5.0/5 > **Daniel** | *22 oktober 2024* | Kundservice | Recommendation rating: 7.0/10 > > **Fördelar**: Easy to install and use, i really like that you can use the application through webbrowser or a locally installed application > > **Nackdelar**: Nothing to be honest, maybe more functions at the minimum level > > Very easy to use and nice pricing. Very fast to get started with the application. ----- ### "It is my favourite remote access solution" — 5.0/5 > **Roscoe** | *31 mars 2026* | Statsförvaltningen | Recommendation rating: 10.0/10 > > **Fördelar**: Zoho was very easy to use, and ease to install. It links with Spiceworks Help Desk which is great bc I can track tickets by device. Saves so much time being able to remote access. I usedthe option that allows me to group devices like I was used to when I used BeyondTrust Bomgar. It is a great tool without any need for customer support to guide you through setup. It also offers MFA which is a great option for users needing a secure remote access option. Lastly, value\!\!\! It is very valuable as a government agency that has a fixed budget. I have been and will continue to recommend this product > > **Nackdelar**: The option of technician vs unattended assistance was confusing in the beginning. I had to use the trial to understand the difference. I wish it was made clearer in the pricing. > > love it\!\!\!\! I have used multiple applications - Bomgar, Teamviewer, Anyviewer, AnyDesk, ScreenConnect - and this one is my favourite. Bomgar is 2nd. If I was given an option to use any on my list and someone was paying for it, I would still choose Zoho. The pricing options and customizations make it a no brainer. ----- ### "Reliable Remote Support with Zoho Assist for Small Business" — 4.0/5 > **Verifierad recensent** | *17 april 2026* | Datorhårdvara | Recommendation rating: 9.0/10 > > **Fördelar**: What I like most about Zoho Assist for my small business is how simple and effective it is for providing remote support to my clients. It allows me to quickly connect to client machines, troubleshoot issues, and resolve problems without needing to be on-site, which saves both time and money. The interface is straightforward, and the ability to start sessions quickly makes it easy to deliver responsive support. It’s a practical tool that helps me maintain a professional and efficient support experience for my clients. > > **Nackdelar**: What I dislike is that there can occasionally be minor performance hiccups or limitations depending on the client’s network connection, which can impact the smoothness of a session. Some advanced features are also locked behind higher-tier plans, which can be a consideration for a small business trying to keep costs down. While it generally works well, there are moments where it doesn’t feel as polished as some larger, more established remote support platforms. > > Overall, my experience with Zoho Assist has been very positive. It provides a reliable and cost-effective solution for delivering remote support, which is essential for running a small IT-focused business. Despite a few minor drawbacks, it offers strong functionality and ease of use, making it a valuable tool for supporting clients and maintaining efficient operations. ----- ### "Well, it has the potential to be excellent, but it needs improvement." — 3.0/5 > **Raul** | *20 februari 2026* | Internet | Recommendation rating: 5.0/10 > > **Fördelar**: In terms of cost-effectiveness, the site offers several features at a low cost, allowing you to add multiple domains under a single subscription. > > **Nackdelar**: The experience was good in terms of cost-effectiveness. However, there are many issues in the initial steps. I enter the password and it’s not recognized; I enable authentication for one user, and it asks for authentication from others I haven’t even set up yet. There are problems logging in, forcing me to keep switching between apps until it works. Basic settings are confusing to find. > > Well, it has the potential to be excellent, but it needs improvement. I hope the service improves in these areas, thereby overcoming these issues. ----- Page: 1 / 58\ Nästa: [Next page](https://www.capterra.se/software/181775/zoho-assist?page=2) ## Links - [View on Capterra](https://www.capterra.se/software/181775/zoho-assist) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data