--- description: Få detaljerad information om Zoho Assist, dess användbarhet, funktioner, pris, fördelar och nackdelar från verifierade användarupplevelser. Läs recensioner och upptäck liknande verktyg på Capterra Sverige. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoho Assist: Pris och betyg 2026 - Capterra Sverige --- Breadcrumb: [Hem](/) > [Programvara för fjärrsupport](/directory/30928/remote-support/software) > [Zoho Assist](/software/181775/zoho-assist) # Zoho Assist Canonical: https://www.capterra.se/software/181775/zoho-assist Page: 1 / 60\ Nästa: [Next page](https://www.capterra.se/software/181775/zoho-assist?page=2) > Zoho Assist erbjuder ett enkelt och smidigt användargränssnitt för anslutning till fjärrdatorer var som helst i världen. > > Verdict: Rated **4.7/5** by 1476 users. Top-rated for **Sannolikhet att rekommendera**. ----- ## Overview ### Vem använder Zoho Assist? Outsourcad IT- och MSP-support, IT-support, kundtjänst. ## Quick Stats & Ratings | Metric | Betygsättning | Detail | | **Totalt** | **4.7/5** | 1476 Recensioner | | Enkel användning | 4.7/5 | Based on overall reviews | | Kundtjänst | 4.6/5 | Based on overall reviews | | Valuta för pengarna | 4.7/5 | Based on overall reviews | | Funktioner | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Sannolikhet att rekommendera) | ## Om leverantören - **Företag**: Zoho - **Founded**: 1996 ## Commercial Context - **Startpris**: 480,00 INR - **Pricing model**: (Free version available) (Gratis provperiod) - **Target Audience**: Egenföretagare, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Moln, SaaS, webb-baserat, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Supported Languages**: bulgariska, engelska, franska, italienska, japanska, kinesiska, koreanska, nederländska, portugisiska, spanska, svenska, tyska - **Available Countries**: Afghanistan, Albanien, Algeriet, Amerikanska Jungfruöarna, Amerikanska Samoa, Andorra, Angola, Anguilla, Antigua och Barbuda, Argentina, Armenien, Aruba, Australien, Azerbajdzjan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgien and 209 more ## Funktioner - Anteckningar - Chatt och meddelanden - Desktop/Browser Sharing - Diagnos verktyg - Felsökning - Fildelning - Filöverföring - Fjärrstöd - Fjärråtkomst / kontroll - Flera kommunikationskanaler - För MSP: s - HD Audio/Video - Inspelning - Inspelning av session - Instrumentbräda - Kontroll och hantering remote - Livechatt - Mobil skärmdelning - Mobilåtkomst - Obemannad tillgång - Problemhantering - Rapportering och analys - Rapportering och statistik - Real-Time Monitoring - Realtidschatt - Samarbetsverktyg - Schemaläggning - Serverövervakning - Självbetjäningsportal - Skärmdelning - Skärmdelning i realtid - Skärminspelning - Stöd för biljetthantering - Säkerhetskopiering och återställning - Undersökningar och feedback - Videochatt - Videokonferense - Åtkomstkontroller / behörigheter ## Integrations (17 total) - Freshdesk - Google Workspace - JIRA Service Management - Jira - ManageEngine Endpoint Central - ManageEngine Mobile Device Manager Plus - ManageEngine ServiceDesk Plus - ManageEngine ServiceDesk Plus MSP - Microsoft Teams - ServiceNow - Slack - Spiceworks Cloud Help Desk - Zendesk Suite - Zoho Bookings - Zoho Desk ... and 2 more integrations ## Support Options - E-post / Kundtjänst - Vanliga frågor / Forum - Baskunskap - Telefonsupport - 24/7 (Live-support) - Chatt ## Category - [Programvara för fjärrsupport](https://www.capterra.se/directory/30928/remote-support/software) ## Relaterade kategorier - [Programvara för fjärrsupport](https://www.capterra.se/directory/30928/remote-support/software) - [Plattform för distansarbete](https://www.capterra.se/directory/31855/remote-work/software) - [Fjärrskrivbord program](https://www.capterra.se/directory/31955/remote-desktop/software) - [ITSM-verktyg](https://www.capterra.se/directory/30676/itsm/software) - [Programvara för Managed Service Providers (MSP)](https://www.capterra.se/directory/30921/msp/software) ## Alternativ 1. [Freshdesk](https://www.capterra.se/software/124981/freshdesk) — 4.5/5 (3470 reviews) 2. [TeamViewer ONE](https://www.capterra.se/software/122252/teamviewer) — 4.6/5 (11636 reviews) 3. [Slack](https://www.capterra.se/software/135003/slack) — 4.7/5 (24185 reviews) 4. [ISL Light](https://www.capterra.se/software/146892/isl-light) — 4.7/5 (779 reviews) 5. [Pulseway](https://www.capterra.se/software/141792/pulseway) — 4.7/5 (311 reviews) ## Recensioner ### "Best in class" — 5.0/5 > **Sören** | *30 maj 2025* | Telekommunikation | Recommendation rating: 10.0/10 > > **Fördelar**: Very easy to use and our customers find it easy to start up. Very reliable and stable. I have used another service from years back and now I regret that I did'nt change to ZoHo earlier. > > **Nackdelar**: Nothing to say that is negative, I have used another service from years back and now I regret that I did'nt change to ZoHo earlier. > > Easy to use, reliable, safe, affordable. I have used another service from years back and now I regret that I did'nt change to ZoHo earlier. ----- ### "Very good remote tool" — 5.0/5 > **Daniel** | *22 oktober 2024* | Kundservice | Recommendation rating: 7.0/10 > > **Fördelar**: Easy to install and use, i really like that you can use the application through webbrowser or a locally installed application > > **Nackdelar**: Nothing to be honest, maybe more functions at the minimum level > > Very easy to use and nice pricing. Very fast to get started with the application. ----- ### "Zoho Assist trial has convinced me why so many IT solopreneurs use it" — 5.0/5 > **John** | *25 juli 2026* | Informationsteknologi och tjänster | Recommendation rating: 10.0/10 > > **Fördelar**: Very pleased with the ease of use (and installation) for both technician and client. Zoho reached out to me shortly after signing up for the trial to see how it was going (appreciate the proactive approach to customer support, despite not needing to call them...yet...during my trial period). Appreciate the ability to purchase remote support subscription separate from remote access subscription, which will allow me to control costs. > > **Nackdelar**: While the initial installation of the Zoho Assist client is simple and straightforward, it is unclear whether software updates for clients are automatic or will require reinstallation/redeployment of the apps as new security and/or feature updates are released > > Evaluating Zoho Assist as a potential economical alternative to TeamViewer (I'm a former TeamViewer subscriber). I've moved to part-time employment as I 'ease into' retirement and continue to provide support and knowledge transfer for the engineer hired to backfill my role. Evaluating tools to support my desire to support non-profit and small business clients as a solopreneur to keep my brain active (and keep me from driving my family nuts in retirement). Had first considered AnyDesk, but discovered that their pricing now approaches that of TeamViewer. While providing similar features and functionality, Zoho Assist clearly wins the value-for-money analysis among the three for me and the features I value. I experienced no connection issues or bugs during my testing to date. I do need to research Zoho Assist client software update auto-deployment to fully understand the lift there. ----- ### "Good review" — 4.0/5 > **Junichi** | *6 juli 2026* | Mattillverkning | Recommendation rating: 9.0/10 > > **Fördelar**: What I liked most about Zoho Assist is its ease of use, reliable remote connection, and fast setup. It allows IT support teams to troubleshoot user devices quickly without requiring complex configuration. Features such as unattended access, file transfer, multi-monitor support, session recording, and reboot/reconnect make remote support efficient and secure. The web-based interface is intuitive, and the overall performance is stable, helping reduce downtime and improve support response times. > > **Nackdelar**: While Zoho Assist is a strong remote support solution, there are a few areas that could be improved. Occasionally, connection quality may decrease on slower internet connections, and some advanced features are limited to higher-tier plans. The user interface could also be more streamlined for first-time users, and file transfers can sometimes be slower when working with very large files. > > Overall, my experience with Zoho Assist has been very positive. It is a reliable and user-friendly remote support solution that makes it easy to connect to and troubleshoot devices quickly. The platform offers useful features such as unattended access, file transfer, remote reboot, and multi-monitor support, helping IT teams resolve issues efficiently while minimizing downtime. It has become a valuable tool for providing fast and secure remote assistance. ----- ### "Quick to grab the $$$, way slower to fix the problems" — 3.0/5 > **Steven** | *30 juli 2026* | Informationsteknologi och tjänster | Recommendation rating: 3.0/10 > > **Fördelar**: Ease of use whilst maintaining security. Talking new customers through the download process was fairly easy. > > **Nackdelar**: Lack of followup or availability of support from a real person. I had questions that had been open for 19 months that were NEVER addressed or attempts were made via a chat tool when I stated that I spend desk time in a vehicle, so a call is the optimal way to get me > > Meh. As long as I dealt with Zoho’s challenges, it would reliably work within those constraints. Addressing issues never happened. Connecting to the right person by phone was a kludge. Their support was 12 or more hours ahead and when they reached out, it was so far out from the problem I was having it was irrelevant. The reach out was not like for like; if I call you, don’t send a text, chat or email. Call me back. Might not match your version of support, but if I called, I wanted a resolution on the phone, not weeks after when \[sensitive content hidden\] came back from vacation ----- Page: 1 / 60\ Nästa: [Next page](https://www.capterra.se/software/181775/zoho-assist?page=2) ## Links - [View on Capterra](https://www.capterra.se/software/181775/zoho-assist) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data