---
description: Få detaljerad information om Snaps, dess användbarhet, funktioner, pris, fördelar och nackdelar från verifierade användarupplevelser. Läs recensioner och upptäck liknande verktyg på Capterra Sverige.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Snaps: Pris och betyg 2026 - Capterra Sverige
---

Breadcrumb: [Hem](/) > [Konversationsplattform](/directory/31562/conversational-marketing-platform/software) > [Snaps](/software/179928/snaps)

# Snaps

Canonical: https://www.capterra.se/software/179928/snaps

> Snaps är en förstklassig e-handelsplattform för samtalsautomatisering.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Sannolikhet att rekommendera**.

-----

## Overview

### Vem använder Snaps?

E-handelsvarumärken som vill öka online-intäkterna, förbättra agenteffektiviteten och kundnöjdheten.

## Quick Stats & Ratings

| Metric | Betygsättning | Detail |
| **Totalt** | **5.0/5** | 1 Recensioner |
| Enkel användning | 5.0/5 | Based on overall reviews |
| Kundtjänst | 5.0/5 | Based on overall reviews |
| Valuta för pengarna | 5.0/5 | Based on overall reviews |
| Funktioner | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Sannolikhet att rekommendera) |

## Om leverantören

- **Företag**: Snaps Media
- **Location**: New York, USA
- **Founded**: 2010

## Commercial Context

- **Startpris**: 0,01 US$
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Moln, SaaS, webb-baserat
- **Supported Languages**: engelska
- **Available Countries**: USA

## Funktioner

- Chatbot
- Engagemangsspårning
- Flera kommunikationskanaler
- Flerkanalig datainsamling
- Flerspråkig
- Instrumentbräda
- Kommunikationshantering
- Lead-kvalificering
- Livechatt
- Mänsklig överlämning
- Målgruppsinriktning
- Rapportering och analys
- Taligenkänning
- Third-Party Integrations
- Virtuell personlig assistent (VPA)

## Integrations (5 total)

- Oracle Service
- Salesforce Sales Cloud
- Salesforce Service Cloud
- Sprinklr
- Zendesk Suite

## Support Options

- E-post / Kundtjänst
- Baskunskap
- Telefonsupport

## Category

- [Konversationsplattform](https://www.capterra.se/directory/31562/conversational-marketing-platform/software)

## Relaterade kategorier

- [Konversationsplattform](https://www.capterra.se/directory/31562/conversational-marketing-platform/software)
- [CRM-system](https://www.capterra.se/directory/30671/customer-experience/software)
- [Programvara för kundengagemang](https://www.capterra.se/directory/30906/customer-engagement/software)
- [Program för artificiell intelligens (AI)](https://www.capterra.se/directory/30938/artificial-intelligence/software)
- [Samtalsbaserad AI-plattform](https://www.capterra.se/directory/31596/conversational-ai-platform/software)

## Alternativ

1. [Tidio](https://www.capterra.se/software/144040/tidio-chat) — 4.7/5 (590 reviews)
2. [LiveAgent](https://www.capterra.se/software/102188/liveagent) — 4.7/5 (1758 reviews)
3. [Lime Connect](https://www.capterra.se/software/131558/userlike-live-chat) — 4.6/5 (647 reviews)
4. [Freshchat](https://www.capterra.se/software/158117/freshchat) — 4.1/5 (115 reviews)
5. [Genesys Cloud CX](https://www.capterra.se/software/21409/genesys-cloud) — 4.3/5 (262 reviews)

## Recensioner

### "The best mode for unifying all customer experiences for eCommerce brands." — 5.0/5

> **Ramesh** | *14 oktober 2020* | Detaljhandel | Recommendation rating: 10.0/10
> 
> **Fördelar**: With Snaps' powered  AI shopping assistant, we are driving three times higher online sales conversions and self-serve up to 85% of customers who choose to chat with us.  Snaps helps us enable a consistent customer journey across conversational touchpoints with a deep level of personalization.  Their ability to build an impactful partnership between AI and human agents.  A dedicated team of enterprise experts (Conversational Design, Solutions Engineering, and Customer Success) who worked very closely with us to drive success.
> 
> **Nackdelar**: There are not really any  cons (major) to call out.  The team at Snaps have been invested in improving the platform and adding more intelligence.  As with any AI, NLP/NLU driven platforms it takes some time on both ends to achieve efficiency and precision.  The team has   been great to work with and continuously rolling improvements and new features.
> 
> At Lane Bryant, we were looking for an online solution to replicate our in-store experience when visitors landed on our website and social channels. Leveraging Snaps' Conversational Automation Platform, we launched an automated shopping assistant to help visitors with product selection, order updates, and FAQs on our website and Facebook Messenger. The results have been great; we drive three times higher online sales conversions and self-serve up to 85% of customers who choose to chat with us.

## Links

- [View on Capterra](https://www.capterra.se/software/179928/snaps)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/179928/snaps> |
| de-AT | <https://www.capterra.at/software/179928/snaps> |
| de-CH | <https://www.capterra.ch/software/179928/snaps> |
| en | <https://www.capterra.com/p/179928/Snaps/> |
| en-AE | <https://www.capterra.ae/software/179928/snaps> |
| en-AU | <https://www.capterra.com.au/software/179928/snaps> |
| en-CA | <https://www.capterra.ca/software/179928/snaps> |
| en-GB | <https://www.capterra.co.uk/software/179928/snaps> |
| en-IE | <https://www.capterra.ie/software/179928/snaps> |
| en-IL | <https://www.capterra.co.il/software/179928/snaps> |
| en-IN | <https://www.capterra.in/software/179928/snaps> |
| en-NZ | <https://www.capterra.co.nz/software/179928/snaps> |
| en-SG | <https://www.capterra.com.sg/software/179928/snaps> |
| en-ZA | <https://www.capterra.co.za/software/179928/snaps> |
| es | <https://www.capterra.es/software/179928/snaps> |
| es-AR | <https://www.capterra.com.ar/software/179928/snaps> |
| es-CL | <https://www.capterra.cl/software/179928/snaps> |
| es-CO | <https://www.capterra.co/software/179928/snaps> |
| es-CR | <https://www.capterra.co.cr/software/179928/snaps> |
| es-DO | <https://www.capterra.do/software/179928/snaps> |
| es-EC | <https://www.capterra.ec/software/179928/snaps> |
| es-MX | <https://www.capterra.mx/software/179928/snaps> |
| es-PA | <https://www.capterra.com.pa/software/179928/snaps> |
| es-PE | <https://www.capterra.pe/software/179928/snaps> |
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| fr-LU | <https://www.capterra.lu/software/179928/snaps> |
| it | <https://www.capterra.it/software/179928/snaps> |
| nl | <https://www.capterra.nl/software/179928/snaps> |
| nl-BE | <https://www.capterra.be/software/179928/snaps> |
| pt | <https://www.capterra.com.br/software/179928/snaps> |
| pt-PT | <https://www.capterra.pt/software/179928/snaps> |
| sv | <https://www.capterra.se/software/179928/snaps> |

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