--- description: Få detaljerad information om AVOXI, dess användbarhet, funktioner, pris, fördelar och nackdelar från verifierade användarupplevelser. Läs recensioner och upptäck liknande verktyg på Capterra Sverige. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: AVOXI: Pris och betyg 2026 - Capterra Sverige --- Breadcrumb: [Hem](/) > [IVR-program](/directory/30231/ivr/software) > [AVOXI](/software/178939/avoxi-genius) # AVOXI Canonical: https://www.capterra.se/software/178939/avoxi-genius Page: 1 / 4\ Nästa: [Next page](https://www.capterra.se/software/178939/avoxi-genius?page=2) > Det effektiva, prisvärda och lättanvända molnbaserade callcentret AVOXI Genius. Se hur enkelt det kan vara när du provar 30 dagar riskfritt. > > Verdict: Rated **4.8/5** by 59 users. Top-rated for **Sannolikhet att rekommendera**. ----- ## Overview ### Vem använder AVOXI? 1\. Gästfrihet och resor 2. Spel 3. Varaktig konsumtionsvara 4. Online-försäljning 5. Finansiella tjänster 6. Sjukvård 7. Utkontraktering av affärsprocesser (business process outsourcing, BPO) ## Quick Stats & Ratings | Metric | Betygsättning | Detail | | **Totalt** | **4.8/5** | 59 Recensioner | | Enkel användning | 4.7/5 | Based on overall reviews | | Kundtjänst | 4.8/5 | Based on overall reviews | | Valuta för pengarna | 4.6/5 | Based on overall reviews | | Funktioner | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Sannolikhet att rekommendera) | ## Om leverantören - **Företag**: AVOXI - **Location**: Atlanta, USA - **Founded**: 2001 ## Commercial Context - **Startpris**: 19,99 US$ - **Pricing model**: (Gratis provperiod) - **Target Audience**: 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Moln, SaaS, webb-baserat, Mac (Desktop), Windows (Desktop), Linux (Desktop) - **Supported Languages**: engelska - **Available Countries**: Albanien, Amerikanska Jungfruöarna, Andorra, Anguilla, Antigua och Barbuda, Argentina, Aruba, Australien, Bahamas, Barbados, Belarus, Belize, Bermuda, Bolivia, Bosnien och Hercegovina, Brasilien, Brittiska Jungfruöarna, Bulgarien, Caymanöarna, Chile and 85 more ## Funktioner - Aktivitetspanel - Anpassningsbara rapporter - Arbetsledning - Automated Attendant - Automatiserad routing - Automatisk samtalsfördelning - CRM - Call Center-hantering - Filöverföring - Flera skript - Hantering av undersökning / omröstning - IVR - Inmatning av telefonnyckel - Inspelning - Inspelning av samtal - Instrumentbräda - Integration av datatelefoni - Kommunikationshantering - Köhantering - Mobilåtkomst - Nummer- ID - PBX - Rapportering och analys - Rapportering och statistik - Ringgrupper - Rollbaserade behörigheter - Röstanpassning - Röstmeddelande - SIP-trunking - Samtalsdirigering - Samtalsdisposition - Samtalsloggning - Samtalsprofiler - Samtalsrapportering - Samtalsspårning - Samtalsöverföring - Samtalsövervakning - Third-Party Integrations - Varningar / Meddelanden - Virtuella tillägg - VoIP - Återuppringningsplanering ## Integrations (26 total) - 3CX - ActiveCampaign - Asterisk - Bitrix24 - Dynamics 365 Business Central - Five9 - Freshdesk - Freshsales - Google Ads - Google Analytics 360 - Help Scout - HubSpot CRM - Intercom - Microsoft Teams - Nicereply ... and 11 more integrations ## Support Options - E-post / Kundtjänst - Vanliga frågor / Forum - Baskunskap - Telefonsupport - 24/7 (Live-support) - Chatt ## Category - [IVR-program](https://www.capterra.se/directory/30231/ivr/software) ## Relaterade kategorier - [IVR-program](https://www.capterra.se/directory/30231/ivr/software) - [Verktyg för samtalsinspelning](https://www.capterra.se/directory/30533/call-recording/software) - [Telefonsystem](https://www.capterra.se/directory/30084/telephony/software) - [VoIP-program](https://www.capterra.se/directory/30940/voip/software) - [PBX-molnprogram](https://www.capterra.se/directory/31102/cloud-pbx/software) ## Alternativ 1. [3CX](https://www.capterra.se/software/158704/3cx) — 4.4/5 (465 reviews) 2. [Genesys Cloud CX](https://www.capterra.se/software/21409/genesys-cloud) — 4.3/5 (262 reviews) 3. [Bitrix24](https://www.capterra.se/software/113540/bitrix24) — 4.2/5 (989 reviews) 4. [Zoho Desk](https://www.capterra.se/software/169505/zoho-desk) — 4.5/5 (2212 reviews) 5. [Zendesk Suite](https://www.capterra.se/software/164283/zendesk) — 4.4/5 (4079 reviews) ## Recensioner ### "Great Service" — 5.0/5 > **Eben Wikus** | *26 juni 2024* | Informationsteknologi och tjänster | Recommendation rating: 10.0/10 > > **Fördelar**: Avoxi Features are great, Implementing VoIP solutions without a headache, if you require assistance rest assured that Avoxi has your back 247. > > **Nackdelar**: Avoxi partner portal is a bit outdated, but manageable > > Call Quality is top-notch, Customer Support is Superior. ----- ### "One stand solution for Call centres" — 5.0/5 > **Dhanalakshmi** | *8 april 2022* | Datormjukvara | Recommendation rating: 10.0/10 > > **Fördelar**: AVOXI is a very simple platform which is very easy to understand, configure settings and use it. The platform enables self-reliance and very less dependency on support team would require for configurations. Agent platform is also very simple to use. There are integrations available like Teams, CRMs etc. which makes the life simpler. Overall, its a WOW experience with AVOXI :) > > **Nackdelar**: There are no such features which I liked least about this software. > > Overall experience is WOW \& excellent. It has helped meeting our requirement to make calls to other countries residing in India. We assumed we may face network issues \& call quality issues in beginning but AVOXI proved it wrong. ----- ### "Fraudulent charging" — 1.0/5 > **Utku** | *16 maj 2020* | Informationsteknologi och tjänster | Recommendation rating: 0.0/10 > > **Fördelar**: It seemed cheap at first. After months we see that this is the trap. > > **Nackdelar**: Very low voice quality. Not stable operation (None of the calls were received for few days). Almost no support. (If you reach them from Linkedin, you may luckily receive some irritating replies) > > We paid for 4 months but could not event use the system successfully for one full day. When we asked for refund, they never replied and continued charging. We deleted our account and deleted our credit card details, they continued to charge by using cc records\! We had to cancel the cc in order to escape from this trap. We keep all these emails and records just in case anyone object to these comments. ----- ### "Avoxi is the best for this service on the market" — 5.0/5 > **Capucine** | *29 september 2020* | Bank | Recommendation rating: 10.0/10 > > **Fördelar**: In comparison to other similar services existing on the market Avoxi defintely makes a difference on every level. The price and quality of communication are the real plus. The options management is also very easy and a special mention for the GREAT customer service, which is rare enough nowadays and should be congratulated when good. > > **Nackdelar**: For the use of our project this service is perfect, nothing seems negative about AVOXI to us > > Avoxi is making possible real time communication cross countries, with a specifically good quality of calls and very low costs. Especially over this covid crisis when travelling has become impossible, Avoxi is litterally saving our business projects. ----- ### "Great product\!" — 5.0/5 > **Tracy** | *15 december 2022* | Publicering | Recommendation rating: 10.0/10 > > **Fördelar**: It was a perfect fit when we moved from our corporate office land lines to remote during the pandemic. > > **Nackdelar**: I don’t have any issues so far. I like it better than my old phone service. > > Great\!\!\! ----- Page: 1 / 4\ Nästa: [Next page](https://www.capterra.se/software/178939/avoxi-genius?page=2) ## Links - [View on Capterra](https://www.capterra.se/software/178939/avoxi-genius) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data