--- description: Få detaljerad information om Dovetail, dess användbarhet, funktioner, pris, fördelar och nackdelar från verifierade användarupplevelser. Läs recensioner och upptäck liknande verktyg på Capterra Sverige. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Dovetail: Pris och betyg 2026 - Capterra Sverige --- Breadcrumb: [Hem](/) > [Verktyg dataanalys](/directory/31297/qualitative-data-analysis/software) > [Dovetail](/software/174077/dovetail) # Dovetail Canonical: https://www.capterra.se/software/174077/dovetail Page: 1 / 5\ Nästa: [Next page](https://www.capterra.se/software/174077/dovetail?page=2) > Effektivisera användarforskningen och bestäm vad du ska göra härnäst med Dovetail, en molnbaserad programvara för användarforskning som du kommer att älska. > > Verdict: Rated **4.6/5** by 97 users. Top-rated for **Sannolikhet att rekommendera**. ----- ## Overview ### Vem använder Dovetail? Produkt-/tjänsteföretag, design-/forskningsbyråer, akademiska institutioner och myndigheter. Bland kunderna finns Arm, BCG, Chargebee, Deliveroo, Deloitte, Harvard, Shopify, Thoughtworks och VMware ## Quick Stats & Ratings | Metric | Betygsättning | Detail | | **Totalt** | **4.6/5** | 97 Recensioner | | Enkel användning | 4.6/5 | Based on overall reviews | | Kundtjänst | 4.7/5 | Based on overall reviews | | Valuta för pengarna | 4.4/5 | Based on overall reviews | | Funktioner | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Sannolikhet att rekommendera) | ## Om leverantören - **Företag**: Dovetail Research - **Location**: Sydney, Australien - **Founded**: 2017 ## Commercial Context - **Startpris**: 0,00 US$ - **Pricing model**: (Free version available) (Gratis provperiod) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Moln, SaaS, webb-baserat - **Supported Languages**: engelska - **Available Countries**: Australien, Brasilien, Indien, Japan, Kanada, Kina, Mexiko, Tyskland, USA ## Funktioner - Analys av användarforskning - Anteckningar - Arbetsflödeshantering - Data Import/Export - Datavisualisering - Feedback-hantering - Flerkanalig datainsamling - Hantering av negativ feedback - Instrumentbräda - Prioritering - Produktkartläggning - Samarbetsverktyg - Testning av användbarhet - Textanalys - Undersökningar och feedback ## Integrations (31 total) - Aha\! - Airtable - Asana - CMNTY Platform - Canny - Delighted - Dropbox Business - Evernote Teams - Feefo - Freshdesk - GitHub - Gmail - Google Analytics 360 - Google Forms - Help Scout ... and 16 more integrations ## Support Options - E-post / Kundtjänst - Vanliga frågor / Forum - Baskunskap - Telefonsupport - Chatt ## Category - [Verktyg dataanalys](https://www.capterra.se/directory/31297/qualitative-data-analysis/software) ## Relaterade kategorier - [Verktyg dataanalys](https://www.capterra.se/directory/31297/qualitative-data-analysis/software) - [Användarupplevelse (UX)](https://www.capterra.se/directory/31036/ux/software) - [Programvara för användartestning](https://www.capterra.se/directory/32295/user-testing/software) - [CRM-system](https://www.capterra.se/directory/30671/customer-experience/software) - [Marknadsundersökning](https://www.capterra.se/directory/10041/market-research/software) ## Alternativ 1. [Lucky Orange](https://www.capterra.se/software/150695/lucky-orange) — 4.7/5 (260 reviews) 2. [Product Fruits](https://www.capterra.se/software/1011214/product-fruits) — 4.7/5 (89 reviews) 3. [Survicate](https://www.capterra.se/software/132914/survicate) — 4.6/5 (99 reviews) 4. [Hotjar](https://www.capterra.se/software/163516/hotjar) — 4.6/5 (542 reviews) 5. [Miro](https://www.capterra.se/software/128955/miro) — 4.7/5 (1687 reviews) ## Recensioner ### "The Ultimate Solution for Data-Driven Research Teams\!" — 5.0/5 > **Daniel** | *14 oktober 2024* | Dator- och nätverkssäkerhet | Recommendation rating: 10.0/10 > > **Fördelar**: I'm excited to share my experience with Dovetail\! This user research data repository is constantly evolving, and the enhancements—especially with the addition of AI—truly elevate the experience\! It’s clear that the team genuinely cares about making data manipulation easier with every update. > > **Nackdelar**: For those storing research data in places like Figma the migration of old insights is slow and manual. > > Importing data from CSV files and video recordings is incredibly straightforward, making our workflow so much smoother. My team and I are absolutely loving our journey with Dovetail, and we can't wait to explore all the amazing features it has to offer\! ----- ### "The leading UXR qualitative analysis tool" — 5.0/5 > **Emi** | *30 oktober 2024* | Informationsteknologi och tjänster | Recommendation rating: 9.0/10 > > **Fördelar**: The best part about Dovetail is how seamlessly I can curate and share user insights with stakeholders. No video editing, no downloading and uploading of video clips. I just pop the most interesting moments into my reports, into Slack (with integration support), into comments, and there they are. I'm using Dovetail for multiple hours every day. They provide a wide set of tools to look at your interview data (and now also surveys, NPS, tickets, etc), and synthesize it from a birds eye view. If you're trying to build a dynamic, ever growing repository, Magic Search is a gamechanger for finding what you need amidst the reams of data. It's largely stakeholder friendly and has definitely made some jaws drop when I've shown them how to use it. Finally, the Dovetail team itself is exceptionally responsive to feedback and has built a lovely community of research-minded folks. It's very clear that they're building based on what we're saying, and they take suggestions very seriously > > **Nackdelar**: Pricing. Some of the features (workspace tag boards namely) that we leaned on in previous years on a Team plan (legacy) got locked behind their Business plan. It was a near 4x leap in costs to maintain parity with what we had before to maintain our existing repository structure. They've been developing many new AI-powered features that are recouping some of that value, but those are available on ALL paid plans, so it feels a bit hard to justify the shift (or at least it stung dearly as an existing customer). As a tool, Dovetail definitely has some learning curves. Stakeholders usually need significant hand-holding to learn how to leverage the tool, both as a viewer or a contributor. > > Dovetail streamlines working with qualitative data. It automates transcription. It now even has automatic meeting import. It suggests highlights. It has AI analysis tools. All of the raw data is flexible and can be arranged into interactive reports (insights) for quick building, and engaging content. This means I'm not spending time editing video clips, downloading and uploading things, or tabbing through all the interviews separately to find themes. I can look at the themes, tags, and interesting quotes from a birds eye view to catch patterns. I've built out a robust repository in Dovetail, and it's been a godsend for answering the question of "what do we know about X". Previous research is just a few clicks away instead of trying to remember what dusty archive it was stored in. Because I use a global taxonomy, I also can leverage that, filters, and magic search to get to some very nuanced questions. ----- ### "Worthless pile of junk" — 1.0/5 > **Andrew** | *9 maj 2023* | Marknadsföring och reklam | Recommendation rating: 0.0/10 > > **Fördelar**: Transcriptions. Oh, and they had a clean salesy website with no substance or value after that (an empty promise). > > **Nackdelar**: - Charts are impossible to use- Terrible data visualizations- Worthless help articles- Clueless support > > I spent 8+ hours "tagging" nearly 20 research interviews, come to find out I can't generate any meaningful reports with the data I just transcribed and tagged.No easy way to show who answered what, let alone calculate percentages or totals (used Google Sheets for this instead).In all, an entire waste of time and money.Stick to Google Spreadsheets and save the time and headache\! ----- ### "Dovetail's Customization & Variety of Tools Makes it an Excellent "Research Partner"" — 5.0/5 > **Verifierad recensent** | *17 oktober 2024* | Informationsteknologi och tjänster | Recommendation rating: 10.0/10 > > **Fördelar**: I have utilized Dovetail at two distinct organizations, assisting with the implementation of the tool in both instances. I am consistently impressed by Dovetail's dynamic personalization features, especially its customizable folder hierarchy and project permissions. When introducing teammates to Dovetail for the first time, I highlight the platform's capability as a "one-top-shop" solution for all research needs and workflows. > > **Nackdelar**: I appreciate Dovetail for its commitment to continuously improving its features while actively incorporating real user feedback to evolve the platform. Our customer service representative consistently addresses our concerns and feature requests with thoroughness and is prompt in providing us with the necessary answers. There is nothing in particular that I dislike about Dovetail - rather, I have a list of "Even Better Ifs" that would enhance my usage of the platform, which I've been able to easily submit to the Dovetail team. ----- ### "The Best for Product to Design" — 5.0/5 > **Zoey** | *17 oktober 2024* | E-lärande | Recommendation rating: 10.0/10 > > **Fördelar**: I have not seen another tool that can help with analysis and keep research organized, like Dovetail. As a UX Researcher and former Product Manager, this is one of my favorite tools. I can clearly see pain points, themes, and more, while clearly organizing my notes, transcripts, and calls with tags. It is easily accessible to design and product, and it saves tons of time in workflows. I would be incredibly at a loss without it. > > **Nackdelar**: I wish initial onboarding had 2-3 calls to set up properly as it does affect adoption if your tags are not set up correctly. > > From customer support to the use of the tool, I would be incredibly sad if I could not use this tool. I have used a few tools, but nothing is like Dovetail. ----- Page: 1 / 5\ Nästa: [Next page](https://www.capterra.se/software/174077/dovetail?page=2) ## Links - [View on Capterra](https://www.capterra.se/software/174077/dovetail) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data