--- description: Få detaljerad information om OpsGenie, dess användbarhet, funktioner, pris, fördelar och nackdelar från verifierade användarupplevelser. Läs recensioner och upptäck liknande verktyg på Capterra Sverige. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: OpsGenie: Pris och betyg 2026 - Capterra Sverige --- Breadcrumb: [Hem](/) > [Kommunikationsprogram](/directory/31033/team-communication/software) > [OpsGenie](/software/170236/opsgenie) # OpsGenie Canonical: https://www.capterra.se/software/170236/opsgenie Page: 1 / 8\ Nästa: [Next page](https://www.capterra.se/software/170236/opsgenie?page=2) > Opsgenie är en modern incidenthanterings- och responslösning för att driva ständigt uppkopplade tjänster. > > Verdict: Rated **4.6/5** by 156 users. Top-rated for **Sannolikhet att rekommendera**. ----- ## Overview ### Vem använder OpsGenie? Små och medelstora företag ## Quick Stats & Ratings | Metric | Betygsättning | Detail | | **Totalt** | **4.6/5** | 156 Recensioner | | Enkel användning | 4.3/5 | Based on overall reviews | | Kundtjänst | 4.6/5 | Based on overall reviews | | Valuta för pengarna | 4.3/5 | Based on overall reviews | | Funktioner | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Sannolikhet att rekommendera) | ## Om leverantören - **Företag**: Atlassian - **Location**: San Francisco, USA - **Founded**: 2013 ## Commercial Context - **Startpris**: 11,55 US$ - **Pricing model**: (Free version available) (Gratis provperiod) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Moln, SaaS, webb-baserat, Android (mobil), iPhone (mobil) - **Supported Languages**: engelska - **Available Countries**: Australien, Belgien, Brasilien, Danmark, Finland, Frankrike, Indien, Irland, Island, Italien, Japan, Kanada, Luxemburg, Nederländerna, Norge, Nya Zeeland, Schweiz, Spanien, Storbritannien, Sverige and 3 more ## Funktioner - Aktivitetspanel - Alerts/Escalation - Flera kommunikationskanaler - Grundorsaksanalys - Hantering av servicenivåavtal (SLA) - Händelseloggar - Incidentshantering - Incidentsrapportering - Instrumentbräda - Kalenderhantering - Kommunikationshantering - Korrigerande och förebyggande åtgärder (CAPA) - Mallar - Mobilåtkomst - Prioritering - Problemgranskning - Påminnelser - Rapportering och analys - Real-Time Monitoring - Real-Time Notifications - Samarbetsverktyg - Scenarioplanering - Schemaläggning - Schemaläggning av jourvakten - Serverövervakning - Statusspårning - Upptidsrapportering - Varningar / Meddelanden - Verifieringskedja - Videokonferense - Övervakning ## Integrations (95 total) - Airbrake - AlertSite Website Performance - Amazon CloudWatch - Amazon EC2 - Amazon RDS - Amazon SES - Apica - AppDynamics - AppOptics - AppSignal - Atatus - Auvik - Bamboo - BigPanda - Bitbucket ... and 80 more integrations ## Support Options - E-post / Kundtjänst - Baskunskap - Telefonsupport - 24/7 (Live-support) - Chatt ## Category - [Kommunikationsprogram](https://www.capterra.se/directory/31033/team-communication/software) ## Relaterade kategorier - [Kommunikationsprogram](https://www.capterra.se/directory/31033/team-communication/software) - [Utvecklingsverktyg](https://www.capterra.se/directory/31120/devops/software) - [Webbanalysverktyg](https://www.capterra.se/directory/10021/website-monitoring/software) - [Logghanteringsprogram](https://www.capterra.se/directory/30856/log-management/software) - [It-system](https://www.capterra.se/directory/10001/it-management/software) ## Alternativ 1. [Freshservice](https://www.capterra.se/software/132997/freshservice) — 4.6/5 (803 reviews) 2. [ilert](https://www.capterra.se/software/207205/ilert) — 4.7/5 (65 reviews) 3. [Site24x7](https://www.capterra.se/software/168192/site24x7) — 4.7/5 (382 reviews) 4. [Datadog](https://www.capterra.se/software/135453/datadog-cloud-monitoring) — 4.6/5 (369 reviews) 5. [JIRA Service Management](https://www.capterra.se/software/138769/jira-service-management) — 4.5/5 (779 reviews) ## Recensioner ### "A centralized monitoring system" — 4.0/5 > **Ajaz** | *21 september 2026* | Paket / Fraktleverans | Recommendation rating: 8.0/10 > > **Fördelar**: OpsGenie is an advanced incident alerting and management platform . It helps in creating a centralized platform for incident management , which can result in efficient and fast issue resolving. It can be easily integrated with other Atlassian tools like Jira , which helps in easy ticket assignment. > > **Nackdelar**: The platform is relatively simple and easy to understand , but the setup and configuration for new users can be challenging. Unnecessary alerts can cause problem , if rules are not set properly. > > My experience is overall positive as the centralized monitoring and management result in swift escalations and solving. ----- ### "Is good for alerts ntofications" — 4.0/5 > **Tamer** | *30 april 2025* | Detaljhandel | Recommendation rating: 9.0/10 > > **Fördelar**: The service was straightforward: send a notification when an alert goes off, and it is easy to create layers of escalation > > **Nackdelar**: Reporting was a nightmare, as the list of users and groups wasn't available, and creating incidents was complicated. > > My experience in two companies, OpsGenie is good, but they can improve to be more than just alerting, to be used for incident managment. ----- ### "OpsGenie... basic" — 2.0/5 > **Verifierad recensent** | *3 augusti 2025* | Informationstjänster | Recommendation rating: 5.0/10 > > **Fördelar**: I didn't like too much about OpsGenie other than it was easy to integrate with other Atlassian products. > > **Nackdelar**: It was very simplistic and basic compared to PagerDuty, I hope the price reflected that. I would prefer PD over OpsGenie. > > I was on a team which transitioned PagerDuty to OpsGenie and then a few months later back to PagerDuty. ----- ### "Great for Eliminating Alert Fatigue in Data Infrastructure" — 4.0/5 > **Suman** | *1 juli 2026* | Informationsteknologi och tjänster | Recommendation rating: 9.0/10 > > **Fördelar**: Highly dependable to handle on call rotation among international teams. For instance, we can route very critical database and ETL pipeline failure alerts directly to our engineers' phones, thus cutting our time-to-resolution by a large fraction and helping prevent data corruption downstream. > > **Nackdelar**: Some of the advanced routing rules settings interface can be a bit clunky. In addition, given that Atlassian is aggressively promoting standalone versions of OpsGenie's capabilities to Jira Service Management (JSM), it would seem as if the standalone app is receiving few new updates these days. > > An awesome instrument for teams responsible for high availability data infrastructure. It managed to curb alert fatigue – but new users should investigate how it can support JSM – where the ecosystem is headed. ----- ### "OpsGenie - great Incident management utility." — 5.0/5 > **Serhii** | *22 december 2021* | Informationsteknologi och tjänster | Recommendation rating: 9.0/10 > > **Fördelar**: Easy to use, friendly interface, great smartphone application available for Android and IOS, no delays when it comes to Incident management. Not really expensive compare to similar products, overall performance is very decent. > > **Nackdelar**: No dark mode theme for Web or Smartphone versions, some things could be changed and misplaced differently in the interface for more convenient performance. > > Compare to PagerDuty the product is really similar, works the same way, similar APIs and integration options. The interface is simple, user-friendly. Smartphone application works amazingly for ticketing system with sound notifications, SLA set up, and viewing during work is really convenient. Great product in general. ----- Page: 1 / 8\ Nästa: [Next page](https://www.capterra.se/software/170236/opsgenie?page=2) ## Links - [View on Capterra](https://www.capterra.se/software/170236/opsgenie) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data