--- description: Få detaljerad information om OpsGenie, dess användbarhet, funktioner, pris, fördelar och nackdelar från verifierade användarupplevelser. Läs recensioner och upptäck liknande verktyg på Capterra Sverige. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: OpsGenie: Pris och betyg 2026 - Capterra Sverige --- Breadcrumb: [Hem](/) > [Kommunikationsprogram](/directory/31033/team-communication/software) > [OpsGenie](/software/170236/opsgenie) # OpsGenie Canonical: https://www.capterra.se/software/170236/opsgenie Page: 1 / 7\ Nästa: [Next page](https://www.capterra.se/software/170236/opsgenie?page=2) > Opsgenie är en modern incidenthanterings- och responslösning för att driva ständigt uppkopplade tjänster. > > Verdict: Rated **4.6/5** by 154 users. Top-rated for **Sannolikhet att rekommendera**. ----- ## Overview ### Vem använder OpsGenie? Små och medelstora företag ## Quick Stats & Ratings | Metric | Betygsättning | Detail | | **Totalt** | **4.6/5** | 154 Recensioner | | Enkel användning | 4.3/5 | Based on overall reviews | | Kundtjänst | 4.6/5 | Based on overall reviews | | Valuta för pengarna | 4.3/5 | Based on overall reviews | | Funktioner | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Sannolikhet att rekommendera) | ## Om leverantören - **Företag**: Atlassian - **Location**: San Francisco, USA - **Founded**: 2013 ## Commercial Context - **Startpris**: 11,55 US$ - **Pricing model**: (Free version available) (Gratis provperiod) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Moln, SaaS, webb-baserat, Android (mobil), iPhone (mobil) - **Supported Languages**: engelska - **Available Countries**: Australien, Belgien, Brasilien, Danmark, Finland, Frankrike, Indien, Irland, Island, Italien, Japan, Kanada, Luxemburg, Nederländerna, Norge, Nya Zeeland, Schweiz, Spanien, Storbritannien, Sverige and 3 more ## Funktioner - Aktivitetspanel - Alerts/Escalation - Flera kommunikationskanaler - Grundorsaksanalys - Hantering av servicenivåavtal (SLA) - Händelseloggar - Incidentshantering - Incidentsrapportering - Instrumentbräda - Kalenderhantering - Kommunikationshantering - Korrigerande och förebyggande åtgärder (CAPA) - Mallar - Mobilåtkomst - Prioritering - Problemgranskning - Påminnelser - Rapportering och analys - Real-Time Monitoring - Real-Time Notifications - Samarbetsverktyg - Scenarioplanering - Schemaläggning - Schemaläggning av jourvakten - Serverövervakning - Statusspårning - Upptidsrapportering - Varningar / Meddelanden - Verifieringskedja - Videokonferense - Övervakning ## Integrations (97 total) - Airbrake - AlertSite Website Performance - Amazon CloudWatch - Amazon EC2 - Amazon RDS - Amazon SES - Apica - AppDynamics - AppOptics - AppSignal - Atatus - Auvik - Bamboo - BigPanda - Bitbucket ... and 82 more integrations ## Support Options - E-post / Kundtjänst - Baskunskap - Telefonsupport - 24/7 (Live-support) - Chatt ## Category - [Kommunikationsprogram](https://www.capterra.se/directory/31033/team-communication/software) ## Relaterade kategorier - [Kommunikationsprogram](https://www.capterra.se/directory/31033/team-communication/software) - [Utvecklingsverktyg](https://www.capterra.se/directory/31120/devops/software) - [Webbanalysverktyg](https://www.capterra.se/directory/10021/website-monitoring/software) - [Logghanteringsprogram](https://www.capterra.se/directory/30856/log-management/software) - [It-system](https://www.capterra.se/directory/10001/it-management/software) ## Alternativ 1. 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[PRTG](https://www.capterra.se/software/21581/prtg-network-monitor) — 4.6/5 (254 reviews) ## Recensioner ### "Solve issues and collaborate with team for resolution right there and then" — 5.0/5 > **John Epok** | *16 maj 2024* | Telekommunikation | Recommendation rating: 8.0/10 > > **Fördelar**: - very straightforward incident tracking - immediate alerts sent to commanders and people to ensure collaboration leading to resolution - mobile alerts to ensure people are notified even when they're away from their desktops > > **Nackdelar**: - mobile alerts can be annoying sometimes > > Overall experience with OPSGenie is good as it has helped us to effectively manage incidents and ensure resolution from POCs. ----- ### "Is good for alerts ntofications" — 4.0/5 > **Tamer** | *30 april 2025* | Detaljhandel | Recommendation rating: 9.0/10 > > **Fördelar**: The service was straightforward: send a notification when an alert goes off, and it is easy to create layers of escalation > > **Nackdelar**: Reporting was a nightmare, as the list of users and groups wasn't available, and creating incidents was complicated. > > My experience in two companies, OpsGenie is good, but they can improve to be more than just alerting, to be used for incident managment. ----- ### "OpsGenie... basic" — 2.0/5 > **Verifierad recensent** | *3 augusti 2025* | Informationstjänster | Recommendation rating: 5.0/10 > > **Fördelar**: I didn't like too much about OpsGenie other than it was easy to integrate with other Atlassian products. > > **Nackdelar**: It was very simplistic and basic compared to PagerDuty, I hope the price reflected that. I would prefer PD over OpsGenie. > > I was on a team which transitioned PagerDuty to OpsGenie and then a few months later back to PagerDuty. ----- ### "A very stable tried and true solution to alerts" — 4.0/5 > **Ash** | *10 november 2025* | Informationsteknologi och tjänster | Recommendation rating: 8.0/10 > > **Fördelar**: The app is very stable and works well on both Android and iOS. The options to integrate are vast and have the ability to connected to almost anything you want to monitor and alerting is amazing > > **Nackdelar**: I am concerned about what the migration to Atlassian is going to do for the app and the integrations. Depending on what you're integrating the learning curve is could be high. > > Overall, everything works well and stays working long term. The ability for our team to collaborate during an outage is the most helpful. We could not live without it. ----- ### "Solid market contender" — 4.0/5 > **Jarosław** | *6 mars 2025* | Översättning och lokalisering | Recommendation rating: 7.0/10 > > **Fördelar**: What I like the most about OpsGenie is its ability to integrate with other tools our company is using, e.g. Slack and Icinga. > > **Nackdelar**: Relatively limited options to customize alerts and other aspects of the tool. > > OpsGenie is a great tool for the proactive monitoring of your infrastructure. If your agents spend a decent amount of time in Slack, OpsGenie can notify them about detected issues via notifications. It also allows them to acknowledge alerts and manage things via a simple Slack command. An escalation mechanism that enables making automatic escalation calls to stakeholders allowed us to avoid human errors and to act where the on-call agent did not react. A big plus is its integration with Jira Service Management and the ability to create tickets whenever an issue is detected. ----- Page: 1 / 7\ Nästa: [Next page](https://www.capterra.se/software/170236/opsgenie?page=2) ## Links - [View on Capterra](https://www.capterra.se/software/170236/opsgenie) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data