--- description: Få detaljerad information om SurveySparrow, dess användbarhet, funktioner, pris, fördelar och nackdelar från verifierade användarupplevelser. Läs recensioner och upptäck liknande verktyg på Capterra Sverige. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SurveySparrow: Pris och betyg 2026 - Capterra Sverige --- Breadcrumb: [Hem](/) > [Mätprogram](/directory/30092/survey/software) > [SurveySparrow](/software/168823/surveysparrow) # SurveySparrow Canonical: https://www.capterra.se/software/168823/surveysparrow Page: 1 / 6\ Nästa: [Next page](https://www.capterra.se/software/168823/surveysparrow?page=2) > Förvandla undersökningar till samtal med chattliknande enkäter. Kommunicera bättre med dina kunder och anställda. > > Verdict: Rated **4.4/5** by 121 users. Top-rated for **Sannolikhet att rekommendera**. ----- ## Overview ### Vem använder SurveySparrow? Företaget hjälper företag av alla storlekar att engagera sig bättre med sina intressenter (kunder, medarbetare, leverantörer), förbättra sina upplevelser, genomföra regelbundna enkäter, få insikter och leda företaget mot tillväxt. ## Quick Stats & Ratings | Metric | Betygsättning | Detail | | **Totalt** | **4.4/5** | 121 Recensioner | | Enkel användning | 4.5/5 | Based on overall reviews | | Kundtjänst | 4.3/5 | Based on overall reviews | | Valuta för pengarna | 4.3/5 | Based on overall reviews | | Funktioner | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Sannolikhet att rekommendera) | ## Om leverantören - **Företag**: SurveySparrow - **Location**: Palo Alto, USA - **Founded**: 2017 ## Commercial Context - **Pricing model**: (Gratis provperiod) - **Target Audience**: Egenföretagare, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Moln, SaaS, webb-baserat, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Supported Languages**: arabiska, baskiska, bulgariska, danska, engelska, estniska, europeisk portugisiska, finska, franska, galiciska, grekiska, hebreiska, hindi, indonesiska, iriska, isländska, italienska, japanska, katalanska, kazakiska, kinesiska, koreanska, kroatiska, lettiska, litauiska, malajiska, nederländska, norska, polska, portugisiska, rumänska, ryska, serbiska, serbiska, slovakiska, slovenska, spanska, svenska, thailändska, tjeckiska, traditionell kinesiska, turkiska, tyska, ukrainska, ungerska, vietnamesiska - **Available Countries**: Afghanistan, Albanien, Algeriet, Amerikanska Jungfruöarna, Amerikanska Samoa, Andorra, Angola, Anguilla, Antigua och Barbuda, Argentina, Armenien, Aruba, Australien, Azerbajdzjan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgien and 209 more ## Funktioner - Aktivitetspanel - Anpassningsbara frågor - Anpassningsbara mallar - Anställdas databas - Benchmarking - Data Import/Export - Datasäkerhet - Datavisualisering - Dra och släpp - E-post marknadsföring - E-posthantering - Engagemangsspårning - Feedback-hantering - Flera kommunikationskanaler - Flerkanalig datainsamling - Flerkanalsdistribution - Frågebibliotek - Frågeställning - För vård - Hantering av negativ feedback - Hantering av prestationsutvärdering - Hoppa över logiken - Instrumentbräda - Integration av sociala medier - Kundhistorik - Kundsegmentering - Kundupplevelseshantering - Mallhantering - Mass-sms - Offline svarsamling - Prestandamätningar - Prestationshantering - Process / arbetsflödesautomatisering - Pulsundersökningar - Rapportering och analys - Rapportering och statistik - SMS-meddelanden - Sentimentanalys - Skapa och designa formulär - Skapa undersökningar - Spårning av framsteg - Third-Party Integrations - Trendanalyser - Undersökningar och feedback - Undersökningsstruktur CSAT - Undersökningsstruktur NPS - Varningar / Meddelanden - Villkorlig logik - Visuell analys - Övervakning av klagomål ... and 10 more features ## Integrations (11 total) - BHN Rewards - Freshdesk - Freshsales - Google Analytics 360 - Google Sheets - HubSpot Marketing Hub - Mailchimp - WordPress - Zapier - Zendesk Suite - Zenkit ## Support Options - E-post / Kundtjänst - Vanliga frågor / Forum - Baskunskap - Telefonsupport - 24/7 (Live-support) - Chatt ## Category - [Mätprogram](https://www.capterra.se/directory/30092/survey/software) ## Relaterade kategorier - [Mätprogram](https://www.capterra.se/directory/30092/survey/software) - [Marknadsundersökning](https://www.capterra.se/directory/10041/market-research/software) - [CRM-system](https://www.capterra.se/directory/30671/customer-experience/software) - [Program för kundnöjdhet](https://www.capterra.se/directory/30541/customer-satisfaction/software) - [Programvara för kundengagemang](https://www.capterra.se/directory/30906/customer-engagement/software) ## Alternativ 1. [SurveyLegend](https://www.capterra.se/software/156752/surveylegend) — 4.6/5 (963 reviews) 2. [SurveyMonkey](https://www.capterra.se/software/32728/surveymonkey) — 4.6/5 (10427 reviews) 3. [Jotform](https://www.capterra.se/software/158456/jotform-4-0) — 4.7/5 (2795 reviews) 4. [Sogolytics](https://www.capterra.se/software/127957/sogosurvey) — 4.7/5 (730 reviews) 5. [Survicate](https://www.capterra.se/software/132914/survicate) — 4.6/5 (99 reviews) ## Recensioner ### "SurveySparrow" — 5.0/5 > **Romaric** | *29 november 2022* | Datormjukvara | Recommendation rating: 10.0/10 > > **Fördelar**: Survey sparrow is the best survey builder I know so far. The developers are innovating the overall user-feedback building experience and that's amazing.The conditional logic feature in survey sparrow is far way more advanced than those in alternative tools I've used so far. It's damn too smart and sounds rather too conversational and friendly.With this natural and friendly touch, the customer feels extremely engaged and that boosts the overall conversion rates for whatever purpose the form was built for.I like to start my surveys with a warm message, that makes the reader feel important and increases the overall interaction and engagement rates.then; I enjoy giving users multiple options as this keeps them more focused on providing just simple answers than putting them to work (thinking).The logic condition helps me to assign a suitable option to each question asked. This creates a specific condition that will trigger a particular answer or option for multiple choice and all the questions in general.The survey sparrow form builder is very neat and there are even tons of pre-built templates available. These templates are suitable for beginners and can help to save some time too.The analytic \& reporting parts of the tool also work well and provide in-depth data on how users interact with my forms and this helps me to know how good or bad the form is doing. > > **Nackdelar**: The cost for this plugin is quickly expensive and I must say, it's not suitable for most start-ups and individual businesses. It would be great if the company makes little adjustments to the spring options or even add custom-pricing options to the tool which will enable each user to only pay for a certain amount of features they want. > > Survey Sparrow is my \#1 online survey builder. Nor the purpose of my surveys, Survey sparrow has always met my needs. It's easy to work with and has a lot of advanced customizable options that are very great for user experience feedback. ----- ### "SurveySparrow is your best partner in making any survey." — 5.0/5 > **Mohammad** | *17 mars 2023* | Datormjukvara | Recommendation rating: 9.0/10 > > **Fördelar**: Dashboards on this platform are great. Using the skip questions tool is great as well for email surveys where there is more coverage to more users. > > **Nackdelar**: You might need sometime to find your way with SurveySparrow unlike other applications. > > One of the best that I have used on a person and on an organizational level. It really adds a great value to my work, manages received data in a wonderful manner. ----- ### "Great for limited amounts of data" — 3.0/5 > **Sarah** | *16 februari 2024* | Museum och institutioner | Recommendation rating: 6.0/10 > > **Fördelar**: I like using SurveySparrow for limited runs of data, like short, uncomplicated customer or visitor surveys, "quizzes", and other ways to engage with our public. > > **Nackdelar**: The backend and data reporting and analysis is abysmal. It is difficult to manage the mass amounts of data that we process each day, and requires a lot of additional work after downloading the csv reports. ----- ### "Data that works" — 5.0/5 > **Paulina** | *13 mars 2024* | Turistföretag | Recommendation rating: 10.0/10 > > **Fördelar**: Accessibility, ease of use and accuracy. I like the abiloty to personify the questions. > > **Nackdelar**: I dont have something i disliked. It was easy to export and read the data. > > Great costumer satisfaction indicator, excellent for new client inquiries ----- ### "SaaS Company utilizing Survey Sparrow" — 5.0/5 > **Chris** | *16 februari 2024* | Informationsteknologi och tjänster | Recommendation rating: 9.0/10 > > **Fördelar**: You really can build quite a bit, and the descriptions of the types of questions is great\! > > **Nackdelar**: It can be challenging sometimes to upload contacts/clean uploaded contacts. Also, I don't like how you cannot schedule a follow up reminder after sending, as you have to do a new send. However, we now just use the link and send it from our HubSpot account. > > I would give our experience a 9/10. The functionality outweighs my cons list. ----- Page: 1 / 6\ Nästa: [Next page](https://www.capterra.se/software/168823/surveysparrow?page=2) ## Links - [View on Capterra](https://www.capterra.se/software/168823/surveysparrow) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data