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SurveySparrow

SurveySparrow

Vad är SurveySparrow?

SurveySparrow låter dig förvandla enkäter till samtal. Med ett samtalsgränssnitt gör SurveySparrow det möjligt för användare att skapa och dela mycket engagerande mobilanpassade enkäter som erbjuder en chattliknande upplevelse.

SurveySparrow Recurring Surveys låter dig skicka enkäter med jämna mellanrum för att mäta kundens eller den anställdes puls.

Med enkla delningsalternativ kan du med SurveySparrow dela dina enkäter via webben, mobilen, sociala medier och e-post för att enkelt samla in respons från din målgrupp.

Vem använder SurveySparrow?

Företaget hjälper företag av alla storlekar att engagera sig bättre med sina intressenter (kunder, medarbetare, leverantörer), förbättra sina upplevelser, genomföra regelbundna enkäter, få insikter och leda företaget mot tillväxt.

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Är du inte helt övertygad om SurveySparrow? Jämför med ett populärt alternativ

SurveySparrow

SurveySparrow

4,4 (114)
Inga priser hittades
Gratis version
Gratis provperiod
115
11
4,5 (114)
4,4 (114)
4,4 (114)
VS.
Startpris
Prissättningsalternativ
Funktioner
Integrationer
Enkel användning
Valuta för pengarna
Kundservice
25,00 US$
månad
Gratis version
Gratis provperiod
58
19
4,6 (729)
4,5 (729)
4,7 (729)
Gröna staplar visar den högst rankade produkten baserat på det genomsnittliga betyget och antalet recensioner.

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Recensioner av SurveySparrow

Medelpoäng

Totalt
4,4
Enkel användning
4,5
Kundservice
4,4
Funktioner
4,3
Valuta för pengarna
4,4

Recensioner efter företagsstorlek (antal anställda)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Hitta recensioner efter betyg

5
57%
4
32%
3
6%
2
3%
1
2%
Pratap
Pratap
Student i Indien
Verifierad LinkedIn-användare
Högre utbildning, 51‒200 anställda
Har använt programvaran för: 1 + år
Recensentens källa

Övervägda alternativ:

Best survey building platform

5,0 för 2 år sedan

Kommentarer: Data and opinion collection is used to implement our best ideas into public. This collection of data and opinion is easily done by using the SurveySparrow. We can obtain feedback and opinions from the customers.

Fördelar:

SurveySparrow allows us to create most interactive and conversational surveys. The surveys created using SurveySparrow will get more responses from targetted participants. This platform has several types of templates in it which are used to create surveys instantly.

Nackdelar:

SurveySparrow platform has some best features than other survey builders but they are only available for paid subscription only.

Tarun
Assistant Manager i Indien
Kläder och mode, 1 001‒5 000 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Easy to use to build but integrations are challenging.

4,0 för 12 månader sedan

Fördelar:

- It's easy to build compared to other survey building software. - New form creation, dynamic variable addition, response gathering is very easy to use.

Nackdelar:

- There are few features pertaining to global variable that many time don't work. - Integrations with the GSheets has always been a challenge for the first time. The access goes to just one person and then many a time if there's a need to flow responses to the same sheet it fails. - 3P integrations need more improvisation.

Omar
Customer experience manager i Egypten
Detaljhandel, 201‒500 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

Need to improve reporting and also customer service

3,0 för 12 månader sedan

Fördelar:

Easy to use.

Nackdelar:

Reporting, synchronizing, couldn't get my data on google sheet, customer service couldn't solve my issue

Iliana
Project Manager i El Salvador
Marknadsundersökning, 51‒200 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

Review for Survey Sparrow!

5,0 för 12 månader sedan

Kommentarer: Its been a pretty nice experience! So far I've like this product.

Fördelar:

I really liked that it is super user friendly. Not complicated at all.

Nackdelar:

I dont know if this is a feature SS has but I dont like they don't have an option to create multiple links for different things, like one link for social media, one link for database, one link for free ads, etc.

Niall
Head of Design i Storbritannien
Datormjukvara, 2‒10 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

Great product

4,0 för 12 månader sedan

Fördelar:

Easy to use, surveys are easy to create and the frontend for surveys is very user friendly. Good level of customisation and an excellent range of question types for quantitative and qualitative measuring. API documentation is good.

Nackdelar:

We're using the survey sparrow API, and found there are some areas of the data that are not accessible via the API.

Shravya
Consultant i Indien
Dator- och nätverkssäkerhet, 501‒1 000 anställda
Har använt programvaran för: 1 + år
Recensentens källa

My review of Surveysparrow - Good

4,0 för 11 månader sedan

Kommentarer: Good, but can definitely be more customized to requirements

Fördelar:

The UI is great and easy to use. Platform is intuitively designed and many good features.

Nackdelar:

The platform is not very helpful for creating more elaborate and complex surveys such as 1. creating sub sections under sections within a survey 2. having a flexible survey completion % system

Verifierad recensent
Verifierad LinkedIn-användare
Datormjukvara, 10 000+ anställda
Har använt programvaran för: 2 + år
Recensentens källa

Review based on use of survey sparrow

4,0 för 12 månader sedan

Kommentarer: It's good for the feedback survey. I can say its very good tool and we used the API also and its worked very well.

Fördelar:

Its UI is very good and its easy to use.

Nackdelar:

We can't use jQuery which is a problem during customization.

Ayikoru
Finance and Administration Officer i Uganda
Investeringsförvaltning, 11‒50 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

Easier to collect customer feedback

5,0 för 6 månader sedan

Fördelar:

Integrates well with live chat tools and ticket tools to offer customer support as same as survey collection

Nackdelar:

It is only expensive but as far as functionality is concerned, the tool works fine enough

Alukut
IT Support Specialist i Uganda
Utbildningsförvaltning, 11‒50 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

Good pricing and good customer support

5,0 för 5 månader sedan

Fördelar:

Integrates with Zendesk to collect customer feedback right from the Zendesk chat widget

Nackdelar:

It does not have a good looking dashboard like other solutions used

Verifierad recensent
Verifierad LinkedIn-användare
Datormjukvara, Egenföretagare
Har använt programvaran för: 2 + år
Recensentens källa

Great product

4,0 för 12 månader sedan

Fördelar:

Ease of use and easy to setup. It misses key features but the product team continuously releases new features.

Nackdelar:

Pricing comes across as a little too costly for SMBs

Chandrakeerthan
student i Indien
Verifierad LinkedIn-användare
Högre utbildning, 201‒500 anställda
Har använt programvaran för: 1 + år
Recensentens källa

Best Survey Builder

4,0 för 2 år sedan

Kommentarer: My overall experience with surveysparrow is great.Its best used for building surveys for customers and knowing about their opinion.The process can be smoothly done with the help of surveysparrow.

Fördelar:

Surveysparrow is best when compared to any other surveybuilders.The userinterface is easy to setup and use.The customers feels friendly when filling those forms.The best feature of surveysparrow is that it has a lot of inbuilt templates for creating surveys.These templates are very good looking.

Nackdelar:

Surveysparrow has got so many features which are not available in other survey builders bu the user must take premium plan to get access to those features in surveysparrow.

Verifierad recensent
Verifierad LinkedIn-användare
Informationsteknologi och tjänster, 2‒10 anställda
Har använt programvaran för: Gratis provperiod
Recensentens källa

Övervägda alternativ:

SurveySparrow - A simple and easy way to make surveys

5,0 för 5 år sedan

Kommentarer: I am solving getting customer feedback in a simple and easy way without making it a big task for them to complete or be put off by the complexity. So far I have had good response as customers dont seem to mind the surveys and they work well on a mobile.

Fördelar:

The free trial of the Enterprise was an excellent idea to make sure you can see all the options, it was very simple to use and a lot of templates to get you started. There are a lot of addons which would be very useful when connecting to others online services.

Nackdelar:

It could do with a few more customizations and add ins for the program I use on a daily basis but it still works well and some of the buttons are not logical.

Verifierad recensent
Verifierad LinkedIn-användare
Marknadsföring och reklam, 2‒10 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

I would not recommend it - missing features and bad customer service

1,0 för 4 år sedan

Kommentarer: Not good. Not happy. Even asked them for finding a solution - but they didn't want to.

Fördelar:

It looks nice from the outside (on the website). But as you join the software it's not what it says it is. And then customer service don't really want to help.

Nackdelar:

Really bad customer service. Slow response time and no real help.

Mohamed
Student i Tunisien
Datormjukvara, Egenföretagare
Har använt programvaran för: 1 + år
Recensentens källa

My review on SP

4,0 för 12 månader sedan

Fördelar:

Overall an amazing platform. Especially the forms feature.

Nackdelar:

Export to third party. Non functional for thr most of the time.

Tim
CFO COO i Tyskland
Informationsteknologi och tjänster, 11‒50 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Whitelable customer

5,0 för 10 månader sedan

Fördelar:

Whitelabelling capabilities Flexibility for suitable commercial model, when we began the journey

Nackdelar:

SSO integration not always straightforward Invoicing process and flags in tool could be optimized

Artur
Student i Tyskland
E-lärande, Egenföretagare
Har använt programvaran för: 1-5 månader
Recensentens källa

Survey for Customer Experience (Bachelorthesis)

5,0 för 11 månader sedan

Fördelar:

Very easy to use. It was perfect for me to use this for my Bachelorthesis. The Support ist nice to. From me a 10 of 10! Everytime again!

Nackdelar:

Little bit to expensive, maybe discount for students

Ganisetti
Ganisetti
Student i Indien
Verifierad LinkedIn-användare
Högre utbildning, 201‒500 anställda
Har använt programvaran för: 1 + år
Recensentens källa

Conduct surveys for data collection

4,0 för 2 år sedan

Kommentarer: The overall experience is Not bed. It is user-friendly and simple to use. Easily conduct surveys.

Fördelar:

Surveysparrow is easy to use. Using this we can make surveys and collect data. It is user-friendly and having good analytics. Good interface and graphics.

Nackdelar:

It is complex for beginners. Some features are expensive, we can use that by taking premium. Too much of mails irritates users.

Verifierad recensent
Verifierad LinkedIn-användare
Informationsteknologi och tjänster, 10 000+ anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

Choose your software

5,0 för 2 år sedan

Kommentarer: This platform is good for the survey's and can choose the software's by the prediction. The Predictions in the software was soo accurate.

Fördelar:

I have been used this platform for months and it was great. This app allows to trial the softwares for free. The survey tools are good.

Nackdelar:

Rough start for the beginners and sometimes software was buggy.

Verifierad recensent
Verifierad LinkedIn-användare
Animation, 501‒1 000 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

Make your survey

5,0 för 2 år sedan

Kommentarer: It is a great app to choose the softwares based on reviews and the interface of the app is good and user friendly.

Fördelar:

The predictions and the results of survey's are soo accurate and the tools that we use to make the survey are great.

Nackdelar:

For beginners the app is a bit difficult to use and need to decrease the pricing.

Alekhya
Alekhya
Clinical investigator i Indien
Verifierad LinkedIn-användare
Sjukhus och hälsovård, 501‒1 000 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

A survey that we can build!!

4,0 för 2 år sedan

Kommentarer: It helped for collecting data for my research purpose . But they can't handle heavy load

Fördelar:

The user interface for building the survey are soo good, it helps very much in obtaining data for research. Their intuitive tools differ from other competitors

Nackdelar:

The survey building tool is good ,but it has some bugs and need developers assistance. Some features are paid.

Halimatun
Halimatun
IT Manager i Malaysia
Verifierad LinkedIn-användare
Bokföring, 1 001‒5 000 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Create and distribute survey easily

5,0 för 3 år sedan

Fördelar:

Great things with SurveySparrow is, i can build a survey form easily with the build-in template that they have provided and select the survey theme that match with my objective. I also can select the question from the suggested question section.

Nackdelar:

I have tried to moving around some of the text field on the survey form, but it just not snapped on the grid that i want and it making a mess to the form layout and design. I have tried it multiple time, but it just not happening and i don't think there is any way to do it properly.

Verifierad recensent
Verifierad LinkedIn-användare
Finansiella tjänster, 2‒10 anställda
Har använt programvaran för: Gratis provperiod
Recensentens källa

Nice tool for short surveys

4,0 för 5 år sedan

Kommentarer: For a detailed interviewing tool with complex question trees, it can definitely do the job, but the lack of easy copying of groups of questions and logic branches makes the builder labor-intensive.

Fördelar:

While looking for a TypeForm alternative I came across SurveySparrow. Since we ultimately were not able to use it, I can only comment on the builder tool. Compared to TypeForm (which I worked in as a premium user for several months), SurveySparrow was faster for large survey with multiple logic leaps, the UI did not have the bugs I became accustomed to in TypeForm and SurveySparrow had good optionality for a technical survey (the number field accepts decimals, which TypeForm does not; matrix-type questions have a reasonable amount fo flexibility). Overall: fast, flexible with good optionality on questions. Great, responsive customer service.

Nackdelar:

Unfortunately, we ended up not selecting it. We had difficulties copying groups of questions and entire logic branches (which we need to be able to do), so building a large, complex survey would have been too labor intensive. Maybe it is possible, but I could not find an easy way to do it and was working against a deadline.

Verifierad recensent
Verifierad LinkedIn-användare
Hälsa, välbefinnande och fitness, 2‒10 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

Did what I wanted - Good customer survey tool

5,0 för 3 år sedan

Kommentarer: I was pleased that it could do well the survey part, but when I discovered a competitor product that offered more for less. I switched.

Fördelar:

It did what I wanted. You could pay monthly for a number of surveys not necessarily have a limit and that's it.

Nackdelar:

There are other survey tools out there which give you better value by offering more services for the same or lesser price.

Dianne
PRESIDENT i USA
Ledningsrådgivare, 2‒10 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

Unreputable Comany

1,0 för 3 år sedan

Kommentarer: We removed their ap from our website in [SENSITIVE CONTENT] after discovering who billed us. We have been in constant communication with our bank and with survey sparrow with regard to not wanting their software another year. We received no benefit from it. After our tech support removed their code, I was alerted yesterday [SENSITIVE CONTENT] that their ap is back on our site. This means they hacked us in an effort to refuse a refund. So once their code is on your site, they can do this to you, too. This is not a reputable company. We have had to report this to the US FBI for hacking and turn the matter over to our legal support. It has been a nightmare!

Fördelar:

We loaded their chat bot and received no benefit from it.

Nackdelar:

Their billing process. We did not sign anything that authorized a automatic renewal. We received no alert to our card to be billed so we could call to cancel. in the billing there is no identification of the company or a way to call to dispute a charge. They say they sent us an email. Tech support found it nowhere in our system.

Verifierad recensent
Verifierad LinkedIn-användare
Mediaproduktion, 11‒50 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

A simple surveying tool.

5,0 för 5 år sedan

Kommentarer: The mobile-first approach is very welcome as today mobile is the most commonly used.

Fördelar:

I like the personification of surveysparrow. After signup, it gives me a signup URL which is good for a quick lookup or can work without a website. If I need to take a survey for my personal quick survey I don't have to include my web dev in it. Just passing the web URL will be enough. The chat survey is completely new to me. The mobile version is very new and I think is perfect for the small screen. Making and sharing survey is very fast as sending survey through this platform is very easy. The UI is clean and does not show any unwanted info.

Nackdelar:

I don't think it has any major issue, just small tune-ups will be great. More template and extended reporting and exporting are needed.