---
description: Få detaljerad information om SurveySparrow, dess användbarhet, funktioner, pris, fördelar och nackdelar från verifierade användarupplevelser. Läs recensioner och upptäck liknande verktyg på Capterra Sverige.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SurveySparrow: Pris och betyg 2026 - Capterra Sverige
---

Breadcrumb: [Hem](/) > [Mätprogram](/directory/30092/survey/software) > [SurveySparrow](/software/168823/surveysparrow)

# SurveySparrow

Canonical: https://www.capterra.se/software/168823/surveysparrow

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> Förvandla undersökningar till samtal med chattliknande enkäter. Kommunicera bättre med dina kunder och anställda.
> 
> Verdict: Rated **4.4/5** by 121 users. Top-rated for **Sannolikhet att rekommendera**.

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## Overview

### Vem använder SurveySparrow?

Företaget hjälper företag av alla storlekar att engagera sig bättre med sina intressenter (kunder, medarbetare, leverantörer), förbättra sina upplevelser, genomföra regelbundna enkäter, få insikter och leda företaget mot tillväxt.

## Quick Stats & Ratings

| Metric | Betygsättning | Detail |
| **Totalt** | **4.4/5** | 121 Recensioner |
| Enkel användning | 4.5/5 | Based on overall reviews |
| Kundtjänst | 4.3/5 | Based on overall reviews |
| Valuta för pengarna | 4.3/5 | Based on overall reviews |
| Funktioner | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Sannolikhet att rekommendera) |

## Om leverantören

- **Företag**: SurveySparrow
- **Location**: Palo Alto, USA
- **Founded**: 2017

## Commercial Context

- **Pricing model**:  (Gratis provperiod)
- **Target Audience**: Egenföretagare, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Moln, SaaS, webb-baserat, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (mobil), iPhone (mobil), iPad (mobil)
- **Supported Languages**: arabiska, baskiska, bulgariska, danska, engelska, estniska, europeisk portugisiska, finska, franska, galiciska, grekiska, hebreiska, hindi, indonesiska, iriska, isländska, italienska, japanska, katalanska, kazakiska, kinesiska, koreanska, kroatiska, lettiska, litauiska, malajiska, nederländska, norska, polska, portugisiska, rumänska, ryska, serbiska, serbiska, slovakiska, slovenska, spanska, svenska, thailändska, tjeckiska, traditionell kinesiska, turkiska, tyska, ukrainska, ungerska, vietnamesiska
- **Available Countries**: Afghanistan, Albanien, Algeriet, Amerikanska Jungfruöarna, Amerikanska Samoa, Andorra, Angola, Anguilla, Antigua och Barbuda, Argentina, Armenien, Aruba, Australien, Azerbajdzjan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgien and 209 more

## Funktioner

- Aktivitetspanel
- Anpassningsbara frågor
- Anpassningsbara mallar
- Anställdas databas
- Benchmarking
- CES Enkätstruktur
- Data Import/Export
- Datasäkerhet
- Datavisualisering
- Dra och släpp
- E-post marknadsföring
- E-posthantering
- Engagemangsspårning
- Feedback-hantering
- Flera kommunikationskanaler
- Flerkanalig datainsamling
- Flerkanalsdistribution
- Frågebibliotek
- Frågeställning
- För vård
- Hantering av negativ feedback
- Hantering av prestationsutvärdering
- Hoppa över logiken
- Instrumentbräda
- Integration av sociala medier
- Kundhistorik
- Kundsegmentering
- Kundupplevelseshantering
- Mass-sms
- Offline svarsamling
- Prestandamätningar
- Process / arbetsflödesautomatisering
- Pulsundersökningar
- Rapportering och analys
- Rapportering och statistik
- SMS-meddelanden
- Sentimentanalys
- Skapa och designa formulär
- Skapa undersökningar
- Spårning av framsteg
- Textanalys
- Third-Party Integrations
- Trendanalyser
- Undersökningar och feedback
- Undersökningsstruktur CSAT
- Undersökningsstruktur NPS
- Varningar / Meddelanden
- Villkorlig logik
- Visuell analys
- Övervakning av klagomål

... and 10 more features

## Integrations (11 total)

- BHN Rewards
- Freshdesk
- Freshsales
- Google Analytics 360
- Google Sheets
- HubSpot Marketing Hub
- Mailchimp
- WordPress
- Zapier
- Zendesk Suite
- Zenkit

## Support Options

- E-post / Kundtjänst
- Vanliga frågor / Forum
- Baskunskap
- Telefonsupport
- 24/7 (Live-support)
- Chatt

## Category

- [Mätprogram](https://www.capterra.se/directory/30092/survey/software)

## Relaterade kategorier

- [Mätprogram](https://www.capterra.se/directory/30092/survey/software)
- [Marknadsundersökning](https://www.capterra.se/directory/10041/market-research/software)
- [CRM-system](https://www.capterra.se/directory/30671/customer-experience/software)
- [Program för kundnöjdhet](https://www.capterra.se/directory/30541/customer-satisfaction/software)
- [Programvara för kundengagemang](https://www.capterra.se/directory/30906/customer-engagement/software)

## Alternativ

1. [SurveyMonkey](https://www.capterra.se/software/32728/surveymonkey) — 4.6/5 (10455 reviews)
2. [Jotform](https://www.capterra.se/software/158456/jotform-4-0) — 4.7/5 (2889 reviews)
3. [SurveyLegend](https://www.capterra.se/software/156752/surveylegend) — 4.6/5 (965 reviews)
4. [Sogolytics](https://www.capterra.se/software/127957/sogosurvey) — 4.7/5 (730 reviews)
5. [Survicate](https://www.capterra.se/software/132914/survicate) — 4.6/5 (99 reviews)

## Recensioner

### "A very good survey software" — 4.0/5

> **Maszni** | *18 mars 2021* | Underhållning | Recommendation rating: 9.0/10
> 
> **Fördelar**: Every step in creating a survey form is super simple and almost no learning curves needed before working with this software. Distributing and sharing they survey into email or medial social also can be done easily as they has a shortcut to share it to Facebook or Twitter for a survey that we need opinion from the public.
> 
> **Nackdelar**: The drag and drop question box is quite buggy and not correctly snap into the alignment. It make the customization process with the survey form more harder than it should be, and i hope they can look into it as soon as possible. User will need to upgrade to premium plan to access to more complex feature.
> 
> Collect feedback from customer and client. Very easy to deploy it into different platform and saves my time when collecting feedback and leads.

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### "Enjoyable app." — 5.0/5

> **Sarah** | *24 juni 2025* | Konstruktion | Recommendation rating: 9.0/10
> 
> **Fördelar**: Ease of use, fun interactions with employees. Ability to email out surveys and record anonymously or have their names listed.
> 
> **Nackdelar**: I had to add each contact one at a time. Being able to upload a list would be better. and sending a survey to all contacts would be better.
> 
> I feel having the personalized surveys for our employees has made our moral better. Whether it is a survey about our Christmas Party meal choices or merchandise we are buying for a our staff. We also created some customers surveys on our service.

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### "Great for limited amounts of data" — 3.0/5

> **Sarah** | *16 februari 2024* | Museum och institutioner | Recommendation rating: 6.0/10
> 
> **Fördelar**: I like using SurveySparrow for limited runs of data, like short, uncomplicated customer or visitor surveys, "quizzes", and other ways to engage with our public.
> 
> **Nackdelar**: The backend and data reporting and analysis is abysmal. It is difficult to manage the mass amounts of data that we process each day, and requires a lot of additional work after downloading the csv reports.

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### "SurveySparrow is your best partner in making any survey." — 5.0/5

> **Mohammad** | *17 mars 2023* | Datormjukvara | Recommendation rating: 9.0/10
> 
> **Fördelar**: Dashboards on this platform are great.  Using the skip questions tool is great as well for email surveys where there is more coverage to more users.
> 
> **Nackdelar**: You might need sometime to find your way with SurveySparrow unlike other applications.
> 
> One of the best that I have used on a person and on an organizational level.  It really adds a great value to my work, manages received data in a wonderful manner.

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### "Data that works" — 5.0/5

> **Paulina** | *13 mars 2024* | Turistföretag | Recommendation rating: 10.0/10
> 
> **Fördelar**: Accessibility, ease of use and accuracy. I like the abiloty to personify the questions.
> 
> **Nackdelar**: I dont have something i disliked. It was easy to export and read the data.
> 
> Great costumer satisfaction indicator, excellent for new client inquiries

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## Links

- [View on Capterra](https://www.capterra.se/software/168823/surveysparrow)

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| de | <https://www.capterra.com.de/software/168823/surveysparrow> |
| de-AT | <https://www.capterra.at/software/168823/surveysparrow> |
| de-CH | <https://www.capterra.ch/software/168823/surveysparrow> |
| en | <https://www.capterra.com/p/168823/SurveySparrow/> |
| en-AE | <https://www.capterra.ae/software/168823/surveysparrow> |
| en-AU | <https://www.capterra.com.au/software/168823/surveysparrow> |
| en-CA | <https://www.capterra.ca/software/168823/surveysparrow> |
| en-GB | <https://www.capterra.co.uk/software/168823/surveysparrow> |
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| es | <https://www.capterra.es/software/168823/surveysparrow> |
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| ja | <https://www.capterra.jp/software/168823/surveysparrow> |
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| sv | <https://www.capterra.se/software/168823/surveysparrow> |
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