Site24x7

A better tool to monitor internet services

Kommentarer: Using Site24x7 is fantastic. Monitoring of services is much easier.

Fördelar:

I love the proactive monitoring capability of Site24x7. Because it uses multiply sites or datacentres in it services , you are able to pick quickly from the dashboard when services starts degrading. With it RUM feature, it is easy to monitor the user experience of customers from multiple locations and even tell what users are doing wrong.

Nackdelar:

I just do not like the plenty alerts sent when degradation starts

Site 24x7 simple but powerful!

Kommentarer: Overall, my experience has been great if not excellent. Their suite of applications provide a “one stop shop” for almost all IT related support software. The ease of implementation coupled with the extensive capabilities of the product greatly outperform competitors and the best part, it’s priced just right.

Fördelar:

1. Setup is a breeze 2. Very intuitive, easy to navigate, and understand the various functions 3. Included features actually add value and are not hidden behind paywalls 4. Free trial

Nackdelar:

1. Application support can be better. While responses are prompt, support typically points you to help documentation that may have already been read. Sometimes human assistance is preferred. 2. Custom report creation could be more straightforward. I found it difficult to create certain report types in which i needed to select all for attributes\groups but didn't find the option easily

Site24x7 is my go-to for monitoring website performance and uptime. It's been a lifesaver.

Fördelar:

I love the ease of use and the comprehensive monitoring tools. It's simple to set up and reliable.

Nackdelar:

I wish the reporting and analytics features were a bit more intuitive. It could use some user interface improvements.

Great monitoring services for MSPs

Kommentarer: We've been using Site24x7 for multiple years now to externally monitor external FW/Router interfaces, URLs, and SSL Certs. The product is consistent and accurate in reporting failures according to the set thresholds, with no false positives whatsoever.

Fördelar:

1- Permanent links to provide to our customers. 2- Dedicated customer login portal. 3- On-prem pollers. 4- Custom dashboards 5- Scheduling automations. 6- Integrations with PSA platforms.

Nackdelar:

1- The admin GUI could be a bit tricky, with multiple "Admin" tabs at each customer level. 2- Inability to generate historical logs/events for monitors if they are in a failure state. 3- Support could take a while to investigate a case.

Site24x7 for Reliable Services Monitoring

Kommentarer: Site24x7 issues a robust form of service delivery and monitoring

Fördelar:

Site24x7 delivers reliable monitoring services for all systems.

Nackdelar:

Site24x7 has excellent features without dislike

Review Site 24x7

Kommentarer: very good experience in site monitoring Tool.

Fördelar:

Easy UI portal to manage the service and best support Alerting capabilities Website uptime and troubleshooting Track user experience

Nackdelar:

More cloud monitoring functions need to add and Better VM monitoring. Application monitoring need to improve.

Lots or reporting Options.

Kommentarer: I would say it was good. support and pre sales was a help. also was able to get a bit of a walk though the portal which i recommend.

Fördelar:

number of things you can monitor and customize. they have a new pricing method now which is not as complicated.

Nackdelar:

UI takes a bit getting used to, there is so many places you can go for stuff. you can get some monitors up and running pretty quick but i think it would take a week or 2 to get it all pretty and done up nice with all the reporting you want for a small business. if you are large it will take a month or more to install modules and getting reporting out and to a site to report it.

Excellent tool

Kommentarer: The experience was very satisfactory therefore I would like to continue with the tool

Fördelar:

I liked the simple and very comprehensive monitoring of each host or device on the network.

Nackdelar:

Nothing to criticize, everything excellent.

Great, Reliable, lots of Features!

Kommentarer: It is a great tool with a lot of features. It would be great if they could add an initial configuration wizard to help setup some of the initial settings.

Fördelar:

It is very reliable and works well when configured properly. It also has a lot of features under the hood.

Nackdelar:

It can be a bit complicated to configure properly and some of the default alert settings are too low.

Associate Security Admin

Fördelar:

Observability and ease of us. Support and sales are fast to respond

Nackdelar:

Takes time getting use to the layout, as all things do.

User friendly Monitoring Tool

Fördelar:

Site24x7, with its user-friendly interface and robust features, has revolutionized our monitoring practices. The consolidated dashboard simplifies oversight, while website and network monitoring capabilities ensure early issue detection. It’s a must-have for any organization seeking proactive insights into their digital infrastructure.

Nackdelar:

While Site24x7 offers valuable features, its Application Performance Monitoring (APM) falls short compared to some competitors. Missing functionalities that exist in other monitoring tools create a noticeable gap. For organizations seeking comprehensive APM, exploring alternative solutions may be necessary.

It's got everything!

Fördelar:

We can get into granular detail and see what's going on on all the endpoints, servers, websites, device etc and it auto heals them with IT Automation plus comes with an awesome NOC view. Good Stuff

Nackdelar:

Its got a bit of a learning curve to it.

My Site24x7 Experience

Kommentarer: My overall experience with Site24x7 has been positive. It’s excellent for comprehensive monitoring across various IT aspects, though the initial setup can be complex. Once up and running, it offers valuable insights to keep systems healthy and efficient.

Fördelar:

I really like Site24x7’s all-in-one monitoring capabilities. It’s great for keeping track of everything from website performance to server health, all through a single dashboard. Super convenient and efficient!

Nackdelar:

One downside of Site24x7 is that it can be a bit complex to set up, especially for those who aren’t very tech-savvy. Navigating through the numerous features and configurations might be overwhelming initially.

Site24x7 is an excellent monitoring tool

Kommentarer: Access to the platform is fast, secure and our team has full command of the platform. The results in our daily lives are incredible. We also use it on our cell phones and this is a differentiator for the field team.

Fördelar:

Simplicity, efficiency and economy. This is what we were looking for and this is what we received over 2 years ago

Nackdelar:

I didn't find any videos on YouTube in Portuguese.

We Rely on Site24x7 to Protect our PPC Investments

Fördelar:

Site24x7 does a good job of monitoring our website uptimes, makes it easy to set things up for multiple users to get alerts via email, SMS, and phone, and is very cheap considering the cost of having our website down while we're running PPC ads.

Nackdelar:

No complaints - it's exactly what I need in this service. If anything, it has too many options that I don't need, but that's ok.

Easy to use and implement

Fördelar:

Easy installation and integration steps of its agent . Support for evaluation period is really nice and helpful. Can monitor multiple things

Nackdelar:

Nothing like that till now. It's very user friendly

My review-Capterra site 24x7

Kommentarer: Good

Fördelar:

1.Provides a comprehensive view of the entire IT infrastructure.2.Offers a mobile app that allows users to respond to alerts within seconds.3.Provides cost savings of over 70% compared to other solutions.4.Easy to use and affordable.

Nackdelar:

1.The user interface could be improved.2.The alerting system could be more customizable.

Excellent Monitoring Tool for all types of Deployments

Kommentarer: So far there is no issue with Site24x7 and having a great experience since day 1.

Fördelar:

Site24x7 is loaded with very useful features. Some of the greatest features are multi cloud management, automated reportings, automation templates, custom integrations, multiple notification mediums and much more.

Nackdelar:

Need more visibility on license usage. License consumption and availability report will be very helpful.

Efficient Incident Management and Proactive Alert System: A 3-Year User Review

Kommentarer: Having Real-Time Alerts for My Infrastructure, and the Call and SMS System are Incredibly Helpful

Fördelar:

I have been using the product for 3 years and it has worked wonders for me. The ticket tracking is very useful, and the call and SMS alerts have made the department proactive in addressing an incident, allowing for minimal possible impact of the incident. I highly recommend this product 100%.

Nackdelar:

So far, everything has been working quite well.

One stop shop for all your monitoring needs.

Fördelar:

Monitor creation! Implmentation was super easy, we just had to give the url for our APIs and the website, and there are multiple monitor options to choose from. Also, it was easy to integrate with our Alerting app Pagerduty. We have set up daily monitors and checks on website and API.

Nackdelar:

Learning curve is steep for this tool. It takes time to set up the monitor first time.

Strong platform and cost/benefit is good.

Kommentarer: Nice interface, moderate to easy setup, i couldn't install some agents (eg. java) for another ME application (SDP) or couldn't find helpful documentation. The basic monitors work great, not so easy to tune, though. I've used other complicated platforms like NewRelic and this one is relatively easy to setup and mantain, aimed towards SME market. Also, the pricing is much more affordable.

Fördelar:

Variety of monitors, agents and different platforms supported.

Nackdelar:

Pricing is not very clear, also the sales process a bit complicated.

Good out of the box solution.

Kommentarer: It works great out of the box, super easy to setup, and support has always been VERY fast to respond to, and fix any issues we've had.

Fördelar:

The site is easy to use and setup is a breeze. We use it to monitor servers, networks and websites. I like that it automatically adds numerous monitors for other server roles when the agent is installed (SQL, IIS, etc etc).

Nackdelar:

I think the only thing is is lacking, is a more robust granular alerting system. That being said, it offers what I think are similar options as all of it's competitors, and most of the time you need a 3rd party service to have SUPER granular alert setups.

Great Product

Kommentarer: Like it. Great tool to manage all servers & website at one place.

Fördelar:

Getting notification on phone & email. All server can view at one place

Nackdelar:

Alert not triggered when CPU is 100% usage and server hangs.

Excellent product/service

Kommentarer: Overall we are very happy with this product and all the different options offered by it. We recommend it to any IT personnel.

Fördelar:

We have been using Site 24x7 for about 10 years. We are very happy with the features it has to offer, which are way too much more than what we need.

Nackdelar:

The price is a bit high for the amount of monitors that we need. Sometimes, we set the monitor not to alert us (scheduled maintenance, service restarts) and we still get the notifications, meaning credits are used.

Site24 expirience

Kommentarer: Really good

Fördelar:

All features, we can monitor almost every resource

Nackdelar:

Salesforce plugin is not there, too many alerts