BigMarker

Excellent webinar tool, especially for monetizing webinars of all types (live, evergreen, etc). ❤️

Kommentarer: Clients love the experience. Very user friendly. I LOVE it! I've tried a lot of webinar tools (including Zoom webinars) and BigMarker is just a better experience and built for marketing and sales.

Fördelar:

Powerful leadgen and sales features built directly into the webinar suite

Nackdelar:

There are a lot of options to customize, so sometimes it feels slightly overwhelming. But, once you have "template" webinars set up, they are easy to duplicate so you never have to worry about the settings again.

2 years+ - Steady improvements and features make this a hit

Kommentarer: This is a fantastic webinar tool. I am never disappointed. This is my sleeper tool. Hardly anyone knows them. They are more focused on the Enterprise space, but are affordable enough to be used by businesses like ours.

Fördelar:

Stable. Very easy to set up. Rapid and helpful support. Tons of features - so many it was overwhelming at first. Very polished, it makes us look professional. Automations and SMS are very useful. Always improving it.

Nackdelar:

Two years ago there were some UX niggles that have since been fixed. They improve this tool regularly. Attendees with poor internet connectivity often have bad experiences, but that's the breaks.

Unfortunately looking for another webinar platform

Kommentarer: It's a mixed bag. I like that they are making improvements but my biggest issue is the user experience with microphones and sadly there has been no fix for that. I wish there was an option to click somewhere and see what attendees are seeing, which would be helpful when you're trying to coach them through the process of turning on their microphones. If it weren't for the microphone problem I probably wouldn't be looking elsewhere.

Fördelar:

We've used BigMarker for more than a year. After trying out several options, I was directed to go with the cheapest. I believe the price has gone up since then. I know that they must be continually working on it because I keep seeing more features added, such as automatically muting my microphone when the video plays. They are pretty quick about getting back with me when I have questions (although it doesn't always resolve an issue). I do like the recording feature, especially since they have added the ability to trim the video right on the website. I also like that you can download the recorded video of the webinar.

Nackdelar:

We do webinars monthly, usually more often than that. Setting up a webinar is frustrating because several options are offered without explanation of what each option entails. Worst is the attendee experience. I put the mic icon + instructions on our presentation's first slide, but attendees always have problems finding it and we waste several minutes trying to do so, even with a dedicated web person at the controls. Also last time I was presenting at home, with another person presenting from the office. I realized when viewing the video that when my connection dropped, the webinar stalled. Also attendees had to figure out how to turn off webcast mode (I had not set up the webinar to be in webcast mode so I was surprised this was necessary) before being able to turn their microphones on and then there was such an enormous echo that no one could understand each other. This is problematic because we do a lot of custom solutions and I really wanted to hear from the customers about what problems they needed to solve. The chat feature works nicely but not everyone wants to type. In contrast, we use Slack internally and you can easily turn on your mic or other features. When I contacted customer support, they did get back with me fairly quickly but didn't really address the problem to my satisfaction. When I sent another email, they just cut and pasted the response from the first email, so it was frustrating, especially because I have found their responses helpful in the past.

Big Features, Big Reach, BigMarker for Virtual Events and Webinars

Kommentarer: Overall very happy with BigMarker, it was an expensive investment, but very much worth it for the long run.

Fördelar:

The amount of features and continued development with BigMarker is industry leading. I like the flexibility of choose evergreen, recurring and single events. And the fact that attendees to do not need to download any software and attend through their own browser is a winner.

Nackdelar:

JUst the feature-rich density and development can make it a little overwhelming at the beginning. Would be nice to have an option of simple set up or full feature during the even creating process.

Webinars and so much more

Fördelar:

I have used many of the major platforms (WebEx, GoToMeeting/Webinar, Adobe) and many small ones (AnyMeeting and others) for corporate training, consulting meetings, client showcases, and coaching sessions. I was loving Zoom for the recording meeting and breakout functionality, then started using BigMarker as a webinar platform. Quickly I realized the platform could work for my online meetings, video conferences, webinars, leader-led training and so much more as well. BigMarker has replaced at least three other tools I was using, and saved me money in the long run. Also, they just keep developing and providing more value! I'm amazed at all of the new features and functionality that keeps coming out. Moving to BigMarker is one of the best business decisions I've ever made.

Nackdelar:

There is so much to discover that it took me just a bit to get my head around it and start using it. I'm still not sure I've tapped in to all of the functionality. The support team and documents have helped me through though.