--- description: Få detaljerad information om ChatBot, dess användbarhet, funktioner, pris, fördelar och nackdelar från verifierade användarupplevelser. Läs recensioner och upptäck liknande verktyg på Capterra Sverige. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ChatBot: Pris och betyg 2026 - Capterra Sverige --- Breadcrumb: [Hem](/) > [Programvara för live-chatt](/directory/30797/live-chat/software) > [ChatBot](/software/166420/chatbot) # ChatBot Canonical: https://www.capterra.se/software/166420/chatbot Page: 1 / 4\ Nästa: [Next page](https://www.capterra.se/software/166420/chatbot?page=2) > ChatBot är en allt i ett-plattform för att skapa, distribuera och spåra chattrobotar i flera kanaler. > > Verdict: Rated **4.6/5** by 66 users. Top-rated for **Sannolikhet att rekommendera**. ----- ## Overview ### Vem använder ChatBot? ChatBot är utformat för alla företag som vill designa, bygga och distribuera anpassade chattrobotar för försäljning, marknadsföring och support. ## Quick Stats & Ratings | Metric | Betygsättning | Detail | | **Totalt** | **4.6/5** | 66 Recensioner | | Enkel användning | 4.7/5 | Based on overall reviews | | Kundtjänst | 4.5/5 | Based on overall reviews | | Valuta för pengarna | 4.5/5 | Based on overall reviews | | Funktioner | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Sannolikhet att rekommendera) | ## Om leverantören - **Företag**: Text - **Location**: Boston, USA - **Founded**: 2002 ## Commercial Context - **Startpris**: 50,00 US$ - **Pricing model**: (Gratis provperiod) - **Target Audience**: Egenföretagare, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Moln, SaaS, webb-baserat - **Supported Languages**: danska, engelska, finska, franska, iriska, italienska, nederländska, norska, polska, portugisiska, ryska, spanska, svenska, tjeckiska, tyska, ukrainska, ungerska - **Available Countries**: Afghanistan, Albanien, Algeriet, Amerikanska Jungfruöarna, Amerikanska Samoa, Andorra, Angola, Anguilla, Antigua och Barbuda, Argentina, Armenien, Aruba, Australien, Azerbajdzjan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgien and 208 more ## Funktioner - AI / maskininlärning - AI Copilot - Anpassningsbar branding - Automatiserad routing - Automatisk respons - Autoresponders - Chatbot - Chatt och meddelanden - Data Import/Export - Flera kommunikationskanaler - Flerspråkig - Frågeförslag - Fördefinierad bot - Geotargeting - Kodfri utveckling - Kundchatt i realtid - Kundtjänst - Lead-distribution - Lead-kvalificering - Livechatt - Mobilåtkomst - Mänsklig överlämning - Målgruppsinriktning - Naturlig språkbehandling - Offline-formulär - Prediktiv analys - Proaktiv chatt - Process / arbetsflödesautomatisering - Rapportering och analys - Språkavkänning - Taligenkänning - Third-Party Integrations - Transkript/chatthistorik - Utökad analys - Virtuell personlig assistent (VPA) - Överföringar / dirigering ## Integrations (37 total) - Adobe Commerce - BigCommerce - ChatBot - ChatGPT - Chatbot - Claude - Commerce7 - Google Analytics 360 - Google Tag Manager 360 - HelpDesk - LiveChat - Magento 2 Blog Extension - Magento 2 Delivery Date Extension - Magento 2 Form Builder - Magento 2 Grouped Promotions ... and 22 more integrations ## Support Options - E-post / Kundtjänst - Vanliga frågor / Forum - Baskunskap - Telefonsupport - 24/7 (Live-support) - Chatt ## Category - [Programvara för live-chatt](https://www.capterra.se/directory/30797/live-chat/software) ## Relaterade kategorier - [Programvara för live-chatt](https://www.capterra.se/directory/30797/live-chat/software) - [Program för artificiell intelligens (AI)](https://www.capterra.se/directory/30938/artificial-intelligence/software) - [Samtalsbaserad AI-plattform](https://www.capterra.se/directory/31596/conversational-ai-platform/software) - [Konversationsplattform](https://www.capterra.se/directory/31562/conversational-marketing-platform/software) - [Chattbotprogram](https://www.capterra.se/directory/32448/chatbot/software) ## Alternativ 1. [LiveAgent](https://www.capterra.se/software/102188/liveagent) — 4.7/5 (1755 reviews) 2. [Slack](https://www.capterra.se/software/135003/slack) — 4.7/5 (24066 reviews) 3. [Tidio](https://www.capterra.se/software/144040/tidio-chat) — 4.7/5 (590 reviews) 4. [LiveChat](https://www.capterra.se/software/62194/livechat) — 4.6/5 (1717 reviews) 5. [Zendesk Suite](https://www.capterra.se/software/164283/zendesk) — 4.4/5 (4076 reviews) ## Recensioner ### "ChatBot works for you when you can't" — 3.0/5 > **Desiree** | *1 april 2025* | Hälsa, välbefinnande och fitness | Recommendation rating: 7.0/10 > > **Fördelar**: Easy to use and set up. You can also sign up for free. One of the best features is that you give it your webpage and it learns everything it can about your services and products and can answer queastions all day even when you are not avaliable. It's also great for use with diffrent languages. > > **Nackdelar**: The price is crazy. Even the smallest package is more expensive than most. > > Overall it was a good experiance the ChatBot knows it's stuff and is extremly helpful in managing customer support. ----- ### "Great Program for Conferences\!" — 5.0/5 > **Lauren** | *12 augusti 2021* | Ideell organisationsledning | Recommendation rating: 9.0/10 > > **Fördelar**: I loved the canned responses. We were able to answer our attendees not only quickly, but with the correct response as well. Users were able to gain analytics from the system about where our attendees were from and what type of computer or phone they were using. This helped when they asked us to troubleshoot some issues on our other platform. Users were able to see what attendees were writing so they could pre-empt the question and get the information over to the attendee faster. > > **Nackdelar**: The billing process starts when you order the software. This was difficult for us because one of our conferences landed in between the billing period. Therefore, it meant we would have to pay for 2 months of the program when we only needed it for one. We were able to speak with their team and figured out a solution which was great. > > This is a great software\! My company loved it because we gave our attendees a personal experience as we logged in as ourselves. We were able to "say hi" to attendees while they were looking around the platform. This gave the attendees an "in-person" feel as if we saw them at an in-person conference. The analytics were great and we gained a lot of knowledge about our attendees and how we can improve our event for next time. ----- ### "CHATBOT Happy" — 4.0/5 > **Rachel** | *5 mars 2026* | Hälsa, välbefinnande och fitness | Recommendation rating: 8.0/10 > > **Fördelar**: Chatbot is a awesome tool because it is innovative, and easy to tailor our needs for clients who need to chat in about patients. > > **Nackdelar**: I dont have complaints on it so far. We've been using it for a while and the benefits have been pretty good > > It is great because it is excellent at understanding natural language and providing instant responses, which is vital in our industry. ----- ### "ChatBot is hit or miss" — 3.0/5 > **Verifierad recensent** | *9 juli 2025* | E-lärande | Recommendation rating: 6.0/10 > > **Fördelar**: ChatBot allows you to ask questions without waiting for a customer service representative. It is instant. > > **Nackdelar**: I don't like how the ChatBot presents many drop down menus for a problem I may have. I want the ChatBot to be able to answer without me tailoring the responses for it. > > I am not a huge fan. Maybe once AI becomes better, I will enjoy using ChatBot more than talking to a person. ----- ### "Chatbot Review" — 5.0/5 > **Riley** | *10 mars 2026* | Juridiska tjänster | Recommendation rating: 9.0/10 > > **Fördelar**: It easy very easy to text and email friends, coworkers, and family. I like to use the chat feature very often. > > **Nackdelar**: It takes a while to learn how to use the chatbot feature which makes it hard to see the value for money for usage. ----- Page: 1 / 4\ Nästa: [Next page](https://www.capterra.se/software/166420/chatbot?page=2) ## Links - [View on Capterra](https://www.capterra.se/software/166420/chatbot) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data