MailClark

av MailClark

Vem använder MailClark?

Customer Support, Marketing & Sales, Recruitment, Project Management.

Vad är MailClark?

Bring the power of a shared inbox within Slack or Microsoft Teams to easily engage your teams in workflows related to messages management. For every Customer Support, Sales & Marketing, Project Management or Recruitment team, MailClark centralizes shared inboxes to optimize productivity.

MailClark Detaljer

MailClark

https://mailclark.ai

Grundad 2015

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MailClark prisöversikt

MailClark har inte en gratisversion och erbjuder ingen gratis testversion. MailClarkbetald version börjar på 5,00 US$/månad.


Startpris

5,00 US$/månad

Prissättningsdetaljer

Yearly Plan: $5/active user/month Monthly Plan: $7/active user/month

Gratis version

Nej

Gratis provperiod

Nej

MailClark deployment and support

Support

  • Kontorstid
  • Online

Spridning

  • Installerad – Mac
  • Moln, SaaS, webb
  • Installerad - Windows
  • Mobil – iOS Native
  • Mobil – Android Native

Utbildning

  • I person
  • Live online
  • Dokumentering

MailClark Funktioner

  • Arkivering och lagring
  • Dataåterställning
  • Delade inkorgar
  • E-postövervakning
  • Köhantering
  • Routing
  • Signaturhantering
  • Skräppostblockerare
  • Sparade svar
  • Svarshantering
  • Vitlistning / svartlistning

Visa hela listan med Mailhanteringssystem

MailClark Alternativ

Fler MailClark-alternativ

MailClark Recensioner

Läs alla recensioner

Helhetsbetyg

4,9/5

Average score

Enkel användning 4,6
Kundservice 4,9
Funktioner 4,4
Valuta för pengarna 4,8

Granska programvara

Share your experiences with other software buyers.

Andy R.
Executive Producer/Audio-Visual Alchemist
Mediaproduktion
Har använt programvaran för: 1 + år
  • Helhetsbetyg
    5 /5
  • Enkel användning
    5 /5
  • Funktioner och funktionalitet
    5 /5
  • Kundtjänst
    5 /5
  • Valuta för pengarna
    4 /5
  • Sannolikhet att rekommendera
    Ej betygsatt
  • Recensentens källa 
  • Recenserad den 2018-03-14

"Mailclark gets my clients who won't adopt slack, onto Slack. And that keeps me out of my inbox."

Fördelar: I can respond to email within Slack. That's powerful. I used to miss e-mails from important clients occasionally - but Mailclark's got a better eye on my inbox than I do - and since Slack is my home base, I don't have to task-switch to read (I don't respond from Slack, but I could.)

Nackdelar: I would say that I don't like the pricing - but they recently updated it - the only reason I don't upgrade to a paid version is that I don't have enough communication to justify it - but the price is reasonable for a service that is awesome.

Leverantörssvar

av MailClark om 2018-03-20

Hi Andy, Thank you for your review! If you need help to start answering from Slack, let us know, we'd be happy to share some tips :)

  • Recensentens källa 
  • Recenserad den 2018-03-14
Paul A.
CEO
Internet, 2-10 anställda
Har använt programvaran för: 1 + år
  • Helhetsbetyg
    5 /5
  • Enkel användning
    4 /5
  • Funktioner och funktionalitet
    4 /5
  • Kundtjänst
    5 /5
  • Valuta för pengarna
    5 /5
  • Sannolikhet att rekommendera
    8/10
  • Recensentens källa 
  • Recenserad den 2017-09-07

"One of the best Customer Service I've seen online, and boy have I tried a lot of services !"

Kommentarer: No need to check dozens of different email adresses everyday : everything is in slack, and manageable by everyone on our team. Possibility to exchange with non slack people through email, without leaving slack.

Fördelar: Mailclark lets me get all my team's email directly in Slack, canceling the need to check multiple inboxes, multiple times per day. It makes us save time, and we really appreciate the possibility to do the same with Facebook Messages / Twitter accounts.

Nackdelar: I'd very much like to have a feature in which I could list all the conversations I've had with customers, partners that we deal with through Mailclark. For frequent conversations you can just leave a channel open, but for customer support it'd be great to be able to search for a contact and land directly in the slack channel dedicated to them, this way we'd have access to the chat history, etc. Would also very much like to be able to merge Facebook Messenger and Email channels when they're for the same customer.

Leverantörssvar

av MailClark om 2017-09-19

Hi Paul, thank you for your detailed feedback. You can give this feature a try: Type an email address in a DM to MailClark. MailClark will tell you whether you're written to this person and in which channel(s). Is it what you're looking for?
Thank you your suggestion on common channels for Messenger + Email (FYI we already offer this feature for Twitter + Email).

  • Recensentens källa 
  • Recenserad den 2017-09-07
Phil D.
CEO
E-lärande, 2-10 anställda
Har använt programvaran för: 6-12 månader
  • Helhetsbetyg
    5 /5
  • Enkel användning
    5 /5
  • Funktioner och funktionalitet
    3 /5
  • Kundtjänst
    5 /5
  • Valuta för pengarna
    3 /5
  • Sannolikhet att rekommendera
    7/10
  • Recensentens källa 
  • Recenserad den 2017-09-03

"Great slack app"

Kommentarer: Emails in one place

Fördelar: Mailclark is easy to use, setup is as simple as creating email addresses and then chasing your apps to send to these email addresses instead.

Leverantörssvar

av MailClark om 2017-09-19

Hi Phil, Thank you for your review! If you ever have questions about MailClark, we'd be happy to help!

  • Recensentens källa 
  • Recenserad den 2017-09-03
Franz-robert V.
Lead ux, senior dev
Informationsteknologi och tjänster, 2-10 anställda
Har använt programvaran för: 6-12 månader
  • Helhetsbetyg
    5 /5
  • Enkel användning
    4 /5
  • Funktioner och funktionalitet
    5 /5
  • Kundtjänst
    5 /5
  • Valuta för pengarna
    5 /5
  • Sannolikhet att rekommendera
    9/10
  • Recensentens källa 
  • Recenserad den 2017-08-31

"It just works, and it keeps getting better"

Kommentarer: All communications in one channel : slack!

Fördelar: I love the way the team handles support, kudos for that. Also love seeing the improvements coming along during the time we've been using it (most memorable are the intro of threaded replies, smtp support). And like I stated earlier, it just works. It does what you expect and is reliable doing so.

Nackdelar: Reply with attachments is not very intuitive. Also sometimes we get a bit too much mail and lose track of what we've replied to already (use it mostly for support request)

Leverantörssvar

av MailClark om 2017-09-19

Hey Franz, thank you from the whole team!

About attachments, if you're using our new 'conversation threading' option, you'll see a new "Attach a file" button which makes things much easier.

Also, we hope you'll enjoy the new feature we just released (if you've turned on 'conversation threading'): MailClark now alerts you when new messages are left unanswered.

Finally, did you know you can mark your emails as done ¿ ? So you can easily see the ones still waiting for action.

  • Recensentens källa 
  • Recenserad den 2017-08-31
Jason F.
Director of Business Development
Ideell organisationsledning, 2-10 anställda
Har använt programvaran för: 6-12 månader
  • Helhetsbetyg
    5 /5
  • Enkel användning
    5 /5
  • Funktioner och funktionalitet
    5 /5
  • Kundtjänst
    5 /5
  • Valuta för pengarna
    5 /5
  • Sannolikhet att rekommendera
    9/10
  • Recensentens källa 
  • Recenserad den 2017-09-02

"Great addition to our Slack team"

Kommentarer: Streamlining email communication from remote chapters into one platform. I can access all email accounts from one location.

Fördelar: It's been great using this software and seeing them listen to feedback and continue to add new features along the way. Their customer support team is able to help anytime I have a question. I look forward to continuing to use the software and helping them grow as well.

Nackdelar: Currently the only thing I'm waiting on is custom email signatures per inbox which I've suggested and talked to them about.

Leverantörssvar

av MailClark om 2017-09-19

Hi Jason, we¿ve taken good note of your feedback indeed. We¿ll keep you updated, thank you for your review!

  • Recensentens källa 
  • Recenserad den 2017-09-02