--- description: Få detaljerad information om 3CX, dess användbarhet, funktioner, pris, fördelar och nackdelar från verifierade användarupplevelser. Läs recensioner och upptäck liknande verktyg på Capterra Sverige. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: 3CX: Pris och betyg 2026 - Capterra Sverige --- Breadcrumb: [Hem](/) > [Talanalysprogramvara](/directory/32258/speech-analytics/software) > [3CX](/software/158704/3cx) # 3CX Canonical: https://www.capterra.se/software/158704/3cx Page: 1 / 20\ Nästa: [Next page](https://www.capterra.se/software/158704/3cx?page=2) > 3CX är ett IP-PBX-system med öppna standarder som inkluderar videokonferenser, livechatt och mobilappar. Passar alla företagsstorlekar och branscher > > Verdict: Rated **4.4/5** by 465 users. Top-rated for **Sannolikhet att rekommendera**. ----- ## Overview ### Vem använder 3CX? 3CX är ett IP-PBX-system med öppna standarder och erbjuder fullständig unified communications direkt ur lådan. Passar alla företagsstorlekar eller branscher som vill minska sina kostnader för telekom. ## Quick Stats & Ratings | Metric | Betygsättning | Detail | | **Totalt** | **4.4/5** | 465 Recensioner | | Enkel användning | 4.4/5 | Based on overall reviews | | Kundtjänst | 4.1/5 | Based on overall reviews | | Valuta för pengarna | 4.3/5 | Based on overall reviews | | Funktioner | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Sannolikhet att rekommendera) | ## Om leverantören - **Företag**: 3CX - **Location**: Nicosia, Cypern - **Founded**: 2008 ## Commercial Context - **Startpris**: 350,00 US$ - **Pricing model**: (Free version available) (Gratis provperiod) - **Target Audience**: Egenföretagare, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Moln, SaaS, webb-baserat, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (på platsl), Linux (på plats), Android (mobil), iPhone (mobil), iPad (mobil) - **Supported Languages**: brasiliansk portugisiska, engelska, franska, italienska, kinesiska, nederländska, polska, ryska, spanska, turkiska, tyska - **Available Countries**: Albanien, Amerikanska Jungfruöarna, Amerikanska Samoa, Andorra, Argentina, Aruba, Australien, Bahamas, Barbados, Belarus, Belgien, Belize, Bermuda, Bolivia, Bosnien och Hercegovina, Brasilien, Brittiska Jungfruöarna, Bulgarien, Caymanöarna, Chile and 93 more ## Funktioner - Aktivitetspanel - Anpassningsbar branding - Anpassningsbara rapporter - Audio/Video Conferencing - Automated Attendant - Automatiserad routing - Automatisk samtalsfördelning - Automatisk uppringare - Autoresponders - CRM - Call Scripting - Chatt och meddelanden - Fildelning - Filöverföring - Flera kommunikationskanaler - Fleranvändarsamarbete - IVR - Inspelning - Inspelning av samtal - Instrumentbräda - Kommunikationshantering - Konferens - Kontaktledning - Kundchatt i realtid - Köhantering - Ljudsamtal - Mobilåtkomst - Offline-formulär - PBX - Proaktiv chatt - Rapportering och analys - Rapportering och statistik - Röstmeddelande - SIP-trunking - SMS-meddelanden - Samarbetsverktyg - Samtalsdirigering - Samtalsloggning - Samtalsrapportering - Samtalsspårning - Samtalsöverföring - Samtalsövervakning - Sök / filtrera - Third-Party Integrations - Transkript/chatthistorik - Tvåvägs ljud och video - Varningar / Meddelanden - VoIP - Åtkomstkontroller / behörigheter - Överföringar / dirigering ... and 9 more features ## Integrations (21 total) - Act\! - Bitrix24 - ConnectWise CPQ - Dynamics 365 - Freshdesk - Freshsales - Gestionale sul Web - Google Contacts - HubSpot CRM - Jetpack - Kommo - Microsoft 365 - Microsoft Outlook - Microsoft Teams - MongoDB ... and 6 more integrations ## Support Options - E-post / Kundtjänst - Vanliga frågor / Forum - Baskunskap - Telefonsupport - Chatt ## Category - [Talanalysprogramvara](https://www.capterra.se/directory/32258/speech-analytics/software) ## Relaterade kategorier - [Talanalysprogramvara](https://www.capterra.se/directory/32258/speech-analytics/software) - [Enhetlig kommunikationsprogramvara](https://www.capterra.se/directory/31035/unified-communications/software) - [Telefonsystem för företag](https://www.capterra.se/directory/31101/business-phone-systems/software) - [PBX-molnprogram](https://www.capterra.se/directory/31102/cloud-pbx/software) - [Kommunikationsprogram](https://www.capterra.se/directory/31033/team-communication/software) ## Alternativ 1. [Bitrix24](https://www.capterra.se/software/113540/bitrix24) — 4.2/5 (988 reviews) 2. [Aircall](https://www.capterra.se/software/144486/aircall) — 4.2/5 (459 reviews) 3. [Kixie PowerCall](https://www.capterra.se/software/135636/kixie-powercall) — 4.6/5 (293 reviews) 4. [Telnyx Suite](https://www.capterra.se/software/173804/telnyx) — 4.8/5 (195 reviews) 5. [CloudTalk](https://www.capterra.se/software/182004/cloudtalk) — 4.4/5 (268 reviews) ## Recensioner ### "User friendly versatile communication" — 4.0/5 > **Rena** | *28 mars 2026* | Bokföring | Recommendation rating: 8.0/10 > > **Fördelar**: I like the user friendly set up. They are also there with step by step instructions to help. I like the ability to forward calls to another office with ease. All there user manuals are available on the website. 2 factor authentication for the online platform is important, extra safety is always a good thing. > > **Nackdelar**: The online platform should have more user settings. Also, maybe more detailed instructions from the very beginning would be great, because the initial set up instructions are vague and can be frustrating. > > Awesome. I had help setting up when I needed it. It works very well for our company which has 2 offices about an hour apart from each other. ----- ### "Easy and cost effective VoIP system with easy onboarding and administration" — 5.0/5 > **David** | *25 november 2025* | Elektrisk / elektronisk tillverkning | Recommendation rating: 10.0/10 > > **Fördelar**: Easy VoIP onboarding, easy admin panel, cost is very competitive, supports multiple sites, supports mobile app ringing, supports DID. > > **Nackdelar**: Holiday and closure messages could be easier to schedule, hold music and internal extension navigation could be better to setup and manage. > > Transition to 3CX from standard copper lines. We used a local MSP to assist with the rollout and training. Initial setup was On-Prem only, but we have since added cloud service as a backup. We have 2 locations across USA and Mexico and we were able to connect both sites into one system. We can dial our compatriots via extension regardless of their international location. Systems have an impeccable uptime and recover easily from power and internet outages. ----- ### "Overall good but could be better" — 3.0/5 > **Verifierad recensent** | *30 oktober 2025* | Förnybara energikällor och miljö | Recommendation rating: 7.0/10 > > **Fördelar**: User friendly admin portal to track calls and recordings, view statistics of users, and pull reports. Allows for multiple numbers, open hours and schedules, notifications of missed calls, etc. Pay per minute rather than a flat monthly fee. > > **Nackdelar**: Inability to easily choose which number you will call from. Difficult to understand which phone line is ringing when you are receiving a call. Contacts does not always save changes you make on contacts. > > It is a solid VOIP system but is not perfect. You can manage your employees easily, but there are some limitations. ----- ### "MSP Help Desk Managers Real Review" — 5.0/5 > **Harrison** | *12 januari 2026* | Informationsteknologi och tjänster | Recommendation rating: 9.0/10 > > **Fördelar**: I really enjoy how easy 3CX is to use. We host it locally in our environment and it works perfectly. Our calls dont drop, we dont have any issues with the call flow it just works. > > **Nackdelar**: I have been at another organization that hosted their own 3CX instance and had issues because of the complexity of the setup. > > As a manager its super user friendly. I love the reporting that I can do out of the platform. I can access the dashboard anywhere I am and change our rotating on call team. I love the integration with M365. 3CX just works. ----- ### "Great PBX software\!" — 5.0/5 > **Juan** | *24 november 2025* | Telekommunikation | Recommendation rating: 10.0/10 > > **Fördelar**: Simultaneous calls licensing, customization, mobile apps. Esay of use and great integrations are the things I like the most. > > **Nackdelar**: Sometimes 3CX is a little slow reacting to market requirements, necessary to stay on top. Just have to be patient. > > Best PBX software I have found (since 2017, every year). Great focus on security and value for money, and of course great deal of customization. ----- Page: 1 / 20\ Nästa: [Next page](https://www.capterra.se/software/158704/3cx?page=2) ## Links - [View on Capterra](https://www.capterra.se/software/158704/3cx) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data