Zoho CRM

Affordable, robust, dynamic, and capable with a few bugs

Kommentarer: Zoho CRM has been great! It covers our needs as a company and has been a vast improvement from how we did things before. There are oddities and things that are a bit frustrating to work through, but overall, it has been a great purchase.

Fördelar:

Zoho is affordable, robust, and dynamic. It offers a host of features and function, covering all the basics and providing a lot more of customization and options beyond

Nackdelar:

The way the Zoho CRM is written and formatted can be confusing. The logic behind the system can be quite backwards at time.

Zoho CRM Trial for Initial testing

Kommentarer: Very complicated first few tries but smooth once set up is done.

Fördelar:

Very customizable and modules are complete for all needs.

Nackdelar:

A bit complex especially when first setting up.

Zoho crm review

Kommentarer: Average at best for me again due to my line of business i was trying to use this for

Fördelar:

Zoho wasnt a bad crm system but didnt work as well with my line of business

Nackdelar:

I didnt like the inability to change things within the crm to fit my business

Zoho CRM is an excellent CRM choice

Kommentarer: I have used Zoho CRM for a very long time to successfully manage business development efforts for our organization. It is a top tier application with the features to go along with it.

Fördelar:

Many features as well as integration capability with other Zoho applications as well as ability configure, even with the free level. Setting follow-up actions/tasks is probably one of the most useful features.

Nackdelar:

Would like better reporting features with more flexibility. Otherwise an amazing product.

Zoho CRM - Meeting Most Business Needs

Kommentarer: My experience has been positive with Zoho CRM. The platform offers a user friendly interface making it easy to navigate and manage customer relationships.

Fördelar:

Zoho CRM is user friendly, its flexible with customizations according to your requirements. You can set up the whole lead pipeline with automations for messages and emails. Additionally it offers excellent integration with other tools which enhances productivity. The pricing is also competitive, which make it suitable for business of all sizes i suppose.

Nackdelar:

What i liked least about it is its occasional complexity in navigating certain features, which can be tedious for some users. At times i find it quite challenging to generate customized reports due to user permissions i guess. Also integration with some third party applications can be challenging.

Best support for zoho crm and easy to use

Kommentarer: Overall experience was very at high, i am using this software since last 1 year and when i started using it initially i was having a fear of handling the crm software, but now i am giving training to interns and sales people just because they are providing the simple, easy to use and industry specific crm software and able to manage the Team as well

Fördelar:

Very easy to understand CRM, with understandable terminologies and industry specific design for the users, also provision of custom fields addition and 24x7 support are the good things about zoho crm

Nackdelar:

They are not providing the education guide videos in the regional language, because our many usere were interns and undergraduate they were facing issues.

CRM: Great, customizable.

Kommentarer: I have enjoyed using this product, and my overall experience is positive. It is very impactful for a growing business.

Fördelar:

It is very easy to use, especially for customization and integration. It has an extensive range of features, and you can customize it to fit your business needs. You can also integrate it with other Zoho products or other apps. Another great feature is the mobile app which has made tracking of sales and interaction of clients much easier.

Nackdelar:

I have no complaints about this product.

Best product for commercial use

Kommentarer: It was great and somewhere it is much better than tally

Fördelar:

Its protecting and audit logs feature and end to end training program

Nackdelar:

Till now i did not find anything as least

Without implementation by SMF360 its like a bike without gas

Kommentarer: Ease of Adoption: Zoho CRM's intuitive interface, coupled with SMF360's expert guidance, made onboarding seamless. Their step-by-step implementation ensured the system was set up efficiently without disrupting day-to-day operations.

Fördelar:

User-Friendly Interface: Easy to navigate, with an intuitive design suitable for both beginners and experienced users. SMF360 knows best

Nackdelar:

Performance Issues: Occasional lag or system downtime, particularly with large datasets or during peak usage.

Pretty decent

Kommentarer: overall it was decent for the price compared to other options

Fördelar:

I like the simplicity of the service and variety of tools

Nackdelar:

I least liked the customer service as there limited chat or call support

Looking for endless possibilities to elevate your business? Let me hook you up with Zoho CRM

Kommentarer: We are grateful to have shifted from mundane spreadsheets into Zoho CRM. It has propelled our sales operations and enabled us to interact and connect with our customers without any hitches

Fördelar:

It is the dream of every business to have a tool or rather software that streamlines and optimizes daily operations. Zoho CRM is our go to tool. At an unbeatable price and with no hidden charges we get to enjoy its intuitive UI and sturdy features. During implementation and deployment of Zoho CRM I realized that the migration of our customer,sales and business data from our then solution to Zoho CRM happened soo effortless and with just a few clicks we were done. Even while an of our teams is working remotely, Zoho CRM ensures that there are no challenges of accessing customer information. It ensures boundless access to customer data at any time from their mobile devices and that way it keeps them on the go to continue with business proceeds and close those deals. Zoho CRM brings the two main business processes into a single place ie customers and sales management which has enabled us to optimize these operations meaningfully. Zoho CRM is adorned with reliable and highly advanced security features which protect our data from unauthorized access. Encryptions and audit logs have been very invaluable and convenient

Nackdelar:

Zoho CRM delivers impeccable customization possibilities, ease of use, excellent battalion of customer support and a reliable and functional feature range.

Zoho CRM allows for customization and effective lead handling.

Kommentarer: For the most part, Zoho CRM is a functional program that will allow a company to set up a system that works, without breaking the bank.

Fördelar:

Zhoh CRM is fairly easy to use and set-up. As with any CRM there will be areas where you wish it could do more, but overall it does what it needs to do to be a decent CRM.

Nackdelar:

There are not as many places that you can customize the areas you would like. It makes it a little frustrating at times. Also, there are functions that have been asked for for years from the community that still have not been implemented.

One Stop Shop with complex UI

Fördelar:

I like that Zoho CRM is an all encompassing CRM ssoftware. I particularly like the automation abilities in the entire the sales process, including sending emails, following up with leads, and updating fields.

Nackdelar:

The UI and onboarding is very difficult. And so is the customer support. It seems complex For a new user

Övervägda alternativ: Salesforce Sales Cloud och HubSpot CRM

Anledningar att byta till Zoho CRM: Better pricing and there are many different software that the suite offers

Versatile CRM with extensive Features and customised Options

Kommentarer: My overall experience with Zoho CRM has been positive, Once we got past the initial learning process, Zoho CRM became a crucial tool for our team. The platform’s integration with other Zoho applications and third-party tools has helps a lot.

Fördelar:

What I liked most about Zoho CRM is its customization and flexibility. The platform allows you to customize modules, workflows, and dashboards to place with specific business needs which makes it highly adaptable.

Nackdelar:

With so many customization options, it took time to fully understand how to set the platform for our needs, when I newly start working in Zoho CRM, I found it a bit difficulty to use without proper training or resources.

Zoho CRM - a middleware to cloud usage review

Kommentarer: So I was in a middleware team at builder.ai. The product on which I worked used to gather customer data where they used to customise there own software. This customer data use to flow from our middleware to clouds like Salesforce, Netsuite, Zoho CRM. So here we had Zoho, this had implied rules for the data to enter in and get stored on any cloud. We had ticketing as well for customer service

Fördelar:

I like the way the UI is designed, the way it is curated to address scenarios where the user is a non coder, has no or basic coding ability. I like the GUI based workflow management and its ticketing system

Nackdelar:

The costing is slightly high, implementing it requires skilled professionals and some training. The forms can be more expressive and features can be improved

Mastering Customer Relationships

Kommentarer: As a business owner, I've had the pleasure of utilizing Zoho CRM to manage our customer relationships, and I'm thrilled to share my positive experience with this powerful platform. From the outset, Zoho CRM impressed me with its intuitive interface and user-friendly design. Navigating through the various features and modules was a breeze, even for someone like me who isn't particularly tech-savvy. The platform's sleek and modern aesthetics made it a pleasure to work with on a daily basis.

Fördelar:

Zoho CRM offers robust automation tools that help users automate repetitive tasks, such as lead assignments, email follow-ups, and data entry. This automation improves efficiency and productivity.

Nackdelar:

Switching to Zoho CRM from another CRM system may pose challenges related to data migration and compatibility issues, particularly for businesses with large or complex datasets.

Transform Customer Management

Kommentarer: We implemented Zoho CRM in our company six months ago and it has been a remarkable transformation in our customer relationship management. Since incorporating sales automation, we have seen a 25% increase in our conversions. The analytical reports have also allowed us to identify opportunities for improvement in our sales process.

Fördelar:

I like Zoho CRM because it is a software platform designed to help businesses manage their customer relationships more effectively. With a wide range of features and functionalities, this system suits the needs of small and large businesses, allowing full control over the customer lifecycle.

Nackdelar:

Some users mention that customer service could be improved in response and time.

A Guide for Streamlining Customer Service Operations.Increasing Revenue and Improving Customer Connections.

Kommentarer: Its really great software to use, oho CRM's outstanding connectivity features make it even more beneficial by enabling users to connect to a wide range of third-party programs and services with automation.

Fördelar:

Zoho CRM is a dependable and user-friendly customer relationship management solution with many great features. One of its primary benefits is its layout, which is easy to use and encourages customers to get started right away. Due to the platform's high degree of adaptability, businesses may quickly connect CRM with particular requirements and procedures. Zoho CRM's outstanding connectivity features make it even more beneficial by enabling users to connect to a wide range of third-party programs and services. Automation functions streamline repetitive operations and workflows, increasing the efficiency and consistency of organizational procedures.

Nackdelar:

While Zoho CRM's wide range of customization options make it very adaptable, they can also add to its complexity and overwhelm customers who need a simpler solution. Although Zoho CRM has the ability to integrate with many third-party programs, some customers have reported difficulties doing so, which can occasionally cause compatibility problems. Furthermore, even if the automation tools are strong, individuals lacking advanced technical knowledge may find it difficult to develop complicated automation workflows since it may demand a deeper grasp of the system.

A wholesome sales tool that help cultivate for helpful relationship with customers.

Kommentarer: Zoho CRM has inspired and motivated us to run our sales operations effectively and to build up very strong relationships with all our customers. It has given us an incredible space to collaborate and work together through our customers journey. Zoho CRM is giving us the most memorable experience that cannot be traded with anything else.

Fördelar:

There are very useful task automations in Zoho CRM which has helped us get our work done easily and more accurately. It also has powerful analytical functions for generating insightful performance reports that help optimize our customer engagements during sales. Zoho CRM team collaboration tools help us to work together on our customer journey.

Nackdelar:

All features in Zoho CRM are perfect. We have not come across anything about Zoho CRM to dislike.

Improve your business efficiency with CRM by Zoho

Kommentarer: In my organization, we use CRM software by Zoho to effectively manage customer relationships. CRM by Zoho is an effective tool to improve efficiency in customer management and sales processes. Although it has some minor limitations, its ease of use and affordability make it a great option for businesses looking for a robust and affordable CRM solution.

Fördelar:

I like this software because it addresses business problems such as the lack of organization in customer management, sales and marketing tracking, and the need for a centralized database. The scope of its use case includes contact management, custom reporting, and sales process automation.

Nackdelar:

Some minor drawbacks of the software include the lack of advanced reporting features, the learning curve for beginner users, and the limited customization capabilities compared to other CRM systems.

My Joyful Journey with Zoho CRM

Kommentarer: My overall experience with Zoho CRM has been incredibly positive! I love how it empowers me to manage customer relationships effectively with its customizable features and intuitive interface. It feels great to have everything I need in one place, from tracking leads to automating follow-ups.

Fördelar:

Zoho help me streamline repetitive tasks like lead assignments and follow-ups, which not only saves me time but also ensures that no customer inquiries fall through the cracks. Overall, it’s making our customer experience so much smoother and more responsive, and I couldn’t be happier!

Nackdelar:

I’ve noticed that some of the reporting features could be more intuitive. While they do provide valuable insights, creating specific reports can be a bit cumbersome, requiring more steps than I’d prefer.

Zoho CRM Is a Great Tool that Improves Our Customers Interactions and Operations

Kommentarer: I like all the experiences I have with Zoho CRM.
It has been a powerful tool.

Fördelar:

It is easy to manage our customer operations and conversations using Zoho CRM. Zoho CRM has exceptional features that are easy to understand.

Nackdelar:

Since I started using Zoho CRM, everything has been perfect. It has no flaws.

ZOHO is one of the best for Business

Kommentarer: My overall experience is good. I love using ZOHO for my business and I trust their services and their customer support who has always been very helpful for the rare times I had to contact them over the years.

Fördelar:

Zoho is a very professional platform in my opinion. It makes a few years now that I use this service for my business. I love their email service because I have been able to set it up the way I like for ease of use on a daily basis.

Nackdelar:

There is indeed something that I don't like which is receiving Spams and ZOHO don't give us the option to block those IPs or email address who send spams.

My Experience

Kommentarer: Overall, the experience with Zoho CRM is generally positive, characterized by its robust features and user-friendly interface.

Fördelar:

One of the most appreciated aspects of Zoho CRM is its customization capabilities. This feature allows businesses to tailor the software to meet their specific needs, ensuring it aligns perfectly with their workflows and objectives

Nackdelar:

Many users report that Zoho CRM's customer support can be slow and unresponsive, making it frustrating to resolve critical issues or seek assistance. This lack of timely support can hinder productivity, especially when urgent problems arise.

A Positive Experience with Zoho CRM

Kommentarer: Overall, Zoho CRM is a powerful tool that can significantly enhance customer relationship management when properly implemented and utilized.

Fördelar:

its versatility and user-friendly interface. It offers a comprehensive suite of features, including customizable dashboards, automation tools, and robust reporting capabilities, which make it easy to manage customer relationships effectively.

Nackdelar:

One of the challenges with Zoho CRM is its complexity for new users. While it offers a wealth of features, the learning curve can be steep, especially for those unfamiliar with CRM systems.