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Ideagen Quality Management
Vad är Ideagen Quality Management?
Q-Pulse erbjuder en riskbaserad metod för kvalitetsstyrning och dokumenthantering som kan hjälpa organisationer att följa branschspecifika standarder och förordningar. Denna användarvänliga programvara utgör en central kontaktpunkt för all relevant dokumentation, data, material och aktiviteter som är förknippade med kvalitetsprocessen. Bland dess moduler märks: Dokumentkontroll, riskhantering, CAPA-hantering, revision och resultat, rapportering, personalkompetens och medarbetarutveckling och hantering av leverantörer.
Vem använder Ideagen Quality Management?
Ideagens kvalitetslösningar hjälper organisationer att hantera kvalitet, säkerhetsrapportering och -hantering, respons från kunder, hantering av leveranskedjan och att uppfylla ett brett spektrum av ISO-standarder och andra standarder.
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Ideagen Quality Management
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Recensioner av Ideagen Quality Management
Great Support, Product Needs Some Streamlining
Kommentarer: Overall the software can be relied upon, its robust once set up and is highly customisable. The Ui is quite awkward and convoluted at times and takes time to learn. Support is great:- very quick to respond to issues and are willing to spend the time to work through problems to ensure they are fixed.
Fördelar:
Great support from the ideagen team, willing to help build your software install and spend hours troubleshooting issues. support is often quick and concise.
Nackdelar:
Sometimes a very convoluted product, the UI has been added to for a number of years and could do with some refactoring/streamlining.
Complete sollution for a lab Quality Management system
Fördelar:
For a laboratory this system provides full functionality for a Quality Management System. It ensures smooth compliance with ISO and MHRA requirements. all of the modules can be tweaked to suit you needs and there is significant flexibility to allow different levels of usage based on the size of the service.
Nackdelar:
Permission levels are rigid and requires primary licenses for high level tasks.
Quality and Reporting Management system
Fördelar:
The software has various modules and is configurable to your liking. You can customise the workflow to your preferences and have the ability to build forms and templates yourself. It also has an easy access management module. You can also set up workflows for stages with different actions depending on the workflow you need.
Nackdelar:
The software lacks a proper reporting application for operational staff. In addition, there is no suitable place for administering safety impact risk assessments in line with aviation regulations.
Quality Management
Kommentarer: Poor customer support. Often left with issues unresolved or attempt to resolve myself. Good product for document control and error reporting.
Fördelar:
Good product. Reliable. Easily accessible. Desktop client most user friendly.
Nackdelar:
Poor customer support. Occurrence module has a known defect for creating forms - yet to be fixed so currently unusable. Dashboards only available in Web version. Rejected drafts do not display on workload page. Documents due for review do not display on user workload page. Training / events module is difficult to use. Web version 7 is not user friendly at all. Analysis data not always accurate.
Excellent QMS tool with even better customer support
Kommentarer: Highly recommended, Excellent tool with great customer support and training.
Fördelar:
Customer Service Training Programme Customization Dependability
Nackdelar:
Clunky in use Forest of permissions which are not always easy to understand.
