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PRIME BPM
Vad är PRIME BPM?
PRIME BPM är en molnbaserad programvara för affärsprocessledning som har utformats för både affärsanvändaren och affärsprocessexperten.
Med det intuitiva och användarvänliga gränssnittet kan du enkelt och exakt kartlägga, analysera, förbättra och övervaka affärsprocesserna.
PRIME BPM bygger på förstklassiga metoder och levereras därför utrustad med analystekniker från BPM, Lean, Six Sigma, Value Stream Mapping med mera.
Vem använder PRIME BPM?
Alla medelstora eller stora organisationer (privat eller offentlig sektor) inom olika branscher och lokala, statliga och federala myndigheter kan börja använda PRIME för effektiv processhantering och förbättringar.
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PRIME BPM
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Recensioner av PRIME BPM
Very easy to use and great features
Kommentarer: I am able to determine processes that cost the business and our staff members unnecessary time, and use the analysis to scope process and system improvements.
Fördelar:
I love that you can apply salaries to roles, apply frequency and cycle time attributes to a process map, to then generate the cost analysis for each task in a process. This helps me to distinguish the processes that are inefficient and could be improved, removed or automated with a system solution.
Nackdelar:
Is it a web-based software so there are occasions where if you have been working on Prime for a while, there are some lag/save issues.
London District Catholic School Board
Kommentarer: Awesome. I love this tool. Although there is a great deal still to learn and unpack but I can't wait to utilize all PRIME has to offer.
Fördelar:
Everything is under one umbrella from process mapping to creating and analyzing an improvement.
Nackdelar:
It's not really a Con but if I had to pick one it would be the amount of learning that has to be done while navigating the tool.
Svar för PRIME BPM
för 6 månader sedan
Dear Michael, Thank you so much for your wonderful feedback! We're thrilled to hear that you're enjoying PRIME BPM and finding it to be an all-in-one solution for your process mapping and improvement needs. We're continuously working to enhance the user experience, and your excitement about exploring more of what PRIME BPM has to offer really energises us. We appreciate your acknowledgment of the learning curve, and we understand that mastering a new tool can take time. Please know that we’re here to support you every step of the way. Our customer success team is always available to assist with any questions or guidance you may need as you dive deeper into the platform. Thank you again for choosing PRIME BPM, we look forward to continuing to support you and your team's success! Regards, PRIME BPM Team
Good for main purpose but extra features are improvement opportunities
Kommentarer: There has been regular contact with the organisation, and we have seen improvements in formatting of reports and glitches within the system. As a mapping program used daily it is pleasant to use. Confidence in the product is not there yet as the full service product it is advertised to be.
Fördelar:
The main purpose of the software is to map processes using BPMN so as to support clarity in process development and gap analysis. Added on to this are the value assessment calculations that are used for more robust calculations based on time and cost for individual tasks. The program is good and improving with these main tasks.
Nackdelar:
In this day and age the user compares functionality of a graphic program to other readily available software such as Microsoft and Adobe offerings, and expects to be able to do all of the same things with objects that are done in those programs. e.g. cut and paste between windows with ease, group objects etc. PRIME is clunky in comparison as a graphic program. If it weren't for the analysis functions, then it would rate poorly as a purely map building software that allows objects to be linked and text to be entered. Deployment of PRIME as a key resource for staff in our organisation was curtailed by a simple problem - the export of the tasks in the Standard Operating Procedure is not in the same order as the process, rather in the order the tasks are entered in by the person who creates the map. So the SOP export is essentially useless. The PRIME team have not been able to solve this issue, although it has been raised for months. This has been a major set back for our organisation and Team. Calculations within the analyzer functions are not well explained by the developers, and yet we need to have confidence to present this data to our organisation. Since this is the only feature that sets PRIME apart from a simple graphic design program, then I would have expected a much better engagement on this feature with the professional end user . I have had to run manual calculations and tests to figure out how the analyser functions work and the background assumptions.
Övervägda alternativ:
Prime Enables Real Time Mapping with SMEs
Kommentarer: Customer experience is front of mind and service levels exceed expectations. There is a strong culture of helping customers to succeed, and regular releases with new functionality based on customer feedback.
Fördelar:
Easy to use tools, speed and reliability mean that I can map processes in workshops with subject matter experts (SMEs). This reduces the time it takes to finalise process maps and return to SME for confirmation. The lasso and space tools make it simple to move items and add space for extra tasks, and no more wasting time on formatting and trying to fit processes on one page.
Nackdelar:
Draft processes cannot be shared or viewed by users for collaborating - this is only possible by publishing the process through the approval cycle.
Svar för PRIME BPM
i fjol
Dear Belinda, We are delighted to hear the PRIME BPM has been instrumental for you during live process mapping workshops. And playing a key role in streamlining both process mapping and the subsequent approval cycle. Regarding your concern about sharing draft processes, we want to highlight PRIME's robust Approval Cycle feature. It facilitates collaboration before the final publishing stage, allowing stakeholders to review and contribute to processes. For a deeper dive into the Approval Cycle or any questions on optimising collaboration, feel free to reach out to your dedicated Customer Success Manager (CSM). They're eager to assist you in unlocking PRIME's full potential for your specific needs. Thank you for choosing PRIME BPM. We're excited to continue supporting the maturity of your BPM framework and strategy. Looking forward to our ongoing partnership and ensuring PRIME exceeds your expectations. Best Regards, PRIME BPM Team
Why we love PrimeBPM
Kommentarer: Well done team for your expertise and hard work! :)
Fördelar:
We started using PrimeBPM as our main process mapping tool a year ago and we have mapped over 200 internal processes so far. We're seeing the value of having these processes in PrimeBPM as it's very user friendly and PrimeBPM staff are always available to give us a hand and help with additional information, bug fixing or even improving some features to fit our needs as an organisation.
Nackdelar:
Not being able to color code tasks in Designer module, it would help us enormously especially while presenting a process map or doing a handover.
Svar för PRIME BPM
i fjol
Dear Jelena, Thank you for taking the time to share your positive experience with PRIME BPM. We appreciate your recognition of PRIME BPM's user-friendly interface and the continuous support provided by our dedicated staff. Your feedback fuels our commitment to delivering a solution that not only meets but exceeds your organisational needs. Regarding your feedback on color coding tasks in the Designer module. We're actively working on enhancements, and your input is invaluable. Additionally, we'd like to highlight that PRIME BPM offers diverse filtering and display options in the Analyser Module, allowing you to tailor the view based on your process information. We encourage you to explore these options or connect with your Customer Success Manager (CSM) to brainstorm your specific requirements. Thank you for choosing PRIME BPM, and we look forward to continuously supporting your organisational goals. Best Regards, PRIME BPM Team
