---
description: Få detaljerad information om CustomerHero, dess användbarhet, funktioner, pris, fördelar och nackdelar från verifierade användarupplevelser. Läs recensioner och upptäck liknande verktyg på Capterra Sverige.
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title: CustomerHero: Pris och betyg 2026 - Capterra Sverige
---

Breadcrumb: [Hem](/) > [Mätprogram](/directory/30092/survey/software) > [CustomerHero](/software/153472/startquestion)

# CustomerHero

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> En professionell undersökningsprogramvara för ditt företag (kundlojalitet (net promoter score, NPS)), kundnöjdhet, HR, personalrespons och kundupplevelse).
> 
> Verdict: Rated **4.9/5** by 175 users. Top-rated for **Sannolikhet att rekommendera**.

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## Overview

### Vem använder CustomerHero?

Frilansare, småföretag, medelstora företag, storföretag, offentliga förvaltningar, icke vinstdrivande företag och skolor.

## Quick Stats & Ratings

| Metric | Betygsättning | Detail |
| **Totalt** | **4.9/5** | 175 Recensioner |
| Enkel användning | 4.8/5 | Based on overall reviews |
| Kundtjänst | 4.9/5 | Based on overall reviews |
| Valuta för pengarna | 4.7/5 | Based on overall reviews |
| Funktioner | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Sannolikhet att rekommendera) |

## Om leverantören

- **Företag**: CustomerHero
- **Founded**: 2006

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Moln, SaaS, webb-baserat
- **Supported Languages**: engelska
- **Available Countries**: Afghanistan, Albanien, Algeriet, Amerikanska Jungfruöarna, Amerikanska Samoa, Andorra, Angola, Anguilla, Antigua och Barbuda, Argentina, Armenien, Aruba, Australien, Azerbajdzjan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgien and 209 more

## Funktioner

- Anpassningsbar branding
- Anpassningsbara frågor
- Anpassningsbara mallar
- Data Import/Export
- Datavisualisering
- Dra och släpp
- E-post marknadsföring
- E-posthantering
- Engagemangsspårning
- Feedback-hantering
- Flera frågetyper
- Flera kommunikationskanaler
- Flerkanalig datainsamling
- Flerkanalsdistribution
- Formulärhantering
- Frågebibliotek
- Frågeställning
- Hantering av Q\&A
- Hantering av negativ feedback
- Hantering av undersökning / omröstning
- Hoppa över logiken
- Instrumentbräda
- Kommunikationshantering
- Kundsegmentering
- Kundupplevelseshantering
- Live Results Sharing
- Mobilåtkomst
- Online enkät
- Prestandamätningar
- Pulsundersökningar
- Rapportering och analys
- Rapportering och statistik
- Samarbetsverktyg
- Samla in data och överföring
- Segmentering
- Sentimentanalys
- Skapa och designa formulär
- Skapa undersökningar
- Statistisk analys
- Testning av användbarhet
- Textanalys
- Third-Party Integrations
- Trendanalyser
- URL-anpassning
- Undersökningar och feedback
- Undersökningsstruktur CSAT
- Undersökningsstruktur NPS
- Varningar / Meddelanden
- Visuell analys
- Övervakning av klagomål

... and 8 more features

## Integrations (21 total)

- Asana
- ExpertSender
- FreshMail
- GetResponse
- Google Analytics 360
- Google Sheets
- HubSpot CRM
- HubSpot Content Hub
- JIRA Service Management
- Magento BI
- Mailchimp
- Microsoft 365
- SALESmanago Marketing Automation
- Salesforce Sales Cloud
- Shopify

... and 6 more integrations

## Support Options

- E-post / Kundtjänst
- Vanliga frågor / Forum
- Baskunskap
- Telefonsupport
- Chatt

## Category

- [Mätprogram](https://www.capterra.se/directory/30092/survey/software)

## Relaterade kategorier

- [Mätprogram](https://www.capterra.se/directory/30092/survey/software)
- [Användarupplevelse (UX)](https://www.capterra.se/directory/31036/ux/software)
- [NPS-program](https://www.capterra.se/directory/32075/nps/software)
- [Program för kundnöjdhet](https://www.capterra.se/directory/30541/customer-satisfaction/software)
- [Skapa formulär](https://www.capterra.se/directory/10023/forms-automation/software)

## Alternativ

1. [SurveyLegend](https://www.capterra.se/software/156752/surveylegend) — 4.6/5 (963 reviews)
2. [SurveyMonkey](https://www.capterra.se/software/32728/surveymonkey) — 4.6/5 (10431 reviews)
3. [Jotform](https://www.capterra.se/software/158456/jotform-4-0) — 4.7/5 (2813 reviews)
4. [Survicate](https://www.capterra.se/software/132914/survicate) — 4.6/5 (99 reviews)
5. [Zoho Survey](https://www.capterra.se/software/131426/zoho-survey) — 4.6/5 (450 reviews)

## Recensioner

### "Impressive usability and user friendly" — 5.0/5

> **Maciej** | *10 februari 2023* | Lyxvaror och smycken | Recommendation rating: 9.0/10
> 
> **Fördelar**: Management of sending invitations;A large selection of question types;Modifiable and legible graphic options for the survey questionnaire.
> 
> **Nackdelar**: The appearance of the data in the downloaded result file requires many transformations.
> 
> I recommend it because it is creator-friendly. It gives a large creative space and can be used without any special implementation.

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### "The uniqueness of Webankieta.pl" — 5.0/5

> **Natalia** | *2 juni 2022* | Bil | Recommendation rating: 10.0/10
> 
> **Fördelar**: Thanks to Webankieta.pl program I was able to create a survey for my university with ease. Everything was perfectly presented and explained. Webankieta.pl functions 100% meet my expectations and those of my university. Working with this program was one of the most pleasant for me. Another advantage was the possibility to contact support in case of any questions. I am delighted with the form of the presented surveys, possibility of detailed analysis of my results and the whole program.
> 
> **Nackdelar**: I didn't find anything to complain about. The program is easy to use and consultants are available if you have questions.
> 
> Webankieta.co.uk program helped me in my studies. It makes it easier for every student.

-----

### "Reasonable tool that does the job" — 4.0/5

> **Andrzej** | *11 augusti 2021* | Telekommunikation | Recommendation rating: 8.0/10
> 
> **Fördelar**: Rankings which allows me to compare NPS score for different data sources.
> 
> **Nackdelar**: I have to filter each survey separately.

-----

### "An Outstanding Survey Platform - StartQuestion" — 5.0/5

> **Dawid** | *12 juli 2023* | Personalavdelning | Recommendation rating: 10.0/10
> 
> **Fördelar**: StartQuestion has consistently exceeded my expectations, and I wholeheartedly recommend it to anyone seeking a reliable survey platform. Its commitment to excellence, combined with its user-friendly interface and exceptional customer support, make it a top choice in the market.
> 
> **Nackdelar**: I think the rules for displaying questions could be a more intuitive feature.

-----

### "Webankieta review" — 5.0/5

> **Aleksandra** | *8 juni 2022* | Ideell organisationsledning | Recommendation rating: 9.0/10
> 
> **Fördelar**: The advantage of the product is a friendly interface and usually intuitive use of its functions. What I like about the webankieta is that you can easily download data. Thanks to the ability to copy questions from other questionnaires and the function of copying questions from word files to program, working with webankieta is simply easy and fast.
> 
> **Nackdelar**: What I like the least is the limited features I'm about the downloadable report. It would be great to have an impact on the individual components of the report. It was also not very intuitive for me at the beginning how I can change the logo when designing the appearance of the survey questionnaire.

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## Links

- [View on Capterra](https://www.capterra.se/software/153472/startquestion)

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| de-CH | <https://www.capterra.ch/software/153472/startquestion> |
| en | <https://www.capterra.com/p/153472/Startquestion/> |
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| sv | <https://www.capterra.se/software/153472/startquestion> |
| tr | <https://www.capterra.web.tr/software/153472/startquestion> |

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