--- description: Få detaljerad information om CustomerHero, dess användbarhet, funktioner, pris, fördelar och nackdelar från verifierade användarupplevelser. Läs recensioner och upptäck liknande verktyg på Capterra Sverige. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CustomerHero: Pris och betyg 2026 - Capterra Sverige --- Breadcrumb: [Hem](/) > [Mätprogram](/directory/30092/survey/software) > [CustomerHero](/software/153472/startquestion) # CustomerHero Canonical: https://www.capterra.se/software/153472/startquestion Page: 1 / 8\ Nästa: [Next page](https://www.capterra.se/software/153472/startquestion?page=2) > En professionell undersökningsprogramvara för ditt företag (kundlojalitet (net promoter score, NPS)), kundnöjdhet, HR, personalrespons och kundupplevelse). > > Verdict: Rated **4.9/5** by 175 users. Top-rated for **Sannolikhet att rekommendera**. ----- ## Overview ### Vem använder CustomerHero? Frilansare, småföretag, medelstora företag, storföretag, offentliga förvaltningar, icke vinstdrivande företag och skolor. ## Quick Stats & Ratings | Metric | Betygsättning | Detail | | **Totalt** | **4.9/5** | 175 Recensioner | | Enkel användning | 4.8/5 | Based on overall reviews | | Kundtjänst | 4.9/5 | Based on overall reviews | | Valuta för pengarna | 4.7/5 | Based on overall reviews | | Funktioner | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Sannolikhet att rekommendera) | ## Om leverantören - **Företag**: CustomerHero - **Founded**: 2006 ## Commercial Context - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Moln, SaaS, webb-baserat - **Supported Languages**: engelska, polska - **Available Countries**: Afghanistan, Albanien, Algeriet, Amerikanska Jungfruöarna, Amerikanska Samoa, Andorra, Angola, Anguilla, Antigua och Barbuda, Argentina, Armenien, Aruba, Australien, Azerbajdzjan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgien and 209 more ## Funktioner - Anpassningsbar branding - Anpassningsbara frågor - Anpassningsbara mallar - CES Enkätstruktur - Data Import/Export - Datavisualisering - Dra och släpp - E-post marknadsföring - E-posthantering - Engagemangsspårning - Feedback-hantering - Flera frågetyper - Flera kommunikationskanaler - Flerkanalig datainsamling - Flerkanalsdistribution - Formulärhantering - Frågebibliotek - Frågeställning - Hantering av Q\&A - Hantering av negativ feedback - Hantering av undersökning / omröstning - Hoppa över logiken - Instrumentbräda - Kommunikationshantering - Kundsegmentering - Kundupplevelseshantering - Live Results Sharing - Mobilåtkomst - Prestandamätningar - Pulsundersökningar - Rapportering och analys - Rapportering och statistik - Samarbetsverktyg - Samla in data och överföring - Segmentering - Sentimentanalys - Skapa och designa formulär - Skapa undersökningar - Statistisk analys - Testning av användbarhet - Textanalys - Third-Party Integrations - Trendanalyser - URL-anpassning - Undersökningar och feedback - Undersökningsstruktur CSAT - Undersökningsstruktur NPS - Varningar / Meddelanden - Visuell analys - Övervakning av klagomål ... and 8 more features ## Integrations (20 total) - Asana - ExpertSender - FreshMail - GetResponse - Google Analytics 360 - Google Sheets - HubSpot CRM - HubSpot Content Hub - JIRA Service Management - Magento BI - Manago AI - Microsoft 365 - Positive User - Salesforce Sales Cloud - Shopify ... and 5 more integrations ## Support Options - E-post / Kundtjänst - Vanliga frågor / Forum - Baskunskap - Telefonsupport - Chatt ## Category - [Mätprogram](https://www.capterra.se/directory/30092/survey/software) ## Relaterade kategorier - [Mätprogram](https://www.capterra.se/directory/30092/survey/software) - [Användarupplevelse (UX)](https://www.capterra.se/directory/31036/ux/software) - [NPS-program](https://www.capterra.se/directory/32075/nps/software) - [Program för kundnöjdhet](https://www.capterra.se/directory/30541/customer-satisfaction/software) - [Skapa formulär](https://www.capterra.se/directory/10023/forms-automation/software) ## Alternativ 1. [SurveyMonkey](https://www.capterra.se/software/32728/surveymonkey) — 4.6/5 (10513 reviews) 2. [Jotform](https://www.capterra.se/software/158456/jotform-4-0) — 4.7/5 (2928 reviews) 3. [Survicate](https://www.capterra.se/software/132914/survicate) — 4.6/5 (99 reviews) 4. [Zoho Survey](https://www.capterra.se/software/131426/zoho-survey) — 4.6/5 (456 reviews) 5. [SurveySparrow](https://www.capterra.se/software/168823/surveysparrow) — 4.4/5 (123 reviews) ## Recensioner ### "Impressive usability and user friendly" — 5.0/5 > **Maciej** | *10 februari 2023* | Lyxvaror och smycken | Recommendation rating: 9.0/10 > > **Fördelar**: Management of sending invitations;A large selection of question types;Modifiable and legible graphic options for the survey questionnaire. > > **Nackdelar**: The appearance of the data in the downloaded result file requires many transformations. > > I recommend it because it is creator-friendly. It gives a large creative space and can be used without any special implementation. ----- ### "Non-Technical Users Publish Surveys Easily With Integrated Metadata Analysis Features" — 5.0/5 > **James** | *20 oktober 2025* | Marknadsföring och reklam | Recommendation rating: 10.0/10 > > **Fördelar**: Ease of use. Ability to pass metadata that we already hold in order that we can more effectively analyse results and don't need to waste survey questions on, for example, understanding the user's location or user type. Good support when I've had issues or questions. > > **Nackdelar**: Some question types are not available on widgets There's nothing else jumping out at me as a weakness. > > It's simple to use, you can create widgets that are displayed on your platform as well as full, more formal, surveys that can be sent to users and the support is excellent. We use it display surveys on our web based platform and, following limited development, non-technical users are able to create and publish surveys. ----- ### "Reasonable tool that does the job" — 4.0/5 > **Andrzej** | *11 augusti 2021* | Telekommunikation | Recommendation rating: 8.0/10 > > **Fördelar**: Rankings which allows me to compare NPS score for different data sources. > > **Nackdelar**: I have to filter each survey separately. ----- ### "The uniqueness of Webankieta.pl" — 5.0/5 > **Natalia** | *2 juni 2022* | Bil | Recommendation rating: 10.0/10 > > **Fördelar**: Thanks to Webankieta.pl program I was able to create a survey for my university with ease. Everything was perfectly presented and explained. Webankieta.pl functions 100% meet my expectations and those of my university. Working with this program was one of the most pleasant for me. Another advantage was the possibility to contact support in case of any questions. I am delighted with the form of the presented surveys, possibility of detailed analysis of my results and the whole program. > > **Nackdelar**: I didn't find anything to complain about. The program is easy to use and consultants are available if you have questions. > > Webankieta.co.uk program helped me in my studies. It makes it easier for every student. ----- ### "An Outstanding Survey Platform - StartQuestion" — 5.0/5 > **Dawid** | *12 juli 2023* | Personalavdelning | Recommendation rating: 10.0/10 > > **Fördelar**: StartQuestion has consistently exceeded my expectations, and I wholeheartedly recommend it to anyone seeking a reliable survey platform. Its commitment to excellence, combined with its user-friendly interface and exceptional customer support, make it a top choice in the market. > > **Nackdelar**: I think the rules for displaying questions could be a more intuitive feature. ----- Page: 1 / 8\ Nästa: [Next page](https://www.capterra.se/software/153472/startquestion?page=2) ## Links - [View on Capterra](https://www.capterra.se/software/153472/startquestion) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data