Showpad

Training and education in one place

Fördelar:

The process for success is in good training and orientation of the sellers, who are the fundamental part for better sales. With Showpad, the proper process is carried out with the correct content so that each of the sellers does their job in the best way possible with fundamental tools for better service and more satisfactory and faster sales.

Nackdelar:

I have not had any kind of inconvenience, they are good with all their tools.

Worth your budget!

Kommentarer: We were using Sharepoint before which is not great for needing to understand which assets from marketing are of value and those of which are most popular with prospects. That insight is really beneficial to the marketing team. From an Enablement and onboarding perspective, this platform is quite comprehensive while being user-friendly for your day-to-day account executive to do their job successfully.

Fördelar:

The product is simple to get a grip of and whenever I've found something puzzling, the support documentation, video recordings and screenshots have been extensive. Not the mention the direct availability of a customer success/support function has been essential to getting the most out of the platform.

Nackdelar:

A bit more on version controlling would be nice rather than a complete wipe of the existing version with a direct replacement on the asset. The ability to mass assign permissions from the upload window or the ability to adjust the OOTB permissions that default on any newly uploaded assets would be a nice to have.

A promising platform

Kommentarer: Our overall experience is awesome, we love its ability to centralize content and provide valuable insights these improved our overall productivity and customer engagement.

Fördelar:

I Easy content management, this allows our business to organize and centralize our sales content, making it easily accessible for sales team. Showpad helps our sales team work more efficiently and increases our productivity.

Nackdelar:

Sometimes, there is difficulty in getting timely support from the customer service team

A good UX as a user, but limitations as an admin

Kommentarer: Over all it gets the job done even if on the admin side, we've had to find work around quite a few times. However, the customer service and support have been excellent and they've supported us in establishing/looking for these work around and we felt accompanied all along.

Fördelar:

It is really easyy to use and navigate as a user as the UI is rather clean and intuitive.

Nackdelar:

From the admin side, there is a lot of features/capabilities missing that to us seem trivial (e.g. it shows when an asset is used in a course, but not if it's used on a page, making it hard to keep the content up to date).

A Solid Solution for Content Management and Selling Success

Kommentarer: Overall Showpad has been an extreme positive for our company. We have alleviated a significant portion of our content issues across our sales and marketing teams. Folks are now much better equipped to learn about, find new, and share out content in their day-to-day. Marketing receives far less basic inquiries and is now able to better focus on providing more successful content instead of just trying to meet initial needs or do one offs that do not benefit the broader team. We are very happy with the Showpad team and tool so far!

Fördelar:

Showpad won our selection process primarily for its ease of use. I handle all new users and nearly all admin work. I don't need to do much to onboard folks as they are able to quickly pick up the tool and get to using it. Love shared spaces and how collaborative they can be. We also really love the pages functionality and extending it's use cases to use for events and more. Content organization is also great in the tool and there are plenty of ways to make it work well for the team. Appreciate the degree of automation which allows me to easily get greater visibility into assets that used to be so much harder to find.

Nackdelar:

Reporting needs more work. Need better insights and some easier navigation through the available data, particularly for who is viewing stuff outside of the company.