
Vem använder Goody?
Hospitality, Pharmacies, Retail, Beauty & Salon.
Vad är Goody?
Many businesses still struggle to define who their customers are. Without that knowledge, businesses rely on expensive third-party programmes or research to dictate their strategy. Goody solves that, at a fraction of the cost compared to traditional CRM or coalition loyalty programs. We do this, by providing retailers with simple, integrated tools to create their own loyalty and engagement program. These tools are automated and provide retailers with a consolidated view of their customer base.
Goody Detaljer
Goodycard
http://www.goodycard.co.nz
Grundad 2014
Goody prisöversikt
Se prissättningsplanerGoody har ingen gratisversion men erbjuder en gratis testversion. Goodybetald version börjar på 70,00 US$/månad.
Startpris
70,00 US$/månad Se prisdetaljer
Prissättningsdetaljer
Starting from just $70 per month, billed annually
Gratis version
Nej
Gratis provperiod
Ja
Goody deployment and support
Support
- 24/7 (Live-support)
- Kontorstid
- Online
Spridning
- Moln, SaaS, webb
- Installerad - Windows
- Mobil – iOS Native
- Mobil – Android Native
Utbildning
- I person
- Live online
- Webinarier
- Dokumentering
Goody Funktioner
Kundlojalitetsprogram
- Aktivitetsspårning
- Belöningshantering
- Bonuskort
- CRM
- Lojalitetsprogram
- Medlemskapsledning
- Medlemsportal
- Presentkorthantering
- Referrarspårning
Lojalitetsprogram
- Belöningshantering
- CRM
- Lojalitetskortsystem
- Lojalitetssystem utan kort
- Medlemskapsledning
- Medlemsportal
- Presentkortsystem
- Rabatthantering
- Referrarspårning
- Spårning av kundaktivitet
Goody Alternativ
Fler Goody-alternativGoody Recensioner
Läs alla recensionerHelhetsbetyg
Average score
Granska programvara
Share your experiences with other software buyers.

Che C.
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Helhetsbetyg5 /5
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Enkel användning5 /5
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Funktioner och funktionalitet5 /5
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Kundtjänst5 /5
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Valuta för pengarna5 /5
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Sannolikhet att rekommendera
- Recensentens källa
- Recenserad den 2018-10-10
"A Simple, flexible CRM system for Point of Sale"
Kommentarer: Goody is easy to install and administer. If ever there is or was a problem I know I can talk to someone on the phone or via chat immediately. I've never been treated like a 'stupid user'. Love goody.
Fördelar: We liked that our loyalty scheme was able to go fully digital.
Nackdelar: Of course it could always be cheaper, but the price as it stands is completely reasonable for the product.
- Recensentens källa
- Recenserad den 2018-10-10
Shannay H.
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Helhetsbetyg4 /5
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Enkel användning4 /5
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Funktioner och funktionalitet4 /5
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Kundtjänst1 /5
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Valuta för pengarna4 /5
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Sannolikhet att rekommendera
- Recensentens källa
- Recenserad den 2018-05-09
"Customer Service is appalling. Out of 3 questions in 12 months, I've had 1 answer."
Kommentarer: Hopefully more customers passing through the store
Fördelar: Ability to provide loyalty points to our customers. Has the functionality to do reports on the computer.
Nackdelar: Unless you know how it works, it's not that user-friendly to the staff who have no tech savvy. Changes to the tablet confuse the older generation customers.
Leverantörssvar
av Goodycard om 2018-05-15
Hi Shannay, thanks so much for your response.
We take your comments extremely seriously, and we're committed to ensuring each and every customer has a positive experience. We've taken your support comments on board, and we're looking to improve this area of our business over the next two months, including hiring more staff to ensure our customers are well looked after. I¿ll be taking a look at past support queries to better understand why it took so long to reply to your support ticket. Yet again, thanks so much for taking the time to submit this review, as we'd love to turn this back into a 10/10!
Kind regards,
Rory Moss,
Marketing Manager
- Recensentens källa
- Recenserad den 2018-05-09
Suzy M.
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Helhetsbetyg5 /5
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Enkel användning5 /5
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Funktioner och funktionalitet3 /5
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Kundtjänst5 /5
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Valuta för pengarna5 /5
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Sannolikhet att rekommendera
- Recensentens källa
- Recenserad den 2021-01-01
"Feedback"
Kommentarer: Good
Fördelar: It's easy to use and you dont need to keep the card handy
Nackdelar: It's not used in many places so more accessibility would be beneficial
- Recensentens källa
- Recenserad den 2021-01-01
Shannay H.
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Helhetsbetyg3 /5
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Enkel användning4 /5
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Funktioner och funktionalitet3 /5
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Kundtjänst1 /5
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Valuta för pengarna3 /5
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Sannolikhet att rekommendera
- Recensentens källa
- Recenserad den 2019-03-12
"Goody review 2019"
Kommentarer: Customer service can most definitely be improved considering the cost. Overall customers are happy when they are able to redeem their points and since it's managed by an app as opposed to being done manually by myself it's a good thing to have.
Fördelar: Relatively easy for customers to navigate in store on the tablet
Nackdelar: Not as easy on the app for smart phones - not even I use the phone app
Leverantörssvar
av Goodycard om 2019-07-19
Hi Shannay,
We're deeply sorry you haven't had the most positive experience with our support services. We immediately arranged for a support contact to touch base and address any concerns you had.
Regarding the app, it's in use by over 100k people, so we feel it's a fairly important part to sign up and point balance reminders.
Thanks for the review, and we'll be making sure you have the necessary support services you need, as clearly based on the review, there are things we can improve.
Appreciate the feedback.
Kind regards,
Rory Moss
General Manager
- Recensentens källa
- Recenserad den 2019-03-12
Jusmena K.
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Helhetsbetyg4 /5
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Enkel användning4 /5
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Funktioner och funktionalitet4 /5
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Kundtjänst3 /5
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Valuta för pengarna3 /5
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Sannolikhet att rekommenderaEj betygsatt
- Recensentens källa
- Recenserad den 2018-05-09
"Consistent"
Fördelar: That's its easy to use, and you only need one card for many site, therefore more people are inclined to use it because it doesn't feel like another card
Nackdelar: Doesn't link yet to the pos but this could change in the future. No one comes to see us at the cafe so the customer service could improve
Leverantörssvar
av Goodycard om 2018-05-15
Hi Jusmena,
Firstly, thanks so much for your review! We really appreciate this.
Looking at your account you currently operate the check-in model. If you¿d like to start incentivising customers for dollars spent, we can totally do this! We do have a number of POS integrations, but it depends on what you currently operate.
We also have a check-in version which should work on your POS device, pending your PC is above windows XP.
Unfortunately, we don¿t do on-site visits any more, as the system has become very simple to operate. It¿s much easier to call you at a time that suits if you prefer?
Yet again, thanks for taking the time to review us, and do let us know if you like to whitelabel (customise) your apps or investigate POS options.
Kind regards,
Rory Moss
Marketing Manager
- Recensentens källa
- Recenserad den 2018-05-09