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Vad är HubSpot CRM?

Oavsett om du har ett litet team på fem personer eller en sofistikerad säljkår på 500, erbjuder HubSpot priser och paketalternativ som kan växa när du gör det. HubSpots programvara för hantering av kundrelationer är byggd för företag som vill lägga mindre tid på att logga data. Den förvarar alla dina kontakter i en centraliserad, anpassningsbar databas. Och du kan se allt om en viss lead på ett ställe – inget mer grävande i inkorgar för att hitta information. Börja använda den kostnadsfria HubSpot CRM idag.

Vem använder HubSpot CRM?

HubSpot CRM är byggd för växande team. Idag använder över 78 700 kunder i mer än 120 länder HubSpots prisbelönta programvara för att locka, engagera och glädja sina kunder.

Var kan HubSpot CRM användas?

Molnbaserad
På plats

Om leverantören

  • HubSpot
  • Belägen i Cambridge, USA
  • Grundades 2012

Support för HubSpot CRM

  • Telefonsupport
  • 24/7 (Live-support)
  • Chatt

Tillgängliga länder

Australien, Belgien, Brasilien, Danmark, Filippinerna och 21 andra

Språk

engelska, franska, japanska, portugisiska, spanska och 1 andra

Prissättning av HubSpot CRM

Startpris:

20,00 US$/månad
  • Erbjuder en gratis provperiod
  • Erbjuder en gratisversion

HubSpot CRM har en gratisversion och erbjuder en gratis testversion. HubSpot CRMbetald version börjar på 20,00 US$/månad.

Om leverantören

  • HubSpot
  • Belägen i Cambridge, USA
  • Grundades 2012

Support för HubSpot CRM

  • Telefonsupport
  • 24/7 (Live-support)
  • Chatt

Tillgängliga länder

Australien, Belgien, Brasilien, Danmark, Filippinerna och 21 andra

Språk

engelska, franska, japanska, portugisiska, spanska och 1 andra

HubSpot CRM videor och bilder

HubSpot CRM Programvara- 1
HubSpot CRM Programvara- 2
HubSpot CRM Programvara- 3
HubSpot CRM Programvara- 4
HubSpot CRM Programvara- 5
Visa 6 till
HubSpot CRM-video
HubSpot CRM Programvara- 1
HubSpot CRM Programvara- 2
HubSpot CRM Programvara- 3
HubSpot CRM Programvara- 4
HubSpot CRM Programvara- 5

Funktioner i HubSpot CRM

  • Aktivitetspanel
  • Anpassningsbara fält
  • Anpassningsbara rapporter
  • Arbetsflödeshantering
  • Automatisering av marknadsföring
  • Citat / uppskattningar
  • Data Import/Export
  • Dokumenthantering
  • Dokumentlagring
  • E-post marknadsföring
  • E-posthantering
  • E-postmallar
  • För finansinstitut
  • Försäljningsprognoser
  • Försäljningsrapporter
  • Försäljningsrörledning
  • Hantering av möjligheter
  • Integration av sociala medier
  • Integreringar med tredjepart
  • Interaktionsspårning
  • Kalender / Påminnelsessystem
  • Kalenderhantering
  • Kampanjhantering
  • Kontaktdatabas
  • Kontaktledning
  • Kontrakt / Licenshantering
  • Kundchatt i realtid
  • Kunddatabas
  • Kundhantering
  • Kundspårning
  • Lead-distribution
  • Lead-hantering
  • Lead-kvalificering
  • Lead-segmentering
  • Lead-upptagning
  • Lead-vårdande
  • Mobilåtkomst
  • Möteshantering
  • Prediktiv analys
  • Prestandamätningar
  • Prognoser
  • Projektledning
  • Påminnelser
  • Rapportering och analys
  • Referrarspårning
  • Rörledningshantering
  • Samarbetsverktyg
  • Schemaläggning
  • Schemaläggning av möten
  • Segmentering
  • Skapa leads
  • Sök / filtrera
  • Tredjepartsintegration
  • Uppgiftshantering
  • Varningar / Meddelanden

HubSpot CRM Hitta alternativ 2021 - Capterra Sverige

Bygg upp kundrelationer för livet med digital marknadsföring som placerar data först.
Över 100 000 kunder i mer än 120 länder använder HubSpots prisbelönta programvara för att locka, engagera och glädja sina kunder. Lär dig mer om HubSpot Marketing Hub
Leverera ännu snabbare verksamhetskritisk service med incidenthantering.
Agile CRM är en komplett försäljnings-, marknadsförings- och tjänstesvit som är utformad så att små och medelstora företag ska kunna sälja och marknadsföra som företagen på Fortune 500-listan.
monday.com, en robust CRM-programvara, gjord för hantering av kundrelationer med en säker miljö för dina kunddata. Lär dig mer om monday.com
Bygg bättre kundrelationer med en förstklassig meddelandetjänst för företag.
Asana är det enklaste sättet att organisera och hantera teamens arbete i stor skala. Se varför Asana utmärker sig på Capterra. Lär dig mer om Asana
Zendesk Sell är en säljinriktad CRM-programvara som hjälper dig att slutföra fler affärer.
Bitrix24 är nog den snabbast växande kostnadsfria CRM-programvaran och används av över 3,5 miljoner företag runt om i världen. E-postmarknadsföring, offerter, fakturering också. Lär dig mer om Bitrix24

Recensioner av HubSpot CRM

Medelpoäng

Totalt
4,5
Enkel användning
4,4
Kundservice
4,4
Funktioner
4,4
Valuta för pengarna
4,3

Recensioner efter företagsstorlek (antal anställda)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Hitta recensioner efter betyg

5
61%
4
31%
3
5%
2
1%
1
1%
amit
amit
Team lead i Indien
Verifierad LinkedIn-användare
Programutveckling, 501‒1 000 anställda
Har använt programvaran för: 1 + år
Recensentens källa

Great for Managing Leads

5,0 för 2 månader sedan Nytt

Kommentarer: It is perfect for managing leads and staying on top of customer interactions.

Fördelar:

I used HubSpot to keep track of client interactions. It was a game changer to get notifications when leads opened my emails, which helped me follow up at the right time.

Nackdelar:

Setting up custom reports took some effort, but once set, it was very helpful.

Ronalda
VP Retail and Strategy i Kanada
Informationstjänster, 51‒200 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Hubspot CRM can improve your sales process adherance

5,0 för 2 månader sedan Nytt

Kommentarer: On boarding team is excellent. They really ensure you are set up for success. Although after your first year on the platform they really only check in around renewal time.

Fördelar:

Sales sequences, Deal journeys, Reporting and Dashboards, Slack Alerts

Nackdelar:

Cost increases annually without new features. There has been no advancement to include AI to automate deal progression, updating Hubspot information etc.

Övervägda alternativ: Zoho CRM och Salesforce Sales Cloud

Anledningar att välja HubSpot CRM: Enhanced automation and sales tracking / visability.

Anledningar att byta till HubSpot CRM: Price, features, onboarding and simplicity.

Gareth
Managing Director i Nya Zeeland
Paket / Fraktleverans, 2‒10 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

Crappy company. Be careful...

1,0 för 4 veckor sedan Nytt

Kommentarer: At first we were excited.. but it turns out they are just another greedy company and don't do anything to help when they are wrong. Disappointing.

Fördelar:

It is a solid CRM. Tracking interactions with potential customers is great.

Nackdelar:

You cannot automate emails to your customers unless you purchase the marketing add on (+$1k/mo). Also, they removed features that we had been using since we started, without notice, and without a reduction in cost! Beware!

Brian
Technical Director i Storbritannien
Flyg och rymd, 11‒50 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Best CRM for Startups

4,0 för 3 månader sedan

Kommentarer: Hubspot CRM, has probably been the best CRM solution I've used to date. Its easy to set up, and although there are some annoyances with teir pricing/addons, the system itself is great for companies big and small. Ive mainly used in a startup and it was one of the best investments we made.

Fördelar:

The systemnis really easy to set up, with a plethora of customisation that can be done. Creating views purely for your viewing, and seeing last interactions is key.

Nackdelar:

The level of addons is a littlw annoying. You get to grips with thensystem, realise you can do a little more and control thibs better, then you realise you need to buy an addon. Its a teir business model, but can be annoying when youre first getting to grips with the system

Övervägda alternativ: Zoho CRM, Creatio CRM, Pipedrive och Salesforce Sales Cloud

Anledningar att byta till HubSpot CRM: The pricing structure, free levels and ease of set up and use were thjngs that clearly set this apart. As a startup, there wasnt much knowlege/experience with CRM solutions so finding something that could cope with swift and easy onboarding was key.

Eric
Agent, Principle i USA
Försäkring, 2‒10 anställda
Har använt programvaran för: 1 + år
Recensentens källa

Elevates your business to the next level

4,0 för 3 veckor sedan Nytt

Kommentarer: CRM is the gold standard for marketing a client list or prospect database. The integration with third party softwares make this CRM a cruicial tool to online businesses and campaigns.

Fördelar:

Powerful CRM that was designed for marketing as the focus. The customer is really prioritized in this CRM helping you to build strong relationships and close sales.

Nackdelar:

The price gets higher as you scale. Can be expensive for small businesses that work in smaller markets.

Zoltan
Developer i Storbritannien
Marknadsföring och reklam, 2‒10 anställda
Har använt programvaran för: 1 + år
Recensentens källa

The best CRM in its price point

5,0 för 4 veckor sedan Nytt

Fördelar:

The ease of use beats all the other CRMs at this price point in my opinion, it's genuinely so simple to get up and running and then scale according to business needs.

Nackdelar:

I can't think of anything negative about HubSpot in the year and half we've used it.

Övervägda alternativ: Zoho CRM och Salesforce Sales Cloud

Anledningar att byta till HubSpot CRM: The price and simplicity simply beats these other options by miles.

Grethe
Owner i USA
Kundservice, 2‒10 anställda
Har använt programvaran för: 2 + år
Recensentens källa

An incredible tool

5,0 för 3 veckor sedan Nytt

Kommentarer: Overall, a positive experience but not necessarily affordable for small business

Fördelar:

The integrations are very helpful - for example all my phone calls, texts, and emails go into the platform automatically and tie into the contact

Nackdelar:

It can be expensive with the add on features priced per user

Övervägda alternativ: Zoho CRM

Anledningar att välja HubSpot CRM: Biz4x was complicated to use and not user friendly for setup and onboarding

Anledningar att byta till HubSpot CRM: You get more for the free package with Hubspot than Zoho

Ekadashi
Administrative Assistant i Kanada
Flygbolag/flyg, 51‒200 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

Best Decision Ever- Moving to HubSpot

5,0 för 2 månader sedan Nytt

Kommentarer: Our company has recently moved from another platform to HubSpot and honestly it was the best decision ever. Hubspot has very neat interface. The training was also easy and useful. Even if you have never used HubSpot, you will get it.

Fördelar:

The beautiful interface which makes it so easier to work without getting confused.

Nackdelar:

A bit expensive than expected. A little less price would be a good deal.

Basanta
Basanta
owner i Storbritannien
Verifierad LinkedIn-användare
Mat och dryck, 11‒50 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

A Valuable Tool for Streamlining Customer Relationships and Marketing in Cafes

4,0 förra månaden Nytt

Kommentarer: Overall, my experience with HubSpot CRM for a cafe has been positive. It’s an intuitive and user-friendly tool that helps track customer interactions, making it easy to offer personalized service

Fördelar:

What I liked most about HubSpot CRM for a cafe is its ease of use, which helps manage customer relationships without complicated setups.

Nackdelar:

The free version has limited features to use.

shelton
shelton
Forklift Operator i Zimbabwe
Verifierad LinkedIn-användare
Transport / lastbil / järnväg, 11‒50 anställda
Har använt programvaran för: 1 + år
Recensentens källa

HubSpot CRM Review

5,0 förra månaden Nytt

Kommentarer: HubSpot CRM is an amazing site and though I'm still using the free plan,the intention is to eventually upscale to a paid version so as to utilize the more advanced tools and capabilities.

Fördelar:

HubSpot CRM is very user friendly also the free plan has features that other paid CRMs don't have so that's a plus for HubSpot.

Nackdelar:

The paid tier is a little bit pricey compared to other CRMs.Larger establishments benefit more from paying more leaving smaller SMEs to opt for the free plan.

Damon
Director i Storbritannien
Marknadsföring och reklam, Egenföretagare
Har använt programvaran för: 6-12 månader
Recensentens källa

HubSpot is the go-to CRM for simplicity and for all the bells and whistles

5,0 för 4 månader sedan

Kommentarer: HubSpot CRM is very quick to get set up and an essential toolkit for anyone managing clients, activity, pipelines, sales etc.

Fördelar:

The biggest pro of HubSpot CRM for me is the record keeping of contact history in my contact records.

Nackdelar:

Sometimes all the advanced features can be a little complicated, but there is plenty of support to guide you through.

Övervägda alternativ: ClickUp

Anledningar att välja HubSpot CRM: A client used HubSpot and after being added to their account, I liked the more solid functionality of HubSpot

Tidigare programvara: ClickUp

Anledningar att byta till HubSpot CRM: A client used HubSpot and after being added to their account, I liked the more solid functionality of HubSpot

Ryan
Director i Australien
Sport, 2‒10 anställda
Har använt programvaran för: 1 + år
Recensentens källa

Best CRM for all. Easy and FREE too.

5,0 för 4 månader sedan

Kommentarer: Very successful and easy to use. Greatly increased sales and made it much easier to manage clients and stay ahead of the game with relevant notes and details about each job.

Fördelar:

It's very intuitive and easy to use. Lots of free options too. I used to organise contacts and manage when I last contacted each person and their details or notes.

Nackdelar:

Sometimes it was tricky to setup. For example there is no entrepreneur option, they have to have the contact details for a person and then assign them to a company as opposed to just combining these into one with a entrepreur/sole trader option.

Övervägda alternativ: monday CRM

Anledningar att byta till HubSpot CRM: Trusted by Mark Cuban and other big name characters. Youtube videos and support is plentiful. Seemed the obvious choice.

Halle
Product Manager i USA
Datormjukvara, 201‒500 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Hubspot is a tool that I rave to anyone that will listen, it has been a gamechanger to our business!

5,0 för 8 månader sedan

Fördelar:

I really like how easy to use it is, how to pull data and reports and create workflows and automations. Also, there customer support is top notch!

Nackdelar:

I honestly don't have any cons, other than it is pricier than some other CRM tools we looked at but we used it as our one stop shop for Sales, Marketing and Support.

Sam
Owner i USA
Detaljhandel, 2‒10 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Decent, but costs are creeping up

4,0 för 3 månader sedan

Kommentarer: We use Hubspot primarily for lead intake and deal flow. It's relatively good at segmenting customers and running engagement/re-engagement campaigns. We rely heavily on the Sequences feature in particular

Fördelar:

Hubspot is easy to get started with, and a very full featured platform. It does basically everything under the sun, though I don't think it is necessarily best in class for anything. It feels optimized for small businesses with relatively basic needs.

Nackdelar:

The pricing appears very reasonable at first, but over the years they've added so many gated features that it turns out to be much more expensive than it seems.

Övervägda alternativ: Salesforce Sales Cloud

Anledningar att byta till HubSpot CRM: Hubspot ended up being significantly cheaper than Salesforce

Christina
Area Director of Sales i USA
Turistföretag, 1 001‒5 000 anställda
Har använt programvaran för: 2 + år
Recensentens källa

A valuable asset for building strong relationship with customers.

5,0 för 3 månader sedan

Kommentarer: Everything about our experience with Hubspot CRM has been amazing and more so, very productive. Hubspot CRM has given us an important platform to work on our customers interactions which has enabled us to create very strong relationships with each and everyone of them. It allows us to have a central point for organizing every detail there is about our customers.

Fördelar:

Hubspot CRM offers comprehensive reporting tools that enable us to generate updated insights that help us improve our customer relationships. It provides efficient live visual boards that offers real-time view of all our sales and customer interaction activities. Hubspot CRM has a live chatting feature with auto-replying ability that help us to engage with our customers quickly using instant messages. It is very flexible and easy to customize to match with our ever changing CRM and sales management needs.

Nackdelar:

The ride with Hubspot CRM has been smooth. No hiccups encountered and nothing there that does not suit our needs.

G-Anne
G-Anne
HR i Filippinerna
Verifierad LinkedIn-användare
Logistik & Supply Chain, 11‒50 anställda
Har använt programvaran för: 2 + år
Recensentens källa

User-Friendly CRM

4,0 för 3 månader sedan

Kommentarer: Overall, my experience with HubSpot CRM has been positive. It offers a user-friendly interface, especially with its advanced dashboard, but there are a few limitations in sequence reporting and re-enrollment that could be improved for more efficiency.

Fördelar:

What I liked most about HubSpot is its dashboard. The contact and company dashboards offer advanced filtering and are very easy to use.

Nackdelar:

HubSpot Sequences could be improved in terms of reporting, as it mainly provides a high-level overview of sequences and templates without detailed A/B testing reports unless you manually check each sequence. Additionally, if you need to update an email in a sequence, you have to start from scratch, and there is no option to automatically re-enroll previously enrolled contacts. You'll have to manually re-enroll them in the updated sequence.

Joshua
Digital Strategy Manager i USA
E-lärande, 51‒200 anställda
Har använt programvaran för: 2 + år
Recensentens källa

HubSpot makes automated follow up and outreach easy for every member of your team

5,0 för 6 månader sedan

Kommentarer: My experience with HubSpot has been wonderful. It's one of the best CRM tools that I've used before and really offers all the things you would need for your marketing team.

Fördelar:

HubSpot has a very in depth tracking system for contacts, allowing me to score leads and enroll them in automated workflows that push over performance and activity to reports that we can present.

Nackdelar:

Some of the workflow functions can feel a but clunky if you have an incredibly personalized tracking system. Integration with other tools can also be a bit messy but HubSpot support is always there to be as helpful as they can be.

Gavin
Account Executive i Australien
Datormjukvara, 2‒10 anställda
Har använt programvaran för: 1 + år
Recensentens källa

A great alternative to Salesforce

5,0 för 7 månader sedan

Kommentarer: Overwhelmingly positive. It's much more straightforward than Salesforce and easier to customise to your needs. Can be expensive though and on occasion difficult to find the exact function you need because of how much there is to the platform.

Fördelar:

Easy of use in terms of the interface, high amount of customisation available. Easy reporting and filtering to ensure you get the right view for your needs.

Nackdelar:

Core fields that can't be removed. A lot of features can be paywalled if you arent on the top version and this isn't feasible for smaller businesses.

Verifierad recensent
Verifierad LinkedIn-användare
Personal & rekrytering, 51‒200 anställda
Har använt programvaran för: 1 + år
Recensentens källa

"Empowering Growth: A Comprehensive Review of HubSpot CRM"

5,0 för 10 månader sedan

Kommentarer: HubSpot CRM generally offers a positive experience with its user-friendly interface, comprehensive features, and effective automation tools, helping businesses streamline their sales and marketing processes efficiently.

Fördelar:

The intuitive interface, comprehensive features, and robust automation capabilities are what I liked most about HubSpot CRM.

Nackdelar:

One drawback I found with HubSpot CRM is that some advanced features may require additional payment beyond the free version, which could be a limitation for budget-conscious users or smaller businesses.

Tim Van
Senior Project Supervisor i USA
Högre utbildning, 10 000+ anställda
Har använt programvaran för: 2 + år
Recensentens källa

HubSpot CRM is armed with every necessity for optimizing contacts.

5,0 för 5 månader sedan

Kommentarer: HubSpot CRM has given us an exceptional quality experience working on our clients and customers relationship. It has ensured we have a very efficient communication platform to ensure smooth flow of information with our customers which has allowed us to build up very strong bonds with them. It provides with excellent conversation functions that help meet our commitment to support our customers.

Fördelar:

HubSpot CRM has very efficient conversation tools that ensure smooth communications and sharing of information with customers and clients. It has an analytical tool that gives accurate performance insights on how to optimize customer engagement and improve relationships. Customizing HubSpot CRM is easily possible which helped us get a perfect solution for our relationship management needs.

Nackdelar:

We have never had any case with HubSpot CRM to this moment. It has been a smooth ride all along with no dislikes.

Verifierad recensent
Verifierad LinkedIn-användare
Mat och dryck, 2‒10 anställda
Har använt programvaran för: 1 + år
Recensentens källa

Hubspot CRM for K's

4,0 för 9 månader sedan

Kommentarer: I like that we are able to manage all our potential clients is one place. With one appe for all of us, we can all see where we left off. We can find the emails and phone number left by the customer and just move from there. Unlike using traditional email. With this we can see the trend and analytics where we get to see those who were converted. If any problem arises, the customer service is ready to help. With all the features of hubspot, it is by far the best CRM we got to use.

Fördelar:

I like how hubspot crm serves as a database for all our records in our business. We have all information from our customers from there. Wveryone gets the chance to see. No need to cc my boss like in a typical email. They can see it and sometimes just take over when I'm off. It is very user friendly and has very great features.

Nackdelar:

I just dislike the fact that the system won't load without internet. There was one time that I was in an area without signal. I need to get the customer's phone number so I can just call them because rhere was no internet signal. But wasn't able to. But it's fine and understandable. Everything nowadays needs internet to fully function.

Verifierad recensent
Verifierad LinkedIn-användare
Bokföring, 11‒50 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Best CRM Out There

5,0 för 4 månader sedan

Fördelar:

It's a very easy to use CRM at it's core, but contains so much depth and the ability to always take it a step further with automations and workflows

Nackdelar:

The cost adds up quickly, and there are a lot of features that you have to upgrade to gain access to. The simple act of clicking a button you don't have access to will trigger Sales Reps to try, fairly aggressively, and get you to upgrade

Mike
Project Manager i Storbritannien
Marknadsföring och reklam, 2‒10 anställda
Har använt programvaran för: 2 + år
Recensentens källa

HubSpot - Good Sales and Comms Tool but Limited for Small Businesses

3,0 för 3 månader sedan

Fördelar:

Its centralised communication and sales journey tools

Nackdelar:

It's constantly changing without notification and seemingly aimed at large businesses, leaving small businesses with a disjointed experience and support.

Giuliana
Giuliana
Salesexecutive i Peru
Verifierad LinkedIn-användare
Underhållning, 2‒10 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

Range of products

4,0 för 11 månader sedan

Kommentarer: Is one of the best. Its ability to centralize and streamline customer relationahip management processes is one of my favorite things.

Fördelar:

Its a platform that includes contact, deal, and task management.

Nackdelar:

Its essential to be awared of potential limitations and drawbacks.

Patrick
Account Manager i Filippinerna
Personalavdelning, 51‒200 anställda
Har använt programvaran för: 2 + år
Recensentens källa

HubSpot CRM - This could be the most user friendly CRM system to date

5,0 för 10 månader sedan

Fördelar:

I like using HubSpot as it gives me the freedom to customize the entire CRM experience. Automations and workflows are easy to build as long as you understand the all the properties and functions. Good thing there are available modules and learning materials within the platform whenever you want to explore and learn the system further.

Nackdelar:

If you are new to CRM, it can be overwhelming and could be difficult to navigate. However, as you explore and learn more about the it, you will notice that this could be one of the user friendly CRM tools in the market.