--- description: Få detaljerad information om Listen360, dess användbarhet, funktioner, pris, fördelar och nackdelar från verifierade användarupplevelser. Läs recensioner och upptäck liknande verktyg på Capterra Sverige. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Listen360: Pris och betyg 2026 - Capterra Sverige --- Breadcrumb: [Hem](/) > [Program för kundnöjdhet](/directory/30541/customer-satisfaction/software) > [Listen360](/software/151950/listen360) # Listen360 Canonical: https://www.capterra.se/software/151950/listen360 Page: 1 / 4\ Nästa: [Next page](https://www.capterra.se/software/151950/listen360?page=2) > Plattform för kundengagemang med övervakning av attityder, responsinsamling, closed loop-uppföljning, granskning av publicering och textanalys. > > Verdict: Rated **4.8/5** by 57 users. Top-rated for **Sannolikhet att rekommendera**. ----- ## Overview ### Vem använder Listen360? Den här molnbaserade plattformen är utformad för fitnessklubbar, hemtjänster, konsumenttjänster, hälsa och skönhet, sjukvård och andra branscher och hjälper företag att förbättra sina kundinteraktioner. ## Quick Stats & Ratings | Metric | Betygsättning | Detail | | **Totalt** | **4.8/5** | 57 Recensioner | | Enkel användning | 4.7/5 | Based on overall reviews | | Kundtjänst | 4.9/5 | Based on overall reviews | | Valuta för pengarna | 4.7/5 | Based on overall reviews | | Funktioner | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Sannolikhet att rekommendera) | ## Om leverantören - **Företag**: Listen360 - **Location**: Alpharetta, USA - **Founded**: 2009 ## Commercial Context - **Startpris**: 99,00 US$ - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Moln, SaaS, webb-baserat - **Supported Languages**: engelska - **Available Countries**: Kanada, USA ## Funktioner - Aktivitetspanel - Anonym feedback - Anpassningsbara formulär - Anpassningsbara mallar - Datavisualisering - Feedback-hantering - Flera kommunikationskanaler - Flerkanalig datainsamling - Flerkanalsdistribution - Flerspråkig - Granskningsförfrågan - Granskningsmeddelande - Hantering av negativ feedback - Hantering av undersökning / omröstning - Instrumentbräda - Kommunikationshantering - Kontrollera recensioner - Kundsegmentering - Kundupplevelseshantering - Mobil undersökning - Pulsundersökningar - Rapportering och analys - SMS-meddelanden - Segmentering - Sentimentanalys - Social delning - Social marknadsföring - Svarshantering - Textanalys - Third-Party Integrations - Trendanalyser - Undersökningar och feedback - Undersökningsstruktur NPS - Varningar / Meddelanden - Visuell analys - Workflow Automation - Övervakning av klagomål ## Integrations (24 total) - ClubReady - Customer Lobby - Daxko Operations - Dispatch - Google Calendar - Jonas Construction Software - MarketSharp - Microsoft Outlook - Mindbody - Nexa Virtual Receptionist - PaySimple - Perkville - Pike13 - Procare Solutions - Profit Rhino ... and 9 more integrations ## Support Options - E-post / Kundtjänst - Telefonsupport - Chatt ## Category - [Program för kundnöjdhet](https://www.capterra.se/directory/30541/customer-satisfaction/software) ## Relaterade kategorier - [Program för kundnöjdhet](https://www.capterra.se/directory/30541/customer-satisfaction/software) - [CRM-system](https://www.capterra.se/directory/30671/customer-experience/software) - [System för kundomdömen](https://www.capterra.se/directory/31024/review-management/software) - [NPS-program](https://www.capterra.se/directory/32075/nps/software) - [Kundlojalitetsprogram](https://www.capterra.se/directory/10031/customer-loyalty/software) ## Alternativ 1. [LiveAgent](https://www.capterra.se/software/102188/liveagent) — 4.7/5 (1786 reviews) 2. [Freshdesk](https://www.capterra.se/software/124981/freshdesk) — 4.5/5 (3444 reviews) 3. [SurveyMonkey](https://www.capterra.se/software/32728/surveymonkey) — 4.6/5 (10460 reviews) 4. [Jotform](https://www.capterra.se/software/158456/jotform-4-0) — 4.7/5 (2895 reviews) 5. [Survicate](https://www.capterra.se/software/132914/survicate) — 4.6/5 (99 reviews) ## Recensioner ### "Game changer\!" — 5.0/5 > **Matt** | *26 april 2019* | Hälsa, välbefinnande och fitness | Recommendation rating: 10.0/10 > > **Fördelar**: Absolute game changer the best in survey and NPS design. The ability to focus on detractors and your clients at risk so easy is great > > **Nackdelar**: The number of clicks to get to the screen to address a at risk user ----- ### "Easy way to get customer feedback" — 5.0/5 > **Kara** | *30 oktober 2024* | Turistföretag | Recommendation rating: 9.0/10 > > **Fördelar**: Easy to work with, automatically surveys customers for you > > **Nackdelar**: Would like for it to explain to customers that 0-5 is bad, 6-8 is neutral, 9-10 is good (not sure that customers think of an 8 as neutral) > > Easy to work with, works well with Salesforce ----- ### "Insightful Customer Feedback Platform for Actionable Improvements" — 5.0/5 > **Radha** | *28 april 2026* | Juridiska tjänster | Recommendation rating: 10.0/10 > > **Fördelar**: What I liked most about Listen360 was its strong focus on customer feedback and actionable insights. The platform made it easy to collect real‑time feedback, monitor customer satisfaction trends, and identify areas for improvement quickly. I especially appreciated how clear and visual the reporting was, which helped turn customer responses into meaningful, data‑driven actions rather than just raw survey results. > > **Nackdelar**: What I liked least about Listen360 was that the platform could feel somewhat limited in customization. Survey design and question logic didn’t always offer as much flexibility as expected, especially for organizations with very specific feedback needs. I also found that some reports required extra effort to interpret or export, and the interface could feel a bit dated at times, making deeper analysis less intuitive. > > Overall, my experience with Listen360 was positive and insight‑driven. The platform was effective at capturing customer feedback and translating it into clear, actionable insights that supported service improvement and decision‑making. Its reporting tools made it easier to track satisfaction trends and identify issues quickly. While customization and interface limitations were noticeable at times, Listen360 performed reliably in its core role of helping organizations understand and respond to customer sentiment. ----- ### "Listen 360" — 3.0/5 > **Chanda** | *19 februari 2020* | Kundservice | Recommendation rating: 8.0/10 > > **Fördelar**: Listen 360 is a great way to stay connected to your customers and know what you are doing well and where your short comings are. Our customers get an email quickly after the jobs is closed out asking how we did and they are able to evaluate the job that was completed. > > **Nackdelar**: Pulling reports is sometimes difficult. Finding the exact information that I need and finding old reviews is problematic. > > Works well for what it is supposed to do. A great way to hear from your customers. ----- ### "Listen360 all the way." — 4.0/5 > **Chryste** | *8 december 2024* | Mat och dryck | Recommendation rating: 6.0/10 > > **Fördelar**: Very easy to use, havent had any problems with it since started using it 3 months ago > > **Nackdelar**: Nothing so far. Havent had any issues with it. > > Definitely recommended Listen360. Very easy and isnt too pricey ----- Page: 1 / 4\ Nästa: [Next page](https://www.capterra.se/software/151950/listen360?page=2) ## Links - [View on Capterra](https://www.capterra.se/software/151950/listen360) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data