--- description: Få detaljerad information om Efficy CRM, dess användbarhet, funktioner, pris, fördelar och nackdelar från verifierade användarupplevelser. Läs recensioner och upptäck liknande verktyg på Capterra Sverige. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Efficy CRM: Pris och betyg 2026 - Capterra Sverige --- Breadcrumb: [Hem](/) > [CRM-system](/directory/2/customer-relationship-management/software) > [Efficy CRM](/software/149894/efficy-crm) # Efficy CRM Canonical: https://www.capterra.se/software/149894/efficy-crm Page: 1 / 5\ Nästa: [Next page](https://www.capterra.se/software/149894/efficy-crm?page=2) > Känd som Europas mest flexibla CRM, erbjuder Efficy en helt anpassningsbar lösning för hantering av kundrelationer, vilket ökar de anställdas möjligheter. > > Verdict: Rated **4.0/5** by 90 users. Top-rated for **Sannolikhet att rekommendera**. ----- ## Overview ### Vem använder Efficy CRM? Banker och försäkringsbolag, konsult- och advokatbyråer, IT-bransch, hälso- och sjukvård, lokala organisationer, fabrikstillverkning, ideella organisationer, offentlig sektor, fastighetsmarknad, handel och transport. ## Quick Stats & Ratings | Metric | Betygsättning | Detail | | **Totalt** | **4.0/5** | 90 Recensioner | | Enkel användning | 3.9/5 | Based on overall reviews | | Kundtjänst | 3.8/5 | Based on overall reviews | | Valuta för pengarna | 4.0/5 | Based on overall reviews | | Funktioner | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Sannolikhet att rekommendera) | ## Om leverantören - **Företag**: Efficy - **Founded**: 1998 ## Commercial Context - **Startpris**: 749,00 kr - **Prissättningsdetaljer**: Starter: 199SEK / användare SMB: 399SEK / anv. Enterprise: 599SEK / anv. Corporate: 799SEK / anv. - **Target Audience**: Egenföretagare, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Moln, SaaS, webb-baserat, Mac (Desktop), Windows (Desktop), Windows (på platsl), Android (mobil), iPhone (mobil), iPad (mobil) - **Supported Languages**: arabiska, danska, engelska, finska, franska, grekiska, italienska, japanska, kinesiska, kroatiska, nederländska, norska, polska, portugisiska, rumänska, ryska, slovakiska, spanska, svenska, tjeckiska, turkiska, tyska, ungerska - **Available Countries**: Andorra, Belgien, Bulgarien, Danmark, Finland, Frankrike, Gibraltar, Grekland, Irland, Italien, Kroatien, Luxemburg, Malta, Monaco, Nederländerna, Norge, Polen, Portugal, Rumänien, Ryssland and 10 more ## Funktioner - Aktivitetspanel - Anpassningsbara formulär - Automatiserad routing - CRM - Call Scripting - Delade kontakter - Dokumenthantering - Dokumenthämtning - Dokumentlagring - Elektronisk underskrift - Engagemangsspårning - Ersättningshantering - Fildelning - Flera kommunikationskanaler - For Financial Institutions - Fulltextsökning - För försäkringsindustrin - Förbyggda mallar - Försäljningsrapporter - Givarhantering - Hantering av säljaktivitet - Hantering av undersökning / omröstning - Incidentshantering - Inkorghantering - Innehållshantering - Insamlingshantering - Kalenderhantering - Kampanjhantering - Kommentarer / Anteckningar - Kommunikationshantering - Kunddatabas - Kundhistorik - Kundprofiler - Kundsegmentering - Kundspårning - Kunskapsbashantering - Mobilåtkomst - Mötehantering - Möteshantering - Process / arbetsflödesautomatisering - Projektplanering / schemaläggning - Rapportering / projektspårning - Rörledningshantering - Samarbetsverktyg - Samtalsövervakning - Skapa leads - Sök / filtrera - Uppgiftshantering - Visuell analys - Åtkomstkontroller / behörigheter ... and 61 more features ## Integrations (23 total) - ACTITO - BlueMind - Creditsafe - DigDash - Docusign - Flexmail - Gmail - Google Docs - Kiamo - Mailchimp - Mailjet - Mapo - Microsoft Excel - Microsoft Outlook - Microsoft PowerPoint ... and 8 more integrations ## Support Options - E-post / Kundtjänst - Vanliga frågor / Forum - Baskunskap - Telefonsupport - Chatt ## Category - [CRM-system](https://www.capterra.se/directory/2/customer-relationship-management/software) ## Relaterade kategorier - [CRM-system](https://www.capterra.se/directory/2/customer-relationship-management/software) - [CRM-system online](https://www.capterra.se/directory/30072/online-crm/software) - [Samarbetsverktyg](https://www.capterra.se/directory/15/collaboration/software) - [CRM-system för småföretag](https://www.capterra.se/directory/31583/small-business-crm/software) - [Programvara för kundengagemang](https://www.capterra.se/directory/30906/customer-engagement/software) ## Alternativ 1. [Bitrix24](https://www.capterra.se/software/113540/bitrix24) — 4.2/5 (979 reviews) 2. [Zoho CRM](https://www.capterra.se/software/155928/zoho-crm) — 4.3/5 (6959 reviews) 3. [monday.com](https://www.capterra.se/software/147657/monday-com) — 4.6/5 (5708 reviews) 4. [Pipedrive](https://www.capterra.se/software/132666/pipedrive) — 4.5/5 (3042 reviews) 5. [EngageBay CRM](https://www.capterra.se/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) ## Recensioner ### "Much more than a CRM, it is a complete product to manage "knowledge" within your company" — 4.0/5 > **Jean-Philippe** | *19 maj 2017* | Fritid, resor och turism | Recommendation rating: 9.0/10 > > **Fördelar**: We have been implementing this tool in 2011. we have 5 different departments with 5 different needs and we have with Efficy to help our different needs. - amazing flexibility to customize your own process, fields, lookup etc... - very good presentation. "flat" design straight to the point. - good communication with the supplier to move forward your project. If you are looking for a tool that will support different specific needs from sharing information, dealing with sales needs, managing pool of pictures, you will make the right choice with this tool. We had also the possibility to "feed" more than 80% of our website with information coming directly from Efficy (text, pictures, profiles, etc..). Great tool > > **Nackdelar**: The great flexibility is sometimes "challenging" in the sense that due to the fact that we can add so many features... sometimes it could disturbing for the users and for the project manager to follow. > > \- better communication within the company - better process in place to manage information - better sales activities ----- ### "Versatile CRM with a very broad functionality set" — 5.0/5 > **Bart** | *15 mars 2017* | Evenemangstjänster | Recommendation rating: 10.0/10 > > **Fördelar**: Versatile Customer Care Easy to use web-based fast Outlook integration > > **Nackdelar**: The webinterface can be a bit overwhelming in the beginning Importing data has to be handled by the programmers, the built-in import tool is a bit outdated. > > Once you get the hang of it, you will find out that Efficy really is a great and versatile CRM. It's easy to use Web-Interface is very adaptable and has a great system of customizable views. Efficy has been neatly integrated into our way of working without a minimum amount of development and the learning curve for our employees wasn't too steep so that the transition from our old system to Efficy went fluently. Often forgotten when making a buying decision but I really would like to stress on the quality of the customer support at Efficy's. Good customer care will make your CRM journey a lot easier and with Efficy you will find out that they can make the difference with the competition. ----- ### "Ines CRM" — 3.0/5 > **Riham** | *28 februari 2022* | Mattillverkning | Recommendation rating: 5.0/10 > > **Fördelar**: a database were one team can have access to information simultaneously > > **Nackdelar**: I cannot really precisely say because I have not had a proper formation to learn how to use it but i would love to in the near future ----- ### "Cannot imagine to be using another system" — 5.0/5 > **Stijn** | *15 mars 2017* | Datormjukvara | Recommendation rating: 10.0/10 > > **Fördelar**: - easy to use - web-based \>\> reachable everywhere > > **Nackdelar**: - > > I've known Efficy since the beginning. The system and it's logic behind has always felt natural for me and easy to use. The amount of information that can be put into it stays manageable and clear thanks to the ability to view everything from different point of views and still be able to find the data you need where you need it. I would recommend it to everyone who wants to work efficient and productive. The ease of use combined with the possibility to integrate the system with well-spread tools like Office and the possibility to integrate it with nearly every other system makes Efficy CRM a incredible powerful tool that stays flexible and agile despite the power of the system. ----- ### "Very flexible and easy to use" — 4.0/5 > **Jens** | *26 september 2017* | Recommendation rating: 9.0/10 > > **Fördelar**: - Very easy to use and intuitive - Flexible: Easy to add or change fields to the system using the configuration tool - Queries/Reports: End users can create queries \& reports by themselves - Outlook synchronization works very well - Interfacing with other software (SAP, Qlikview) using the datasynchro tool allows you to load data from other software. - Office integration allows you to create templates in an easy way - Efficy has the possibility to work offline. > > **Nackdelar**: - Efficy on mobile phone still has some space for improvement (In development). - The offline installation need to be setup by a technical skilled person. > > Centralised customer information Sales is making offers in an uniform offer template Better view on sales' agenda and activity ----- Page: 1 / 5\ Nästa: [Next page](https://www.capterra.se/software/149894/efficy-crm?page=2) ## Links - [View on Capterra](https://www.capterra.se/software/149894/efficy-crm) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data