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Take Control
Vad är Take Control?
Solarwinds Take Control-programvara för fjärrstöd är utformad för att hjälpa ditt företag att tillhandahålla snabb och säker IT-support till nästan vilken plattform som helst utan att spräcka budgeten. Take Control ansluts på några sekunder, erbjuder djupgående diagnostiska verktyg så att du snabbt kan felsöka, en enkel användarupplevelse som du kan anpassa och alla mervärdesfunktioner i dyrare lösningar till ett överkomligt pris. Prova Take Control gratis i 14 dagar idag.
Vem använder Take Control?
Små till medelstora IT-tjänsteleverantörer och funktionstjänstleverantörer som vill erbjuda utmärkt kundservice.
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Recensioner av Take Control
Remote Access with everything you need and nothing you dont
Kommentarer: A very simple tool with all the features you need, like unattended, audio passthrough, file transfer etc. It just works.
Fördelar:
A very simple tool with all the features you need, like unattended, audio passthrough, file transfer etc. It just works.
Nackdelar:
Not much to be honest, N-Ables support can be an issue.
Awesome Remote Control Software.
Kommentarer: I am able to help the majority of my customers with Take Control which saves me time on the road going to my customers' place.
Fördelar:
I like the ease of setup on both the Technician's computer and the Client's computers. I also like the "911" or New Session feature that allows me to send my customers to a website and download and setup temporary help sessions. The reporting function is very handy when it comes to billing.
Nackdelar:
The one thing that I don't like is the software's inability to save screen size and position. I find that I am resizing my "Window" a lot. It is a small annoyance that I have been able to work with.
Not user friendly
Kommentarer: None at all
Fördelar:
The products drag and drop functionality with transferring files is wonderful. The groups make it easy to find machines as well.
Nackdelar:
This software has more bad points than good. Seeing the screen is very difficult unless you change the resolution on the client screen. If you use the zoom functionality you have to scroll all over the screen. Each session opens in it's own window so if you are doing a large upgrade and need many open it make sit difficult to use. Some of the default settings such as to log the person off when you log out of a remote session make support harder.
Övervägda alternativ:
Great for remote management
Kommentarer: I use this every single day and I have very little complaints about it
Fördelar:
I love the take control feature. It makes it very easy to work with clients and assist remotely. It is also very useful for working and connecting to my machine remotely
Nackdelar:
Takes a bit to connect to the workstation even after the workstation has been turned on
Great product to help customers
Kommentarer: It's great, I think it's an essential part of our day to day use to help customers as quickly and as best as we can
Fördelar:
updates frequently so you're protected, allows you to just remote onto a customers pc so you can help them as quickly as possible.
Nackdelar:
the two screen option is a bit difficult, as it could just show two screens if you've got 2 but it makes you have to switch between
