--- description: Få detaljerad information om MSP Manager, dess användbarhet, funktioner, pris, fördelar och nackdelar från verifierade användarupplevelser. Läs recensioner och upptäck liknande verktyg på Capterra Sverige. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: MSP Manager: Pris och betyg 2026 - Capterra Sverige --- Breadcrumb: [Hem](/) > [Spårningsprogram](/directory/30675/issue-tracking/software) > [MSP Manager](/software/149462/msp-manager) # MSP Manager Canonical: https://www.capterra.se/software/149462/msp-manager Page: 1 / 2\ Nästa: [Next page](https://www.capterra.se/software/149462/msp-manager?page=2) > MSP Manager är en webbaserad kundtjänst- och faktureringsprogramvara som hjälper dig att driva din IT-tjänsteverksamhet med maximal effektivitet. > > Verdict: Rated **3.9/5** by 15 users. Top-rated for **Sannolikhet att rekommendera**. ----- ## Overview ### Vem använder MSP Manager? Oavsett om du är en IT-tjänsteleverantör som betjänar 5 eller 105 kunder kan du organisera dig, tillhandahålla bättre kundservice och se till att varje timme faktureras med MSP Manager. ## Quick Stats & Ratings | Metric | Betygsättning | Detail | | **Totalt** | **3.9/5** | 15 Recensioner | | Enkel användning | 3.5/5 | Based on overall reviews | | Kundtjänst | 3.6/5 | Based on overall reviews | | Valuta för pengarna | 3.7/5 | Based on overall reviews | | Funktioner | 3.7/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Sannolikhet att rekommendera) | ## Om leverantören - **Företag**: N-able ## Commercial Context - **Startpris**: 49,00 US$ - **Pricing model**: (Gratis provperiod) - **Target Audience**: Egenföretagare, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Moln, SaaS, webb-baserat, Android (mobil), iPhone (mobil), iPad (mobil) - **Supported Languages**: engelska, franska, italienska, nederländska, polska, portugisiska, spanska, svenska, tyska - **Available Countries**: Amerikanska Jungfruöarna, Antigua och Barbuda, Argentina, Australien, Bahamas, Barbados, Belgien, Brasilien, Brittiska Jungfruöarna, Costa Rica, Danmark, Dominica, Dominikanska republiken, Estland, Finland, Frankrike, Grönland, Irland, Italien, Kanada and 21 more ## Funktioner - Aktivitetspanel - Alerts/Escalation - Biljetthantering - Instrumentbräda - Kundtjänst - Kunskapsbashantering - Kunskapshantering - Rapportering och statistik - Schemaläggning - Självbetjäningsportal - Uppdragshantering - Uppgiftshantering - Varningar / Meddelanden ## Integrations (4 total) - N-sight RMM - QuickBooks Online - QuickBooks Online Advanced - Xero ## Support Options - E-post / Kundtjänst - Vanliga frågor / Forum - Baskunskap - Telefonsupport - 24/7 (Live-support) - Chatt ## Category - [Spårningsprogram](https://www.capterra.se/directory/30675/issue-tracking/software) ## Relaterade kategorier - [Spårningsprogram](https://www.capterra.se/directory/30675/issue-tracking/software) - [Programvara för Managed Service Providers (MSP)](https://www.capterra.se/directory/30921/msp/software) - [Programvaran för servicedeskServicedesk-program](https://www.capterra.se/directory/31027/service-desk/software) - [Programvara för IT-tjänster](https://www.capterra.se/directory/30672/it-service/software) ## Alternativ 1. [N-central](https://www.capterra.se/software/13803/n-central) — 4.1/5 (195 reviews) 2. [Atera](https://www.capterra.se/software/144309/atera) — 4.5/5 (446 reviews) 3. [NinjaOne](https://www.capterra.se/software/165889/ninjaone) — 4.7/5 (282 reviews) 4. [Pulseway](https://www.capterra.se/software/141792/pulseway) — 4.7/5 (310 reviews) 5. [Freshservice](https://www.capterra.se/software/132997/freshservice) — 4.5/5 (688 reviews) ## Recensioner ### "Great help desk solution for small business." — 4.0/5 > **Chris** | *17 januari 2018* | Dator- och nätverkssäkerhet | Recommendation rating: 8.0/10 > > **Fördelar**: The integration of the PSA with solarwinds RMM. I can simply syc the two and have my customers automatically imported into MSP Manager. I like having the ability to collaborate with my team on tickets. MSP Manager provides time and expense tracking which helps us capture billable hours we had been missing previously. > > **Nackdelar**: New Customer setup can be difficult, time consuming and a bit confusing. You have to setup all aspects of a customer account before you can create a ticket unless that customer is being imported from your RMM. Once you have entered a couple customers it becomes easier. > > A cost effective solution to help desk ticking including the ability to track time and reporting for billing purposes. It's great that multiple people can collaborate on tickets and you have the ability to communicate directly while your customers can follow progress made from the opening to closing of the ticket. ----- ### "MSP Manager - your ticketing system" — 5.0/5 > **Paul** | *25 april 2025* | Informationsteknologi och tjänster | Recommendation rating: 8.0/10 > > **Fördelar**: MSP Manager excels with its preconfigured, no-code workflows — perfect for teams prioritizing speed over customization. > > **Nackdelar**: limited customization for our office Predefined reports lack flexibility to track office-specific KPIs (e.g., internal SLA metrics, department-level trends), forcing reliance on external tools. > > MSP Manager delivers a user-friendly, out-of-the-box ticketing solution that simplifies IT service management for offices prioritizing speed and standardization. Its preconfigured workflows reduce setup time, allowing teams to deploy the system within hours instead of weeks. ----- ### "MSP Manager works well enough with N-Central" — 3.0/5 > **Dennis** | *30 april 2025* | Informationsteknologi och tjänster | Recommendation rating: 6.0/10 > > **Fördelar**: Generally accessible from anywhere, ticketing and notifications are adequate. > > **Nackdelar**: Reporting is basically non-existent as you can only use the limited canned reports. > > MSP Manager has fallen into an OK grove where you can accomplish most day to day tasks. Ticket generation, tracking, and taking time, as well as general client communication is adequate. The initial setup was a bit flaky with updates done at bad times (during the work day) but we were very early users so some of those issues have been resolved. ----- ### "MSP Manager Revuew" — 4.0/5 > **Hugh** | *17 november 2022* | Informationsteknologi och tjänster | Recommendation rating: 7.0/10 > > **Fördelar**: How simple and intuitive it is to use. Could easily be picked up by new hires with little training. > > **Nackdelar**: Occasionally there are bugs with completing tickets that have been unresolved for a long time. > > MSP Manager allows us to be easily organised, and track staff activity well, on top of being able to track customer invoicing from within. ----- ### "It work \!" — 5.0/5 > **Verifierad recensent** | *28 mars 2023* | Informationsteknologi och tjänster | Recommendation rating: 7.0/10 > > **Fördelar**: Can manage a lot of devices and permit automation > > **Nackdelar**: Sometime loading can be long but its working at the end ----- Page: 1 / 2\ Nästa: [Next page](https://www.capterra.se/software/149462/msp-manager?page=2) ## Links - [View on Capterra](https://www.capterra.se/software/149462/msp-manager) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data