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Raklet
Vad är Raklet?
En av de bästa programvarorna för medlemshantering. Raklet gör det möjligt för nätgemenskaper att träffas, nätverka och växa.
Allt-i-ett-plattform för medlemshantering som hjälper dig att skapa varumärkesengagemang och möjligheter.
Den är enkel att installera för att matcha dina varumärkesfärger. Du kan:
– Automatisera förnyelser och påminnelser
– Erbjud digitala medlemskort
– Inkassera återkommande betalningar
– Kommunicera via appen, textmeddelande eller e-post
– Förenkla evenemangshanteringen
– Få avancerade rapporter.
Vem använder Raklet?
Raklet stärker organisationer oavsett vilken bransch de är verksamma i. Plattformen inriktar sig på kontakter, meddelanden och betalningslösningar.
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Recensioner av Raklet
Efficient and User-Friendly Membership Management Software
Kommentarer: Using Raklet has greatly streamlined our membership management process and improved our communication with members
Fördelar:
Raklet offers comprehensive features, excellent customer support, and a seamless user experience
Nackdelar:
Sometimes some occasional glitches and limited customization options
Excelent platform and super intuitive
Kommentarer: We could configure the whole forum, social network and fundraising in 24 hours. It was impressive!
Fördelar:
It's easy-to-use, has a good support team and is very flexible.
Nackdelar:
Some very good features are only available for the bigger packages, which are more expensive, so we don't have the chance to try them since we subscribe to the smaller packages.
Terrible customer service and you have to pay to use the main features.
Kommentarer: I hope that Raklet have a look at their customer service.
Fördelar:
I like the bar code option and also the social aspect, with announcements . The fundraising feature was also quite cool.
Nackdelar:
* Bad customer service - very slow and often no response. I got so frustrated. (After no response for over a week, I then received a "how was your experience?" email - hence this review. * False advertising - it does not integrate with your website (it is basically a button re-direct to their site). * It also does not integrate with Facebook or Eventbrite as advertised - it only integrates with Zapier, and the functions are not useful for businesses. (Ie: it won't create an event like it does on Eventbrite, it only creates a post). * Event functionality is very basic. I had endless issues trying to get an event live with 503 errors. * You upload your logo but when customer register on an event it doubles up the logo (even though its only been uploaded once). No "event images" appear in emails, or on the event listing page. * I was unable to find an event calendar - just a list of events. * If checking people in to your event when you have no wifi or mobile phone service is important to you, then this is not for you. * An event organiser is unable to cancel an attendee from the app. * Probably the most frustrating thing was that I was still in my trial stage, but had to pay to use the features that I wanted to test. I used the system for 4 days (most of that was waiting for their customer service to get back to me). I have requested a refund for the trial as I never actually used it for my business but I have been ignored, or told to read the terms of business.
Svar för Raklet
för 2 år sedan
As the founder of Raklet, I want to provide more insight into this situation. We have been operating as a remote company since 2013. This approach allows us to offer the best pricing in the market without compromising on the quality of our product. Our platform is designed to be modern and user-friendly, ensuring a seamless experience for our customers. Additionally, we take pride in offering free email/chat support, and our dedicated team aims to respond to inquiries within 24 hours, often responding within minutes. We don't have false advertising and we offer integrations with Zapier or Make. We saw that there was an event created but still followed up and see if there was an ongoing issue. Then we found out that the main issue - the platform was not usable offline. Besides all, the trial stage was passed and the monthly subscription was directly purchased. Then cancellation and refund were requested, so we guided and supported the cancellation, but as per our policies, there are no refunds and we explained in detail with documents. Still, it seems like this was written to impact our online reputation.
Meat club 2025
Kommentarer: It is a easy to learn platform from the free version to the paid subscription
Fördelar:
The integrated system with analytics on the dashboard, and the easy management system
Nackdelar:
Raklet does not have a South African payment method
Great platform, highly recommended!
Kommentarer: Support team is really helpful. We can easily get in touch with them over phone/video calls. Engineering team delivers new features and improvements all the time.
Fördelar:
It's really easy to import members, assign dues and collect payments online. We use it for membership management at Center for Financial Inclusion at Accion.
Nackdelar:
Nothing in particular. It works like a charm.
Svar för Raklet
för 3 år sedan
Hello Garret, We are very happy to hear that you found our service to your liking. Our customer support team works quite hard to give you, our precious customers the best experience possible. It's a pleasure to work with you! Best, Raklet Team
