Rentman

All-in-one equipment management software

Fördelar:

This tool lets me easily manage my equipment while ensuring its availability, as well as create fully customizable quotes and invoices. Your data is synchronized, stored online and provided in real time.

Nackdelar:

In the year I've been using this tool, I haven't encountered any major problems with it, and I highly recommend it.

Harpa concert and conference center went for Rentman

Kommentarer: It has been great and their support is excellent.

Fördelar:

Easy to use and great access through the web.

Nackdelar:

Maybe that they are still a young and small company and don't have everything the bigger companies offer in their softwares.

After-sale service is very poor and hard to reach it

Fördelar:

Very useful and complet soft ! And also very complex to use at the beginning

Nackdelar:

every time I need assistant, nobody answer me on the phone .

Look No Further

Kommentarer: 90.9 out of 100 for overall
Support center is amazing
Support staff are 15/10 every time

Fördelar:

All in one for rental clouding software with scheduling abilities

Nackdelar:

The new updates NEED to be fixed especially since they are pay to play

Rentman will revolutionise your Event Production world!

Kommentarer: It has been made with the Event Production Industry in mind. It speaks our language, the people who work there understand everything we are trying to do, and they go above and beyond for Rentman to be like a third limb!! Their support is second to none. We have taken up the premium support service, and wow!!!!! They are more responsive than people sitting next to us in the office here. They get back to every email / ticket / suggestion / question as soon as they are online, and with such context and awareness of us (Their team knows us so well and we know them, because they are so personable and consistent). We are in Australia, yet that time difference does not affect their performance at all, generally because everything works and our tickets are about making a slight improvement to something that already works really well, that's saying something!?!

Fördelar:

It has revolutionised our systems!! We consolidated so many systems into Rentman; warehouse / inventory, quoting & invoicing, rostering & scheduling, timesheets, task management, CRM (the critical parts in Rentman, yet we moved from Salesforce to HubSpot for our marketing elements).

Nackdelar:

There are a few aspects in the last 8 months that are not exactly what we'd like, but we've either shifted our expectations or Rentman have made developments to sort it out! Not being able to share a Project across multiple Account Owners has been a little bit tricky but we've refocussed our needs there. The 'contact person' does not have much information associated with them, but I'm picking holes at a pretty incredible system.

Techplus Live Review

Kommentarer: Very Good - We are a small business and scaling up with Rentman as we grown allows us to implement effective systems for equipment, crew and quoting.

Fördelar:

Lots of different subscription options to choose depending on size/scale of business.

Nackdelar:

Sometimes the equipment/warehousing options are not suited to our size of business - Geared up for larger businesses.

How good is rentman ? Pretty dam good.

Kommentarer: T
Great. I would and have recommended to people and will continue to do so

Fördelar:

Easy to use and idiot proof. New and good features appear often Support is stunning and always good. And has feedback when it is "we don't know"

Nackdelar:

Issues and bugs that feel obvious/ simple to fix are not quickly resolved. Features appear and not always in the literature

Rentman rocks!

Kommentarer: The company is always looking for ways to improve the software for their users.

Fördelar:

Having a ton of flexibility and control of each project.

Nackdelar:

The mobile app could use some more features to give our warehouse staff the ability to work independently without relying on our office staff.

3 years of usage

Kommentarer: Over the last 3 years it has been a great upgrade for our solution.

Fördelar:

The flexibility of the system and the developers

Nackdelar:

shifts is still not working quite as we want it to.

Head of Rental department

Kommentarer: It changed our workflow to the better. I cannot imagine our life without rentman anymore, it is truly a great service.

Fördelar:

It is great for quoting and booking. We are happy to use Rentman.

Nackdelar:

Reporting is not working well, it would be nice to have a better way to track equipment by the factor it was hired.

Your number one tool for AV-rental and Project Management business

Kommentarer: Rentman helps me make things more efficient by saving time on resource planning, equipment management and sales. A real "multitool" for an Event production company.

Fördelar:

Overall logic on the software is very fluent and easy to follow. I never read much of the tips and tricks section, but after couple of hours use I was able to figure out the key functions. I like the amount of time it saves me in quotations and planning for resources. Especially I like the Crew Planner.. That helps a lot when booking people to gigs. Our freelancers are also happy with the Rentman App for phone. Web based service is also a very good thing for smaller business when the need for own server base and maintenance is eliminated.

Nackdelar:

I tried to think this quite a lot, actually. The only thing that really bugs me is the section of documents which takes in data from tabs (customer name, location, project number..) For me, and probably many other, who do not understand that much about coding,(think the section is using css?) that there would be a simpler way to edit the general data of the document. I also happen to know that what I just wrote, corrupts the very idea for the software to fetch the data on the section automatically. Document templates are a bit annoying to get "just right", but well worth it in the long run. One does need a specialist within the organization who is very "into" the software and wants to learn more, and train others, in order to make things run smoothly. It is not that simple, for most of the users.

Incomparable customer support!

Kommentarer: Very good so far! Quite a long road preparing it for use in our business with crating all the databases from scratch. But during this process the learning curve has eased out and with the great customer support, all obstacles that have come up along the way have been overcome.

Fördelar:

For us this puts together perhaps 3-5 other softwares that we have been using separately without any synk in between them making every job to be entered manually in each software for each change or update. Rentman totally takes this away and saves a huge amount of time! After starting using the software, the tremendous customer support is also worth mentioning as one of the pros of the whole Rentman "experience"!

Nackdelar:

Quite steep learning curve if coming from a much smaller similar solution. Some parts have extremely detailed individual settings for user customization, making it quite confusing and overwhelming at times, and some features on the other hand have way to little options for customization.

An honest review using Rentman for 12+ months

Fördelar:

The user experience and being able to operate everything from one site, especially for an audiovisual company.

Nackdelar:

They need to work on their mobile app it is too basic and less responsive than the web version.

Rentman has significantly strengthened our business

Kommentarer: Rentman has significantly strengthened our business and makes us stand stronger.

Fördelar:

Inventory management and price calculator

Nackdelar:

Sticker production for flight cases :-)

Good but still features that need to be worked on

Fördelar:

Ease of use and web based. The crew planner is helpful

Nackdelar:

No price or cost information in the app regarding offers or product rental prices

Great rental management tool

Fördelar:

Good layout and workflow. Easy to use after initial set up.

Nackdelar:

Poor rental management in app. Sometimes lagging.

Using Rentman in smal Studio context

Fördelar:

I realy like your support service - even if we dont use it as much as we could when we have understandinproblems of the software, its stil nice to know that we could use it and ther is always fast help avaidebil.

Nackdelar:

- an easy way to export a list of equipment from time to time, to send it to Crewmembers or produktions., - NFC scan by phone

Rentman

Kommentarer: My overall experience with Rentman was marked by its powerful project management capabilities tailored specifically for the rental industry. The platform provided a centralized hub for organizing and tracking rental projects, from inventory management to crew scheduling. The robust collaboration features and real-time updates helped streamline operations and enhance team productivity. With continued user support and onboarding improvements, Rentman has the potential to be an indispensable tool for rental businesses of all sizes.

Fördelar:

One of the standout features I liked most about Rentman was its comprehensive project management capabilities for the rental industry. It allowed me to easily create and manage equipment lists, schedules, and crew assignments. The real-time collaboration and communication tools facilitated seamless coordination among team members and improved overall efficiency.

Nackdelar:

One aspect that I found slightly challenging about Rentman was its initial learning curve, especially for users who were new to the software or the rental industry. While the platform offered extensive functionalities, it took some time to fully grasp and utilize all the features effectively. Improved onboarding resources or interactive tutorials could help new users get up to speed more quickly.

Skyler Rowsell

Kommentarer: Great product with awesome customer service.

Fördelar:

having one app to catalog inventory and create invoices while being a calendar planning tool is awesome.

Nackdelar:

time tracking system feels more difficult than it needs to be. As an admin not being able to punch in my end time 5 minutes before is frustrating. as well as not having the option for tagging that time to a PO#/ Job # without first creating it as an action item. seems like an unnecessary step.

Such a Stress Relief!

Kommentarer: Overall RentMan has made bringing new crew members on so much easier. They can find items and start learning our inventory. We're better able to track what items went where and if they don't come back. RentMan also helps us so we aren't double booking inventory.

Fördelar:

We have multiple account reps that had different names for different inventory items. Now we have a standardized inventory with pictures and locations, so everyone is on the same page. Calculating shipping costs is so easy now. The reps can book items and see what their total weight is. I'm not wasting time on projects that may or may not confirm.

Nackdelar:

There's still some features I would like. For example locking down a project so an account rep can't change something day of. Or being able to get a notification that something has changed the day of. We're spilt between 2 warehouses so the account reps can't always walk in the back and talk to the crew. Being able to see Internal Remarks when booking equipment out on the app would be helpful.

Stop your search

Fördelar:

Easy of use, reliable and best support you can imagine.

Nackdelar:

I'm the legacy user and I dont like new pricing plan and statistic module can be refined.

With Rentman we can manage and simplify all our business processes.

Fördelar:

- Excellent support - Very good overall performance of the system - Rentman is accessible from every computer with internet connection - There's no need to print a packing slip, as you have it digitally on your mobile phone with the Rentman app - You can scan QR-codes of your equipment using the app - You can add repairs for defective equipment via the app - Really fair pricing - You can synchronise your agenda with CalDAV - The dashboard gives you a good overview of what is relevant and urgent

Nackdelar:

- The price structure is based on fixed packages (Lite, Pro, etc.) but I would prefer to book only certain modules that you would like to use. - The warehouse location of your equipment is not displayed in the app.

assist tracking

Fördelar:

ease of use, ability to find items within a few clicks

Nackdelar:

There is nothing I don't like about it.

Best product available on the market

Kommentarer: We use Rentman for nearly 2 years and until now we did not have any bigger problems with the software. The support is very fast and professional.

Fördelar:

For a long time we searched for a rental management software for mac computers. We did not find any satisfying application until we heard from Rentman. Rentman is very easy to use, comes with lot of professional features and saves lot of time and money so you can focus on your business. A great feature we do not want to miss anymore is the Rentman app for mobile devices. All our employees and sub workers installed the app on their smartphone and so they have all necessary information about their jobs and the events available with just one click. We can manage all our jobs including equipment stock, customer details and employee details within one software. this was the reason we chose Rentman as our software.

Event Rental Software with everything I needed!

Kommentarer: Rentman includes features that make sense for Event Professionals.
Important features include multiple user levels, friendly mobile app, labor and transport modules and easy sub-hire (cross rental) feature.
I have used several US based software systems. I have found Rentman has a better combination of features for my application.
Software as a service minimizes initial startup cost. The price structure makes sense and is is easy to add users.
Rentman has better customer support and includes an integrated Teamviewer for live support.

Fördelar:

The Rentman web interface is fast even on a slow internet connection. I can customize the access level of each user, which is great for part-time and freelance employees. I can customize forms myself. Inventory supports kits, resale items and sub-hire. Customer database allows for multiple contacts under one organization. Rentman combines the best features of a CMA, Inventory Control system, and Project Management suite in one place.