---
description: Få detaljerad information om Aircall, dess användbarhet, funktioner, pris, fördelar och nackdelar från verifierade användarupplevelser. Läs recensioner och upptäck liknande verktyg på Capterra Sverige.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Aircall: Pris och betyg 2026 - Capterra Sverige
---

Breadcrumb: [Hem](/) > [IVR-program](/directory/30231/ivr/software) > [Aircall](/software/144486/aircall)

# Aircall

Canonical: https://www.capterra.se/software/144486/aircall

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Nästa: [Next page](https://www.capterra.se/software/144486/aircall?page=2)

> Se till att varje telefonsamtal räknas och ge tid tillbaka till dina säljare med mer än 70 CRM-, kundtjänst- och programvaruintegreringar.
> 
> Verdict: Rated **4.2/5** by 458 users. Top-rated for **Sannolikhet att rekommendera**.

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## Overview

### Vem använder Aircall?

Små och medelstora företag som dagligen använder telefon för att utföra affärer (försäljning eller support)

## Quick Stats & Ratings

| Metric | Betygsättning | Detail |
| **Totalt** | **4.2/5** | 458 Recensioner |
| Enkel användning | 4.5/5 | Based on overall reviews |
| Kundtjänst | 4.1/5 | Based on overall reviews |
| Valuta för pengarna | 4.0/5 | Based on overall reviews |
| Funktioner | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Sannolikhet att rekommendera) |

## Om leverantören

- **Företag**: Aircall
- **Location**: New York, NY, USA
- **Founded**: 2014

## Commercial Context

- **Startpris**: 40,00 US$
- **Pricing model**:  (Gratis provperiod)
- **Target Audience**: Egenföretagare, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Moln, SaaS, webb-baserat, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil)
- **Supported Languages**: engelska, franska, italienska, norska, spanska, tyska
- **Available Countries**: Australien, Brasilien, Chile, Colombia, Frankrike, Indien, Italien, Japan, Kanada, Kina, Mexiko, Portugal, Spanien, Storbritannien, Tyskland, USA

## Funktioner

- Automated Attendant
- Automatiserad routing
- Automatisk samtalsfördelning
- Automatisk uppringare
- Automatisk uppringare
- CRM
- Call Center-hantering
- Call Scripting
- Chatt och meddelanden
- Filöverföring
- Förutsägbar uppringare
- Givarhantering
- IVR
- Inmatning av telefonnyckel
- Insamlingshantering
- Inspelning
- Inspelning av samtal
- Instrumentbräda
- Integration av datatelefoni
- Interaktionsspårning
- Kommunikationshantering
- Kontaktledning
- Köhantering
- Listhantering
- Livechatt
- Mobilåtkomst
- Nummer- ID
- PBX
- Rapportering och analys
- Rapportering och statistik
- Röstanpassning
- Röstmeddelande
- SIP-trunking
- Samarbetsverktyg
- Samtalsdirigering
- Samtalsfiltrering
- Samtalsloggning
- Samtalsrapportering
- Samtalsspårning
- Samtalsöverföring
- Samtalsövervakning
- Softphone
- Text till tal
- Third-Party Integrations
- Uppgiftshantering
- Videokonferense
- VoIP
- Återuppringningsplanering
- Åtkomstkontroller / behörigheter

## Integrations (99 total)

- ActiveCampaign
- Allego
- Alloy
- Appy Pie
- Avoma
- BigCommerce
- BigID.me
- Bloobirds
- Builder Prime
- Bullhorn ATS & CRM
- Bullhorn Time & Expense
- Callingly
- Chorus
- Clari Copilot
- Copper

... and 84 more integrations

## Support Options

- E-post / Kundtjänst
- Vanliga frågor / Forum
- Baskunskap
- Telefonsupport
- 24/7 (Live-support)
- Chatt

## Category

- [IVR-program](https://www.capterra.se/directory/30231/ivr/software)

## Relaterade kategorier

- [IVR-program](https://www.capterra.se/directory/30231/ivr/software)
- [Programvara för automatisk uppringning](https://www.capterra.se/directory/30999/auto-dialer/software)
- [Call Center](https://www.capterra.se/directory/30007/call-center/software)
- [VoIP-program](https://www.capterra.se/directory/30940/voip/software)
- [Prediktivt Dialer-program](https://www.capterra.se/directory/30597/predictive-dialer/software)

## Alternativ

1. [LiveAgent](https://www.capterra.se/software/102188/liveagent) — 4.7/5 (1753 reviews)
2. [Bitrix24](https://www.capterra.se/software/113540/bitrix24) — 4.2/5 (984 reviews)
3. [3CX](https://www.capterra.se/software/158704/3cx) — 4.4/5 (465 reviews)
4. [Zendesk Suite](https://www.capterra.se/software/164283/zendesk) — 4.4/5 (4072 reviews)
5. [Twilio](https://www.capterra.se/software/180158/twilio-communications-platform) — 4.4/5 (501 reviews)

## Recensioner

### "Excellent cloud-based phone solution" — 5.0/5

> **Allison** | *13 mars 2025* | Datormjukvara | Recommendation rating: 9.0/10
> 
> **Fördelar**: Aircall simplifies business communications by integrating phone calls, text messages, and collaboration tools into a single, easy-to-use platform. It does not require expensive hardware or complicated setups. It provides useful metrics to improve team performance.
> 
> **Nackdelar**: I have no negative aspects to comment on about this platform.
> 
> Through Aircall, we can make and receive calls from any device (computer, mobile phone, or physical desk phone) via an internet connection. Features such as call transfers, conferences, shared notes, and tags allow our teams to work more efficiently. It also provides us with real-time metrics, such as wait time, call duration, and agent performance, which help us optimize our operations.

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### "Awesome Product\!" — 5.0/5

> **Alex** | *14 april 2025* | E-lärande | Recommendation rating: 10.0/10
> 
> **Fördelar**: Its so easy to use\! We use it regularly at our job role and the ability to click a button next to each phone number saves so much time\! Particularly useful when using click to dial and VOIP dialling.
> 
> **Nackdelar**: Sometimes it can take a while to load and that can slow you down. But on the whole its very quick\!
> 
> Had a great experience as we used to use another system before where we had to type in each number manually. Now it is much quicker with click to dial.

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### "Comprehensive solution for phone support" — 5.0/5

> **Christoph** | *20 februari 2026* | Turistföretag | Recommendation rating: 9.0/10
> 
> **Fördelar**: Ability to integrate into contact center software; reliable phone management, recording across multiple devices; functionality for agents to queue, pause, re-assign, connect, get support etc.: extensive quality mgmt. for phone support
> 
> **Nackdelar**: Usage of phone numbers not very flexible (cant be easily re-assigned or changed), so whenever expanding or having a different local setup, routing is required
> 
> Satisfied with the current solution - especially around the stable performance and the quality management functionalities (to understand agent behavior and call follow-ups).

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### "Nice marketing, but still lacking" — 2.0/5

> **Hillel** | *15 september 2025* | Sjukhus och hälsovård | Recommendation rating: 1.0/10
> 
> **Fördelar**: There are definitely some neat features that aircall offers that help us streamline our business workflows
> 
> **Nackdelar**: Aircall seems very nice upfront, but the actual app itself is lacking in a lot of areas that feel sloppy on the development and release side.

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### "Could be good but failed to be 100% up & running." — 3.0/5

> **Eric** | *15 december 2025* | Informationsteknologi och tjänster | Recommendation rating: 5.0/10
> 
> **Fördelar**: You can run through cold calls quickly, send sms ,leave voicemails etc. I could power through 100 calls a lot faster than when I used my CRM native calling.
> 
> **Nackdelar**: It stopped working after the first day of using it. I also found that it was not 100percent accurate with data on my crm.
> 
> Useful in terms of time spent calling. Not at all useful when it came to time spent trying to fix data errors and then when it stopped working entirely.

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## Links

- [View on Capterra](https://www.capterra.se/software/144486/aircall)

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| sv | <https://www.capterra.se/software/144486/aircall> |

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