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Logitude World
Vad är Logitude World?
Logitude World ger speditörer den första riktiga SaaS-programvaran för spedition. Logitudes molnlösning omfattar den senaste frakthanteringsprogramvaran för optimal funktionalitet, som täcker hela fraktens transportlivscykel. Det lättanvända systemet består av flera programvarumoduler för speditörer. Dessutom gör speditionssystemet det möjligt att arbeta med en sändning direkt genom någon av de fördefinierade frågorna.
Vem använder Logitude World?
Speditörer. Se till att ditt småföretag kan konkurrera med de stora aktörerna i industrin.
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Recensioner av Logitude World
Fully Inclusive Software. It continues to fulfill as an integral part of by business growth
Fördelar:
The team behind Logitude World are knowledgeable in the Logistics business, and for users like myself, this is invaluable. The software's Interface was my initial consideration factor among a multitude of options , at the time I was looking for a modern flexible software to handle my air, sea, and road freight booking, record storage, accounting, and most importantly - cloud access. Upon watching very brief tutorial videos I was convinced that Logitude can offer everything I needed, and I was surprised at how easily comprehensible it is to operate. I've trained many staff over the years and they've had very little to no problems at all grasping the functionalities. It is worth noting that the design team launch regular updates to make the great software even better, and any maintenance issues we raise are often solved within the same day. There's also a feature which allows you to give your customers access, and customize exactly what they see - in form of online tracking. Having 24/7 online access offers tremendous flexibility, and we've been able to work uninterrupted during business trips and holidays. In summary, a truly forward thinking solution, and a great tool for any small to medium sized logistics company
Nackdelar:
Logitude World is a relatively new software, and there are several competitors aiming for the same business. It needs to somehow incorporate a truly offline POD / TrackNTrace function via mobile bar scanner devices to distance itself from similar solutions.
Övervägda alternativ:
A great Saas with even greater potential
Kommentarer: We are very excited for choosing Logitude as it has overall transformed our business. From changing our workflows to working paperlessly, Logitude played a very integral part. On the other hand, we use this on a daily basis for all our branches, and we are extremely happy about it. Implementation, Support and Training were also great.
Fördelar:
The overall experience is very intuitive. Simple screens with powerful features on the back, make it an important tool for even the most inexperienced.
Nackdelar:
As with all Saas solutions , are not fully customizable on the specific needs of a company, rather than trying to fit into the mass of the industry. There are some features that lacking comparing to other alternatives and should be included by default in my opinion, but maybe they will implement them in the future. The handling of Customers vs Agents is counterintuitive at times.
Övervägda alternativ:
Worst Customer Feedback No after sales support
Kommentarer: One of the worst Customer Care company, with no commitment, they give you attention before sales only. Nothing after sales... and most importantly no one in the whole company replies even you send email to [SENSITIVE CONTENT HIDDEN] One of my worst experience
Fördelar:
compare to my complaints nothing is good
Nackdelar:
Worst Support, No responsibility, No Feedback, worst of all, no complaint center, if you wish to search there is nothing available. very much disappointing company.
Svar för Logitude
för 5 år sedan
Thanks for your time to evaluate our product. However, it's disheartening to receive such a bad review on a support system that you never tested. We tried to reach you since February, but unfortunately with no response at your end. Our SLA records for responding the customers is within an hour range, as well as resolving them. On the other hand, thanks to your team who allowed for the discussions to move forward and make the implementation project successful by being responsive and arrange calls whenever needed, we tried our best to help you with the project and got you to work with the system. As a global freight forwarding software serving over 80 countries now, we received many development requests from all customers worldwide. Our Product Management is making evaluation andmany of themare become developed as part of our five (5) annual releases. You can check all of them here: https://logitudeworld.com/category/release-notes-updates/ All the best and success in your business!
Excellent software above the expectation
Kommentarer: Excellent experience
Fördelar:
I am using logitude for 6 month now and the software is really complete, easy to use and help us to save lot of time. The value for the money is excellent, the setup and deployment is easy. Really for me an excellent software changing my daily workflow in the good way.You also can connect easily to quickbooks, this interface cost thousands with other sofware providers.Last but not least the back office and assistance at Logitude is of high level they really proessionnal helping and understanding your problem easy to contact and fast answering, this is something extremely valuable.My recommandation go try it you a master choice.
Nackdelar:
The preset reporting might be setup differently but as they can be tailor made this is really not a big issue.
Övervägda alternativ:
Logitude & Custodia Freight Services
Kommentarer:
Very happy.
Easy to use and easy to learn about new features when they come out and customize to our needs but also teh support is second to none. We are in the USA, Logitude in Europe yet support is available 24 / 7 and we have not had to wait more than 12 hrs. for issues to be fixed and any changes / creations of templates is usually implemented by next business day for us.
Fördelar:
The fact that our free trial and extended trial for 1 month only took 24 hrs. to set up with our signatures and logo. Other vendors we looked wanted anywhere from 1 month to 3 months to set up, and at that time it was for only 1 user. The support during the trial was second to none as well. Also, the compatibility with Quick books made life very easy for our accounting.
Nackdelar:
Editing templates and making new templates is not easy for someone like me who is not great when it comes to IT but as time has gone on the support team at Logitude has made up for my ignorance in these matters.
