Fresha

The best

Fördelar:

I am a professional in hairdresser and I highly recommend this booking system. easy to custom or to use. It does what you looking for. Vincent hair passion.

Nackdelar:

Should be able to have more pictures, it is limited to 4 on the venue. And please if you could add some pictures for each services would be fantastic!

The best software for business owners

Kommentarer: Love it.

Fördelar:

The fact that its so easy to use and modify menu for specials. Its simple and easy to the eye. The customer service is excellent they are super responsive with me since I started with them when they were shedul. Love this app.

Nackdelar:

I haven't quite figures out how to transfer all my great reviews into google reviews. Google is a big thing for consumers so its important to have a link where this transfers or they automatically load into google is huge.

Use with caution

Kommentarer: I tried updating my bank account information and it took MONTHS! The process is so incredibly difficult that it makes me want to just find a better software. You have to upload several documents, wait for it to be verified which can take weeks, then you have to take your card terminal offline and wait for it to be reprogrammed which takes several days, then you have to re-board your terminal which can be tricky. Then for some reason after doing all of these steps, it was still depositing funds into my old account. Now they want me to re-do everything and then update ALL the booking links on my website. This is a nightmare. I was able to create a square account and have my bank verified instantly, so I will just use that from now on and even though the card fees are slightly higher, I'm still saving without all the hidden fees and 20% commission that these thieves try to take.

Fördelar:

Very simple for people that just need a basic software

Nackdelar:

Hidden fees like charging 20% for "new clients" even if they are existing clients that book with a new account. Sometimes existing clients will forget their password and just create a new account to book an appointment out of ease. Fresha claims they will recognize emails and phone numbers and not classify them as a new client but this is false. They will charge you 20% and the software doesn't allow you merge the clients together. You have to delete the new account your client created and then re-book with their existing account and then try to help them get a new password. It's absurd.

Great choice for small business owners

Kommentarer: did not regret a day of using it.

Fördelar:

Affordable first of all, no hidden fees, easy access to customer service, and overall easy to use product.

Nackdelar:

The future of charging can be improved.

Review

Fördelar:

Honestly the customer servicethey reply quickly with screen captures so I actually know what I am doing

Nackdelar:

Things changed and I wasn't sure where to find the features where they used to be

Övervägda alternativ: Acuity Scheduling

Anledningar att byta till Fresha: it was back in 2016 im not sure to be honest but as the needs of my business grew fresha was able to accommodate , its nice the debit system ties right into my booking