--- description: Få detaljerad information om Channels, dess användbarhet, funktioner, pris, fördelar och nackdelar från verifierade användarupplevelser. Läs recensioner och upptäck liknande verktyg på Capterra Sverige. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Channels: Pris och betyg 2026 - Capterra Sverige --- Breadcrumb: [Hem](/) > [Telefonsystem för företag](/directory/31101/business-phone-systems/software) > [Channels](/software/141537/crazy-call) # Channels Canonical: https://www.capterra.se/software/141537/crazy-call Page: 1 / 3\ Nästa: [Next page](https://www.capterra.se/software/141537/crazy-call?page=2) > Channels är en bra lösning för att få din verksamhet att växa. Skaffa den nu för att öka din försäljning och kundservice. > > Verdict: Rated **4.8/5** by 36 users. Top-rated for **Sannolikhet att rekommendera**. ----- ## Overview ### Vem använder Channels? Channels är utformat för kundserviceteam, e-handelsbutiker och webbföretag oavsett storlek eller bransch. ## Quick Stats & Ratings | Metric | Betygsättning | Detail | | **Totalt** | **4.8/5** | 36 Recensioner | | Enkel användning | 4.7/5 | Based on overall reviews | | Kundtjänst | 5.0/5 | Based on overall reviews | | Valuta för pengarna | 4.9/5 | Based on overall reviews | | Funktioner | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Sannolikhet att rekommendera) | ## Om leverantören - **Företag**: CrazyCall - **Founded**: 2014 ## Commercial Context - **Pricing model**: (Gratis provperiod) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Moln, SaaS, webb-baserat, Android (mobil), iPhone (mobil) - **Supported Languages**: engelska, spanska - **Available Countries**: Argentina, Australien, Belgien, Bolivia, Bosnien och Hercegovina, Brasilien, Bulgarien, Chile, Danmark, Dominikanska republiken, Ecuador, Estland, Filippinerna, Finland, Frankrike, Indien, Italien, Japan, Kanada, Kina and 21 more ## Funktioner - Aktivitetspanel - Aktivitetsspårning - Anpassningsbara rapporter - Användningsspårning / Analytics - Automatisk samtalsfördelning - CRM - Call Center-hantering - Call Scripting - Flera skript - Hantering av samtalslistor - IVR - Inmatning av telefonnyckel - Inspelning av samtal - Integration av datatelefoni - Kampanjhantering - Konferens - Kontaktledning - Kontohantering - Kundengagemang - Köhantering - Livechatt - Ombordstigning - PBX - Rapportering och analys - Ringgrupper - Rollbaserade behörigheter - Röstmeddelande - SIP-trunking - Samarbetsverktyg - Samtalsdirigering - Samtalsdisposition - Samtalsloggning - Samtalsrapportering - Samtalsspårning - Samtalsöverföring - Samtalsövervakning - Softphone - Third-Party Integrations - Varningar / Meddelanden - Videokonferense - VoIP - Återuppringningsplanering - Åtkomstkontroller / behörigheter ## Integrations (7 total) - Adobe Commerce - HubSpot CRM - Make - Pipedrive - Shopify - Zapier - Zendesk Suite ## Support Options - E-post / Kundtjänst - Vanliga frågor / Forum - Baskunskap - Telefonsupport - 24/7 (Live-support) - Chatt ## Category - [Telefonsystem för företag](https://www.capterra.se/directory/31101/business-phone-systems/software) ## Relaterade kategorier - [Telefonsystem för företag](https://www.capterra.se/directory/31101/business-phone-systems/software) - [Telefonsystem](https://www.capterra.se/directory/30084/telephony/software) - [IVR-program](https://www.capterra.se/directory/30231/ivr/software) - [Programvara för kundframgång](https://www.capterra.se/directory/30961/customer-success/software) - [Plattform för distansarbete](https://www.capterra.se/directory/31855/remote-work/software) ## Alternativ 1. [Bitrix24](https://www.capterra.se/software/113540/bitrix24) — 4.2/5 (991 reviews) 2. [LiveAgent](https://www.capterra.se/software/102188/liveagent) — 4.7/5 (1783 reviews) 3. [Zendesk Suite](https://www.capterra.se/software/164283/zendesk) — 4.4/5 (4079 reviews) 4. [Genesys Cloud CX](https://www.capterra.se/software/21409/genesys-cloud) — 4.3/5 (264 reviews) 5. [Zoho Desk](https://www.capterra.se/software/169505/zoho-desk) — 4.5/5 (2212 reviews) ## Recensioner ### "Exceptional Customer Service, Very Efficient Tool for Outbound Projects. Needs inbound to become absolutely top-notch" — 5.0/5 > **Konstantinos** | *17 januari 2017* | Bokföring | Recommendation rating: 8.0/10 > > **Fördelar**: Easy to administer at all levels, general settings, users and campaigns Flexible scripting tool Very good sound quality Exceptional customer service Team very responsive to customer requests Integrated email functionality > > **Nackdelar**: Inbound functionality not yet developed No custom report building capabilities SMS/social media not integrated > > We are using CrazyCall for more than a year now for our call center focusing on outbound campaigns (telesales \& surveys). The experience was very positive from the pre-sales part, and it got even better after we got on board. Any issue or question is addressed in a very easy and efficient manner by the support team. The platform is easy to administer, the sound quality is very good and the features and functionalities, although a work in progress, are getting richer by the month. On top of that, the support team has proven it is striving to accommodate off-the-shelf feature-related requests. If you are focused on outbound and are looking for a cloud-based, sound solution, I would definitely consider CrazyCall. Keep up the good work guys ----- ### "Best inteligent for yours call center" — 5.0/5 > **Kacper** | *8 januari 2016* | Informationsteknologi och tjänster > > **Fördelar**: Complete solution that could rise your sales team performance Still growing and adding great functions Best customer service ever > > I had pleasure to work with Crazy Call for over one year. Application is fast growing giving the users all functions that they need and are wondering about. Every part of application looks like it's designed with cautious about functionality so every function you'll find will help you to make cold-calling, monitor it, couch your team and measure their performance. CrazyCall API helped me in syncing gathered information to my CRM systems and automatically transfer there info about every won deal. CrazyCall support is taking very good care about customers so every ticket is fixed in blazing time with highest customer service rate. I would never change this soft for any else. ----- ### "Well Price but a Little Clunky to Use" — 4.0/5 > **Holly** | *16 oktober 2019* | Informationsteknologi och tjänster | Recommendation rating: 5.0/10 > > **Fördelar**: It is an affordable option, some of the functionality is more advanced than other competing platforms. Customer support was fast. > > **Nackdelar**: The autodialer. Had to move away from the software as there was no option to enter in a phone number manually as well to call. Autodialer has it's time and place but so does the option to make a phone call and manually enter the number. Could do not this with this software so moved away from it. > > CrazyCall does have good customer support and you can always reach someone when you need assistance. We were looking to use the software to do follow up calls and the ability to add in scripts for callers is a nice feature although ultimately not something we used. I think it would also be a great feature to be able to manually dial in numbers too, cover off all bases. The ability to integrate with other software is also a plus. ----- ### "Great tool for sales teams" — 5.0/5 > **Iliana** | *26 september 2018* | Marknadsföring och reklam | Recommendation rating: 10.0/10 > > **Fördelar**: Crazy Call provides a great solution for teams looking for an advanced dialer software to generate leads. We use their robo dialer, and our sales teams generate a lot of appointments for sales. > > **Nackdelar**: We had to go through their initial launch phase, - they improved their tool and service very quickly > > We are able to keep a full pipeline thanks to them. ----- ### "A program that teaches you to have a better business" — 5.0/5 > **Pablo** | *19 april 2018* > > **Fördelar**: In my search on the internet to provide a better service to my clients I got this call recorder, very useful to record the calls of my clients and learn from the opinion of them. Claims, suggestions, appreciations are necessary to build a solid business and this tool allows me to listen to calls again to establish better sales strategies and improve my products > > **Nackdelar**: Sometimes the download of information from the cloud is slow, however it is not a big obstacle to exploit the capabilities of this service ----- Page: 1 / 3\ Nästa: [Next page](https://www.capterra.se/software/141537/crazy-call?page=2) ## Links - [View on Capterra](https://www.capterra.se/software/141537/crazy-call) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data