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Smartsupp
Vad är Smartsupp?
Smartsupp livechatt gör att du kan starta ett personligt samtal med dina webbplatsbesökare och omvandla dem till nöjda kunder.
Det här är en av de populäraste livechattarna, med 284 000 användare över hela världen. Dra nytta av avancerade funktioner, som automatiska meddelanden, besökarregistrering och detaljerad statistik.
Dina kunder surfar på din webbplats just nu. Skapa ett konto som är gratis för alltid och börja chatta idag.
Vem använder Smartsupp?
Smartsupp är en populär livechatt för e-handelsbolag samt små och medelstora företag. Starta ett personligt samtal med dina besökare och omvandla dem till nöjda kunder. <3
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Recensioner av Smartsupp
Excellent product
Fördelar:
The ease of implementation, the efficiency of the chat.Customers are increasingly using it instead of the telephone
Nackdelar:
Not always easy to program the chat bot.The price is high to have more than one chat bot
Övervägda alternativ:
Fantastic live chat service
Kommentarer: We use Smartsupp for two separate domain websites. Mainly, we wanted to use a live chat to provide additional support for people browsing our site. It so far has far exceeded our expectations. Within the first week, we helped facilitate nearly a dozen orders and interacted with over 100 people on both of our websites.
Fördelar:
Of course, the free account version may be the best one out there. The plan is limited to 100 chats per month, but users should be able to gauge any ROI by that point to justify increasing their plan (which is very reasonable compared to other chat services). Conversations work great! Since it is a browser-based chat, set-up time for multiple CSR's was very low. Detailed visitor information is a fantastic feature as well. Automatic messaging also helps spur conversation when visitors land on certain pages, etc.
Nackdelar:
Some of the UI and settings can sometimes be wonky. Compared to other chats, there are far fewer features that can be utilized, making it more of a bare-bones chat to use (which isn't really a bad thing). Their company is based in Europe, so you need to keep that in mind when using their customer support.
Svar för Smartsupp
för 3 år sedan
Hello. Thank you for your review. We appreciate that you took the time to share your rating with us. We are glad that you have a great experience with Smartsupp. :) If you have any questions or suggestions for improvement, don't hesitate to contact us at [email protected]. We'll be happy to hear from you. Have a great day!
Absolute con merchants
Kommentarer: The WORST EVER! I DO NOT RECOMMEND ANYONE USE THIS COMPANY THEY ARE RIP OFF MERCHANTS
Fördelar:
We had used Smartsupp since 2016 and thought we would try out their pro package. We tried it for two weeks and they charged us €580 euros changed back to the standard plan and basically charged us €200 euros for 14 days trial of their pro plan. I DO NOT RECOMMEND THIS COMPANY TO ANYONE THEY ARE ABSOLUTE CON MERCHANTS
Nackdelar:
Their ABSOLUTELY USELESS ACCOUNTS AND HELP TEAMS
Övervägda alternativ:
Well done live chat
Kommentarer: The live chat helps customers to buy services on our websites. It has all features that we need.
Fördelar:
Easy to use, nice design, enough features and no downtimes.
Nackdelar:
Just the visitors referrer links could be more informative.
Easy and helpfull
Kommentarer: We were looking for a quick, simple and effective solution for our customer care, and that is SmartSupp
Fördelar:
It is a simple, modern and great tool for customer care. Clear statistics and simple implementation
Nackdelar:
Nothing. Operators and administrators are happy with the possibilities
