--- description: Få detaljerad information om Front, dess användbarhet, funktioner, pris, fördelar och nackdelar från verifierade användarupplevelser. Läs recensioner och upptäck liknande verktyg på Capterra Sverige. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Front: Pris och betyg 2026 - Capterra Sverige --- Breadcrumb: [Hem](/) > [Mailhanteringssystem](/directory/30553/email-management/software) > [Front](/software/132901/front) # Front Canonical: https://www.capterra.se/software/132901/front Page: 1 / 13\ Nästa: [Next page](https://www.capterra.se/software/132901/front?page=2) > Front är den första delade inkorgen som hjälper team att samarbeta kring varje e-postmeddelande med mer transparens, ansvar och effektivitet. > > Verdict: Rated **4.5/5** by 288 users. Top-rated for **Sannolikhet att rekommendera**. ----- ## Overview ### Vem använder Front? Alla team som lita på e-post för att få arbetet gjort både internt och externt. ## Quick Stats & Ratings | Metric | Betygsättning | Detail | | **Totalt** | **4.5/5** | 288 Recensioner | | Enkel användning | 4.5/5 | Based on overall reviews | | Kundtjänst | 4.4/5 | Based on overall reviews | | Valuta för pengarna | 4.1/5 | Based on overall reviews | | Funktioner | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Sannolikhet att rekommendera) | ## Om leverantören - **Företag**: Front - **Location**: San Francisco, USA - **Founded**: 2013 ## Commercial Context - **Startpris**: 25,00 US$ - **Pricing model**: (Gratis provperiod) - **Target Audience**: Egenföretagare, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Moln, SaaS, webb-baserat, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Supported Languages**: engelska - **Available Countries**: Australien, Belgien, Brasilien, Danmark, Estland, Finland, Frankrike, Grekland, Indien, Irland, Italien, Japan, Kanada, Kina, Luxemburg, Mexiko, Monaco, Nederländerna, Nordmakedonien, Norge and 11 more ## Funktioner - Aktivitetspanel - Aktivitetsspårning - Anställdas databas - Anteckningshantering - Användningsspårning / Analytics - Arbetsflödeskonfiguration - Automatiserad routing - Automatisering av affärsprocesser - Biljetthantering - CRM - Call Center-hantering - Chatbot - Chatt och meddelanden - Dra och släpp - E-posthantering - E-postspårning - Engagemangsspårning - Feedback-hantering - Fjärrstöd - Flera kommunikationskanaler - Fleranvändarsamarbete - Flerkanalig datainsamling - Inkorghantering - Integration av datatelefoni - Interaktionsspårning - Kalenderhantering - Kommunikationshantering - Kontaktledning - Kundchatt i realtid - Kundengagemang - Kundhistorik - Kunskapsbashantering - Kvalitetshantering - Livechatt - Medarbetarkatalog - Mobilåtkomst - Mötehantering - Ombordstigning - Prestandamätningar - Problemspårning - Realtidschatt - Samarbetsverktyg - Transkript/chatthistorik - Tvåvägs ljud och video - Undersökningar och feedback - Uppgiftshantering - Varningar / Meddelanden - Videochatt - Videokonferense - Visuell analys ... and 54 more features ## Integrations (92 total) - Aide - Aircall - Ariglad - Asana - AskNicely - Boost.space - Breeze - Bugpilot - CallHippo - Census - ChargeDesk - Chatdesk Teams - Chatra - ClickUp - CloudTalk ... and 77 more integrations ## Support Options - E-post / Kundtjänst - Vanliga frågor / Forum - Baskunskap - Chatt ## Category - [Mailhanteringssystem](https://www.capterra.se/directory/30553/email-management/software) ## Relaterade kategorier - [Mailhanteringssystem](https://www.capterra.se/directory/30553/email-management/software) - [Samarbetsverktyg](https://www.capterra.se/directory/15/collaboration/software) - [Kundtjänstsystem](https://www.capterra.se/directory/22/customer-service/software) - [Helpdesk-system](https://www.capterra.se/directory/30008/help-desk/software) - [Kommunikationsprogram](https://www.capterra.se/directory/31033/team-communication/software) ## Alternativ 1. [Freshdesk](https://www.capterra.se/software/124981/freshdesk) — 4.5/5 (3470 reviews) 2. [Salesforce Sales Cloud](https://www.capterra.se/software/61368/salesforce) — 4.4/5 (18806 reviews) 3. [Zendesk Suite](https://www.capterra.se/software/164283/zendesk) — 4.4/5 (4090 reviews) 4. [LiveAgent](https://www.capterra.se/software/102188/liveagent) — 4.7/5 (1787 reviews) 5. [LiveChat](https://www.capterra.se/software/62194/livechat) — 4.6/5 (1727 reviews) ## Recensioner ### "Easy to use interface, more advanced features can have steeper learning curve" — 5.0/5 > **Jenna** | *27 juli 2026* | Marknadsföring och reklam | Recommendation rating: 8.0/10 > > **Fördelar**: collaborative inboxes, internal comments, automating assignments and workflows, great user experience with intuitive dashboard > > **Nackdelar**: More advanced workflows have a steep learning curve, native reporting limitations, it can sometimes be hard to locate older conversations ----- ### "Front Row Seat\!" — 5.0/5 > **Mai** | *28 mars 2026* | Turistföretag | Recommendation rating: 10.0/10 > > **Fördelar**: Loving the automated workflow that has been super simple for our team to set up and implement as a powerful new tool to help us scale. > > **Nackdelar**: Haven't found any cons yet\! It's already seeming like a better option than Hiver, which we were also considering. > > Front feels like a one stop shop\! It works with Gmail and Outlook, which is super helpful and it really creates a main hub for our various channels and apps. ----- ### "Front good tool" — 4.0/5 > **Céline** | *23 juni 2026* | Kundservice | Recommendation rating: 7.0/10 > > **Fördelar**: I like Front because it has a very smooth user interface compared to other traditional ticketing tools, which greatly facilitates task tracking. The email notification feature is very convenient as it allows me to collaborate with everyone in the company. It also has very seamless integration capabilities with other software. > > **Nackdelar**: The price is a real problem because it's charged per user, which tends to be quite expensive for a company with a large workforce. ----- ### "Outlook sync is one-way only. Made Front unusable for our team." — 1.0/5 > **Grey** | *3 februari 2026* | Maskineri | Recommendation rating: 0.0/10 > > **Fördelar**: The interface is clean and simple to setup. Integrates with social accounts easily enough. Not much else. > > **Nackdelar**: The Outlook integration is no longer a true two-way sync. Emails are pulled into Front, but actions taken in Front don’t sync back to Outlook, leaving shared and personal mailboxes full of unread messages. There’s also zero flexibility when product changes break existing workflows. > > Front no longer offers a true two-way Outlook sync, and that makes it unusable for any team that works across both Front and Outlook. Emails are pulled into Front, but actions taken in Front such as reading, archiving, deleting, or tagging do not sync back to Outlook. The result is that emails already dealt with in Front continue to sit as unread in shared and personal Outlook mailboxes, causing constant confusion, duplication of work, and mailbox overload. This is not a minor limitation. For mixed teams, it breaks the core purpose of a shared inbox, because no one can reliably tell what’s been handled. Once our account was migrated to this behaviour in January 2026, the issue was immediately obvious in real-world use. We confirmed the behaviour was permanent and cancelled straight away. Front acknowledged the limitation but refused early termination, relying entirely on contract wording despite the breaking change originating on their side. Since being forced to look elsewhere, we’ve found several tools that now do this job better and far more cheaply. We moved to Missive and the difference has been night and day. Front may work if your entire team lives inside Front and never touches Outlook. If Outlook integration matters to you at all, I would strongly recommend avoiding it. ----- ### "Front changes the game" — 5.0/5 > **Julie** | *29 december 2025* | Detaljhandel | Recommendation rating: 10.0/10 > > **Fördelar**: I like the ease of use. The unified inbox is an amazing tool that makes getting communications out super efficient. > > **Nackdelar**: Nothing in particular that I dislike. I am still learning to use all its functions but so far so good. > > My overall experience with Front has been a positive one. I feel like I have a more efficient and steamed lined control over communications and collaborations with our departments. ----- Page: 1 / 13\ Nästa: [Next page](https://www.capterra.se/software/132901/front?page=2) ## Links - [View on Capterra](https://www.capterra.se/software/132901/front) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data