---
description: Få detaljerad information om Pipedrive, dess användbarhet, funktioner, pris, fördelar och nackdelar från verifierade användarupplevelser. Läs recensioner och upptäck liknande verktyg på Capterra Sverige.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Pipedrive: Pris och betyg 2026 - Capterra Sverige
---

Breadcrumb: [Hem](/) > [Hantering av försäljningsresultat](/directory/33455/sales-performance-management/software) > [Pipedrive](/software/132666/pipedrive)

# Pipedrive

Canonical: https://www.capterra.se/software/132666/pipedrive

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> Pipedrive är ett lättimplementerat CRM-programvaruverktyg som hjälper dig att fokusera på de aktiviteter som ökar antalet slutförda affärer.
> 
> Verdict: Rated **4.5/5** by 3062 users. Top-rated for **Sannolikhet att rekommendera**.

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## Overview

### Vem använder Pipedrive?

Säljteam som letar efter ett enkelt men kraftfullt säljverktyg för att organisera sig.

## Quick Stats & Ratings

| Metric | Betygsättning | Detail |
| **Totalt** | **4.5/5** | 3062 Recensioner |
| Enkel användning | 4.5/5 | Based on overall reviews |
| Kundtjänst | 4.4/5 | Based on overall reviews |
| Valuta för pengarna | 4.4/5 | Based on overall reviews |
| Funktioner | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Sannolikhet att rekommendera) |

## Om leverantören

- **Företag**: Pipedrive
- **Location**: London, Storbritannien
- **Founded**: 2010

## Commercial Context

- **Startpris**: 19,00 US$
- **Pricing model**:  (Gratis provperiod)
- **Target Audience**: Egenföretagare, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Moln, SaaS, webb-baserat, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (mobil), iPhone (mobil), iPad (mobil)
- **Supported Languages**: engelska, estniska, finska, franska, indonesiska, italienska, japanska, kinesiska, koreanska, lettiska, nederländska, norska, polska, portugisiska, ryska, spanska, svenska, thailändska, tjeckiska, traditionell kinesiska, turkiska, tyska, ukrainska
- **Available Countries**: Albanien, Algeriet, Amerikanska Samoa, Andorra, Argentina, Australien, Azerbajdzjan, Bahrain, Bangladesh, Barbados, Belarus, Belgien, Bolivia, Bosnien och Hercegovina, Botswana, Brasilien, Bulgarien, Chile, Colombia, Cooköarna and 118 more

## Funktioner

- AI / maskininlärning
- Abonnenthantering
- Aktivitetsspårning
- Anpassning
- Användningsspårning / Analytics
- Automatisering av marknadsföring
- Automatisk respons
- CRM
- Chatbot
- Datainmatning
- Dra och släpp
- E-post marknadsföring
- E-posthantering
- E-postspårning
- Feedback-hantering
- Flerkanalig datainsamling
- For Financial Institutions
- För försäkringsindustrin
- Försäljningsrapporter
- Givarhantering
- Goal Setting/Tracking
- Hantering av säljaktivitet
- Hantering av undersökning / omröstning
- Interaktionsspårning
- Kampanjhantering
- Klicka på spårning
- Kommunikationshantering
- Kundchatt i realtid
- Kunddatabas
- Kundhistorik
- Kundsegmentering
- Kundspårning
- Landningssida /Webbformulär
- Lead-engagemang
- Mobilåtkomst
- Möteshantering
- Naturlig språkbehandling
- Ombordstigning
- Online forum
- Patientkommunikation
- Prestandamätningar
- Prestationshantering
- Samarbetsverktyg
- Schemaläggning
- Skapa leads
- Spåra tid på plats
- Sök / filtrera
- Transkript/chatthistorik
- Uppgiftshantering
- Visuell analys

... and 70 more features

## Integrations (96 total)

- APIANT
- Act-On
- ActiveCampaign
- ActiveDEMAND
- ActiveIQ
- Acuity Scheduling
- Aircall
- Apollo.io
- Asana
- Bedrock Data
- Calendly
- CallHippo
- Callmaker
- Crossbeam
- Cyclr

... and 81 more integrations

## Support Options

- E-post / Kundtjänst
- Vanliga frågor / Forum
- Baskunskap
- Telefonsupport
- 24/7 (Live-support)
- Chatt

## Category

- [Hantering av försäljningsresultat](https://www.capterra.se/directory/33455/sales-performance-management/software)

## Relaterade kategorier

- [Hantering av försäljningsresultat](https://www.capterra.se/directory/33455/sales-performance-management/software)
- [CRM-system](https://www.capterra.se/directory/2/customer-relationship-management/software)
- [Säljverktyg](https://www.capterra.se/directory/12/sales-force-automation/software)
- [AI-försäljningsassistent](https://www.capterra.se/directory/34135/ai-sales-assistant/software)
- [Programvara för kontakthantering](https://www.capterra.se/directory/30016/contact-management/software)

## Alternativ

1. [HubSpot CRM](https://www.capterra.se/software/152373/hubspot-crm) — 4.5/5 (4491 reviews)
2. [Salesforce Sales Cloud](https://www.capterra.se/software/61368/salesforce) — 4.4/5 (18812 reviews)
3. [Zoho CRM](https://www.capterra.se/software/155928/zoho-crm) — 4.3/5 (7003 reviews)
4. [Bigin by Zoho CRM](https://www.capterra.se/software/204998/bigin-by-zoho-crm) — 4.7/5 (744 reviews)
5. [EngageBay CRM](https://www.capterra.se/software/178819/engagebay-marketing) — 4.6/5 (912 reviews)

## Recensioner

### "An intuitive, high-impact CRM that keeps our sales team focused and efficient" — 5.0/5

> **Marquita** | *4 augusti 2026* | Affärsmaterial och utrustning | Recommendation rating: 10.0/10
> 
> **Fördelar**: Pipedrive’s standout feature is its visual Kanban board, which makes tracking deals across different stages incredibly clear through an intuitive drag-and-drop interface. The platform excels at activity-focused selling, ensuring reps stay on track with automated prompts for the next step in every deal. Additionally, the smart workflow automation is a major time-saver, handling follow-up emails and task creation automatically. The seamless email integration with Outlook and Gmail keeps all communication centralized, while the high level of customization allows for pipeline adjustments without any technical expertise.
> 
> **Nackdelar**: While the interface is clean and user-friendly, the reporting features can feel somewhat limited for highly complex enterprise-level analytics. Additionally, some users may find that the depth of the automated workflows requires a learning curve to set up perfectly for intricate sales processes.
> 
> Pipedrive has been a game-changer for our sales process. It strikes an excellent balance between being feature-rich enough to manage complex workflows and simple enough to adopt quickly across the team. It has significantly reduced manual data entry and helped us maintain a much higher level of deal visibility.

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### "Pipedrive Keeps Us Organized" — 5.0/5

> **Emily** | *16 oktober 2025* | Konstruktion | Recommendation rating: 9.0/10
> 
> **Fördelar**: Pipedrive allows me to keep track of various projects in various stages throughout the project life going through a plethora of departments.
> 
> **Nackdelar**: The search feature, as silly as this sounds, while it works fine, I wish it would have more filter options so I wouldn't have to scroll endlessly.
> 
> I have a positive experience with Pipedrive in the years I have been using it. It allows for a lot of information to be stored.

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### "Good Until Something Goes Wrong" — 1.0/5

> **Dovilė** | *28 maj 2026* | Detaljhandel | Recommendation rating: 0.0/10
> 
> **Fördelar**: Easy to use interface, good deal pipeline visualization, and useful automation features for small sales teams.
> 
> **Nackdelar**: Poor ownership of customer issues and misleading handling of feature access. Very disappointed that the issue was never properly resolved.
> 
> Very disappointing customer experience regarding feature transparency and support. We specifically selected our plan after discussing our requirements with the sales team, including access to one shared/team inbox, which we then used successfully for months. After following support instructions to reconnect the account due to an email sending issue, the feature was suddenly removed and locked behind a more expensive plan upgrade.&#10;&#10;Instead of taking ownership of the situation, support repeatedly pushed upgrade options and offered only a temporary free trial of the higher plan as a “gesture of goodwill.” The whole experience felt misleading and poorly handled.&#10;&#10;What is concerning is that if this situation was caused by a system bug or internal mistake, it apparently went unnoticed for months until we encountered an email issue and contacted support. Following instructions from their AI bot to disconnect and reconnect the account resulted in losing access to a feature we had already been actively using for months. Situations like this raise questions to me about how reliably other system issues are monitored and handled — especially when businesses trust the platform with important operational and customer data.

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### "Easy to navigate CRM" — 4.0/5

> **Hayley** | *22 maj 2026* | Datormjukvara | Recommendation rating: 7.0/10
> 
> **Fördelar**: I like the separation between leads and deals. The swim lane layout for deals is easy to track and gives great visibility.
> 
> **Nackdelar**: The email integration has never quite worked how I’ve needed it to and I had issues with deliverability

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### "Pipedrive for our small business" — 4.0/5

> **Kira** | *3 juli 2025* | Restauranger | Recommendation rating: 10.0/10
> 
> **Fördelar**: We love the automations. It keeps our business running so smoothly and ensures that we never miss anything for our clients.
> 
> **Nackdelar**: Setting up automations can be unintuitive. There also isn't good ticket system that integrates into it so that has to be done manually.

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## Links

- [View on Capterra](https://www.capterra.se/software/132666/pipedrive)

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| en | <https://www.capterra.com/p/132666/Pipedrive/> |
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