--- description: Få detaljerad information om Lime Connect, dess användbarhet, funktioner, pris, fördelar och nackdelar från verifierade användarupplevelser. Läs recensioner och upptäck liknande verktyg på Capterra Sverige. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Lime Connect: Pris och betyg 2026 - Capterra Sverige --- Breadcrumb: [Hem](/) > [Programvara för live-chatt](/directory/30797/live-chat/software) > [Lime Connect](/software/131558/userlike-live-chat) # Lime Connect Canonical: https://www.capterra.se/software/131558/userlike-live-chat Page: 1 / 27\ Nästa: [Next page](https://www.capterra.se/software/131558/userlike-live-chat?page=2) > Userlike är ett av de första och enda livechattprogrammen som hjälper ditt företag att få och behålla kunder genom olika meddelandekanaler. > > Verdict: Rated **4.6/5** by 649 users. Top-rated for **Sannolikhet att rekommendera**. ----- ## Overview ### Vem använder Lime Connect? Mer än 10 000 företag världen över förlitar sig på Userlike när det gäller kundkontakt. Från små och medelstora företag till stora marknadsledare som Lufthansa, BMW, Porsche med flera. ## Quick Stats & Ratings | Metric | Betygsättning | Detail | | **Totalt** | **4.6/5** | 649 Recensioner | | Enkel användning | 4.5/5 | Based on overall reviews | | Kundtjänst | 4.6/5 | Based on overall reviews | | Valuta för pengarna | 4.3/5 | Based on overall reviews | | Funktioner | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Sannolikhet att rekommendera) | ## Om leverantören - **Företag**: Userlike - **Location**: Cologne, Tyskland - **Founded**: 2011 ## Commercial Context - **Startpris**: 87,00 US$ - **Pricing model**: (Free version available) (Gratis provperiod) - **Target Audience**: Egenföretagare, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Moln, SaaS, webb-baserat, Mac (Desktop), Windows (Desktop), Linux (Desktop) - **Supported Languages**: bulgariska, danska, engelska, finska, franska, grekiska, isländska, italienska, japanska, kinesiska, lettiska, litauiska, nederländska, norska, polska, portugisiska, ryska, slovakiska, slovenska, spanska, svenska, tjeckiska, turkiska, tyska, ungerska - **Available Countries**: Afghanistan, Albanien, Algeriet, Amerikanska Jungfruöarna, Amerikanska Samoa, Andorra, Angola, Anguilla, Antigua och Barbuda, Argentina, Armenien, Aruba, Australien, Azerbajdzjan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgien and 208 more ## Funktioner - AI / maskininlärning - AI Copilot - Aktivitetspanel - Alerts/Escalation - Anpassning - Anpassningsbar branding - Anpassningsbara mallar - Arbetsflödeshantering - Automatiserad routing - Autoresponders - CRM - Chatbot - Chatt och meddelanden - Datavisualisering - E-posthantering - Feedback-hantering - Fildelning - Flera kommunikationskanaler - Flerkanalig datainsamling - Flerspråkig - Fördefinierad bot - Geotargeting - Hantering av negativ feedback - Hantering av undersökning / omröstning - Instrumentbräda - Kommunikationshantering - Kundchatt i realtid - Kunddatabas - Kundhistorik - Kundtjänst - Kundupplevelseshantering - Kunskapsbashantering - Köhantering - Lead-kvalificering - Livechatt - Mallhantering - Mobilåtkomst - Mänsklig överlämning - Naturlig språkbehandling - Offline-formulär - Proaktiv chatt - Rapportering och analys - Rapportering och statistik - SMS-meddelanden - Third-Party Integrations - Transkript/chatthistorik - Undersökningar och feedback - Varningar / Meddelanden - Överföringar / dirigering ## Integrations (33 total) - BigCommerce - Capsule - CentralStationCRM - Cloudflare - Dropbox - Freshdesk - GitHub - Google Analytics 360 - Help Scout - Highrise - HubSpot CRM - HubSpot Service Hub - JIRA Service Management - Jimdo - Jira ... and 18 more integrations ## Support Options - E-post / Kundtjänst - Vanliga frågor / Forum - Telefonsupport - 24/7 (Live-support) - Chatt ## Category - [Programvara för live-chatt](https://www.capterra.se/directory/30797/live-chat/software) ## Relaterade kategorier - [Programvara för live-chatt](https://www.capterra.se/directory/30797/live-chat/software) - [Program för kundkommunikation](https://www.capterra.se/directory/31002/customer-communications-management/software) - [Kundtjänstsystem](https://www.capterra.se/directory/22/customer-service/software) - [CRM-system online](https://www.capterra.se/directory/30072/online-crm/software) - [Program för kundnöjdhet](https://www.capterra.se/directory/30541/customer-satisfaction/software) ## Alternativ 1. [Freshdesk](https://www.capterra.se/software/124981/freshdesk) — 4.5/5 (3487 reviews) 2. [Slack](https://www.capterra.se/software/135003/slack) — 4.7/5 (24221 reviews) 3. [LiveChat](https://www.capterra.se/software/62194/livechat) — 4.6/5 (1728 reviews) 4. [LiveAgent](https://www.capterra.se/software/102188/liveagent) — 4.7/5 (1789 reviews) 5. [Tidio](https://www.capterra.se/software/144040/tidio-chat) — 4.7/5 (590 reviews) ## Recensioner ### "Lime Connect rev" — 4.0/5 > **alessandro** | *21 juli 2026* | Kommersiella fastigheter | Recommendation rating: 8.0/10 > > **Fördelar**: possibility to chat with customers,clients and suppliers all by single email. the option of AI support is very usefull and efficent for saving time > > **Nackdelar**: Limited interface with our and many other softwares and programs high management cost, especially for little and few operators managed enterprise ----- ### "Amazing Customer Service Experience with Userlike" — 5.0/5 > **Mohamed Salah** | *1 februari 2023* | Ledningsrådgivare | Recommendation rating: 8.0/10 > > **Fördelar**: Userlike is a great tool for providing customers with quick and efficient support. Its ease of use and comprehensive features make it a great choice for any customer service team. > > **Nackdelar**: Although Userlike is easy to use, I have sometimes experienced some delays in getting responses from the customer service team. However, when I do get a response, it is usually helpful and satisfactory. > > Overall, my experience with Userlike has been positive. The customer service team is friendly and knowledgeable, and the features are comprehensive and easy to use. I would highly recommend this tool to any customer service team. ----- ### "Limeconnectden" — 4.0/5 > **Denis** | *20 september 2026* | Transport / lastbil / järnväg | Recommendation rating: 8.0/10 > > **Fördelar**: Omnichannel communication that combines chat, email, and messaging channels in one place. User-friendly interface and centralized inbox that improves team efficiency. > > **Nackdelar**: Advanced features may require setup and customization. Some integrations and workflow automations can require technical assistance during implementation. > > Inquiries tend to benefit most from its chatbot, workflow automation, and omnichannel capabilities. Companies seeking strong data privacy compliance will benefit. ----- ### "Good solution but I regret my choice" — 2.0/5 > **CEDRIC** | *3 januari 2025* | Affärsmaterial och utrustning | Recommendation rating: 4.0/10 > > **Fördelar**: Easy to use, many features, Userlike helped us to improve our sales > > **Nackdelar**: For the manager reading past chats is difficult or impossible. The CSV export of chats is almost unreadable, and reading on the back office is complicated because you cannot read the conversations one after the other, you have to constantly go back and you no longer know where you are. I reported this problem to the userlike teams several times, but it does not seem to be a priority for them. No call back feature. So we we are thinking of changing Userlike because we do not want a different chat solution and call back solution, that would be too complicated to manage ----- ### "Absolutely wonderful\!" — 5.0/5 > **Coty** | *12 september 2019* | Detaljhandel | Recommendation rating: 10.0/10 > > **Fördelar**: Userlike is an awesome chat platform\! We have started using this after transferring from a different live chat platform that had little to no features. Userlike gives us the options to live chat on Messenger, Whatsapp, and so many more\! Userlike also helps build customer relationships by helping remember previous customers and conversations\! > > **Nackdelar**: There hasn't been one feature that I have not liked by using this platform. Everything has been absolutely wonderful\! > > Overall, Userlike has helped us grow as a business by creating a customer relation with each and every customer to help make them feel twice as special as we ever could\! ----- Page: 1 / 27\ Nästa: [Next page](https://www.capterra.se/software/131558/userlike-live-chat?page=2) ## Links - [View on Capterra](https://www.capterra.se/software/131558/userlike-live-chat) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data