--- description: Få detaljerad information om Sprinklr, dess användbarhet, funktioner, pris, fördelar och nackdelar från verifierade användarupplevelser. Läs recensioner och upptäck liknande verktyg på Capterra Sverige. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Sprinklr: Pris och betyg 2026 - Capterra Sverige --- Breadcrumb: [Hem](/) > [Verktyg för marknadsföring i sociala medier](/directory/30781/social-media-marketing/software) > [Sprinklr](/software/131274/sprinklr-platform) # Sprinklr Canonical: https://www.capterra.se/software/131274/sprinklr-platform Page: 1 / 5\ Nästa: [Next page](https://www.capterra.se/software/131274/sprinklr-platform?page=2) > Sprinklr är en programvaruplattform för företag som är byggd för att hantera kundupplevelser i stor skala. > > Verdict: Rated **4.3/5** by 90 users. Top-rated for **Sannolikhet att rekommendera**. ----- ## Overview ### Vem använder Sprinklr? En molnbaserad lösning för hantering av kundupplevelser som hjälper företag i alla storlekar att hantera innehållsmarknadsföring, sociala medier, betald reklam, hemsidor och mer via automatisering. ## Quick Stats & Ratings | Metric | Betygsättning | Detail | | **Totalt** | **4.3/5** | 90 Recensioner | | Enkel användning | 3.8/5 | Based on overall reviews | | Kundtjänst | 4.0/5 | Based on overall reviews | | Valuta för pengarna | 3.8/5 | Based on overall reviews | | Funktioner | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Sannolikhet att rekommendera) | ## Om leverantören - **Företag**: Sprinklr - **Founded**: 2007 ## Commercial Context - **Startpris**: 249,00 US$ - **Pricing model**: (Gratis provperiod) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Moln, SaaS, webb-baserat, Android (mobil), iPhone (mobil) - **Supported Languages**: engelska, franska, portugisiska, spanska, tyska - **Available Countries**: Australien, Belgien, Danmark, Frankrike, Förenade Arabemiraten, Indien, Italien, Jersey, Kanada, Luxemburg, Monaco, Nederländerna, Portugal, Qatar, Saudiarabien, Schweiz, Singapore, Spanien, Storbritannien, Sverige and 5 more ## Funktioner - AI / maskininlärning - Advokatledning - Aktivitetspanel - Aktivitetsplanering - Anpassningsbara formulär - Anpassningsbara rapporter - Arbetsflödeshantering - Automatiserad routing - Automatisk respons - Automatisk samtalsfördelning - Brand Guidelines - Budget / Prognoser - CRM - Chatbot - Data Import/Export - Datavisualisering - Engagemangsspårning - Eventhantering - Feedback-hantering - Flera kampanjer - Flera kommunikationskanaler - Flerkanalsdistribution - Flerspråkig - Hantering av flera konton - Hantering av negativ feedback - Inkorghantering - Innehållshantering - Kanalhantering - Kommunikationshantering - Kundhistorik - Kundtjänst - Kundupplevelseshantering - Kunskapsbashantering - Köhantering - Livechatt - Märkning - Naturlig språkbehandling - ROI Tracking - Rapportering och statistik - Real-Time Analytics - SMS-meddelanden - Samarbetsverktyg - Samtalsdirigering - Språkavkänning - Strategisk planering - Sök / filtrera - Undersökningar och feedback - Varningar / Meddelanden - Övervakning - Övervakning av sociala medier ... and 48 more features ## Integrations (58 total) - Adjust - Adobe Analytics - Adobe Commerce - Adobe Experience Manager - AppsFlyer - Aprimo Digital Asset Management - BL.INK - Bazaarvoice - Beckon - Bitly - Bynder - Canary - Canary - Corezoid Process Engine - Coveo Relevance Cloud ... and 43 more integrations ## Support Options - E-post / Kundtjänst - Vanliga frågor / Forum - Baskunskap - 24/7 (Live-support) ## Category - [Verktyg för marknadsföring i sociala medier](https://www.capterra.se/directory/30781/social-media-marketing/software) ## Relaterade kategorier - [Verktyg för marknadsföring i sociala medier](https://www.capterra.se/directory/30781/social-media-marketing/software) - [Verktyg för sociala medier](https://www.capterra.se/directory/30939/social-media-management/software) - [Verktyg för sociala medier](https://www.capterra.se/directory/10043/social-networking/software) - [Verktyg sociala medier](https://www.capterra.se/directory/31028/social-media-monitoring/software) - [Call Center Workforce Management Software](https://www.capterra.se/directory/32607/call-center-workforce-management/software) ## Alternativ 1. [HubSpot Marketing Hub](https://www.capterra.se/software/171840/hubspot-marketing) — 4.5/5 (6221 reviews) 2. [Bitrix24](https://www.capterra.se/software/113540/bitrix24) — 4.2/5 (986 reviews) 3. [Zoho Social](https://www.capterra.se/software/159351/zoho-social) — 4.7/5 (3397 reviews) 4. [monday.com](https://www.capterra.se/software/147657/monday-com) — 4.6/5 (5730 reviews) 5. [EngageBay CRM](https://www.capterra.se/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) ## Recensioner ### "Amazing customer marketing platoform but super expensive\!" — 5.0/5 > **Gabriel** | *21 oktober 2024* | Marknadsföring och reklam | Recommendation rating: 8.0/10 > > **Fördelar**: Excellent data inputs, ability to organize and analyze, while also provide rich insights over time. Amazing customer service and set-up support as well as ongoing abilities for incoming and outgoing digital and social content. > > **Nackdelar**: Price. Way too expensive. Otherwise not much to complain about. > > Amazing brand management and digital/social marketing platform. Great support. But super expensive. ----- ### "Top of the class, cost to match" — 5.0/5 > **Chris** | *13 november 2025* | Tryck | Recommendation rating: 7.0/10 > > **Fördelar**: Sprinklr is absolutely phenomenal as a tool for social listening, analytics, scheduling, and messaging across all of the channels we use. If you've used any tools similar, you'll be able to pick up and run with Sprinklr, but like most things I'd describe it as "easy to use, hard to master" The scheduling is robust, the analytics are full of great insights and customizable dashboards, and the listening is easy to handle even on small scale. Visual listening identifies posts using logos or other assets which makes proactive outreach simple. > > **Nackdelar**: Sprinklr is one of the more expensive examples of these tools, unfortunately, but that can be expected with so many different modules and top of the line tools. There is definitely a learning curve, but not one that is strong enough to deter me. I would say there is so much, almost too much at times. It's wonderful to have so many tools in one place, but I often find myself underutilizing pieces. > > Overall, it's been a great experience with Sprinklr. We have found it to be incredibly useful to schedule, track, and impact. Customer support has been wonderful, onboarding was heavy for a small team but not impossible ----- ### "Better than Most But Plenty of Pain" — 3.0/5 > **Verifierad recensent** | *19 oktober 2023* | Ideell organisationsledning | Recommendation rating: 6.0/10 > > **Fördelar**: The channel breadth is amazing. A UI that allows business users instead of technical users to manage journeys is exciting. > > **Nackdelar**: It never quite works the way you'd expect it to. Lots of reaching out to tech support which is slow. > > Love the promise. Optimistic about the future, but current quality and support are frustrating. ----- ### "Sprinkler Review" — 4.0/5 > **Junior** | *23 december 2025* | Bokföring | Recommendation rating: 7.0/10 > > **Fördelar**: Integrates social media management, engagement, listening, analytics, publishing, customer service, and AI-powered features . > > **Nackdelar**: Setup can be complex and time-consuming; mixed reviews on support responsiveness. May be overkill (and too costly/complex) for small or mid-sized businesses. > > Sprinklr is highly regarded for enterprise-scale social and CX management, with strong analyst recognition and feature depth, but it often criticized for usability, cost, and suitability outside of large-scale operations. ----- ### "Sprinklr is game - All in one social media platform" — 5.0/5 > **Verifierad recensent** | *5 februari 2022* | Marknadsföring och reklam | Recommendation rating: 10.0/10 > > **Fördelar**: It is fast, accurate \& effcient. It understands the current marketing needs > > **Nackdelar**: Granular permissions level. You have to go through a lot of process if you want to turn on a small option/feature > > It was an amazing experience using Sprinklr and i personally recommend it to have it if not yet in 2022 ----- Page: 1 / 5\ Nästa: [Next page](https://www.capterra.se/software/131274/sprinklr-platform?page=2) ## Links - [View on Capterra](https://www.capterra.se/software/131274/sprinklr-platform) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data