--- description: Få detaljerad information om WalkMe, dess användbarhet, funktioner, pris, fördelar och nackdelar från verifierade användarupplevelser. Läs recensioner och upptäck liknande verktyg på Capterra Sverige. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: WalkMe: Pris och betyg 2026 - Capterra Sverige --- Breadcrumb: [Hem](/) > [Plattform för Digital Adoption](/directory/31638/digital-adoption-platform/software) > [WalkMe](/software/131194/walkme) # WalkMe Canonical: https://www.capterra.se/software/131194/walkme Page: 1 / 4\ Nästa: [Next page](https://www.capterra.se/software/131194/walkme?page=2) > WalkMe var bland de första med en plattform för digital implementering (digital adoption platform, DAP) för att förändra användarupplevelsen i dagens överväldigande digitala värld. > > Verdict: Rated **4.4/5** by 63 users. Top-rated for **Sannolikhet att rekommendera**. ----- ## Overview ### Vem använder WalkMe? Företag, MB:er, ideella organisationer, myndigheter osv. ## Quick Stats & Ratings | Metric | Betygsättning | Detail | | **Totalt** | **4.4/5** | 63 Recensioner | | Enkel användning | 3.8/5 | Based on overall reviews | | Kundtjänst | 4.5/5 | Based on overall reviews | | Valuta för pengarna | 3.9/5 | Based on overall reviews | | Funktioner | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Sannolikhet att rekommendera) | ## Om leverantören - **Företag**: WalkMe - **Location**: San Francisco, USA - **Founded**: 2011 ## Commercial Context - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Moln, SaaS, webb-baserat, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Supported Languages**: arabiska, danska, engelska, finska, franska, hebreiska, indonesiska, iriska, italienska, japanska, kinesiska, koreanska, nederländska, norska, polska, portugisiska, ryska, spanska, svenska, thailändska, tjeckiska, traditionell kinesiska, turkiska, tyska, ukrainska, ungerska - **Available Countries**: Albanien, Amerikanska Jungfruöarna, Amerikanska Samoa, Andorra, Anguilla, Antigua och Barbuda, Aruba, Australien, Bahamas, Barbados, Belarus, Belgien, Belize, Bermuda, Bosnien och Hercegovina, Brasilien, Brittiska Jungfruöarna, Bulgarien, Caymanöarna, Cooköarna and 100 more ## Funktioner - Aktivitetspanel - Alerts/Escalation - Anpassningsbar branding - Anpassningsbara mallar - Användarutbildning - Arbetsflödeshantering - Asynkron inlärning - Blandad inlärning - CRM - Certifiering och licensiering - Data Import/Export - Datasäkerhet - Dokumenthantering - Efterlevnadskontroll - Engagemangsspårning - Feedback-hantering - Flerkanalig datainsamling - Flerspråkig - Hantering av undersökning / omröstning - Innehållshantering - Innehållsskapande - Instrumentbräda - Kommunikationshantering - Kontextuell vägledning - Kundupplevelseshantering - Kunskapsbashantering - Kunskapshantering - Livechatt - Lärningsspår - Mobil inlärning - Målgruppsinriktning - Personalhandbok - Rapportering och analys - Rapportering och statistik - Rich Text Editor - Självbetjäningsportal - Självbetjäningsverktyg - Starta hantering - Sök / filtrera - Third-Party Integrations - Tillgångskategorisering - Undersökningar och feedback - Uppgiftshantering - Utbildning i appen - Utbildningshantering - Varningar / Meddelanden - Visuell analys - Widgets ## Integrations (74 total) - Amazon S3 - Azure Blob Storage - Docusign - Docusign CLM - GitHub - Google Analytics 360 - Google Drive - Jira - LiveAgent - Okta - Olark - SAP AI Consultant - SAP Access Control - SAP Adaptive Server Enterprise - SAP Agent Performance Management ... and 59 more integrations ## Support Options - E-post / Kundtjänst - Vanliga frågor / Forum - Baskunskap - Telefonsupport - 24/7 (Live-support) - Chatt ## Category - [Plattform för Digital Adoption](https://www.capterra.se/directory/31638/digital-adoption-platform/software) ## Relaterade kategorier - [CRM-system](https://www.capterra.se/directory/30671/customer-experience/software) - [Programvara för kundengagemang](https://www.capterra.se/directory/30906/customer-engagement/software) - [Träningsapp](https://www.capterra.se/directory/10008/training/software) - [Program för digital tillgångshantering](https://www.capterra.se/directory/30203/digital-asset-management/software) - [Programvara för onboarding](https://www.capterra.se/directory/30819/onboarding/software) ## Alternativ 1. [monday.com](https://www.capterra.se/software/147657/monday-com) — 4.6/5 (6026 reviews) 2. [LiveAgent](https://www.capterra.se/software/102188/liveagent) — 4.7/5 (1780 reviews) 3. [Airtable](https://www.capterra.se/software/146652/airtable) — 4.6/5 (2228 reviews) 4. [Salesforce Service Cloud](https://www.capterra.se/software/136189/salesforce) — 4.5/5 (824 reviews) 5. [LiveChat](https://www.capterra.se/software/62194/livechat) — 4.6/5 (1721 reviews) ## Recensioner ### "Great product, but hard to use with a multi instance saas company and can only use Firefox." — 5.0/5 > **Steven** | *10 maj 2018* | Sjukhus och hälsovård | Recommendation rating: 9.0/10 > > **Fördelar**: Great product that integrates with a webage to provide seamless training, pretty simple to use. Great concept that uses the actual love system. > > **Nackdelar**: Firefox is not a widely used browser anymore, and most of our clients do not have it so could not purchase it. Also, we have several instances of our product, and wanted to price out per instance making it really expensive. ----- ### "Very good software" — 5.0/5 > **Verifierad recensent** | *3 november 2018* | Internet | Recommendation rating: 9.0/10 > > **Fördelar**: How innovative and smart it is, it makes our relationship with our customers so much easier and fluid, so many great tools and functionalities, it has very to no little limitations on what you can do > > **Nackdelar**: A bit more difficult to learn than expected, but that's all really, never encountered any actual issues or inconveniences ----- ### "Onboarding app that needs to improve" — 3.0/5 > **Verifierad recensent** | *27 juli 2021* | Datormjukvara | Recommendation rating: 5.0/10 > > **Fördelar**: It lets you build complete workflows that take users "hand in hand" until they complete a desired flow, in addition to building "one-time" helpful popups > > **Nackdelar**: It has many bugs. Maybe it works well for simple websites, but we have a problem with almost every implementation of a new onboarding workflow we want to run on our platform, which then requires the help of their support/tech team. > > The potential is there, but it has many room for improvement for it to be "self served" ----- ### "Just in time performance support" — 5.0/5 > **Verifierad recensent** | *2 november 2018* | Olja och energi | Recommendation rating: 10.0/10 > > **Fördelar**: There are two things that I loved about WalkMe. 1. The overall premise of improving the user experience and guiding them at the time of need. 2. How easy it is for a non-technical person to author any type of WalkMe function. > > **Nackdelar**: It's definitely better for form-based applications than more complicated non-linear applications. Some of the applications we wanted to use this on were too complex (at least for beginner authors) to have a meaningful impact on the end users. > > The customer support and sales staff at WalkMe are great at helping unlock the potential benefits. We are currently considering a pilot program that I'm hopeful will take off and lead to enterprise-wide use. ----- ### "Digital Adoption with Walkme" — 5.0/5 > **Verifierad recensent** | *9 februari 2021* | Informationsteknologi och tjänster | Recommendation rating: 10.0/10 > > **Fördelar**: It is really easy to create launchers, tips, validation, and walk-thru to provide assistance to the users and assign tasks to newly hired employees to train them about the system and track their training record via reporting. We can also segregate different materials for different clients and we can also create segments for faster rule application on any item. > > **Nackdelar**: the only con is that we cannot host any resources like videos and documents, we can only add their private links. ----- Page: 1 / 4\ Nästa: [Next page](https://www.capterra.se/software/131194/walkme?page=2) ## Links - [View on Capterra](https://www.capterra.se/software/131194/walkme) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data