---
description: Få detaljerad information om Helpjuice, dess användbarhet, funktioner, pris, fördelar och nackdelar från verifierade användarupplevelser. Läs recensioner och upptäck liknande verktyg på Capterra Sverige.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Helpjuice: Pris och betyg 2026 - Capterra Sverige
---

Breadcrumb: [Hem](/) > [Intranät](/directory/31015/intranet/software) > [Helpjuice](/software/130533/helpjuice)

# Helpjuice

Canonical: https://www.capterra.se/software/130533/helpjuice

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Nästa: [Next page](https://www.capterra.se/software/130533/helpjuice?page=2)

> Kunskapsbasprogramvara utformad för att minska supporten. Helt varumärkesvänlig, inkluderar analys, direkt intelligent sökning, flera språk
> 
> Verdict: Rated **4.7/5** by 104 users. Top-rated for **Sannolikhet att rekommendera**.

-----

## Overview

### Vem använder Helpjuice?

Tusentals kunder från små startups till Fortune 500-företag driver sina kunskapsbaser med Helpjuice

## Quick Stats & Ratings

| Metric | Betygsättning | Detail |
| **Totalt** | **4.7/5** | 104 Recensioner |
| Enkel användning | 4.6/5 | Based on overall reviews |
| Kundtjänst | 4.8/5 | Based on overall reviews |
| Valuta för pengarna | 4.7/5 | Based on overall reviews |
| Funktioner | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Sannolikhet att rekommendera) |

## Om leverantören

- **Företag**: Helpjuice
- **Founded**: 2011

## Commercial Context

- **Startpris**: 120,00 US$
- **Pricing model**:  (Gratis provperiod)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Moln, SaaS, webb-baserat, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (på platsl), Linux (på plats), Chromebook (Desktop)
- **Supported Languages**: engelska
- **Available Countries**: Afghanistan, Albanien, Algeriet, Andorra, Angola, Argentina, Armenien, Australien, Azerbajdzjan, Bahrain, Bangladesh, Belarus, Belgien, Benin, Bhutan, Bosnien och Hercegovina, Botswana, Brasilien, Brunei, Bulgarien and 143 more

## Funktioner

- Anpassningsbar branding
- Anpassningsbara mallar
- Användarhantering
- Catalog Management
- Discussions/Forums
- Dokumenthantering
- Feedback-hantering
- Flerspråkig
- Fulltextsökning
- Innehållshantering
- Kunskapsbashantering
- Kunskapshantering
- Rapportering och analys
- Rapportering och statistik
- Rich Text Editor
- SEO-hantering
- Samarbetsverktyg
- Självbetjäningsportal
- Sök / filtrera
- Textredigering
- Third-Party Integrations
- Undersökningar och feedback
- Varningar / Meddelanden
- Åtkomstkontroller / behörigheter

## Integrations (16 total)

- ASTRA
- AUDITWorks
- Contact Cloud
- Freshdesk
- Google Drive
- Intercom
- Microsoft SharePoint
- Microsoft Teams
- Olark
- Salesforce Platform
- Shopify
- Slack
- Squarespace
- WordPress
- Zapier

... and 1 more integrations

## Support Options

- E-post / Kundtjänst
- Vanliga frågor / Forum
- Baskunskap
- Telefonsupport
- 24/7 (Live-support)
- Chatt

## Category

- [Intranät](https://www.capterra.se/directory/31015/intranet/software)

## Relaterade kategorier

- [Kunskapshanteringsprogram](https://www.capterra.se/directory/30094/knowledge-management/software)
- [Kunskapsbasprogramvara](https://www.capterra.se/directory/32454/knowledge-base/software)
- [Intranät](https://www.capterra.se/directory/31015/intranet/software)

## Alternativ

1. [Document360](https://www.capterra.se/software/177031/document360) — 4.7/5 (292 reviews)
2. [Freshdesk](https://www.capterra.se/software/124981/freshdesk) — 4.5/5 (3460 reviews)
3. [LiveAgent](https://www.capterra.se/software/102188/liveagent) — 4.7/5 (1786 reviews)
4. [Confluence](https://www.capterra.se/software/136446/confluence) — 4.5/5 (3697 reviews)
5. [Freshservice](https://www.capterra.se/software/132997/freshservice) — 4.5/5 (753 reviews)

## Recensioner

### "Helpjuice Provides Knowledge Management with Great Features at a Reasonable Price\!" — 5.0/5

> **Dan** | *12 september 2022* | Grossist | Recommendation rating: 10.0/10
> 
> **Fördelar**: Helpjuice is very easy to setup. It provides enterprise features like SSO, excellent user management, and incredible import tools. Their support Team is amazing. They themed our site from our external website as part of our trial and have answered every question we've had with lightening fast response times.
> 
> **Nackdelar**: There's not much that I would consider a con. Category management is easy once you understand how it works, but it has some counter intuitive elements.
> 
> The Helpjuice Team has been great to work with. The solution is easy to use, easy to maintain, and is extremely affordable.

-----

### "Easy to use and feature packed. All at a very Reasonable Price" — 5.0/5

> **Kevin** | *4 juni 2026* | Bioteknologi | Recommendation rating: 9.0/10
> 
> **Fördelar**: The platform is very user-friendly and easy to use. The UX and article editor are very intuitive. The ability to add accordions, tabs, and decision trees without any coding knowledge is a big plus. The price is very reasonable for the amount of features available. The platform gives you access to the entire HTML, CSS, and Javascript which allows for endless customization.
> 
> **Nackdelar**: The auto-save feature is a nice-to-have; however, I find it can be a bit slow to detect changes. Sometimes it does not detect minor changes. The visual editor function for website customization is a bit clunky.

-----

### "HelpJuice is the one solution the fits all sizes" — 3.0/5

> **Caine** | *19 juli 2021* | Hemelektronik | Recommendation rating: 9.0/10
> 
> **Fördelar**: So many features, some we did not even know were possible
> 
> **Nackdelar**: It is kinda clunky on the admin side. They need some more front end engineers and designers to upgrade this part or large companies are not going to use it
> 
> So far so good, love our new help center and love the future I see using HelpJuice here at Pura

-----

### "The Basics Are Great" — 4.0/5

> **Megan** | *16 juni 2026* | Möbler | Recommendation rating: 7.0/10
> 
> **Fördelar**: Helpjuice makes it fairly easy for new staff to get started making and publishing articles. The support is responsive.
> 
> **Nackdelar**: Tools for managing and organizing the knowledge base are limited. As we use our knowledge base to manage internal resources for multiple groups, not being able to "view as" a user from those groups is also limiting. &#10;Options to customize seem unlimited, but you need to have a clear idea of what you want.

-----

### "Worth the squeeze" — 5.0/5

> **Tommy** | *21 juli 2025* | Datormjukvara | Recommendation rating: 10.0/10
> 
> **Fördelar**: I like the article editor the most, but I have to point out how helpful their support teams are. Helpjuice offers live support for their customers. It's wonderful to get a human response when necessary.
> 
> **Nackdelar**: I don't have much to not like. Over my time with Helpjuice, they've improved or added my desired features.
> 
> Overall, our team has greatly benefited from switching to Helpjuice. They've made us feel like they're invested in our success.

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## Links

- [View on Capterra](https://www.capterra.se/software/130533/helpjuice)

## This page is available in the following languages

| Locale | URL |
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| en-AU | <https://www.capterra.com.au/software/130533/helpjuice> |
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